Hilton Garden Inn Queens JFK
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Summary of reviewsThe Hilton Garden Inn Queens JFK receives high praise for its convenient location, particularly for travelers requiring quick access to JFK Airport. Its close proximity to the airport terminals, complemented by a free shuttle service, makes it an advantageous option for those with early flights or layovers. Despite the surrounding industrial area and lack of nearby amenities, guests find the ease of airport access to be the hotel's most significant benefit.
The cleanliness of the Hilton Garden Inn Queens JFK is consistently commended. Rooms are typically described as spacious, comfortable and well-maintained. Many appreciate recent renovations that provide a modern touch, adding to the overall comfort of their stay. While some areas, such as carpets and common spaces, might need thorough cleaning and updating, the general tidiness of the rooms leaves a positive impression.
The hotel's staff also receives favorable reviews for their professionalism, friendliness and helpfulness. Many guests highlight the warm and attentive service from front desk personnel, housekeeping and dining staff, which contributes to a welcoming atmosphere. Though a few isolated incidents of unresponsiveness or unprofessional behavior were mentioned, the majority of feedback supports a strong appreciation for the staff's hospitality.
Breakfast at the Hilton Garden Inn Queens JFK garners mixed reviews. While some guests enjoyed the good variety and friendly service, others felt the high price of breakfast was not justified by the quality or selection offered. Clarifying breakfast inclusivity and adjusting pricing could enhance the overall breakfast experience. Similarly, dinner experiences in the hotel's on-site restaurant receive varied feedback with some guests enjoying the food and friendly service, while others criticize the limited menu, high prices and average food quality.
The gym facility is highlighted positively with guests noting its spaciousness and comprehensive equipment. Some minor setup issues with specific equipment were mentioned, but generally, the fitness room is well-maintained and appreciated by visitors.
WiFi service is generally satisfactory, despite occasional connectivity issues. The hotel provides free WiFi throughout the premises, which most guests find acceptable and convenient.
Parking feedback is mixed with secure parking available but often limited and costly, which some guests find challenging.
The hotel is a viable option for families, albeit it offers limited amenities specifically for children. The beds receive commendations for their comfort, contributing to a restful stay despite some isolated complaints about pillows and headboards.
As a three-star, midrange hotel, Hilton Garden Inn Queens JFK meets basic expectations, offering a comfortable and convenient option near JFK Airport. Business travelers find it well-suited for short stays due to its business-friendly facilities and proximity to business districts.
Overall, the Hilton Garden Inn Queens JFK presents a practical and comfortable solution for travelers, especially those in transit with its strong points in cleanliness, staff service and location convenience.
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The cleanliness of the Hilton Garden Inn Queens JFK is consistently commended. Rooms are typically described as spacious, comfortable and well-maintained. Many appreciate recent renovations that provide a modern touch, adding to the overall comfort of their stay. While some areas, such as carpets and common spaces, might need thorough cleaning and updating, the general tidiness of the rooms leaves a positive impression.
The hotel's staff also receives favorable reviews for their professionalism, friendliness and helpfulness. Many guests highlight the warm and attentive service from front desk personnel, housekeeping and dining staff, which contributes to a welcoming atmosphere. Though a few isolated incidents of unresponsiveness or unprofessional behavior were mentioned, the majority of feedback supports a strong appreciation for the staff's hospitality.
Breakfast at the Hilton Garden Inn Queens JFK garners mixed reviews. While some guests enjoyed the good variety and friendly service, others felt the high price of breakfast was not justified by the quality or selection offered. Clarifying breakfast inclusivity and adjusting pricing could enhance the overall breakfast experience. Similarly, dinner experiences in the hotel's on-site restaurant receive varied feedback with some guests enjoying the food and friendly service, while others criticize the limited menu, high prices and average food quality.
The gym facility is highlighted positively with guests noting its spaciousness and comprehensive equipment. Some minor setup issues with specific equipment were mentioned, but generally, the fitness room is well-maintained and appreciated by visitors.
WiFi service is generally satisfactory, despite occasional connectivity issues. The hotel provides free WiFi throughout the premises, which most guests find acceptable and convenient.
Parking feedback is mixed with secure parking available but often limited and costly, which some guests find challenging.
The hotel is a viable option for families, albeit it offers limited amenities specifically for children. The beds receive commendations for their comfort, contributing to a restful stay despite some isolated complaints about pillows and headboards.
As a three-star, midrange hotel, Hilton Garden Inn Queens JFK meets basic expectations, offering a comfortable and convenient option near JFK Airport. Business travelers find it well-suited for short stays due to its business-friendly facilities and proximity to business districts.
Overall, the Hilton Garden Inn Queens JFK presents a practical and comfortable solution for travelers, especially those in transit with its strong points in cleanliness, staff service and location convenience.
Family Friendly Hotel
Hilton Garden Inn hotels offer amenities such as cribs upon request and on-site dining, catering to families' needs.
Dog Friendly Hotel
This renovated Hilton Garden Inn is pet-friendly, providing modern amenities and a comfortable stay for guests with dogs near JFK airport.
Business Hotel
This hotel provides standard business amenities and services. Its location near JFK Airport makes it a convenient option for business travelers.
Hotel with Parking
The hotel offers parking facilities for guests, adding convenience for those driving to or from the JFK Airport area.
Accessible Hotel
While specific accessibility features are not detailed in the search results, Hilton Garden Inn, as a Hilton brand, typically offers accessible room options and features.
Hotel with Gym
Offers a fitness center with treadmills, ellipticals, and free weights to cater to different workout preferences. The hotel ensures a convenient and accessible fitness option for travelers.
3-Star Hotel
This hotel offers newly renovated rooms and is eco-certified, providing a comfortable and sustainable stay. Its proximity to JFK Airport makes it ideal for travelers.
Hotel Taking Steps Towards Sustainability
Guest Reviews
Hilton Garden Inn Queens JFK is highly praised for its convenient and strategic location, especially for travelers needing quick access to JFK Airport. The hotel is situated very close to the airport terminals, making it ideal for those with early flights or layovers. Guests frequently note the convenience of the free shuttle service to JFK, which adds to the overall ease of transit. Despite being located in a somewhat industrial area and lacking nearby amenities for walking or shopping, the proximity to the airport is its primary advantage.
The hotel’s location is particularly appreciated by those on short stays, such as layovers and offers a practical solution for avoiding traffic on the way to the airport. The property is also noted for its cleanliness and good service with some reviews mentioning friendly staff and smooth check-ins. Although some guests point out that the surrounding neighborhood is not ideal and lacks infrastructure, the hotel's convenience for airport access remains a standout feature. For a comfortable and easy stay near JFK, especially for transit purposes, Hilton Garden Inn Queens JFK is a well-regarded option.
The breakfast experience at Hilton Garden Inn Queens JFK elicited mixed feelings from its guests. On the positive side, many reviewers found the breakfast to be good with some noting it as very good, great or wonderful. Specific mentions highlighted a large selection and great options available at the breakfast buffet, making it seem quite appealing. The staff received praise, enhancing the overall breakfast atmosphere for several visitors.
However, the majority of the feedback pointed to several areas of concern. A common grievance was the high price of breakfast, which many found disproportionate to what was offered. Some guests were taken aback by the breakfast not being included in the room price, contrary to their expectations or past experiences at other hotels. This lack of clarity around breakfast inclusivity and additional charges appeared as a recurring issue, frustrating numerous patrons. For the price, many felt the breakfast was mediocre with some reviews describing it as basic, limited, repetitive or even poor.
There were also mentions of specific shortcomings, such as the absence of vegan options, non-hot food items only being covered by breakfast vouchers and the lack of variety with traditional breakfast items often running out. A few guests were dissatisfied with the quality and selection, branding it as the worst buffet they had ever seen or simply overpriced for what was provided.
While the breakfast had its share of admirers for taste and variety, the overall sentiment highlighted a desire for more reasonable pricing or inclusive breakfast options to match the expectations set by the Hilton brand.
The Hilton Garden Inn Queens JFK offers an on-site restaurant and bar, which elicited mixed reviews from guests. Positively, some guests found the food to be good with commendations for tasty flavors and specific dishes like chicken wings. The friendliness and courteousness of the staff, especially the bartenders, were also high points. However, there were significant drawbacks noted. Many found the restaurant's menu to be limited and the seating capacity insufficient. The prices for both food and drinks were frequently described as prohibitively expensive with a notable instance of two drinks costing over $50. Additionally, the quality of the food received mixed feedback with several guests labeling it as average or even poor. Some guests were disappointed by the limited or unappealing options, particularly in the evening buffet. The service speed and staff's customer service skills were also flagged as areas needing improvement. While some appreciated the helpfulness of the housekeeping staff and the restaurant's convenient location near the airport, the overall dining experience left much to be desired.
Hilton Garden Inn Queens JFK offers a range of rooms that have generated a mixed but predominantly positive reception among guests. The majority of reviews highlight the rooms as spacious, comfortable and clean. Recent renovations have refreshed some rooms, contributing to a more modern and updated feel. Guests appreciated the well-appointed amenities with many rooms featuring a refrigerator, microwave and iron, adding to the convenience of their stay.
Cleanliness stands out as a consistent theme with many guests noting rooms were spotless and tidy. Comfortable beds and ample room sizes also contribute positively to the experience. The bathrooms generally received favorable comments for being clean and functional, though a few noted they could be chilly.
However, some guests mentioned areas needing improvement, such as dated furnishings, stained carpets and maintenance issues. Specific concerns included old heaters, broken fixtures and mold in the air conditioning units. A few rooms had an unpleasant smell, ranging from musty to cigarette odors. Noise issues were also pointed out, particularly from air conditioning units and nearby ice machines.
Despite these concerns, the overall sense of comfort and cleanliness in most rooms left a positive impression on guests. The Hilton Garden Inn Queens JFK continues to be a suitable option for travelers, especially those prioritizing cleanliness and spaciousness in their accommodations.
At the Hilton Garden Inn Queens JFK, guests frequently comment on the comfort of the beds, which stand out as a notable feature. Many reviews highlight that the beds are very comfortable with some noting large king-size options and Hilton-quality linens contributing to a restful sleep. The mattresses, whether firm or soft, often hit a balance that guests appreciate. Additionally, clean and stylish bedding adds to the overall positive experience.
However, not all feedback is uniformly positive. Some guests have found the beds to be uncomfortable and occasional issues with pillows and headboards have been mentioned. Despite some criticisms, the consensus leans towards a positive experience with clean and spacious rooms bolstering the overall comfort of the stay.
Hilton Garden Inn Queens JFK has consistently received commendations for its cleanliness with numerous guests noting that the rooms were clean, well-sized and comfortable. Many guests highlighted that the hotel was clean and well-maintained overall, offering clean and spacious accommodations. Despite the positive feedback on room cleanliness, some areas, particularly the carpets, garnered mixed reviews. Certain parts of the hotel, like hallways and carpets, were frequently mentioned as needing more thorough cleaning and updating. The hotel's decor and furniture showed signs of wear and several guests felt the cleanliness in common areas didn't meet their expectations. However, the proximity to JFK Airport and the quiet, well-kept rooms make it a practical choice for travelers seeking convenience and comfort.
The staff at the Hilton Garden Inn Queens JFK consistently receive praise for their friendliness and helpfulness. Guests highlighted the staff's efforts to accommodate various needs, noting their professionalism and courteous demeanor. The front desk personnel were often mentioned positively, described as wonderful, warm and attentive. Specific individuals, such as a fabulous receptionist and an exceptionally helpful shuttle driver, stood out for their exceptional service.
Many reviews remarked on the cooperative and accommodating nature of the staff, who were described as quick and efficient during check-in and check-out processes. Housekeeping services were praised for their cleanliness, while the bar and dining staff were also commended for their friendly approach.
Despite the overall positive feedback, some guests did encounter issues such as unresponsiveness, unclear communication and isolated instances of unprofessional behavior, which detracted from their experience. Nonetheless, the majority of reviews reflect a strong appreciation for the hospitality and support provided by the hotel staff, contributing to a welcoming atmosphere for travelers.
Hilton Garden Inn Queens JFK offers WiFi available in all rooms and public areas, which most guests find good or acceptable. While there have been some instances where the WiFi did not work initially or provided a subpar connection, many reviewers still appreciated the convenience of having free WiFi throughout the hotel. However, there were occasional complaints about unanswered calls from the rooms, which could indicate issues with connectivity or service response. Overall, despite a few hiccups, the WiFi service at the hotel is generally satisfactory for most visitors.
The gym at Hilton Garden Inn Queens JFK receives positive feedback from guests with many highlighting its spaciousness and comprehensive equipment. Visitors describe the fitness room as large, well-equipped and surprisingly good, making it a commendable amenity of the hotel. Some minor issues were noted, such as the Peloton bike not being set up correctly, but overall, the gym facilities are deemed good and noticeably well-maintained.
Guests of the Hilton Garden Inn Queens JFK have shared mixed feedback regarding the parking situation. On the positive side, the hotel offers secure parking, both free and paid options with some guests noting no issues in this aspect. However, parking tends to be limited and spaces are notably small, making it challenging to find a spot, especially in the evening. The cost of parking, generally around $30 per night, is frequently mentioned as an extra charge and some guests found it to be on the expensive side. Additionally, the need for a parking pass and scarce availability of nearby parking options further complicate the situation. Despite these challenges, some managed to secure parking in the small lot provided by the hotel, albeit for an extra nightly fee.
Hilton Garden Inn Queens JFK presents a mixed bag of experiences for families traveling with children. While some guests appreciated the family-friendly atmosphere and noted that family-friendly taxis were readily available, others found the hotel somewhat lacking in amenities specifically tailored for children. Reviews indicated an absence of accommodation for children and no provision of lunch packages or special amenities for kids. Nonetheless, it was evident that many guests stayed at the hotel while traveling with their families and they saw it as a decent option for such travel. Despite some reported issues like small soap and a single shampoo in the rooms and occasional construction noise, families found the overall environment welcoming. However, there were a few isolated negative experiences where guests faced inconveniences such as room switches due to problems like no hot water. Overall, the hotel seems a viable, though not top-tier choice for families looking for a place near JFK Airport.
The Hilton Garden Inn Queens JFK is a three-star, midrange hotel that offers typical Hilton quality. The hotel provides a convenient free shuttle to the airport, which is a notable benefit for travelers. Despite its status as a Hilton property, some guests mentioned that the rooms and furniture appeared worn out and outdated, indicating a need for renovation. Nonetheless, rooms were described as clean and comfortable, meeting basic expectations for a hotel in this category.
The hotel charges a fee of $50 per pet per night, which some guests found to be quite high. Additional points raised included limited information about shuttle services, missing room amenities and the presence of an old, noisy AC system. While the location is somewhat isolated, overshadowed by its lack of nearby infrastructure, it meets the basic requirements for a short stay under $200 per night. However, some guests felt that the overall value did not align with the price, suggesting that services and facilities could be improved to better match those of other Hilton Garden Inns.
The Hilton Garden Inn Queens JFK is well-regarded as an ideal stopover for business travelers. The hotel offers convenient facilities tailored for business needs, making it a suitable choice for those on business trips. It is in close proximity to business districts, enhancing its appeal. The business lounge is noted as being good, providing a productive environment. Despite some remarks about the facility being dated, the overall consensus is that it is a good place for business travel with the necessary amenities available for a comfortable and efficient stay.
The Hilton Garden Inn Queens/JFK generally receives positive feedback for its accessibility features, making it a viable option for guests with disabilities. Its property and amenities are described as mostly accessible with only minor inconveniences noted by some. The hotel provides accessible rooms, which include accessibility holders in the bathroom and power doors that facilitate easy access. Wheelchair users have found the accommodation and shuttle services to be very accessible and convenient. Additionally, the hotel is well-situated near public transportation with the Air Train and Q10 bus being recommended for their safety and convenience. Despite some issues with the shuttle service, alternatives like taxis are available and effective. Overall, the hotel is a practical choice for an overnight stay near JFK Airport with commendable accessibility features.
The Hilton Garden Inn Queens JFK provides a welcoming environment for guests traveling with their dogs. The hotel maintains a good dog policy, ensuring pets are allowed with a fee of $50 per pet per night. Guests noted that their dogs were welcomed and found the staff helpful with pet-related needs. The dog-friendly area contributes to a pleasant stay, although additional seating in family suites might be beneficial. An available dog sitting service adds convenience for pet owners. However, it's worth noting that the pool is not accessible for dogs. Overall, the hotel offers a satisfactory experience for those traveling with pets.
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Location
The hotel’s location is particularly appreciated by those on short stays, such as layovers and offers a practical solution for avoiding traffic on the way to the airport. The property is also noted for its cleanliness and good service with some reviews mentioning friendly staff and smooth check-ins. Although some guests point out that the surrounding neighborhood is not ideal and lacks infrastructure, the hotel's convenience for airport access remains a standout feature. For a comfortable and easy stay near JFK, especially for transit purposes, Hilton Garden Inn Queens JFK is a well-regarded option.
Breakfast
However, the majority of the feedback pointed to several areas of concern. A common grievance was the high price of breakfast, which many found disproportionate to what was offered. Some guests were taken aback by the breakfast not being included in the room price, contrary to their expectations or past experiences at other hotels. This lack of clarity around breakfast inclusivity and additional charges appeared as a recurring issue, frustrating numerous patrons. For the price, many felt the breakfast was mediocre with some reviews describing it as basic, limited, repetitive or even poor.
There were also mentions of specific shortcomings, such as the absence of vegan options, non-hot food items only being covered by breakfast vouchers and the lack of variety with traditional breakfast items often running out. A few guests were dissatisfied with the quality and selection, branding it as the worst buffet they had ever seen or simply overpriced for what was provided.
While the breakfast had its share of admirers for taste and variety, the overall sentiment highlighted a desire for more reasonable pricing or inclusive breakfast options to match the expectations set by the Hilton brand.
Dinner
Rooms
Cleanliness stands out as a consistent theme with many guests noting rooms were spotless and tidy. Comfortable beds and ample room sizes also contribute positively to the experience. The bathrooms generally received favorable comments for being clean and functional, though a few noted they could be chilly.
However, some guests mentioned areas needing improvement, such as dated furnishings, stained carpets and maintenance issues. Specific concerns included old heaters, broken fixtures and mold in the air conditioning units. A few rooms had an unpleasant smell, ranging from musty to cigarette odors. Noise issues were also pointed out, particularly from air conditioning units and nearby ice machines.
Despite these concerns, the overall sense of comfort and cleanliness in most rooms left a positive impression on guests. The Hilton Garden Inn Queens JFK continues to be a suitable option for travelers, especially those prioritizing cleanliness and spaciousness in their accommodations.
Beds
However, not all feedback is uniformly positive. Some guests have found the beds to be uncomfortable and occasional issues with pillows and headboards have been mentioned. Despite some criticisms, the consensus leans towards a positive experience with clean and spacious rooms bolstering the overall comfort of the stay.
Cleanliness
Staff
Many reviews remarked on the cooperative and accommodating nature of the staff, who were described as quick and efficient during check-in and check-out processes. Housekeeping services were praised for their cleanliness, while the bar and dining staff were also commended for their friendly approach.
Despite the overall positive feedback, some guests did encounter issues such as unresponsiveness, unclear communication and isolated instances of unprofessional behavior, which detracted from their experience. Nonetheless, the majority of reviews reflect a strong appreciation for the hospitality and support provided by the hotel staff, contributing to a welcoming atmosphere for travelers.
Wi-Fi
Gym
Parking
Family
3 Star
The hotel charges a fee of $50 per pet per night, which some guests found to be quite high. Additional points raised included limited information about shuttle services, missing room amenities and the presence of an old, noisy AC system. While the location is somewhat isolated, overshadowed by its lack of nearby infrastructure, it meets the basic requirements for a short stay under $200 per night. However, some guests felt that the overall value did not align with the price, suggesting that services and facilities could be improved to better match those of other Hilton Garden Inns.
Business
Accessible
Dog Friendly
No, Hilton Garden Inn Queens JFK doesn't have any pool.
No, a spa isn't available at Hilton Garden Inn Queens JFK.
Yes, Hilton Garden Inn Queens JFK welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Queens JFK.
Yes, Hilton Garden Inn Queens JFK has a gym.
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