Fairmont The Queen Elizabeth Hotel in Montreal enjoys a prime location that offers exceptional convenience and accessibility. Positioned next to Montreal's Central Station, the hotel provides direct access to trains, subways and the city's extensive underground network. Its proximity to key areas such as Old Montreal, the financial district, Bell Centre and numerous restaurants and shops makes it an excellent choice for both business and leisure travelers. Guests particularly appreciate the ease of reaching numerous city attractions and the vibrant surrounding area.
The breakfast experience at
Fairmont The Queen Elizabeth varies, but positive feedback highlights the deliciousness and variety of the buffet, especially on the Gold floor. Specific dishes like the Canadian and American breakfasts receive praise. Despite these highlights, some concerns about cost and service quality during busy times are noted. However, patrons who enjoy the à la carte options often celebrate their morning meals.
The hotel's dining experiences, especially at the restaurant Roselys, are generally well-received. Guests commend the quality of the food, from spectacular burgers to high-end dishes and appreciate the exceptional service provided by the restaurant teams. Although some find the cost of dining high and space limited, the majority highlight the quality and variety of meals offered, including afternoon tea with delightful sandwiches and scones.
Room experiences at
Fairmont The Queen Elizabeth can be mixed. Many guests appreciate the spacious, stylishly furnished rooms with beautiful city views and comfortable beds. However, others find the rooms smaller than expected with tight bathrooms and occasional cleanliness issues. The lack of mini-fridges and inconsistent housekeeping are also mentioned, though the excellent staff service contributes positively to the overall room experience.
Cleanliness is typically a strong point at the hotel. Guests frequently note clean and well-maintained rooms and common areas, thanks to the diligent housekeeping staff. Nevertheless, occasional inconsistencies such as leftover trash and insufficient vacuuming suggest areas for improvement.
The staff at
Fairmont The Queen Elizabeth consistently receive high praise for their friendly and helpful demeanor. From efficient check-in to the professional and welcoming manner of the front desk, guests commend the team for going above and beyond to ensure a comfortable stay. This dedication across various departments, including housekeeping and the Gold Lounge staff, contributes significantly to a positive guest experience.
However, the hotel's Wi-Fi services fall short of expectations. Guests express dissatisfaction with the additional fee for Wi-Fi access and its unreliable quality. Many feel that complimentary Wi-Fi should be a given at a hotel of this standard.
The hotel's spa is generally well-regarded for its cleanliness and pleasant atmosphere, though limited time slots and certain facility issues are noted. Similarly, the well-equipped and spacious gym is appreciated for its 24/7 availability, enhancing the guests' overall satisfaction.
The pool area receives positive remarks for its beauty and cleanliness, although its small size and occasional overcrowding are mentioned. The added facilities like a hot tub and jacuzzi are appreciated, though the chlorine scent and restricted adult access hours are minor drawbacks.
Parking at the hotel presents mixed feedback. The on-site valet service is appreciated for its ease and helpful staff, yet some guests find it expensive and occasionally insufficient in availability. Issues with parking coordination and occasional staff rudeness detract slightly from this service.
Family-friendly amenities make the hotel a suitable choice for those traveling with children. A family-friendly pool, dedicated kids menu and kids entertainment are well-received. However, rooms can feel cramped for families, particularly when accommodating both children and elderly members. Despite this, the quiet rooms and comfortable accommodations add to a positive family experience.
Overall,
Fairmont The Queen Elizabeth provides a memorable stay with its prime location, comfortable accommodations, high-quality dining and exceptional staff service, albeit with some areas for improvement such as Wi-Fi services and breakfast cost.