World > North America > Canada > Quebec > Communaute Urbaine de Quebec > Quebec > Hotels in Quebec City > Hôtel Québec Inn par JARO

Hôtel Québec Inn par JARO

Quebec City , 7175, Boulevard Wilfrid-hamel Ouest (Show on Map)

7.6

Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsHôtel Québec Inn par JARO, situated near Québec City Jean Lesage International Airport, provides an ideal location for travelers, offering easy access to major highways, Old Québec and numerous attractions like the aquarium and cinema. This prime location combines accessibility and comfort, making it a popular choice for both business and leisure visitors.

The hotel's dining experience stands out with its well-regarded restaurant offering delicious, reasonably priced meals accompanied by live entertainment and a family-friendly atmosphere. Staff members, particularly in the restaurant, are praised for their warmth and exceptional service. Breakfast, while receiving mixed reviews, is often complemented for its friendly service, although some guests suggest exploring nearby breakfast options due to cost concerns.

Rooms receive positive feedback for their cleanliness, comfort and in some cases, modern amenities and pleasant views. However, inconsistency in maintenance and complaints about outdated decor and cleanliness issues in certain areas are noted. Despite these drawbacks, the rooms are generally considered comfortable and well-situated near hotel amenities like the pool and restaurant.

Cleanliness throughout the hotel elicits mixed responses with some guests highlighting clean, comfortable rooms while others point out issues in specific areas like the spa and older bathrooms. Staff interactions are generally positive, marked by friendly and helpful employees, although occasional reports of slow service and less favorable reception experiences do surface.

The free WiFi service at the hotel is often criticized for being slow and unreliable, adding inconvenience for guests needing consistent internet access. On the positive side, the gym receives praise for its well-equipped facilities and security, despite needing some maintenance and facing space constraints during peak times.

The pool area garners acclaim for its tropical decor and family-friendly environment, perfect for children and relaxation. However, concerns about cold water, cleanliness and overcrowding are common. Lastly, the spa, while appreciated for its setup, faces issues with cleanliness, functionality and maintenance.

Overall, Hôtel Québec Inn par JARO offers a convenient and enjoyable stay for travelers, marked by good dining, a pleasant pool atmosphere and friendly staff, tempered by occasional maintenance and service challenges.
Show more

Categories

Hotel near Golf Courses

This hotel is explicitly noted as an 'hotel with golf' and is situated close to Club de Golf L'Albatros Ste Foy and Metropolitan Golf Club, with practice ranges readily available nearby.

Hotel for Honeymoon

The hotel features the JAROmantic Package which includes comfortable and elegant accommodation, a bottle of wine, romantic dinners and breakfast, making your honeymoon as enjoyable as possible.

Hotel with Spa

Hôtel Québec Inn is known for incorporating wellness amenities. The hotel offers a comfortable and convenient option for travelers seeking relaxation. The addition of spa services enhances its appeal.

Hotel with Swimming Pool

This hotel stands out with its uniquely themed indoor pool. The pool area creates a fun and immersive experience for families and guests looking for a memorable stay.

Indoor Pool

Hotel with Parking

This hotel offers free private parking for its guests. It is also part of the Hôtels Jaro group, which provides additional paid parking options like fenced and indoor parking at nearby locations.

Cheap Hotel

This hotel offers affordable accommodation with standard amenities. It's a reliable choice for travelers seeking budget-friendly options without compromising on essential comforts.

3-Star Hotel

This hotel offers a unique experience with its indoor tropical garden and pool. The hotel provides a comfortable and entertaining stay, particularly appealing to families and those looking for a resort-like atmosphere.

Hotel with Indoor Pool

This hotel offers an exceptional indoor pool experience featuring an indoor garden, water games, a turquoise swimming pool, and a seven-story playground, creating a resort-like tropical environment for families. The pool area also includes a hot tub.

Hotel with Rooms With Fireplace

Family Friendly Hotel

Business Hotel

Hotel with Gym

Room Types

Economy room, 1 Double bed - Exterior View The double room offers air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Economy room, 1 Double bed - Interior Terrace, restaurant area The spacious double room offers air conditioning, a coffee machine, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

Economy room, 1 Double bed - Interior Balcony, restaurant area The spacious double room offers air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

Traditional room, 1 Queen bed - Exterior View The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a hairdryer. This double room has a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Traditional room, 1 Queen bed - Interior Terrace, garden area The spacious double room offers air conditioning, a coffee machine, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Traditional room, 1 Queen bed - Interior Balcony, garden area The spacious double room features air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

Traditional room, 2 Double Beds - Exterior View This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Traditional room, 2 Double beds - Interior Terrace, pool area This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

Modern room, 1 Queen bed and 1 Queen Murphy bed with fireplace - Exterior View This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Modern room, 1 Queen bed and 1 Queen Murphy bed with Fireplace - Interior View The quadruple room has a private bathroom fitted with a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with cable channels, a coffee machine, a safe deposit box, a sofa as well as garden views. The unit has 2 beds.

Modern room, 1 Queen bed and 1 Queen Murphy bed - Interior Balcony This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.

King bed Suite with Sofa bed - Art Deco Theme The spacious suite features air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

King bed Suite with Sofa bed - Nuptial Theme The spacious suite features air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

King bed Suite with Sofa bed - Polynesian Theme The spacious suite features air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

King bed Suite - Empire Theme The spacious suite provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Queen bed Suite - Asian Theme This suite's special feature is the spa bath. This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.

Queen bed with 1 Double Sofa-Bed and Kitchenette The well-fitted kitchenette features a refrigerator, kitchenware, an oven and a microwave. This air-conditioned studio includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Standard Queen Room The spacious air-conditioned double room features a flat-screen TV, a safe deposit box, a sofa and heating. The unit has 2 beds.

About Hôtel Québec Inn par JARO

License: 068445

Guest Reviews

7.6

Good

Location

Hôtel Québec Inn par JARO is perfectly situated for travelers, offering a prime location with convenient access to various amenities and attractions. The hotel is exceptionally close to Québec City Jean Lesage International Airport, making it ideal for those catching early flights or arriving late. Its proximity to major highways ensures easy travel to the rest of the city and neighboring regions.

The location is conducive for both business and leisure travelers with easy access to shops, restaurants and essential services. Visitors have noted that the hotel is only a short drive from Old Québec, one of the city's major attractions and its placement near the aquarium and cinema is an added bonus.

Despite being close to the airport, the hotel provides a quiet setting with good connections to the city. Additionally, it serves as a convenient base for sightseeing tours in and around Québec City.

Overall, the favorable geographic positioning of the Hôtel Québec Inn par JARO delivers both accessibility and comfort, making it a top choice for visitors looking to explore the area or simply needing a convenient place to stay near the airport.

Breakfast

Guests of Hôtel Québec Inn par JARO have shared a range of opinions about the breakfast offerings at the hotel. There are many positive notes, particularly about the friendliness and professionalism of the breakfast and bar staff with several reviewers highlighting excellent service from waitresses. Many guests found the breakfast delicious, describing it as generous and praising the overall quality of food at the hotel.

However, there are numerous criticisms as well. Some guests were disappointed that breakfast was not included in the price of the room and there were complaints about the high cost relative to the quality and quantity of the offerings. Choices at the breakfast restaurant were noted as being limited and some reviewers were dissatisfied with particular items like overcooked eggs and cold potatoes. Service could also be slow, leading to an average or subpar dining experience for some.

For families, the hotel offers a fantastic swimming pool and is considered very good overall, although there are recommendations to explore nearby options like Cora Déjeuners for breakfast. Room service is highly regarded, maintaining a high standard for both food and service.

In summary, while the breakfast experience at Hôtel Québec Inn par JARO varies, it leans towards positive when it comes to service and food quality. Those looking for value might consider off-site breakfast options or weigh the convenience against the higher price on-site.

Dinner

Hôtel Québec Inn par JARO has earned high praise for its dining experience with many guests highlighting the excellent restaurant as a standout feature. The food consistently receives accolades for being delicious, well-prepared and reasonably priced, creating a delightful experience for visitors. The warm, friendly and courteous restaurant staff have been noted to enhance the dining experience with several reviews mentioning exceptional service from specific staff members like Nancy.

The versatile menu and live entertainment, such as a good versatile singer, add to the inviting atmosphere of the restaurant. Guests appreciate the family-friendly environment, which includes appealing features like fish ponds and walking areas. For those looking to dine-in without venturing out, the hotel restaurant offers a convenient and high-quality option, accessible without needing to leave the premises.

While the service and food quality predominantly receive glowing remarks, there have been occasional mentions of the restaurant being pricey and challenges such as securing a reservation for larger groups. Additionally, a few critical notes were made regarding mediocre service and certain food preparation issues. However, these instances seem to be exceptions rather than the rule.

Overall, dinner at Hôtel Québec Inn par JARO’s restaurant is recommended for its exceptional staff, delicious food and inviting ambiance. The consistent praise for service and meal quality makes it a noteworthy dining option for both hotel guests and visitors.

Rooms

The rooms at Hôtel Québec Inn par JARO offer a mix of impressions with many guests praising cleanliness as a standout feature, frequently noting that the rooms were very clean and the beds comfortable. Several reviews highlight the spaciousness and modernity of certain rooms, particularly those that have been recently renovated or come with extra features such as a balcony or pool view.

However, the hotel clearly suffers from inconsistencies, as some guests reported outdated decor and equipment, including old-fashioned curtains and furniture dating back several decades. Issues with cleanliness were also a recurring theme for a number of guests, mentioning dust, mold and even insects. Noise insulation seems to be a problem with some rooms being reported as very noisy, either due to outside noise or from the hotel's internal systems like noisy air conditioning.

The bathrooms, in particular, drew mixed reviews. While some were described as lovely and renovated, many guests found them small, outdated and not as clean as expected. Problems ranged from broken fixtures to mold and mildew.

Despite the negatives, positive comments about room comfort and pleasant decor suggest that when maintained and updated, the rooms can provide an enjoyable stay. The hotel’s location and amenities, such as the pool areas and proximity to the restaurant, were also appreciated, offering added convenience and enjoyment for guests. On the whole, while comfort and cleanliness stood out positively, the need for renovations and better maintenance is evident from the mixed feedback.

Beds

Hôtel Québec Inn par JARO offers a mix of bed experiences according to guest reviews. Many guests found the beds to be comfortable and appreciated the overall comfort of the rooms. Positive mentions include comfortable beds and good bedding, enhancing the overall appeal of the stay.

However, there were several complaints about the beds as well. Some guests found the mattresses to be hard, extremely soft or sagging. Specific issues like small double beds and uncomfortable Murphy and sofa beds were pointed out. Issues with pillow quality, including them being too big, flat or lacking in quantity, also contributed to the dissatisfaction.

While some visitors praised the comfort, others experienced discomfort due to poor-quality pillows, mattresses with broken springs and stained sofa bed covers. The need for extra pillows and the non-availability of long beds were also raised as concerns.

To sum up, while many enjoyed a restful night on comfortable beds at Hôtel Québec Inn par JARO, the consistency of bed quality varied with some guests noting significant discomfort.

Cleanliness

Guest reviews for Hôtel Québec Inn par JARO reveal mixed experiences with the hotel's cleanliness. Many visitors appreciated the clean rooms, describing them as clean, large and beautifully decorated. Some mentioned specific rooms having pleasant views of the garden and a generally quiet atmosphere. The staff provided daily cleaning services and clean pillowcases were noted positively.

However, there were numerous concerns about cleanliness throughout the hotel. Guests frequently mentioned dusty rooms, sticky floor stains and mold issues, particularly in the bathrooms, which often appeared outdated and in need of renovation. Complaints about floating fur balls in the spa, cloudy pool water and an unpleasant smell of cigarette smoke were common.

Several reviews pointed out neglected areas with instances of hairs in bathtubs, dirty carpets and spiderwebs. The high turnover in housekeeping left some spaces, especially bathrooms, inadequately cleaned. Additionally, outdated furniture contributed to an overall impression of worn-out facilities.

Despite these drawbacks, there were positive mentions about the hotel's cleanliness in specific rooms and public areas, indicating somewhat inconsistent upkeep. Overall, while some guests found everything very clean and comfortable, others had significant issues that impacted their stay.

Staff

Nestled in a bustling part of town, Hôtel Québec Inn par JARO presents an intriguing mix of experiences when it comes to staff interactions. Many guests have experienced heartwarming interactions, noting that the staff is generally very kind, courteous and professional. From the pleasant reception to efficient and helpful room service, the friendly and welcoming demeanor of the staff stands out as a positive point.

Special mentions go to the restaurant staff, who receive consistent praise for their warmth and attentiveness. The waiters and waitresses at breakfast, in particular, have been lauded for their smiles and excellent service. Stéphane from the restaurant Les Palmes is singled out for his friendliness, further highlighting the hotel's strong points in hospitality.

However, it is important to recognize that not all feedback is glowing. Some guests have shared less favorable experiences, pointing out instances of cold or unfriendly receptions and occasional rudeness, especially at the check-in desk and in the bar area. Issues such as slow service and inattentiveness were also highlighted, suggesting room for improvement in certain aspects of customer service.

Overall, guests generally appreciate the staff's friendly nature, helpfulness and responsiveness. While there are some areas needing attention, the warmth and kindness of many of the hotel’s employees make visitors feel welcomed and cared for during their stay.

Wi-Fi

Travelers to Hôtel Québec Inn par JARO should be prepared for a less-than-stellar WiFi experience. Reviews consistently highlight that the internet connection at the hotel is frequently problematic with mentions of it being slow, unstable and even non-functional at times. Guests have reported difficulties connecting their devices and some noted that the evening hours tend to exacerbate the issue, likely due to network congestion. Many were disappointed with the quality of the WiFi and the lack of USB ports in the rooms only added to the inconvenience. Additionally, help from the reception staff concerning internet issues was often lacking, leaving guests to manage their connectivity frustrations on their own.

Spa

The spa area at Hôtel Québec Inn par JARO receives mixed reviews from guests. On the positive side, the area is often described as a good place to unwind, featuring a pool, gym and a conveniently located jacuzzi and sauna. Guests have commended the overall setup of the wellness center and some have noted that they look forward to returning to enjoy the facilities again.

However, multiple concerns were raised about the cleanliness and functionality of the spa. Many guests commented that the spa was not very clean with issues such as cloudy or gray water, a noticeable presence of chemicals or various "deposits" floating in the water. The jets in the spa were frequently reported as not working properly or only partially operational and some remarked on the lack of water and warmth in the spa. Others found the facilities outdated and in need of renovation.

The spa's small size and tendency to become crowded, especially with children or younger people, detracted from its appeal for several visitors. Closing times at 9 PM were also mentioned with some guests disappointed by the early closure. Despite its shortcomings, the spa still garnered positive remarks for its relaxing atmosphere and overall setup.

Gym

The gym at Hôtel Québec Inn par JARO receives generally positive feedback with several guests noting the facility's beauty and the range of weight and cardio machines available. The gym is frequently mentioned alongside other leisure amenities like the swimming pool and jacuzzi, indicating that the hotel offers a well-rounded array of activities for guests. Guests appreciate that the training room is under surveillance, enhancing the feeling of security while working out. However, there are some comments about the gym requiring maintenance and the machines needing attention. A few reviews highlight that the gym can sometimes feel cramped due to limited space and high attendance. Despite these points, the overall impression of the gym is favorable with multiple mentions of it being accessible and a good feature of the hotel.

Pool

At Hôtel Québec Inn par JARO, the indoor pool emerges as a significant feature, often drawing positive remarks for its pleasant and aesthetically pleasing atmosphere. The pool area, decorated with palm trees and tropical plants, creates a unique, almost jungle-like setting that guests find enjoyable and visually appealing. The lifeguard's presence is appreciated, particularly for supervising younger guests and even accommodating special group activities.

Many visitors commend the pool as a great spot for children, highlighting how much fun their little ones had, making it ideal for family time. The tropical ambiance, combined with added amenities like music and shows, contributes to a vacation-like experience inside the hotel itself.

However, the pool does have some recurring issues. Numerous reviews point out that the pool water is often too cold and that cleanliness can be inconsistent with mentions of dirty water and occasional maintenance concerns. The pool can also get overcrowded, which affects the overall experience, particularly when coupled with noise levels from children and events around the pool area. Some reviewers also note the strong chlorine smell and scarcity of towels. Limited pool hours and early closures stand out as areas needing improvement.

Overall, the pool at Hôtel Québec Inn par JARO is appreciated for its inviting decor and child-friendly environment, although it would benefit from more consistent upkeep and attention to temperature control.

Parking

Hôtel Québec Inn par JARO offers a variety of convenient parking options that make it easy for guests to access their vehicles during their stay. The hotel features ample, big and clean parking spaces that are free of charge, providing numerous spots for guests to park. Many guests have noted the ease of parking with several highlighting the vast and large parking areas that can accommodate various vehicle sizes. Additionally, there are plenty of parking lots available and guests often appreciate being able to park right in front of their room doors for added convenience. Despite some minor issues, such as the lack of electric chargers and challenges for those with children, the overall feedback indicates that the parking facilities at Hôtel Québec Inn par JARO are quite satisfactory and well-maintained, contributing positively to the guest experience.

Family

Hôtel Québec Inn par JARO offers a welcoming and enjoyable experience, particularly highlighted by its family-friendly environment. The tropical concept of the hotel appeals to families, creating a nice ambiance and atmosphere suited for parents and kids alike. Guests have noted the abundance of entertainment and leisure options designed specifically for families, such as a child-friendly restaurant and an arcade.

The pool area is frequently mentioned as a key feature with numerous reviews highlighting how much children enjoyed it. This aspect contributes significantly to the overall family atmosphere, making the hotel a perfect place for a family vacation or a weekend break.

Entertainment is a strong point with activities that cater to families, including live performances that add to the lively environment. Families found the hotel's setup, including its friendly restaurants and beautiful surroundings, particularly enjoyable and conducive to a memorable family stay.

However, some reviews also indicated minor challenges. There were mentions of difficulty managing children at the hotel and occasional noise from other children that affected sleep. Despite these occasional issues, the overall sentiment leans heavily towards a positive experience for families. The hotel’s close proximity to family attractions also enhances its appeal as a great choice for those traveling with kids.

3 Star

Hôtel Québec Inn par JARO is a three-star establishment that offers good value for money, making it a practical choice for budget-conscious travelers. Despite its three-star rating, the hotel has an appealing look and feel with 3-star comforts and amenities. Visitors appreciate the inexpensive rates and the superb, well-located setting, which contributes to its overall charm.

The restaurant stands out for its comfort and cleanliness, enhancing the overall experience for guests. However, the hotel does have some notable drawbacks, including outdated facilities and equipment that give it a 1990s feel. The lack of soundproofing can also be a concern, as it does not isolate guests from external noise effectively.

Overall, while the Hôtel Québec Inn par JARO offers a pleasant stay with a distinguished quality for a three-star hotel, some may feel that it could benefit from renovations and updates to meet modern standards more effectively.

Business

Hôtel Québec Inn par JARO seems to blend business functionality with a leisure atmosphere, providing a unique experience for business travelers. The hotel offers clean, pleasant suites with charming views of the garden, creating a serene environment that makes guests feel transported. The decor is frequently praised for its magnificence, enhancing the overall ambiance of the hotel.

For business needs, the hotel includes a business center and spacious areas suitable for large business meetings. The business meeting rooms are generally well-regarded and the business equipment provided is considered useful and convenient for professional engagements. Additionally, the staff is mentioned as being helpful and prompt, particularly when handling post-stay invoice requests.

There are, however, some opportunities for improvement. Some guests noted that the rooms were too small to work comfortably and lacked adequate power outlets for customer bookings. The noise levels and outdated equipment also posed challenges for those needing a quiet and modern workspace.

Overall, while Hôtel Québec Inn par JARO provides an aesthetically pleasing setting and useful business facilities, some enhancements to the in-room workspaces and equipment could further elevate the experience for business travelers.

Indoor Pool

Nestled within the charming Hôtel Québec Inn par JARO, the indoor pool area stands out as a delightful retreat, enhanced by its surrounding beauty. Visitors appreciate the warm and inviting atmosphere, often enjoying the relaxing environment poolside. The scenic view of the garden and the presence of palm trees make the pool area an oasis of tranquility. The hotel uniquely offers an indoor terrace restaurant with pleasant views of the pool and garden, adding to the overall tranquil ambiance.

Families particularly value the clean, warm kids' pool, which is noted for being heated to a comfortable temperature. The overall heated indoor pool complements the beautiful surroundings, providing a space that is both aesthetically pleasing and enjoyable.

Although some guests have mentioned that the pool can feel a bit cold at times and may get crowded with insufficient seating, the overall setting and the combination of amenities — including the garden view, arcade and restaurant — create a compelling reason to stay. The integration of the pool within the hotel’s scenic indoor garden is repeatedly praised, making it a memorable and picturesque feature of the Hôtel Québec Inn par JARO.

Yes, Hôtel Québec Inn par JARO has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Hôtel Québec Inn par JARO.

No, Hôtel Québec Inn par JARO doesn't allow dogs.

Yes, parking facilities are available at Hôtel Québec Inn par JARO.

Yes, Hôtel Québec Inn par JARO has a gym.

Location Show Map

More Options