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Hotel Quartier, Ascend Hotel Collection

Quebec City , 2955 Boulevard Laurier (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Quartier, part of the Ascend Hotel Collection, enjoys a prime location in Quebec City. Its proximity to major highways, bridges, shopping centers, restaurants and key attractions makes it an ideal choice for both leisure and business travelers. The hotel's modern, spacious and clean rooms, complemented by large comfortable beds and lovely views, are frequently praised by guests. Although some find the rooms smaller than expected, especially for larger groups, the overall cleanliness and comfort more than make up for it.

The hotel staff are consistently commended for their friendly and professional demeanor, contributing significantly to positive guest experiences. The maître d'hôtel and bilingual staff enhance this warm, welcoming atmosphere by handling requests efficiently and courteously. The cleanliness of the hotel, including its swimming pool, which is well-maintained and family-friendly, further elevates the guest experience.

While breakfast services could use improvement, including the addition of basic breakfast options or a common kitchenette, the convenience of nearby restaurant alternatives helps mitigate this shortfall. The on-site dining at Barbie's restaurant is appreciated for decent food quality, though some guests find the service slow.

Free Wi-Fi is available, though its reliability varies and some guests experience connectivity issues, particularly near the pool. The hotel's comfort-focused amenities extend to its business facilities, which include work desks in rooms and accessible common areas conducive to professional tasks.

Despite some criticisms regarding maintenance, soundproofing and the occasional inconsistent housekeeping service, Hotel Quartier generally manages to deliver a satisfying stay. Its strategic location, modern amenities and high standard of cleanliness make it a preferred choice for travelers visiting Quebec City.
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Categories

Hotel with Swimming Pool

Hotel Quartier offers a modern experience with a focus on comfort. The pool is a highlight, providing a relaxing space for guests to unwind.

Heated Pool Indoor Pool

Business Hotel

Offers comfortable accommodations and meeting facilities in a convenient location. Provides amenities suitable for business travelers, including free Wi-Fi and business services.

Hotel with EV Charging Stations

Hotels within the Ascend Hotel Collection sometimes offer EV charging as part of their unique amenities to attract eco-conscious guests.

Hotel with Indoor Pool

Features an indoor pool and free Wi-Fi. Located a short distance from Old Quebec, providing convenient access to the city's attractions.

Hotel with Heated Pool

Hotel Quartier, Ascend Hotel Collection provides an indoor heated pool. This amenity offers a convenient option for guests to relax and swim during their stay.

Family Friendly Hotel

Hotel with Gym

4-Star Hotel

Room Types

Queen Room with Two Queen Beds - Non-Smoking This room comes with a cable HDTV, fridge, Keurig coffee machine, a bath/shower and WiFi access.

Standard King Room - Non-Smoking This room comes with a cable HDTV, fridge, Keurig coffee machine, a bath/shower and WiFi access.

Deluxe King Room A tea and coffee maker, a seating area and heating are featured in this spacious double room. The unit offers 1 bed.

About Hotel Quartier, Ascend Hotel Collection

License: 053480

Guest Reviews

8.1

Very Good

Location

Hotel Quartier, part of the Ascend Hotel Collection, boasts a prime location in Quebec City that consistently garners praise from its visitors. It's conveniently situated near major highways and bridges, offering easy access to downtown and a variety of key attractions. Guests highlight its proximity to shopping centers, restaurants and essential services, making it an ideal choice for both leisure and business travelers.

The hotel is strategically positioned near Boulevard Laurier, allowing guests to enjoy nearby dining options, shopping at prominent malls and the city's vibrant activities—all within walking distance or a short drive. Despite construction in the area, visitors find the hotel easy to access. The location is particularly noted for its suitability for those with cars, providing a hassle-free drive to historical sites and other points of interest in Quebec City.

Guests frequently mention the cleanliness and overall comfort of the hotel, further complementing its well-located status. The combination of a convenient location, welcoming staff and well-maintained facilities ensures a satisfying stay for those looking to explore the rich culture and attractions of Quebec City.

Breakfast

Hotel Quartier, Ascend Hotel Collection has garnered some mixed reviews regarding its breakfast services. Many guests noted the absence of an included breakfast, which is not provided in the room rate, a fact that left several travelers longing for at least a continental option or a simple croissant and toast setup. The lack of an on-site breakfast service led some to suggest enhancements such as adding a microwave to the rooms or a common kitchenette area.

Though the hotel lacks its own breakfast facilities, an adjacent restaurant offers a buffet breakfast, but only during weekends. Some guests mentioned that breakfast options at Barbie's, the connected restaurant, were available, but feedback about the quality and timing was varied. There were mentions of cold food and long wait times, which affected the overall dining experience.

Despite these challenges, the proximity to other nearby restaurants provides alternative options for guests seeking morning meals. However, the overall sentiment remains that Hotel Quartier could improve by incorporating breakfast services to match its pricing and enhance the guest experience.

Dinner

Hotel Quartier, Ascend Hotel Collection offers a range of dining options that have garnered mixed but generally positive feedback from guests. The on-site restaurant, Barbie's, is frequently mentioned for its convenience and decent food quality, despite some guests finding it ordinary and slightly overpriced for lunch. The grilled meals at the hotel's restaurant have been described as delightful and many guests have found the overall food quality to be good.

The service at the hotel restaurant, however, has received some criticism for its slowness and guests have noted that it isn't open for lunch during the week. There have been occasional issues with the availability of utensils and service at Barbie's, but the waiting staff were often praised for their friendliness. For guests looking for variety, the hotel is conveniently located near other dining options, including a good Italian restaurant, Manoir, that has been well-received.

Overall, dining at Hotel Quartier provides satisfactory and sometimes excellent experiences with the added benefit of not having to leave the premises for a meal. For those planning to dine at the hotel, making dinner reservations in advance is advisable to ensure a pleasant and hassle-free experience. Nearby amenities, such as a gas station and shopping center, also add to the convenience for travelers.

Rooms

Hotel Quartier, Ascend Hotel Collection, offers a mix of experiences with its rooms. Guests generally appreciate the modern, beautifully decorated and spacious nature of many rooms, highlighting the comfort and cleanliness consistently. The large, comfortable beds, clean and modern aesthetics, blackout curtains and lovely views of the city and river add to the positive experience. The cleanliness of both rooms and common areas is frequently noted with spacious and well-appointed rooms being a common compliment.

However, feedback on room size is varied with some guests finding the rooms smaller than expected, particularly when accommodating more than two people. Soundproofing appears to be a notable issue with several reviews mentioning poor room insulation and noise from adjacent rooms. Additionally, some guests experienced maintenance concerns, such as clogged sinks, low water pressure and noisy air conditioning units.

The bathrooms, while clean, are often described as small and, in some instances, in need of updates or better lighting. A recurring issue is the lack of consistent room cleaning services with some guests mentioning rooms are only cleaned every three days and a few instances of insufficient supplies like soap and towels.

Overall, while the hotel provides a modern and comfortable stay with good service and facilities, potential guests should be mindful of the room size and soundproofing limitations, as well as the occasional maintenance and housekeeping inconsistencies.

Beds

Hotel Quartier, Ascend Hotel Collection, garners significant praise for its outstanding sleep accommodations. Guests frequently commend the comfort of the mattresses and pillows, noting their high quality. The beds, often described as super comfy and incredibly comfortable, offer a restful experience that contributes to a good night's sleep. Reviewers also appreciate the spaciousness of the beds with comments highlighting the large, king-sized options available. Cleanliness consistently accompanies bed comfort, adding to the overall positive experience. While there are mentions of sharp bed edges and soft pillows, the overwhelming sentiment points to the excellent quality and overall comfort that ensure guests sleep well during their stay.

Cleanliness

Hotel Quartier, part of the Ascend Hotel Collection, is celebrated for its commendable cleanliness. Consistently described as very clean, tidy and well-maintained, the hotel ensures a comfortable stay for its guests. Visitors frequently comment on the spotless rooms, modern and updated decor and the lack of carpets, which adds to the overall hygienic environment. The swimming pool also receives praise for its cleanliness.

The staff's warm and courteous demeanor complements the clean surroundings, making the hotel feel welcoming and comfortable. The premises, from the rooms to common areas, are kept immaculate with particular attention paid to housekeeping services. Guests often note the cleanliness and comfort of the beds, which contribute to a restful stay.

However, there are occasional mentions of areas needing improvement, such as infrequent cleaning after the first night’s stay or specific issues like stained carpeting or mold in the bathroom. Despite these isolated incidents, the overall feedback emphasizes a high standard of cleanliness.

In summary, Hotel Quartier manages to provide a clean, comfortable and inviting atmosphere, making it a preferred choice for travelers who prioritize hygiene and comfort.

Staff

The staff at Hotel Quartier, Ascend Hotel Collection, consistently receive high praise for their courteous and friendly demeanor. Many guests highlight the warm welcome they receive from the attentive and professional staff. Whether it’s the reception team taking care of everything with efficiency or the front desk personnel who are always accommodating and pleasant, the service provided is exemplary. The hotel is noted for its clean and well-maintained facilities, bolstered by a staff that’s both knowledgeable and helpful, ensuring a comfortable stay for all visitors. The maître d'hôtel is particularly commended for delivering exceptional hospitality, providing courteous and personalized service that enhances the guest experience. Additionally, the staff's ability to handle and resolve issues promptly and their proactive approach in making guests feel valued contribute significantly to the overall positive experience at this well-located hotel. The bilingual staff further adds to the convenience, making international guests feel at home. Overall, the hotel's personnel stand out as a key element of its charm and success, consistently delivering very good service and hospitality.

Wi-Fi

Hotel Quartier, Ascend Hotel Collection, offers free Wi-Fi, a feature much appreciated by many guests. While the Wi-Fi service is generally considered good, there are occasional issues such as slow speeds and connection problems in certain areas, especially rooms near the pool. The provided Wi-Fi codes sometimes do not work seamlessly, leading to occasional difficulties connecting to the internet. Despite these intermittent issues, the availability of free Wi-Fi adds convenience during the stay. However, some guests noted that the Wi-Fi service could benefit from improvements to enhance the overall experience.

Pool

Hotel Quartier's pool has garnered a mix of reactions from its guests. Many appreciated the pool for its clean and well-maintained state, noting that it is accessible from early morning until late in the evening. A good number of reviews mentioned enjoying the pool, highlighting its good temperature and the convenience of nearby amenities such as the gym. Families, particularly, enjoyed using the pool with some noting that their children loved it.

Despite these positives, there were also mentions of cold water temperatures and safety concerns, particularly for children. Noise from the pool area affected the tranquility of some rooms on the first floor and the availability of towels at the pool was inconsistent. There were also comments on the short and unstable pool ladders.

Overall, while the pool is a significant feature of the hotel with many praiseworthy attributes, there are areas that could benefit from improvements to enhance guest satisfaction.

Family

Hotel Quartier, part of the Ascend Hotel Collection, is well-regarded for its family-friendly amenities and prime location. Families particularly appreciate the swimming facilities with many children enjoying time in the pool. The hotel's site offers beautiful views and easy access to local attractions.

However, some guests noted a few areas for improvement. Larger families may find the rooms somewhat cramped and there's room for better housekeeping services. It's also worth noting that children are not allowed in the spa, which might limit some recreational options for families. Noise levels in the hallways at night can be a concern, as it has disturbed the sleep of younger children on occasion. Despite these factors, the respect for families and the welcoming atmosphere contribute positively to a stay at Hotel Quartier.

4 Star

Hotel Quartier, Ascend Hotel Collection, offers a mixed reception from its guests regarding its four-star rating and value. Numerous reviews highlight the superb and very good accommodations with several guests noting the full value for money and nice accommodations provided. However, there is a recurring sentiment that the facilities and services might fall short of the four-star standard with some guests comparing it unfavorably to more basic lodging options.

While the rooms are generally described as clean and comfortable, some guests have experienced issues such as noise from external air conditioning units and dust. The lack of a restaurant offering lunch or breakfast during the week has also been noted as a letdown and some guests feel the price might be higher than warranted for the overall quality.

Despite these criticisms, the hotel still manages to deliver a four-star experience to many, reflected in several mentions of its superb accommodations. Nonetheless, the expectations of a true four-star hotel might not always align with the actual experience at Hotel Quartier.

Business

Hotel Quartier, Ascend Hotel Collection, offers an array of amenities tailored for business travelers. The rooms are noted for their high level of comfort, including work desks that provide a conducive environment for professional tasks. The business rooms, in particular, are described as fantastic and accessible, contributing to an overall comfortable stay. The hotel’s strategic location is well-suited for meetings and is valuable for business attendees, making it a great choice for those traveling for work or government-related purposes. The common areas are reasonable for working, adding to the convenience for business-type travelers. While the hotel lacks a dedicated business center, it compensates with its overall facilities, ensuring that professional work can be carried out with ease. Coupled with its budget-friendly rates, Hotel Quartier presents itself as a prime option for business travelers looking for an optimal blend of comfort and functionality.

Indoor Pool

Hotel Quartier, Ascend Hotel Collection, features an indoor swimming pool that guests frequently praise. Described as great and nice, the pool area is noted for its comfort and cleanliness. Some visitors highlight the convenience of having a private indoor pool and appreciate that it is accessible with appointments, ensuring a smooth and organized experience. Overall, the indoor pool and accompanying shower facilities receive positive remarks for enhancing the guest experience at the hotel.

Yes, Hotel Quartier, Ascend Hotel Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hotel Quartier, Ascend Hotel Collection.

No, Hotel Quartier, Ascend Hotel Collection doesn't allow dogs.

No, parking facilities aren't available at Hotel Quartier, Ascend Hotel Collection.

Yes, Hotel Quartier, Ascend Hotel Collection has a gym.

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