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Auberge Château Des Tourelles

Quebec City , 212 Rue St-jean (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAuberge Château Des Tourelles enjoys widespread acclaim for its prime location just a short walk from Old Quebec, allowing guests to explore the historic district and locally vibrant St-Jean Street with ease. This advantageous setting is praised for being both central and tranquil, offering a rare combination that ensures restful nights and convenient day trips. Accommodations are often cited for their cleanliness, comfort and practical amenities such as kitchenettes and a rooftop terrace. The hotel's picturesque street with unique shops adds to its charm.

Breakfast opinions vary with some guests missing the previously offered in-house service while others find convenience in the pre-packaged options delivered to their doors. The delicious pastries and coffee receive favorable mentions, though some guests desire a more substantial and organic breakfast experience.

Rooms at Auberge Château Des Tourelles are described as spacious, clean and cozy with comfortable bedding and rustic decor. Amenities like fridges, microwaves and coffee machines enhance the overall comfort. Although some rooms have unusual layouts, cleanliness and comfort are consistently underscored by positive reviews.

Cleanliness is a hallmark of the establishment, noted for its immaculate rooms and well-maintained facilities. Guests appreciate the spotless bedding, clean bathrooms and welcoming atmosphere, all contributing to a pleasant stay. The virtual staff is diligent and responsive, ensuring clear communication and addressing queries promptly, although some guests miss the personal touch of an on-site reception.

Where the hotel falls short is with its WiFi, which guests frequently describe as weak or inconsistent, especially in certain rooms and higher floors. Parking experiences at the hotel are mixed with some guests appreciating the availability of reserved spots and proximity, while others face challenges due to limited spaces and additional costs.

Despite minor issues with bed alignment and WiFi, the exceptional comfort of the beds is frequently highlighted, complimenting the overall positive experience at Auberge Château Des Tourelles. The hotel's blend of comfort, cleanliness and a superb location makes it an excellent choice for those looking to experience Quebec City in ease and charm.
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Hotel near Nightlife Spots

Located on Rue Saint-Jean, offering guests direct access to this popular street within Old Quebec, known for its variety of pubs and bars.

Small Hotel

Located in Quebec City, this auberge provides a charming and intimate experience with its historic building and cozy rooms. The personalized service and attention to detail enhance its appeal.

3-Star Hotel

This charming auberge provides a cozy and welcoming atmosphere in a historic setting. Guests appreciate its central location and personalized service, making it a great value for exploring Old Quebec.

Hotel with Rooms With Jacuzzi / Hot-tub

Historic Hotel

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Parking

Room Types

Standard Room This queen room offers free Wi-Fi, air conditioning, a flat-screen cable TV and a desk. Guests have free access to the panoramic rooftop terrace.

Superior Suite with Jacuzzi and Terrace This suite features a spa bath, large private terrace with panoramic mountains and city view, air conditioning, a desk , private lounge, a microwave, coffee maker, and small refrigerator. Comes with 1 queen bed and 1 single bed separated by a wall. Guests have free access to the panoramic rooftop terrace.

Superior Suite with Private Balcony This spacious suite provides a large balcony with a panoramic mountains and city view, a living room, air conditioning, coffee maker and fridge. Free Wi-Fi, a flat-screen cable TV and a desk are included, as well as 1 queen bed and 1 single bed separated by a wall. Guests have free access to the panoramic rooftop terrace.

Economy Quadruple Room This studio features a flat-screen HDTV, free Wi-Fi and a desk. Guests have free access to the panoramic rooftop terrace. Please note that this economical studio has not been renovated like the rest of the hotel, however it offers all of the same amenities.

Superior Quadruple Studio This studio features a dining area with a microwave, fridge and toaster. There is also a flat-screen HDTV, air conditioning and free Wi-Fi. It has 1 queen bed and 2 single beds. Guests have free access to the panoramic rooftop terrace.

Studio with Kitchen This studio features a fully equipped kitchen, flat-screen HDTV, air conditioning, free Wi-Fi and a desk.. It offers a private entrance, 1 queen bed and 1 single bed. Guests have free access to the panoramic rooftop terrace.

One-Bedroom Apartment Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment features a flat-screen TV with cable channels, a coffee machine, a seating area, a dining area as well as a quiet street view. The unit has 1 bed.

About Auberge Château Des Tourelles

License: 181484

Guest Reviews

8.2

Very Good

Location

Auberge Château Des Tourelles benefits from an enviable location that consistently garners praise from visitors. Nestled just a short walk from Old Quebec, the hotel provides convenient access to the historic district. The proximity to St-Jean Street with its vibrant mix of cafes, shops and restaurants, adds to the overall charm. Guests appreciate the ability to explore the city on foot, often mentioning the ease of reaching key attractions, the convention center and numerous sites of interest within a 15-minute stroll.

Reviewers value the combination of a central yet quiet setting, a rare find that allows for both restful nights and easy day trips. The hotel's position on a picturesque street, adorned with unique shops and offering a true taste of local life, further enhances its appeal. Cleanliness, comfort and practical amenities, including a kitchenette and rooftop terrace, also receive high marks, adding to the overall positive impression.

Notably, guests highlight the exceptional communication with the owner and the accommodating virtual staff, ensuring a seamless stay from check-in to check-out. Whether visiting for leisure or practical reasons, the prime location and charming setting of Auberge Château Des Tourelles make it an excellent choice for anyone looking to experience Quebec City with ease and comfort.

Breakfast

Auberge Château Des Tourelles has sparked diverse opinions when it comes to the breakfast experience. Several guests expressed disappointment about the lack of an in-house breakfast service with many reminiscing about the delightful breakfasts they had enjoyed in the past. There is mention of the convenience of pre-packaged breakfasts delivered to guests' doors, which some found charming, particularly praising the delicious pastries and excellent coffee. Despite this, others felt the breakfast offerings were somewhat basic and desired a more substantial and organic option. Meanwhile, a nearby bakery provided a good substitute for those seeking a more enjoyable breakfast experience. However, the presentation of the breakfast in a box was deemed lacking in charm by some visitors. Overall, while there were positive notes on convenience and some delicious elements, there are clear opportunities for enhancing the morning meal experience at Auberge Château Des Tourelles.

Rooms

Auberge Château Des Tourelles offers rooms that are both spacious and impeccably clean with many guests highlighting the comfort of the bedding and the soothing, rustic warmth of the decor. The rooms are well-equipped, often featuring amenities such as fridges, microwaves and coffee machines, adding to the convenience and comfort of the stay. The hotel's location is praised as perfect with several rooms offering pleasant views and balconies or terraces that add to the charm.

Common areas are welcoming and the overall ambiance is described as cozy and charming. Family suites and rooms for larger groups are particularly spacious and comfortable, catering well to different needs. Cleanliness is consistently emphasized with bright and well-maintained spaces. Although some guests note the layout of certain rooms to be unusual or narrow, the overall feedback underscores the exceptional comfort and cleanliness of the accommodations at Auberge Château Des Tourelles.

Beds

At Auberge Château Des Tourelles, guests frequently highlight the exceptional comfort of the beds. Many reviews praise the super comfortable and high-quality bedding, contributing to an overall comfortable room experience. The rooms themselves are noted to be fairly spacious and impeccably clean, enhancing the stay's comfort level. While there is a mention of a misaligned bed that makes noise, such instances appear to be exceptions rather than the rule. Most visitors found the beds to be incredibly comfortable, underpinning a satisfactory stay. The addition of amenities like a whirlpool bathtub further elevates the guest experience. Overall, Auberge Château Des Tourelles stands out for its comfortable accommodations, ensuring a restful and pleasant stay.

Cleanliness

Auberge Château Des Tourelles boasts impressive standards of cleanliness, consistently noted for its immaculate rooms and well-kept facilities. Every guest's stay is met with high levels of hygiene, from the rooms to the common spaces. Visitors frequently commend the clean and spacious accommodations with many appreciating the fresh towels and comfortable, spotless bedding. The establishment stands out for its impeccable cleanliness with guests often highlighting this aspect alongside its great location and comfortable setting.

The clean and quiet atmosphere is a recurring theme, underlined by the well-decorated, welcoming environment. Guests find their rooms not only clean but also cozy and outfitted with necessary amenities. The hotel's virtual staff are noted for being accommodating, despite minor technical issues with key retrieval. From spacious, clean bathrooms to lovely terraces and large windows, every detail contributes to a pleasant stay.

Though there's a slight room for improvement in kitchen cleanliness, the overall feedback underscores a well-maintained and hospitable environment perfect for those visiting Quebec. Whether it's the cleanliness of the rooms or the hotel's proximity to the Old Town, Auberge Château Des Tourelles offers an environment that is both pristine and inviting for travelers.

Staff

Auberge Château Des Tourelles has garnered praise for its staff's responsiveness and efficiency, although the interaction is primarily virtual. Guests frequently highlight the quick, effective responses they received via various communication channels, including text and WhatsApp. The absence of on-site staff didn't hinder the service quality with clear instructions and helpful information provided before arrival ensuring a smooth check-in process.

While the lack of a physical reception was noted, the team was commended for being readily available to handle queries and concerns promptly. Many reviews mentioned the staff's friendliness and attentiveness with some guests appreciating personal touches like the friendly demeanor of the cleaning staff and the kindness of the owner.

Despite the challenges in maintaining a physical presence, the hotel's virtual support system ensured guests felt attended to with extra amenities easily accessible and clear instructions for services such as parking. The flexibility and dedication of the staff, from booking through to departure, ensured a seamless and pleasant experience for travelers.

Wi-Fi

Guests at 'Auberge Château Des Tourelles' have consistently reported challenges with the hotel's WiFi service. Reviews indicate that the connection is often weak, particularly in certain rooms and on the top floor. Many guests found that the WiFi signal was poor or even non-existent unless the door was open. Some described the internet speed as manageable despite its inconsistency, but overall, there seems to be a consensus that the WiFi service needs improvement. It's worth noting that relying on the hotel’s WiFi for essential tasks may be challenging due to its instability.

Parking

Parking at Auberge Château Des Tourelles appears to be a mixed experience for guests with several positive aspects highlighted despite some challenges. One significant upside is the ability to reserve a parking space, which many guests found to be a major advantage. Additionally, there are convenient parking options nearby with some spots as close as a 2-minute walk from the hotel. Clear instructions for parking and the overall convenience in Quebec were also appreciated by visitors.

However, there are notable limitations as well. The hotel offers a very limited number of parking spaces, which must be reserved and are not included in the room cost. This often leads to situations where no spots are available upon arrival, pushing guests to seek parking further away – sometimes up to a 5-minute walk. The situation can be complicated by the fact that parking is tight and not ideal for large vehicles.

Some guests reported difficulties like the keys to the reserved parking not working or having to park in distant or inconvenient locations, particularly in bad weather. Additionally, there were instances of parking being described as far and cramped, even with the convenience of reservations.

Overall, having the possibility to reserve a parking spot and its proximity to the hotel were seen as valuable, but potential guests should be prepared for the limitations and possible additional costs associated with parking at this establishment.

No, Auberge Château Des Tourelles doesn't have any pool.

No, a spa isn't available at Auberge Château Des Tourelles.

No, Auberge Château Des Tourelles doesn't allow dogs.

Yes, parking facilities are available at Auberge Château Des Tourelles.

No, Auberge Château Des Tourelles doesn't have a gym.

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