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Summary of reviewsBreakFree Queanbeyan is highly praised for its convenient and central location, which allows easy access to shops, restaurants and local attractions, while remaining in a quiet and comfortable area. The hotel's proximity to downtown and Canberra city, coupled with clean facilities and a tidy appearance, adds to its appeal and provides great value for money. Guests appreciate the friendly and helpful staff, making the location even more appealing for visitors and travelers heading to Thredbo.
The breakfast experience at BreakFree Queanbeyan receives mixed reviews, though many guests commend the quality and presentation of the buffet breakfast, finding it to be of good value. The availability of breakfast in-room and the accommodating staff, especially with dietary requests, are noted positives. However, improvements in the variety and consistency of offerings could enhance satisfaction further.
Guests consistently highlight the accommodations for their cleanliness, spaciousness and modern renovations. Rooms are well-maintained and ideal for families with appreciated amenities such as kitchens and comfortable beds. Minor drawbacks include occasional delays with check-ins and a few guests finding some rooms slightly outdated, but overall, the hotel offers reliable and comfortable accommodations with excellent service.
The hotel's commitment to cleanliness is evident with rooms and facilities regularly described as tidy and well-kept. Daily room servicing and fresh towels are appreciated, contributing to a comfortable stay. While there are occasional minor maintenance issues, the overall cleanliness and peaceful environment ensure a positive guest experience.
Staff at BreakFree Queanbeyan are frequently praised for their friendliness, helpfulness and excellent customer service. The reception team, in particular, stands out for their politeness and readiness to assist, creating a welcoming atmosphere for guests.
The pool at BreakFree Queanbeyan is a standout feature, well-maintained and inviting, especially for families. The clean and spacious pool area ensures safety and comfort, though some guests noted a lack of shade. Despite occasional minor issues, the pool consistently contributes to the enjoyment of the hotel's amenities.
While the WiFi service receives mixed feedback, indicating frequent issues with connectivity and stability, some guests report a satisfactory experience.
The beds are generally noted as comfortable and spacious, adding to the overall pleasant stay, particularly for families. Though there are occasional mentions of issues with mattress quality or pillow firmness, most guests are satisfied with the bed quality.
Regarding its four-star rating, BreakFree Queanbeyan receives mixed reviews. Some guests find the hotel meets their expectations and appreciate its cleanliness and reasonable pricing, making it a satisfactory option for budget-conscious travelers. Overall, many guests express happiness with their stay and indicate their willingness to return. Show more
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Categories
Motel with Swimming Pool
Outdoor Pool
4-Star Motel
Motel with Outdoor Pool
Room Types
Deluxe Queen RoomRefurbished room with modern en suite bathroom, 32-inch LCD TV, free cable TV, work desk, sofa, table and chairs. Internet access, room service and free off-street parking are available.
This room has no capacity for additional guests.
Executive Queen RoomModern and stylish refurbished room with queen-size bed, modern bathroom, 42-inch plasma-screen TV, free cable TV, work desk, sofa, table and chairs. Internet access and free parking are available.
This room has no capacity for additional guests.
One-Bedroom Apartment with 1 Queen Bed + 2 Single BedsRefurbished apartment including a sofa, 42-inch plasma-screen TV, free cable TV, kitchenette, table and chairs. The separate bedroom features 2 single beds and 32-inch LCD TV.
Please note that the price is based on 2 guests. Maximum occupancy is 5 (see Hotel Policies).
One-Bedroom Apartment with One Queen BedRenovated apartment with separate bedroom, modern bathroom, kitchenette, sofa, 42-inch plasma-screen TV, free cable TV, work desk, table and chairs.
This room has no capacity for additional guests.
One-Bedroom Apartment with One Queen Bed and One Single BedThis apartment features a kitchenette, a modern bathroom and a 42-inch flat-screen TV with cable channels.
Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).
Deluxe Queen & Single RoomThis twin room features an electric kettle, air conditioning and cable TV.
Premier Two-Bedroom ApartmentFeaturing a private entrance, this air-conditioned apartment comprises a kitchen, 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. The apartment provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as pool views. The unit offers 4 beds.
Apartment with Queen BedOffering free toiletries, this apartment includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned apartment offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as pool views.
Family ApartmentFeaturing free toiletries, this apartment includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned apartment features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as pool views.
One-Bedroom ApartmentFeaturing free toiletries, this apartment includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned apartment features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as pool views.
Two-Bedroom ApartmentProviding free toiletries, this apartment includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned apartment provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as pool views.
Superior Queen RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as pool views.
Standard Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as pool views. The unit has 2 beds.
Standard Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as pool views.
Standard Room One Queen and Two Single BedsThe unit offers 3 beds.
Standard Room with One Queen and One Single BedThe unit offers 2 beds.
Guest Reviews
7.5
Good
Location
BreakFree Queanbeyan boasts an excellent location that guests consistently praise. The hotel is centrally positioned, making it easy to access shops, restaurants, pubs and cafes, while remaining in a quiet, comfortable area. Visitors appreciate the convenient proximity to downtown and the main center of town, ensuring they are close to all necessary amenities and attractions. The ease of getting to Canberra city for events such as Floriade is noted as a plus. With its neat and tidy appearance, clean facilities and comfortable setting, BreakFree Queanbeyan offers great value for money. Guests also mentioned the friendly and helpful staff, making the location even more appealing. The hotel’s position is not only perfect for those exploring Queanbeyan but also ideal for travelers on their way to Thredbo without being in the Australian Capital Territory.
Breakfast
The breakfast experience at BreakFree Queanbeyan has garnered a mix of feedback from guests. Many appreciated the breakfast options, describing them as great, good and lovely. The availability of breakfast was a positive note with the convenience of enjoying breakfast in-room being highlighted. The buffet breakfast was particularly mentioned as well presented and of good value.
Breakfast offerings included a continental selection of toast, cereal and packet pastries, which some guests found adequate. Additionally, staff were praised for being accommodating, including assisting with gluten-free options. However, there were notable critiques, such as cold hot dishes and limited variety for the continental breakfast, which some found to be poor value. A few reviews mentioned that the anticipated options like cooked breakfast items, jams and cereals were sometimes missing and the advertised restaurant was not open.
Overall, while the breakfast at BreakFree Queanbeyan received commendation for quality and presentation, improvements in variety and information provision could enhance guest satisfaction.
Rooms
BreakFree Queanbeyan offers clean, spacious and well-maintained accommodations, ideal for both families and individual travelers. Guests consistently highlight the exceptional cleanliness with rooms that are tidy and freshly renovated. The spaciousness of the rooms stands out with many noting the comfort of the beds and the ample room provided for multiple occupants. The addition of useful amenities such as kitchens, kettles, irons and hairdryers was appreciated, ensuring a comfortable stay.
The apartments are noted to be particularly suitable for families, offering adequate space and necessary facilities such as air conditioning and basic kitchen setups. Guests appreciated that the properties were easy to access and situated in convenient locations, making it a great base for exploring the area. The modern look of the recently renovated rooms received positive feedback, as did the overall value for money and reliability of the accommodations.
Minor drawbacks include a small percentage of guests finding the rooms slightly outdated and occasionally experiencing delays with check-in times. However, these issues were minimal compared to the overall positive experiences shared by the majority of visitors. Overall, BreakFree Queanbeyan provides reliable, comfortable and clean accommodations with spacious rooms and excellent service.
Beds
The beds at BreakFree Queanbeyan generally receive positive remarks from guests, frequently noted as very comfortable and of good quality. Many reviews highlight the beds as comfy with some even describing them as super comfy. The spaciousness of the rooms adds to the pleasant stay, particularly for families. Though the comfort of the beds is a common praise, there are occasional mentions of issues, such as mattresses needing replacement or being very uncomfortable and some guests found the pillows a bit hard. Overall, most visitors seemed satisfied with the bed quality, contributing to a restful experience at the hotel.
Cleanliness
BreakFree Queanbeyan impresses with its cleanliness and attention to maintenance, ensuring a comfortable stay for its guests. The rooms are consistently described as clean, tidy and modern with bed linen also noted for its freshness. Housekeeping receives high praise for their thorough job with many guests appreciating daily room servicing and clean towels.
The hotel environment is peaceful and quiet, adding to the overall comfort. Spacious family rooms equipped with basic kitchens and ample parking make it a practical choice for families, while good location and friendly staff offer added convenience. The pool and BBQ area are well managed, contributing to positive guest experiences.
Some minor issues were mentioned such as a leaking shower and occasional hot water shortages, but these didn’t significantly impact the stay for most guests. Overall, BreakFree Queanbeyan delivers a clean, comfortable and friendly atmosphere that meets travelers' needs.
Staff
The staff at BreakFree Queanbeyan consistently receive high praise for their friendliness and helpfulness. Guests often highlight the exceptional customer service provided, noting that the team is very accommodating and attentive. Reception personnel, in particular, excel in their roles, frequently described as polite, understanding and quick to assist with any issues, such as changing room arrangements. The commitment to maintaining a welcoming atmosphere is evident with staff being consistently described as lovely and helpful. While there are occasional remarks of dissatisfaction, the overwhelming sentiment is that guests find the hotel staff to be friendly, supportive and integral to a positive stay.
Wi-Fi
The WiFi at BreakFree Queanbeyan has garnered mixed feedback from guests. While there is a consensus that the internet connection often experienced issues such as dropping out regularly and being difficult to stay connected to, there were also instances where the WiFi worked fine for some visitors. However, the overall sentiment suggests that the WiFi strength and stability were commonly poor, making it challenging for guests to use it reliably.
Pool
BreakFree Queanbeyan's pool consistently stands out as a highlight for visitors. The pool is often described as nice, clean and beautifully maintained, making it an inviting spot for relaxation. Families in particular find it great for the kids, adding to the appeal of staying here. Guests appreciate the spacious and quiet atmosphere, complemented by newish fluffy towels which enhance the overall experience. The well-fenced and top-condition pool area ensures safety and comfort, though some guests noted a lack of shade and occasional maintenance issues that rendered the pool unusable. Despite these minor drawbacks, the pool remains a much-loved feature, often described as awesome and integral to the enjoyment of the hotel amenities.
4 Star
BreakFree Queanbeyan receives a mixed reception from its guests, particularly when it comes to its four-star rating. While some guests feel that the hotel does not meet the standards of other four-star establishments they have experienced, others have no complaints, finding the stay generally satisfactory. Positive remarks highlight that everything was nice and the stay met their expectations. The hotel is appreciated for being clean and reasonably priced, making it a fine option for those on a budget. Many guests have expressed happiness with their stay and indicate that they would definitely return.
Yes, BreakFree Queanbeyan has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at BreakFree Queanbeyan.
No, BreakFree Queanbeyan doesn't allow dogs.
No, parking facilities aren't available at BreakFree Queanbeyan.