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Crowne Plaza Venice East by IHG

Quarto dʼAltino , V.le Della Resistenza 18/20 (Show on Map)

8.4

Very Good

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Summary of reviewsThe Crowne Plaza Venice East by IHG, earns high marks from travelers for its strategic and exceptionally convenient location. Positioned adjacent to the Quarto d'Altino train station, it offers quick 20-30 minute access to the heart of Venice with frequent train services. This makes it an ideal choice for exploring Venice without the hassle of city traffic and parking. The hotel is also just 15 minutes from Marco Polo Airport, benefiting travelers with early flights or layovers, further enhanced by a free airport shuttle. Despite its proximity to major travel routes, the hotel's peaceful environment, ample parking spaces and nearby dining options make it a convenient and comfortable choice for both short and extended stays.

The breakfast at Crowne Plaza Venice East receives widespread appreciation for its variety, quality and comprehensive selection of both sweet and savory dishes, including hot meals and gluten-free options. While some minor improvements could be made regarding variety and quality in specific items, overall the breakfast experience is a highlight. Dinner is another strong point, boasting excellent quality and delicious food. The professional service and culinary skills of the chef are often praised, although some guests noted long wait times and a desire for more menu variety.

Guest rooms are described as spacious, clean and comfortable, ideal for families and business travelers alike. While the decor and furnishings could benefit from modernization, the rooms' size and cleanliness, along with comfortable bedding, contribute to a pleasant stay. Cleanliness is consistently praised across the hotel, although some areas, such as hallways, might need more attention.

The staff at Crowne Plaza Venice East stand out for their friendliness, professionalism and willingness to assist, providing a welcoming and accommodating atmosphere. Multilingual abilities add to the convenience for international guests and individual staff members often receive special commendations for outstanding service.

The wifi generally performs well, although some guests have reported inconsistencies, particularly in the rooms. The gym, while small, remains functional and accessible, serving basic fitness needs. Parking facilities are ample, secure and free, adding to the hotel's convenience for those traveling by car.

For families, the hotel offers large, accommodating rooms and a welcoming atmosphere conducive to quality family time. Comfortable beds further enhance the overall experience, contributing to restful and rejuvenating stays. Therefore, Crowne Plaza Venice East by IHG, emerges as a practical, comfortable and highly recommended option for travelers visiting Venice and the surrounding area.
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Hotel Taking Steps Towards Sustainability

This hotel is part of the IHG group, which utilizes the IHG Green Engage system. This system helps hotels measure and manage their environmental impact, focusing on energy, water, and waste reduction.

Business Hotel

This hotel offers business-focused amenities, including meeting rooms and business services, catering to corporate travelers. It provides comfortable accommodations and convenient access to transportation.

Accessible Hotel

Crowne Plaza Venice East by IHG offers accessible rooms designed with ample space for free movement without architectural barriers. Accessible rooms, including those with roll-in showers and safety handles, are available with either two single beds or one king-size bed.

Hotel with Gym

This hotel offers a fitness center. Guests can enjoy work out during their stay.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Dogs Stay Free

Romantic Hotel

Hotel with Parking

4-Star Hotel

Hotel where Dogs Stay Free

Room Types

Standard Room with Two Single and One King Bed Room with a satellite flat-screen TV, air conditioning and a minibar. The private bathroom includes a hairdryer and free toiletries.

Standard Room This double room features air conditioning, a minibar and satellite TV.

One-Bedroom Suite with Two Double Beds This suite consists of 2 rooms and 2 bathrooms. It features a minibar, satellite TV and air conditioning.

Standard Double Room with Sofa Bed The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The double room provides a wardrobe, a safe deposit box, an electric kettle, heating and a flat-screen TV with satellite channels. The unit has 2 beds.

Premium King Room The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The double room offers a wardrobe, a safe deposit box, an electric kettle, heating and a flat-screen TV with satellite channels. The unit has 1 bed.

Standard King Room The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The double room provides a wardrobe, a safe deposit box, an electric kettle, heating and a flat-screen TV with satellite channels. The unit has 1 bed.

Standard Double Room - Disability Access The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a bidet. The double room features a wardrobe, a safe deposit box, an electric kettle, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.

Standard Twin Room The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The double room offers a wardrobe, a safe deposit box, an electric kettle, heating, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

Premium Room with Two Twin and One King Bed The spacious family room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The family room offers a wardrobe, a safe deposit box, an electric kettle, heating, as well as a flat-screen TV with satellite channels. The unit has 3 beds.

Standard Queen Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a bidet. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe and a safe deposit box. The unit offers 1 bed.

Standard Twin Room - Disability Access The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a bidet. The unit has 2 beds.

About Crowne Plaza Venice East by IHG

License: 027031-ALB-00001, IT027031A1ZLARXOBP

Guest Reviews

8.4

Very Good

Location

The Crowne Plaza Venice East by IHG, boasts an excellent location that provides exceptional convenience for travelers. Its strategic position next to the Quarto d'Altino train station allows guests to reach the heart of Venice in just 20-30 minutes with trains running about every half hour. This proximity makes it an ideal starting point for those looking to explore Venice without the hassle of driving or parking in the city.

Additionally, the hotel is conveniently close to the highway and offers easy access for those traveling by car. It's also situated just 15 minutes from Marco Polo Airport, making it a great choice for travelers with early flights or layovers. The hotel's free shuttle service to and from the airport further adds to the convenience for guests.

Despite being outside the bustling city center, the surrounding area is quiet and peaceful, ensuring a restful stay. The hotel is relatively close to various dining options, including local restaurants that offer fish menus, adding to its appeal for food enthusiasts. Moreover, it provides ample parking spaces, making it an excellent stopover for road travelers.

Whether visiting for a quick trip before flying out or planning to explore Venice, the hotel’s proximity to the train station, airport and major roads makes it a practical and comfortable choice. The clean and spacious rooms, coupled with helpful staff and excellent service, round out a highly recommended location for both short and extended stays near Venice.

Breakfast

The breakfast experience at Crowne Plaza Venice East by IHG, generally receives positive remarks from guests. Most reviews highlight the breakfast as very good with an excellent and varied selection of both sweet and savory dishes. Guests appreciate the plentiful and well-stocked buffet, featuring a wide array of options, which is described as comprehensive and lavish. The breakfast is often noted to be of excellent quality with many choices that are sufficient to start the day pleasantly.

Some guests mention specific positives like the inclusion of hot dishes, the availability of gluten-free products and the fulfillment of special requests such as omelettes and cappuccinos. The attentive and friendly staff also contribute to a positive dining experience.

However, a few reviews suggest that there is room for improvement. Some guests note a lack of variety or quality in certain items, such as cold cuts and pastries and a desire for more fruit and yogurt options. Additionally, the breakfast included during the COVID-19 pandemic was described as minimal and served at the table, which affected the overall variety and experience.

Overall, while there are areas identified for enhancement, the breakfast at Crowne Plaza Venice East is widely regarded as a strong point of the hotel, offering a diverse and satisfying start to the day for many travelers.

Dinner

The dinner experience at Crowne Plaza Venice East by IHG, is highly praised for its excellent quality and delicious flavor. Guests frequently comment on the top-notch restaurant, lauding the chef’s culinary skills and the professional service provided by the staff. Many reviews highlight the amazing and delicious food with some singling out specific dishes such as pizzas, lasagnas and focaccias from the hotel bar. The inclusive three-course dinner is a standout feature, consistently described as excellent and satisfying.

Although the dinner is great, reviews indicate it is not without its flaws. Some guests have noted long waiting times and a dinner start time of 19:30, which might be inconvenient for some. A few diners found the menu lacking in variety or felt that the food did not fully align with the high standards of the hotel. Meal portions and food quality are generally very good, though some reviews mention occasional inconsistencies.

Despite minor drawbacks, the overall impression of dinner at the hotel is overwhelmingly positive with guests appreciating delicious, high-quality meals that exceed expectations. The professional and courteous restaurant staff, combined with the chef’s excellent cuisine, ensure a memorable dining experience.

Rooms

The guest reviews for Crowne Plaza Venice East by IHG, highlight the spaciousness and cleanliness of the rooms as standout features. Many guests appreciate the large, comfortable rooms, noting their suitability for families and the effective soundproofing. Rooms are frequently described as clean with daily cleaning routines ensuring a tidy environment. Comfortable beds and well-maintained amenities contribute to a pleasant stay.

However, several reviews mention that the room decor and furnishings are dated, indicating a need for renovation. While the general layout and size of the rooms receive positive remarks, the age of the furniture and occasional presence of odors detract from the overall experience. Despite these issues, the practical amenities and proximity to the train station add to the convenience of staying at this hotel.

Overall, Crowne Plaza Venice East offers large, clean and comfortable rooms that are ideal for both business and leisure travelers. Improvements in room updates and refurbishments could enhance the guest experience even further.

Beds

At Crowne Plaza Venice East by IHG, guests have consistently praised the exceptional comfort of the beds, highlighting their stays as restful and rejuvenating. The reviews frequently mention comfortable beds with phrases such as "very comfortable," "super comfortable," and even "extremely comfortable." Many guests appreciated the spaciousness of the beds, noting that they found large beds and queen-sized options particularly pleasant. Some described the bedding as comforting and cozy with a special commendation for the quality of the mattresses, notably Dorelan mattresses in some rooms.

Several reviews highlighted the hotel’s attention to detail in providing comfort through both soft and firm pillows. Families found the accommodations particularly suitable, indicating that children's beds were also comfortable. The beds were often noted to be big enough and clean, contributing to an overall positive room experience. Despite a few remarks about some older beds and one instance of an uncomfortable third guest's bed, the majority of feedback indicated a high standard of bedding quality.

Overall, the emphasis on spaciousness, comfort and clean, well-maintained beds stands out in the guest reviews, making Crowne Plaza Venice East a strong choice for travelers prioritizing a good night’s sleep.

Cleanliness

The Crowne Plaza Venice East by IHG, stands out for its exceptional cleanliness, which many guests have praised highly in their reviews. The rooms are frequently described as clean, tidy and even spotlessly clean with accommodations that often feel brand new. A significant portion of the feedback notes the hotel's top-notch cleanliness and well-maintained facilities.

However, while most reviews are positive about the state of the rooms, there are occasional mentions of less favorable aspects. Some guests have pointed out that certain areas, particularly the hallways, need more attention. There are incidents of less thorough cleaning, such as mildew on tiles, unemptied trash cans and dusty carpets. The common facilities generally maintain a clean and tidy appearance, but some areas are noted as requiring renovations to uphold high standards.

Despite minor issues, the overall feedback celebrates the cleanliness and comfort of the spacious rooms. The hotel's cleaning services, housekeeping efforts and well-maintained facilities contribute significantly to the positive experiences of many guests. Cleanliness is evidently a standout feature at the Crowne Plaza Venice East, making it a preferable choice for travelers seeking a neat and tidy stay.

Staff

Crowne Plaza Venice East by IHG, impresses guests with its exceptionally friendly and accommodating staff. From the moment of arrival, the swift and responsive service sets the tone for a pleasant stay. The reception team garners consistent praise for their helpfulness, courtesy and professionalism, even though they faced challenges during unexpected events like a hurricane. Multilingual abilities are another standout feature with staff members proficient in English and Spanish, easing communication for international guests.

Numerous reviews highlight the supportive nature of the staff, noting how they are always ready to solve problems and provide assistance, whether explaining train schedules or offering local information. The helpful and kind demeanor extends beyond the front desk with restaurant and cleaning staff also receiving commendations for their friendliness and attentiveness.

Politeness and professionalism are recurrent themes with guests appreciating the well-trained and efficient service provided by all team members. The phrase "amazing" frequently appears alongside descriptors like friendly, helpful and attentive, painting a picture of a team dedicated to creating a welcoming environment. The positive impact of individual staff members, like Jennifer at the tour desk and Manfredi's warm welcome, adds personal touches that contribute to an overall outstanding hospitality experience.

In summary, the staff at Crowne Plaza Venice East stands out for their friendliness, professionalism and willingness to go the extra mile to ensure a comfortable and enjoyable stay for guests.

Wi-Fi

The wifi at Crowne Plaza Venice East by IHG, is often praised for being good to excellent by many guests, highlighting its reliability. Many visitors found the internet connection worked well, providing a satisfactory online experience. However, some guests encountered issues, mentioning the WiFi was slow, unreliable or even non-existent at times during their stay. Problems like being unable to open certain websites and apps were also reported, along with instances where the internet did not work at all, particularly in the rooms. While the positive feedback suggests that the hotel's WiFi can meet general browsing needs effectively, there appear to be inconsistencies that may affect some guests' experiences.

Gym

The gym at Crowne Plaza Venice East by IHG, is described as small but convenient. Guests point out that it includes fitness and cardio machines, although some of the equipment appears to be old and the fitness center overall may not meet everyone's standards. Despite its size, the gym is functional and is open early from 6am, making it accessible for morning workouts. Although the fitness facilities may not be the hotel's highlight, they still provide basic workout options for guests.

Parking

Crowne Plaza Venice East by IHG, receives positive feedback regarding its parking facilities. Guests consistently highlight the convenience and abundance of parking options. Both overground and underground parking are available with many appreciating that parking is free and secure. The spacious parking spots, whether in the garage or outside, cater well to various car sizes, providing ample room for vehicles.

Security is a major plus, as numerous reviewers feel comfortable leaving their cars in the well-maintained and safe areas. The availability of free parking spaces right next to the hotel entrance adds to the convenience. Although a few guests note suggestions for enhanced security measures, such as installing gates, the general sentiment emphasizes the ample, secure and hassle-free parking experience. For travelers with rental cars, the ease and cost-effectiveness of parking at this location are significant benefits. Overall, the parking services at Crowne Plaza Venice East are praised for being user-friendly and satisfactory.

Family

Crowne Plaza Venice East by IHG, is an excellent choice for families, particularly those planning to visit Venice. The hotel is well-regarded for its spacious and accommodating family rooms, which are large enough to comfortably fit a family of four. These rooms are noted for being roomy and coming with appropriate bathing accessories, making them convenient for family stays. The hotel also provides a useful family manual, enhancing the family-friendly experience.

The family rooms include a very large bathroom and have enough area for each member of the family to feel comfortable. The layout of these rooms is thoughtfully designed with families in mind, ensuring that even larger families can enjoy a quiet stay.

Guests frequently mention that the hotel's atmosphere and family-oriented spaces contribute to quality family time. Additionally, the hotel’s great location further makes it a suitable choice for families looking to explore the Venetian attractions. Overall, it is an adequately family-friendly hotel that ensures a pleasant stay for both kids and adults alike.

4 Star

Nestled in a charming part of Venice, the Crowne Plaza Venice East by IHG, offers a mixed bag of experiences for its guests. Recognized as a four-star hotel, it does a commendable job in some areas, having earned praise for its cleanliness and quiet ambiance. Guests repeatedly highlight the convenience offered by the hotel, calling it sincerely convenient and superb, particularly noting the comfortable accommodations and dining experiences.

However, the hotel shows signs of its age with some guests describing the interior as older and in need of renovation. While it exceeds expectations for a four-star rating in some categories, there are remarks suggesting it doesn't fully match the usual Crowne Plaza standards with rooms and facilities that require an update. The overall service generally meets the four-star mark, but some guests feel it does not entirely live up to this designation.

Despite these points, the hotel's serene and quiet nature, coupled with its clean facilities, aligns well with the general expectation of a four-star hotel, creating a balanced experience for travelers seeking a blend of comfort and practicality.

Business

Crowne Plaza Venice East by IHG, emerges as a high-quality business structure tailored to the needs of business travelers. Ideal for business trips, the hotel offers a practical desk and seating areas in rooms, providing a comfortable workspace. Business meeting rooms are available, reinforcing its suitability for corporate necessities. Guests can also rely on well-treated business services and supplies tailored specifically for business users.

The staff receives high praise for their excellent service, particularly the front office, which guests found helpful. The hotel's convenient location is highlighted, being close to Venice, Treviso and the Noventa di Piave outlet, making it a strategic choice for those with quick commutes or overnight stays.

An on-site restaurant is repeatedly noted, adding to the convenience for guests with tight schedules. Rooms equipped with both bathtubs and showers meet diverse preferences, ensuring a comfortable stay. While some felt the offerings became repetitive over extended stays, the overall experience met expectations and the value provided is recognized.

Overall, Crowne Plaza Venice East stands out as a suitable and practical choice for business travelers, providing necessary amenities and excellent service for a productive and comfortable stay.

Accessible

Crowne Plaza Venice East, an IHG Hotel, receives praise for its accessibility features and convenient location. Guests appreciate the hotel's proximity to key transport links, such as the highway and a train station right below the hotel, which allows easy and fast access for people with disabilities. The establishment is characterized as clean, tidy and quiet, adding to its appeal.

The hotel offers accessible parking options, including free parking and guests highlight the free shuttle service to and from the airport. Accessible room features are well-regarded with bathrooms specifically noted for their accessibility. All amenities are considered wheelchair accessible, making it an ideal option for travelers with mobility issues.

Although some areas could be enhanced, such as better security for the parking lot and more visible ramps at check-in, overall, Crowne Plaza Venice East is a convenient and accessible choice for guests with disabilities.

Dog Friendly

Crowne Plaza Venice East by IHG, is a pet-friendly haven that welcomes dogs with open arms. The hotel is notable for its dog-friendly rooms that are readily prepared for canine guests. Reviews highlight the friendly and clean environment, ensuring a comfortable stay for both pets and their owners. Unlike many places that limit access for dogs, this hotel stands out by allowing dogs throughout the premises. In addition, guests can enjoy the convenience of free parking for their pets, making it an ideal choice for travelers accompanied by their furry friends.

No, Crowne Plaza Venice East by IHG doesn't have any pool.

No, a spa isn't available at Crowne Plaza Venice East by IHG.

Yes, Crowne Plaza Venice East by IHG welcomes dogs.

Yes, parking facilities are available at Crowne Plaza Venice East by IHG.

Yes, Crowne Plaza Venice East by IHG has a gym.

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