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Hotel Smeraldo

Qualiano , S.maria A Cubito 327 (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Smeraldo is highly praised for its convenient location, especially for travelers with cars exploring the Naples region. Its proximity to major highways makes it an ideal base for visiting attractions such as Naples, Pompeii, and Vesuvius. Ample parking and easy access to Capodichino airport enhance its appeal, despite its somewhat industrial setting on the city's outskirts. The hotel offers a shuttle service to mitigate its distance from central Naples, suiting guests seeking calm away from the urban bustle.

The hotel's accommodations combine modernity and comfort, with clean and stylishly renovated rooms featuring functional amenities like air conditioning, flat-screen TVs, and small fridges. While some rooms are small, they remain comfortable, quiet, and well-maintained. Guest praise extends to the outdoor pool and lovely bar, which enrich the overall experience, although access is somewhat limited.

Exceptional cleanliness is a notable feature at Hotel Smeraldo, consistently acknowledged by guests alongside the staff's friendly and attentive service. The professional yet personable staff, especially the reception team, adds warmth to stays. Luigi, a receptionist, receives special commendations, reflecting the high service standards maintained.

The hotel offers a complimentary breakfast that garners mixed perceptions. While some enjoy the rich, sweet selection, others seek more variety. Despite occasional limitations, the breakfast is appreciated by those favoring a typical Italian morning meal. Regarding amenities, free Wi-Fi receives appreciation for its overall reliability, though some areas need improved connectivity.

The hotel's pool, although incurring a nominal charge, is a delightful feature appreciated by guests seeking relaxation. Despite its small size and restricted hours, it offers a refreshing retreat. Moreover, Hotel Smeraldo's secure parking facilities are highly valued, contributing to overall convenience.

Families find the accommodation appealing, with well-maintained rooms and friendly service enhancing their stay. The hotel is perceived as offering good value, particularly for family vacations. Beds receive mixed reviews, but most guests find satisfaction in the comfortable and clean sleeping arrangements.

Hotel Smeraldo's three-star rating often exceeds guest expectations, with many suggesting it deserves an additional star due to excellent value, service, and amenities. The hotel provides reliable, budget-friendly accommodation with a welcoming ambiance, making it a highly recommended choice for travelers seeking comfort and convenience in the Naples area.
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Categories

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

3-Star Hotel

Hotel with Outdoor Pool

Room Types

Standard Double Room With free Wi-Fi, this air-conditioned room includes an LCD TV and a private bathroom with hairdryer. Please specify bed preference when booking.

Triple Room With free Wi-Fi, this air-conditioned room includes an LCD TV and a private bathroom with hairdryer.

Twin Room With free Wi-Fi, this air-conditioned room includes an LCD TV and a private bathroom with hairdryer.

Junior Suite This spacious junior suite with a modern and elegant design features a bath with hydromassage and chromotherapy functions. Also includes a minibar.

Double Room With free Wi-Fi, this smaller air-conditioned room includes an LCD TV and a private bathroom with hairdryer.

Quadruple Room The infinity pool is a top feature of this quadruple room. Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. Boasting a balcony, this quadruple room also features air conditioning, soundproof walls and a flat-screen TV with satellite channels. The unit has 3 beds.

Superior Double Room This air-conditioned room has satellite TV.

Deluxe Suite This spacious and elegantly furnished suite with a balcony features a seating area and an in-room hot tub.

Superior Suite This superior suite has a private bathroom with spa bath.

Royal Suite Offering a hot tub and a shower with Turkish bath function, both separated from the bedroom by a glass door. This royal suite with parquet floors features a round bed.

About Hotel Smeraldo

License: 15063062ALB0009, IT063062A1QXM8C7OV

Guest Reviews

8.2

Very Good

Location

Hotel Smeraldo boasts a strategically significant location for travelers navigating the Naples region. Guests frequently highlight its convenient proximity to major highways, making it an ideal spot for those exploring Naples, Pompeii, and Vesuvius or requiring accessibility to surrounding areas like Pozzuoli. The hotel is well-situated for visitors with cars, offering ample parking and ease of travel to the Capodichino airport, approximately 20 minutes away.

In terms of local amenities, the hotel is conveniently positioned in front of a large shopping center, providing dining, shopping, and entertainment options within a short drive. Despite being located on the outskirts of Naples, the hotel includes a shuttle service to mitigate its somewhat isolated position from central attractions.

While the area offers practicality for travelers, some guests note the necessity of having a vehicle for ease of mobility. The hotel sits in a predominantly industrial area, which may not appeal to everyone. However, for those focused on shopping and easy freeway access, the location proves highly advantageous. Overall, the strategic placement of Hotel Smeraldo is perfect for those prioritizing convenience, nearby amenities, and a calm environment away from the urban bustle.

Breakfast

Hotel Smeraldo offers a breakfast experience that receives mixed reviews. While some guests find the breakfast rich, abundant, and tasty, featuring freshly made croissants and quality Italian sweets, others suggest improvements, particularly regarding the variety and offerings. The breakfast primarily consists of sweet items such as croissants, yogurt, and cereals, often lacking savory options like cheese, cold cuts, or bread. Although generally described as basic, plentiful, and inclusive of hot and cold products, the breakfast service seems to fall short for those seeking a more diverse or hearty meal.

Complimentary breakfast is provided in a dedicated room, but guests have noted that space is limited and can become crowded. Despite the friendly and accommodating staff adding a positive touch to the overall experience, the coffee service has faced criticism from some visitors due to issues with quality. For those enjoying a standard Italian breakfast experience, Hotel Smeraldo may satisfy expectations, yet others may find the offerings too limited or repetitive.

Rooms

Hotel Smeraldo effortlessly combines modernity and comfort in its impeccably clean and inviting rooms, consistently receiving praise from its guests. The accommodations, many of which have been recently renovated, boast stylish decor with functional furnishings, making them both aesthetically pleasing and highly practical. The rooms often come equipped with air conditioning, flat-screen TVs, and small fridges, adding to their convenience. While some rooms are noted to be on the smaller side, especially for families, they are nonetheless well-equipped and soundproofed, ensuring a restful stay.

Guests highlight the impressive cleanliness maintained throughout the hotel, with rooms being tidied daily and bathrooms featuring spacious showers. For those seeking added luxury, suites with hot tubs provide an extra layer of indulgence. Despite a few rooms having limited views, many offer charming balconies or terraces, enhancing the guest experience.

The hotel's structure itself is commended for its modern furnishings and cozy ambiance, offering a restful retreat enhanced by comfortable beds and efficient air conditioning. A lovely addition to the stay is the outdoor pool, perfect for relaxation during warm afternoons, accompanied by a well-stocked bar. Overall, Hotel Smeraldo provides a charming blend of comfort, cleanliness, and contemporary style, making it a highly recommended choice for travelers.

Beds

Hotel Smeraldo receives a mix of opinions regarding its beds, but there are several positive remarks to highlight. Many guests appreciate the comfortable and clean accommodations, with several mentioning that the rooms are spacious and well-maintained. New and comfortable mattresses are noted by some, contributing to a pleasant stay experience. The hotel also offers amenities that add to the comfort, such as jacuzzis and elegant room furnishings. Despite the positive feedback, a few guests feel that certain mattresses need updating, indicating room for improvement. Overall, the bed quality at Hotel Smeraldo is generally well-received, aligning with the hotel's reputation for comfort.

Cleanliness

Hotel Smeraldo stands out for its exceptional cleanliness and welcoming environment, receiving high praise from guests for offering a pristine and comfortable stay. The rooms are consistently described as very clean, with modern furnishings and spacious layouts contributing to an inviting ambiance. Guests frequently highlight the extreme friendliness and courtesy of the staff, which complements the immaculate surroundings. The hotel structure is notably well-maintained, with impeccable cleanliness evident in both rooms and common areas.

Despite some feedback mentioning a limited breakfast selection, the overall guest experience is characterized by spotless accommodations and attentive service, creating a highly recommended choice for travelers. Additional amenities such as parking and a swimming pool add to the convenience and satisfaction of the guests. The cleanliness at Hotel Smeraldo is clearly prioritized, ensuring an enjoyable stay whether for a brief overnight stop or a more extended visit.

Staff

Hotel Smeraldo's staff consistently garners praise for their exceptional hospitality and friendliness. Reviews highlight their courteous demeanor and attentiveness, with many guests noting the extreme friendliness and availability of the staff. The reception team is often singled out for their kindness and helpfulness, ensuring a smooth and welcoming arrival for visitors. Luigi, one of the receptionists, receives personal commendations for his accommodating nature, reflecting the high standard of service offered throughout the hotel.

Guests appreciate the professional yet friendly approach of the staff, who remain courteous and helpful regardless of the situation. Whether interacting with the manager or the front desk team, patrons consistently mention the staff's willingness to assist and their ability to cater to guest needs attentively. The 24-hour desk is particularly beneficial for travelers, offering convenience and peace of mind.

Despite a minor issue with bathroom amenities, the hotel's excellent service and cleanliness remain a positive focal point. The staff's dedication to leaving no wishes unfulfilled is widely recognized, enhancing the overall guest experience. With their generous and polite nature, the team at Hotel Smeraldo creates a welcoming atmosphere that leaves a lasting impression. As a result, the hotel is highly recommended for travelers seeking exceptional staff service.

Wi-Fi

Hotel Smeraldo offers complimentary Wi-Fi throughout the property, which many guests found to work excellently. The wireless connection, when functioning, provides a strong and reliable signal even in the rooms, enhancing the convenience for guests. The availability of free Wi-Fi is appreciated, as it adds value to the stay without any additional cost. However, there are some inconsistencies in experience, with reports of unstable connectivity and a lack of coverage in certain rooms. An improvement in the Wi-Fi infrastructure could ensure a more uniformly satisfying experience, aligning with the positive feedback from guests who enjoyed great internet service during their stay.

Pool

Hotel Smeraldo offers a charming pool area that has left a positive impression on many guests. Described as beautiful, well-maintained, and inviting, the pool provides a pleasant space to relax and cool off, particularly welcome on hot days. The staff around the pool are noted for their politeness, enhancing the overall experience. Guests can enjoy sun loungers and enough space to unwind in this clean and welcoming environment. While the pool incurs an extra charge of €15 per person, guests still find it a worthwhile feature, especially given the hotel's excellent location for exploring popular sites like Naples, Pompeii, and Vesuvius. Though small, the pool is considered a perfect city center retreat, adding an extra touch of luxury to a stay. However, guests should be aware that the pool has limited access and closes early at 6 PM, and it might not be available in cooler months as it is outdoors. Despite these limitations, many find the pool a delightful addition to their hotel experience.

Parking

Hotel Smeraldo receives high praise for its parking amenities, making it an attractive choice for travelers prioritizing convenience and security. Guests consistently mention the ample and free parking options available, which are well-suited to the hotel's size. This facility is also well-guarded, with features such as fenced areas and camera monitoring, ensuring peace of mind for vehicle security. The hotel's location, just a short drive from downtown Naples, combined with its secure internal and private parking, adds to the overall convenience for guests. Although some note the parking space may be a bit tight, the positive feedback on safety and availability outweighs this minor drawback. Overall, Hotel Smeraldo offers a reliable and comfortable parking experience, further complemented by friendly service and clean accommodations.

Family

Hotel Smeraldo appears to be a well-regarded choice for families seeking a comfortable stay near Naples. Guests frequently highlight the cleanliness of the hotel, noting that the rooms are well-maintained and the staff is friendly. The accommodation seems particularly suitable for family vacations, offering good value for money, which is appreciated by families planning to explore the region over several days. Rooms designed for families provide comfort with amenities like a free minibar and even hot tubs in some, adding to the convenience and relaxation that guests mention. While some reviews suggest it may not suit every family with children, the overall sentiment leans toward a positive environment for family getaways.

3 Star

Hotel Smeraldo consistently impresses guests with its exceptional value and reliable service, earning well-deserved praise for its three-star rating. Visitors appreciate the hotel's simple yet modern furnishings, which contribute to a comfortable and pleasant ambiance. Cleanliness, kindness, and service are frequently highlighted as standout features, ensuring that stays are both enjoyable and hassle-free. Many remark that while the hotel is officially rated as a three-star establishment, it could easily merit an additional star due to its superior offerings.

The affordability of Hotel Smeraldo particularly appeals to travelers seeking excellent value for their money, and numerous guests lauded the reasonable price-performance ratio. The hotel effectively provides everything necessary for a satisfying stay without skimping on quality. For those who have visited multiple times, returning to Smeraldo feels like coming back to a trusted environment, underscoring the consistency of its service and facilities. Overall, Hotel Smeraldo is an excellent choice for those seeking a reliable, budget-friendly hotel with high standards of hospitality.

Yes, Hotel Smeraldo has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Smeraldo.

No, Hotel Smeraldo doesn't allow dogs.

Yes, parking facilities are available at Hotel Smeraldo.

No, Hotel Smeraldo doesn't have a gym.

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