Qala36.03502400,
14.31089400,
9, 28th April 1688 Street Qala(Show on Map)
8.6
Very Good
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Summary of reviewsXemx is a highly recommended accommodation choice located in the charming town of Qala on the island of Gozo. This hotel wins guests over with its prime, central location, offering easy access to the village square, nearby quality restaurants, cafes, bars, local shops and handy public transportation options. The historic Maltese building, beautifully restored, adds a unique and characteristic charm, making it an ideal base for those who appreciate convenience and the opportunity to immerse themselves in local culture.
Though breakfast isn't included and must be arranged at nearby restaurants, the dining options like the D-bar restaurant receive positive reviews for their quality and pleasant atmosphere. The hotel promptly addresses any unforeseen issues, such as pandemic-related restrictions, by refunding payments, ensuring guest satisfaction.
The rooms at Xemx stand out for their spaciousness, cleanliness and charming décor. Featuring large windows that allow ample natural light, they are well-appointed with amenities including air conditioning, kettles and more. The stylish touches and high ceilings enhance the ambiance, making for a cozy and comfortable stay. Though a few rooms faced ventilation issues or were more modest in size, the overall feedback remains highly positive.
Cleanliness is a notable strength of Xemx with guests frequently praising the spacious and well-maintained rooms. The historic atmosphere, paired with essential facilities like tea, coffee and free bottled water, contributes to a homely and pleasant experience. Although minor issues like occasional missed cleaning spots, mold odors or ants were mentioned, they did not overshadow the general satisfaction with the hotel's cleanliness.
Guests consistently commend the staff, especially the owner George, for their helpful and friendly service. The team is praised for being proactive, smooth in communication and ready to assist, ensuring a comfortable and accommodating stay. Despite a few isolated incidents of unavailability or perceived rudeness, the staff's hospitality remains a significant part of the positive guest experiences.
Wi-Fi at Xemx receives mostly favorable feedback for its reliability and speed, albeit with occasional connectivity issues. The hotel's quick response to rectify such problems generally reassures guests.
The beds are a highlight, frequently described as large and extremely comfortable. The satisfaction with the beds contributes significantly to the overall positive experience, despite some references to an isolated lack of universal comfort.
Xemx Hotel is a good fit for short stays or relaxing getaways, though its potential is somewhat marred by nearby construction noise and the nighttime disturbance from local pubs. With some updates, the hotel could better cater to those seeking uninterrupted, peaceful nights. However, the overall value for money, comfort and prime location make it a commendable choice for travelers to Gozo. Show more
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Categories
Cheap Bed & Breakfast
Small Bed & Breakfast
4-Star Bed & Breakfast
Room Types
Deluxe Family RoomFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room is air-conditioned and has a flat-screen TV with cable channels, a private entrance, a minibar and a tea and coffee maker. The unit has 2 beds.
Comfort Quadruple RoomProviding free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room is air-conditioned and features a seating area with a flat-screen TV, a private entrance, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
Double or Twin Room with Extra BedThe spacious twin/double room features a private bathroom, air conditioning, a private entrance, as well as a seating area with a flat-screen TV. The twin/double room provides soundproof walls, a minibar, a tea and coffee maker, a wardrobe, as well as a TV. The unit offers 3 beds.
About Xemx
License: HF/G/0147
Guest Reviews
8.6
Very Good
Location
Xemx enjoys a prime location, highly appreciated by its guests for its proximity to various key points. Situated in the center of Qala, a charming and cozy town, the hotel offers easy access to the main village square, where numerous quality restaurants, cafes and bars are just around the corner. The property itself is housed in a nicely restored, typically Maltese building, providing a characteristic and historic atmosphere that adds to its unique charm.
Visitors mention the convenience of having a bus stop right outside the property, facilitating effortless exploration of the island, including the scenic Hondoq Bay and the coves of Gozo. The vicinity of small supermarkets, local shops and a public parking lot ensures that all necessities are within easy reach.
This quiet neighborhood is perfect for travelers seeking a peaceful retreat, away from the main tourist hotspots, yet well-connected for those who wish to explore further. The establishment’s central location next to the Saint Joseph church square means everything in Qala is just a short walk away, adding to the comfort and ease of staying here.
The building's historical and clean structure, combined with its superb location, makes Xemx an ideal base for hikers and general travelers alike who appreciate convenience and the opportunity to immerse themselves in local culture. With positive feedback highlighting cleanliness, comfort and the welcoming nature of the host, Xemx stands out as a highly recommended accommodation choice for visitors to Gozo.
Breakfast
Guests at Xemx frequently mention that breakfast is not included in the room rates and must be arranged separately, often at nearby cafes or restaurants. While this arrangement is convenient for some, others have noted the absence of an on-site breakfast option as a downside. Despite this, the nearby D-bar restaurant where breakfast is available has received positive remarks for its pleasant atmosphere and quality meals. Although a few guests didn't opt for the breakfast, they expressed high satisfaction with the dinner service, implying that the breakfast might also be of a high standard. In instances where breakfast was paid for but not provided due to unforeseen circumstances like the pandemic, the hotel promptly refunded the money, which reassured guests and left a positive impression. Overall, the establishment is praised for its style and care and despite the mixed feelings about breakfast, guests recommend Xemx for its quality dining options and attentive service.
Rooms
The guest rooms of Xemx hotel have garnered positive feedback for their spaciousness and charm. Many guests appreciated the large, well-equipped rooms with ample dimensions, featuring big windows that offer plenty of natural light. The rooms are described as clean, comfortable and beautifully decorated, often with unique, stylish touches that enhance the overall aesthetic experience.
Located in a characteristic spot or village, guests found the rooms to be cozy and thoughtfully appointed with amenities like air conditioning, kettles, hairdryers and irons. The high walls in some rooms, reminiscent of a castle, add a touch of grandeur, while high vaulted ceilings in certain rooms contribute to an exceptional ambiance.
Comfortable beds frequently ensured a good night's sleep for many visitors. Some reviews did mention smaller rooms with ventilation issues or rooms that were more modest in size, but the overall sentiment remains highly positive.
The hotel's prime location in the center of Gozo town makes it convenient and the cleanliness and attentive, helpful staff further enhance the appeal. Overall, Xemx offers a delightful blend of comfort, space and charm, making it an attractive option for travelers seeking a pleasant stay.
Beds
Xemx hotel’s accommodations receive substantial praise for their comfort, particularly the beds. Reviews consistently highlight the beds as very comfortable with many descriptions pointing to their largeness and comfort. Words like super comfortable and extremely comfortable are frequently used, suggesting high satisfaction. Guests mention that the rooms themselves are also spacious, clean and cozy with a welcoming atmosphere. Despite some mentions of bedding not being universally comfortable, the majority of guests found the sleeping arrangements to be both restful and inviting, contributing to an overall pleasant stay.
Cleanliness
Xemx hotel's reviews largely highlight its impressive cleanliness and convenient location. Guests frequently note that the rooms are very spacious and clean, paired with comfortable beds that add to a pleasant stay. The charming atmosphere, including stylish stone walls and matching furniture, enhances the overall experience.
The hotel's central island location is another strong point, making it easy to explore the surroundings. Despite a few setbacks, such as occasional missed cleaning spots, mold odors and ants, the majority of guests feel that the cleanliness and amenities of Xemx meet and sometimes exceed their expectations. The property is described as clean and well-maintained with lovely, cool rooms situated in historical buildings with high ceilings and traditional character.
The hotel provides essential facilities like coffee, tea and free bottled water, catering well to short stays. Guests also appreciate the quiet surroundings and the accommodating nature of the owners. Value for money is a recurring theme, further solidifying Xemx as a commendable choice for travelers seeking a neat and homely stay at a reasonable price.
Staff
At Xemx, the dedication and friendliness of the staff are frequently highlighted by guests. The owner, George, receives special praise for his helpful and approachable demeanor, even going so far as to be available on holidays like Christmas. Guests appreciate the proactive and courteous nature of the entire team, noting their readiness to assist and ensure a comfortable stay. Communication is often smooth and timely with staff promptly addressing requests and questions.
However, there are a few mentions of staff being unavailable at times and isolated incidents where communication was lacking or a staff member was perceived as rude. Despite these occasional lapses, the overwhelming consensus underscores an exceptional level of hospitality, making George and his team a notable part of many positive guest experiences at Xemx.
Wi-Fi
Guest reviews for 'Xemx' reveal a mix of experiences regarding the hotel's Wi-Fi. Many guests have found the connection to be good and reliable, noting its importance during their stay. Positive mentions highlight the internet working well and being fast, which is crucial for modern travelers. However, there are also several reports of intermittent Wi-Fi issues with connectivity problems occurring occasionally. Despite these challenges, the hotel's owner has been noted for their quick response to rectify such issues. Overall, while the Wi-Fi at 'Xemx' generally serves its purpose effectively, there might be occasional lapses in connectivity.
3 Star
The Xemx Hotel is noted as an ideal spot for those seeking a short stay or a relaxing getaway in Gozo. Guests appreciated its potential, mentioning it as a very good place for relaxation despite the surrounding inconveniences. However, the hotel is currently facing challenges due to unavoidable street construction works, which have cluttered the area and caused some disruption. Additionally, its proximity to pubs might make it challenging for guests to sleep at night due to loud music that continues until the early hours. While the establishment itself seems promising, it could benefit from some updates to fully realize its potential. Overall, it serves well for a brief visit but might not cater perfectly to those seeking a peaceful night's sleep.