Casino HotelSummary of reviews related to the 'Casino' categoryFor those seeking excitement during their stay at Enjoy Chiloé, the casino is a key feature of the hotel, conveniently attached for easy access. Guests have mixed experiences with the casino. Many appreciated its good facilities and found it a nice place to enjoy, some even highlighting it as the aspect they liked the most. The casino steps away from the hotel offers entertaining shows and a decent environment to socialize.
However, there are areas that could use improvement. Numerous reviews point out that access to the casino is not included with the hotel stay, leading to dissatisfaction among guests who felt that entry should be complimentary. The casino was also criticized for being small and poorly heated and some visitors did not find it enjoyable. Complaints also extend to the services with mentions of poor air conditioning, outdated machines, lackluster bar service and a limited menu at the casino's restaurant.
Despite these concerns, the hotel and casino staff are noted for their efforts to be helpful, aiming to enhance guest experiences. Visitors who prioritize having a casino at their hotel might find these facilities sufficient, but those expecting a grander experience might be left wanting more.
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