Las Cumbres Hotel
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Summary of reviewsLas Cumbres Hotel is a cherished retreat offering an outstanding experience characterized by its exceptional location, service and amenities. Positioned atop a mountain, the hotel is surrounded by breathtaking nature, providing unparalleled, panoramic views of the hills, lagoon, sea and Punta del Este. The serene and remote setting is perfect for relaxation with many guests praising the spectacular sunsets and sunrises that contribute to the hotel's dreamlike environment.
Guests are particularly impressed by the spacious and comfortable rooms, often featuring balconies, outdoor jacuzzis and wood stoves. The elegant decor seamlessly integrates with the natural surroundings, enhancing the tranquil and picturesque atmosphere. Cleanliness in the rooms is generally highly rated, although the hotel's external maintenance could benefit from improvements.
The culinary experiences at Las Cumbres Hotel are another highlight with the breakfast buffet receiving commendations for its variety, fresh fruits, natural orange juice and homemade options served amidst stunning views. Although there are occasional criticisms about the breakfast service, the overall consensus is positive. Dinner also receives high praise for its delicious and quality offerings, albeit at a premium price, often cited as being worth the extravagance due to the excellent service and remarkable views.
The staff at Las Cumbres Hotel are universally recognized for their friendliness, attentiveness and competence. The high level of service from the hotel personnel, especially in the restaurant and room service, leaves a lasting positive impression on guests. This exceptional service significantly contributes to the warm, welcoming and tranquil ambiance that the hotel is known for.
While the hotel's Wi-Fi service needs significant improvement due to frequent connectivity issues, the majority of guests still enjoy their stay. The hotel is also noted for its family-friendly environment, ideal for a relaxing getaway with loved ones, albeit with some caution required in areas lacking proper safety measures.
Overall, Las Cumbres Hotel stands out for its beautiful and peaceful setting, spacious and comfortable accommodations, exceptional dining and dedicated staff, making it a beloved choice for a memorable and restful retreat.
Categories
Guests are particularly impressed by the spacious and comfortable rooms, often featuring balconies, outdoor jacuzzis and wood stoves. The elegant decor seamlessly integrates with the natural surroundings, enhancing the tranquil and picturesque atmosphere. Cleanliness in the rooms is generally highly rated, although the hotel's external maintenance could benefit from improvements.
The culinary experiences at Las Cumbres Hotel are another highlight with the breakfast buffet receiving commendations for its variety, fresh fruits, natural orange juice and homemade options served amidst stunning views. Although there are occasional criticisms about the breakfast service, the overall consensus is positive. Dinner also receives high praise for its delicious and quality offerings, albeit at a premium price, often cited as being worth the extravagance due to the excellent service and remarkable views.
The staff at Las Cumbres Hotel are universally recognized for their friendliness, attentiveness and competence. The high level of service from the hotel personnel, especially in the restaurant and room service, leaves a lasting positive impression on guests. This exceptional service significantly contributes to the warm, welcoming and tranquil ambiance that the hotel is known for.
While the hotel's Wi-Fi service needs significant improvement due to frequent connectivity issues, the majority of guests still enjoy their stay. The hotel is also noted for its family-friendly environment, ideal for a relaxing getaway with loved ones, albeit with some caution required in areas lacking proper safety measures.
Overall, Las Cumbres Hotel stands out for its beautiful and peaceful setting, spacious and comfortable accommodations, exceptional dining and dedicated staff, making it a beloved choice for a memorable and restful retreat.
Boutique-style Hotel
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
5-Star Hotel
Guest Reviews
Las Cumbres Hotel boasts an unbeatable location, surrounded by breathtaking nature and 360-degree vistas. Guests are treated to unparalleled, stunning views of the hills, lagoon, sea and Punta del Este. The hotel is set in an idyllic, paradise-like environment, offering a very peaceful and remote setting, which is perfect for relaxation.
The landscapes are described as incredible and spectacular with many highlighting the exceptional views of the Atlantic Ocean, Laguna del Sauce and the charming town of Punta del Este. The hotel's location atop a mountain ensures these unmatched views are ever-present and the serene atmosphere contributes significantly to the restful experience.
Visitors appreciate the spacious rooms, often with balconies that enhance enjoyment of these phenomenal views. The combination of beautiful nature, extensive art displays and excellent service provides a harmonious and aesthetically pleasing environment. Sunsets and sunrises viewed from the hotel are described as paradisiacal, further solidifying its dreamlike setting.
This prime location is noted as one of the prettiest spots in the East with the loveliness of the landscape and environment being among the most praised aspects. Overall, guests find Las Cumbres Hotel to be a beautiful retreat, offering tranquility, comfort and an exceptional visual experience.
Visitors to Las Cumbres Hotel commend the breakfast for its delicious and extraordinary offerings. Many guests highlight it as an excellent, impeccable and varied buffet that delightfully combines fresh fruits, natural orange juice and homemade options. The combination of spectacular views and the warmth of the place further enhances the breakfast experience. The overall quality and taste are appreciated with some guests describing it as top-notch, abundant and exceptional.
However, opinions vary, as some find the breakfast service and food lacking. Criticisms point to a breakfast that is occasionally sparse, unoriginal or basic with some guests noting maintenance issues and insufficient variety. Despite these concerns, the general consensus remains positive with many guests praising the variety, presentation and setting of the breakfast at Las Cumbres Hotel.
Dinner at Las Cumbres Hotel receives high praise from guests, characterized by descriptions such as delicious, tasty and spectacular. The cuisine consistently impresses with many highlighting the high quality and excellent service. Although some mention the food is expensive, they affirm it's worth the price. Notably, the restaurant is frequently mentioned as a standout feature of the hotel, offering not just good food but also remarkable views. The menu is noted for its manageable size while maintaining an elevated quality. Guests also appreciate the friendly staff, contributing to an overall positive dining experience whether it’s for lunch or dinner.
Las Cumbres Hotel boasts rooms that consistently receive high praise for their spaciousness, comfort and cleanliness. Guests frequently highlight the large and well-equipped accommodations, often noting the excellent views that some rooms offer. Many rooms feature additional amenities such as outdoor jacuzzis, balconies and wood stoves, further enhancing the overall experience. The decor is nicely done, often merging elegance with the natural surroundings, making it a perfect retreat. The comfort of the beds is a recurring point of commendation, ensuring a restful stay.
Additionally, the rooms' generous size pairs well with the beautiful landscape, offering a serene and picturesque environment that complements the hotel's facilities. The combination of spaciousness and aesthetic appeal makes the accommodations at Las Cumbres Hotel particularly impressive, contributing significantly to a pleasant and memorable stay.
Las Cumbres Hotel receives consistent praise for its very comfortable beds. Guests often highlight the comfort and spacious nature of the beds, describing them as super comfortable. Numerous reviews appreciate the extra-large size of the beds, even though one guest noted that a bed was smaller than expected. Despite some comments indicating maintenance issues and instances of uncomfortably small double beds, the overall sentiment reflects a positive experience with the bed comfort at Las Cumbres Hotel.
Las Cumbres Hotel offers a mixed experience when it comes to cleanliness and maintenance. The rooms are consistently described as very comfortable and clean with some guests highlighting the excellent cleanliness and super clean conditions. However, while the interior spaces mostly meet cleanliness expectations, several reviews point out significant issues with the maintenance of the facilities. The external structure and certain interior areas exhibit neglect, leading to spider webs, dust and insect droppings in some instances. Despite the hotel's potential and its reputation as an art hotel, the furniture and facilities are outdated and show signs of wear. Additionally, there have been occasional issues with room amenities, such as non-functional candles and interruptions in cable service. Overall, while the cleanliness of individual rooms tends to receive praise, the general upkeep of the hotel's facilities and its furnishings could use considerable improvement.
At Las Cumbres Hotel, one can expect an exceptional level of service from the staff, who are consistently described as super friendly, attentive and competent. Guests repeatedly highlight their positive interactions with the staff, noting their warmth and impeccable attention to detail. The service personnel, especially in the restaurant and room service, receive particular praise for their attentiveness and friendliness. Visitors appreciate the ambiance and tranquility enhanced by the staff's unwavering dedication to guests' comfort and needs.
The hotel staff are recognized for being always available and willing to help, contributing to an overall pleasant and welcoming experience. Even the reception and restaurant staff stand out for their exceptional service and kind demeanor. Though one review noted issues with handling complaints and an isolated mention of room cleanliness challenges, the overwhelming sentiment is of a warm, attentive and friendly environment that leaves a lasting positive impression on its guests.
Las Cumbres Hotel has several areas that could use a touch-up, but overall, guests generally enjoyed their stay. However, the Wi-Fi situation at the hotel leaves much to be desired. Many visitors have reported slow and unstable internet connections in their rooms with some even struggling to connect at all unless assisted by the staff. The lack of Wi-Fi reliability seems to be a recurring issue, as guests noted the absence of a provided Wi-Fi password and the need to share personal data with third parties to gain access. Clearly, the Wi-Fi service at Las Cumbres Hotel needs significant improvement to meet guest expectations.
Las Cumbres Hotel is praised for its charming family atmosphere and dedicated management by its on-site owners, making it a favored spot for families looking for a warm and welcoming environment. Many reviewers highlight the hotel's suitability for a family getaway with mentions of pleasant weekends spent together.
Located on a picturesque hill, the hotel offers scenic views, though some caution is advised as certain areas may lack proper handrails and fall protection, making vigilance necessary when staying with young children. Despite this, guests consistently note the hotel as a wonderful place to relax and unwind with loved ones. The overall consensus suggests that Las Cumbres Hotel provides a delightful family-friendly retreat, perfect for quality time with family or friends.
Location Show Map
Location
The landscapes are described as incredible and spectacular with many highlighting the exceptional views of the Atlantic Ocean, Laguna del Sauce and the charming town of Punta del Este. The hotel's location atop a mountain ensures these unmatched views are ever-present and the serene atmosphere contributes significantly to the restful experience.
Visitors appreciate the spacious rooms, often with balconies that enhance enjoyment of these phenomenal views. The combination of beautiful nature, extensive art displays and excellent service provides a harmonious and aesthetically pleasing environment. Sunsets and sunrises viewed from the hotel are described as paradisiacal, further solidifying its dreamlike setting.
This prime location is noted as one of the prettiest spots in the East with the loveliness of the landscape and environment being among the most praised aspects. Overall, guests find Las Cumbres Hotel to be a beautiful retreat, offering tranquility, comfort and an exceptional visual experience.
Breakfast
However, opinions vary, as some find the breakfast service and food lacking. Criticisms point to a breakfast that is occasionally sparse, unoriginal or basic with some guests noting maintenance issues and insufficient variety. Despite these concerns, the general consensus remains positive with many guests praising the variety, presentation and setting of the breakfast at Las Cumbres Hotel.
Dinner
Rooms
Additionally, the rooms' generous size pairs well with the beautiful landscape, offering a serene and picturesque environment that complements the hotel's facilities. The combination of spaciousness and aesthetic appeal makes the accommodations at Las Cumbres Hotel particularly impressive, contributing significantly to a pleasant and memorable stay.
Beds
Cleanliness
Staff
The hotel staff are recognized for being always available and willing to help, contributing to an overall pleasant and welcoming experience. Even the reception and restaurant staff stand out for their exceptional service and kind demeanor. Though one review noted issues with handling complaints and an isolated mention of room cleanliness challenges, the overwhelming sentiment is of a warm, attentive and friendly environment that leaves a lasting positive impression on its guests.
Wi-Fi
Family
Located on a picturesque hill, the hotel offers scenic views, though some caution is advised as certain areas may lack proper handrails and fall protection, making vigilance necessary when staying with young children. Despite this, guests consistently note the hotel as a wonderful place to relax and unwind with loved ones. The overall consensus suggests that Las Cumbres Hotel provides a delightful family-friendly retreat, perfect for quality time with family or friends.
No, Las Cumbres Hotel doesn't have any pool.
No, a spa isn't available at Las Cumbres Hotel.
No, Las Cumbres Hotel doesn't allow dogs.
Yes, parking facilities are available at Las Cumbres Hotel.
No, Las Cumbres Hotel doesn't have a gym.
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