DoubleTree Suites by Hilton Naples is highly praised by guests for its strategic location, offering a serene environment while being conveniently positioned near dining establishments and shops. The proximity to the beach and easy access to Naples and the Everglades make it an ideal choice for travelers seeking both exploration and relaxation. The hotel is appreciated for its beautifully designed pool area, which provides a tranquil retreat.
The breakfast experience at the hotel receives mixed feedback, with many guests appreciating the quality and deliciousness of the offerings. The à la carte menu, providing a restaurant-style setting, is particularly enjoyed by guests, adding value to the breakfast experience. However, some guests mention the cost and suggest room for improvement. Despite this, the breakfast is generally regarded as satisfying.
Rooms at DoubleTree Suites by Hilton Naples are consistently lauded for their spaciousness and comfort. Families find the cozy suites perfect for unwinding, highlighted by their exceptional cleanliness and modern decor. Guests enjoy well-equipped facilities, such as two TVs and comfortable king-size beds, which enhance their stay. The quiet atmosphere of the rooms ensures an undisturbed sleep despite the hotel's bustling locale.
The hotel's dedication to cleanliness stands out, with guests consistently remarking on the spotless condition of the facilities, including the pool area. The professional and attentive staff contribute to a welcoming environment, ensuring a pleasant stay for all guests. The bar and restaurant offerings add to the overall satisfaction, providing a delightful culinary experience.
The staff receives high praise for their exceptional service and friendly demeanor. Karston, in particular, is frequently highlighted for her outstanding hospitality. The staff across all departments are noted for their professionalism and efforts to personalize guests' experiences, such as thoughtful gestures like birthday cakes. The commitment to maintaining cleanliness and tranquility further enhances the hotel's appeal.
The pool facilities are admired for their warmth and size, with guests highlighting the well-maintained condition and abundance of towels and chairs. The presence of a jacuzzi and heated pools adds comfort and allure to the swimming experience, making the pool area a serene spot to unwind.
Overall, DoubleTree Suites by Hilton Naples excels in providing a comfortable, clean, and welcoming environment, enhanced by exceptional staff service, making it a highly recommended choice for travelers seeking a tranquil yet convenient stay.