Hotel Casa del Sol in Puerto de la Cruz, Tenerife, offers a tranquil retreat with stunning panoramic views of the mountains and sea. The serene location, situated on a hill, provides a peaceful and residential atmosphere away from the bustling city center, making it an ideal base for exploring northern Tenerife and nearby parks. Despite the challenging uphill walks, the proximity to central Puerto de la Cruz and convenient access to public transportation are appreciated by many guests. The serene ambiance and beautiful views compensate for the lack of nearby amenities and parking difficulties, making it a favored choice for those seeking a quiet escape.
The breakfast at Hotel Casa del Sol delivers good value for money, featuring a hearty and varied buffet that caters to different tastes. Guests often praise the friendly and attentive breakfast staff, adding a positive touch to the morning experience. However, improvements could be made regarding the freshness and variety of food, as well as the upkeep of the breakfast room. Nonetheless, for an affordable price, the breakfast satisfies many guests with its wholesome offerings.
Dining experiences at the hotel draw mixed reactions. On the positive side, the convenience of room-delivered meals and the ability to dine on the terrace are well-liked with many guests enjoying the tasty and quality food provided. However, the limited hot options, inconsistent coffee quality and frequent closures of the restaurant and bar can be inconvenient for those expecting a full dining experience within the hotel.
The rooms at Hotel Casa del Sol are spacious, clean and practical, often featuring beautiful balconies with impressive views of the sea and mountains. Guests appreciate the comfort, affordability and amenities such as kitchenettes. However, dated interiors, worn-out decor and occasional maintenance issues detract from the overall experience. Noise disturbances and cleanliness inconsistencies are also noted concerns.
The hotel shines when it comes to staff interactions with the majority of guests praising the friendliness, attentiveness and professionalism of the team. Specific staff members are frequently mentioned for their exceptional service, contributing significantly to a welcoming and comfortable stay. Occasional reports of unhelpfulness are rare and do not overshadow the generally warm and positive staff interactions.
WiFi quality at Hotel Casa del Sol varies with some guests reporting excellent and reliable internet service, suitable for work and professional needs. However, inconsistent connectivity, slow speeds and frequent outages are common issues that need addressing to ensure all visitors have a dependable internet experience.
The rooftop pool emerges as a standout feature, lauded for its fantastic views, heated water and clean condition. Guests enjoy the comfortable lounge areas and the serene ambiance, despite occasional maintenance and noise issues. The pool bar adds convenience, although it sometimes closes during the day. The overall positive sentiment makes the pool area a highlight for many staying at the hotel.
Parking at Hotel Casa del Sol is challenging with limited on-site spots and nearly impossible street parking. Guests can opt for paid private parking, though it often involves a steep walk and navigating narrow entrances. The congestion and difficulty in accessing parking spaces can be a hassle, prompting suggestions for better descriptions of the parking situation in the hotel's information.
In summary, Hotel Casa del Sol offers a peaceful and picturesque retreat with friendly staff and comfortable accommodations. While there are areas needing improvement, such as food variety, internet reliability and parking accessibility, the overall experience remains positive for those seeking tranquility and stunning views in Puerto de la Cruz.
Hotel RF San Borondon, located in Puerto de la Cruz, enjoys an exceptional position, providing tranquility and convenience close to the harbor, city center and various attractions such as Plaza del Charco, Loro Park and Playa Jardín. Its proximity to the bus station further adds to its appeal for those wanting to explore beyond the city via public transport. The serene atmosphere, despite being centrally located and the well-maintained rooms, pool area and lush gardens make it a perfect retreat after a day of sightseeing.
Breakfast at Hotel RF San Borondon receives generally high praise for its variety, quality and abundance. The breakfast buffet offers a wide range of options catering to different tastes, featuring items like cereals, breads, fruits, cheeses, meats and gluten-free options upon request. Despite minor critiques on variety and specific items over extended stays, the breakfast experience is enhanced by a pleasant dining room and the option to dine outside.
The dinner service, while appreciated for its tastiness and the professionalism of the staff, has received mixed reviews. While some guests admire the fresh and plentiful options, others call for more variety and improved food quality, describing the dinner buffet as somewhat basic and repetitive.
Rooms at Hotel RF San Borondon are widely praised for their spaciousness, cleanliness and modern amenities. Many guests highlight the large bathrooms, comfortable beds and pleasant decor. However, the lack of air conditioning and occasional noise issues detract slightly from the overall comfort.
Hotel RF San Borondon is noted for its rigorous cleanliness across the entire facility with daily maid service ensuring spotless conditions. The hotel staff receives consistent accolades for their friendliness, professionalism and willingness to go the extra mile to ensure a pleasant stay.
The WiFi service, however, does face criticism for slow speeds and connectivity issues, which suggests a need for improvement in this area. The gym, though functional and offering pool views, is described as small with outdated equipment, limiting its appeal.
The pool area stands out as a key feature with its large, well-maintained saltwater pool and a peaceful, relaxing environment. Although the pool is not heated, guests often appreciate its cleanliness and the availability of sunbathing facilities.
Beds at Hotel RF San Borondon receive generally mixed feedback. While many guests find them spacious and comfortable, some note issues with worn-out or inconsistent mattresses, indicating a need for upgrades.
Considering its three-star rating, Hotel RF San Borondon offers great value for money with good pricing, cleanliness, comfort and well-maintained facilities. The breakfast is substantial and the staff service aligns well with its rating. Overall, Hotel RF San Borondon is highly recommended for its exceptional location, serene atmosphere and value-for-money experience, making it an ideal base for a relaxing and exciting visit to Puerto de la Cruz.
Hotel Marte is highly praised for its prime location, centrally situated in Puerto de la Cruz, making it convenient for exploring the city on foot. Its proximity to popular attractions, bus stations, restaurants and beaches is frequently highlighted by guests. The neighborhood is both vibrant and practical, offering nearby supermarkets and quiet streets for a tranquil stay.
The breakfast at Hotel Marte receives commendation for its variety, quality and service. Guests appreciate the extensive buffet selections and the freshness of the food. Attentive service, particularly from a friendly waitress named Beatriz, enhances the breakfast experience despite occasional minor issues such as slow refills and a small dining area that can become crowded.
Dinner at the hotel offers a mixed experience. For a reasonable price, the buffet-style dinner provides convenience and fresh, tasty options. However, the quality and variety could be improved, especially for vegetarians. Despite these drawbacks, the dining room's cleanliness and the staff's kindness contribute positively to the overall experience.
Cleanliness at Hotel Marte is a strong point with guests frequently noting the well-maintained rooms and common areas, such as the pool. Daily room cleaning and replacement of linens and towels are appreciated, although some guests mentioned outdated rooms that need renovation and better maintenance.
The staff is a significant highlight, consistently described as friendly, helpful and professional. Members like Belén, Beatriz, Luis and Miguel receive special mentions for their exceptional service, creating a welcoming and pleasant atmosphere throughout the hotel.
While the Wi-Fi is generally reliable in common areas and suitable for basic tasks, it can be inconsistent in the rooms with some guests experiencing weak signals and disconnections. Enhancing the Wi-Fi coverage and stability in all rooms could improve this aspect.
The gym facility, although clean, features outdated and sometimes broken equipment. Better signage and updates to the equipment would improve the guest experience. Similarly, the rooftop pool, praised for its views and cleanliness, could benefit from more comfortable chairs and extended hours, as it currently closes at 6 pm.
Hotel Marte's proximity to clean, accessible beaches is a boon for beach lovers with numerous beaches just a short walk away. However, parking can be challenging, especially during busy times. While free and affordable parking options are available nearby, the lack of a dedicated hotel parking area may require guests to plan ahead.
Families will find Hotel Marte to be accommodating with attentive and friendly service, particularly from staff members who go above and beyond to ensure a pleasant stay. This family-oriented approach, combined with its convenient location, cleanliness and welcoming staff, makes Hotel Marte a favorable choice for visitors to Puerto de la Cruz.
Hotel Don Manolito, located in Puerto de la Cruz, offers a remarkable stay for guests seeking convenience and tranquility. With an exceptional location near the beach and city center, guests can easily explore local attractions like Playa Jardín and the historic old town. The hotel's proximity to landmarks and a variety of dining options enriches the experience, making it a central yet peaceful retreat after a busy day.
The breakfast service at Hotel Don Manolito receives positive feedback for its variety and quality, featuring an array of options from fresh citrus juices to continental dishes. While some may find the offerings slightly repetitive, the generous and plentiful buffet caters to different tastes, complemented by a welcoming staff and a clean dining area.
Dinner at the hotel receives mixed reviews, with some appreciating the value and taste of the half-board option, though others seek more variety and local flavors. Nonetheless, it offers a convenient and adequate dining choice for those not prioritizing gourmet experiences.
Guest rooms are praised for their cleanliness, comfort, and spaciousness, though some furnishings are dated. The picturesque views from many rooms, along with comfortable beds, contribute to a pleasant stay despite the occasional lack of modern amenities.
Cleanliness is a highlight at Hotel Don Manolito, with guests often commending the immaculate condition of both rooms and common areas. The staff further enrich the guest experience with their friendliness and professionalism, enhancing the welcoming atmosphere.
The hotel offers a reasonable Wi-Fi connection mainly in common areas, and an impressive gym with top-notch facilities. The well-maintained pool area provides a relaxing, serene environment with an inviting garden setting.
Despite some mixed opinions on certain amenities like the Wi-Fi and beds, the overall experience at Hotel Don Manolito aligns with the expectations of a three-star hotel, offering great value for money, a charming location, and a hospitable environment. It presents an excellent option for budget-conscious travelers seeking a comfortable and convenient stay in a beautiful setting.
'DWO Nopal' in Puerto de la Cruz receives high praise from guests for its prime location, exceptional service and modern amenities. Positioned in the picturesque old town, the hotel offers easy access to numerous restaurants, shops and key attractions, all within a short stroll. The peaceful, pedestrian-friendly zone enhances its appeal, while the rooftop terrace with stunning views of Mount Teide and the sea serves as a perfect relaxation spot.
The breakfast experience at DWO Nopal stands out for its quality, variety and the delightful setting on the rooftop terrace. Guests appreciate the extensive buffet which includes fresh fruits, cereals, pastries and made-to-order dishes like omelets and eggs. The picturesque backdrop and cozy atmosphere elevate the dining experience, making it a memorable start to the day.
Dinner at the hotel, though not always available after breakfast, still receives positive reviews for its quality and availability of vegetarian options. The in-house dining experience is complemented by the proximity to excellent local restaurants, allowing guests to explore diverse culinary options nearby. The rooftop bar in the evening becomes a popular spot for unwinding with quality drinks and soothing background music.
The rooms are frequently highlighted for their modernity, cleanliness and comfort. Spacious, well-appointed accommodations with large beds, ample storage and balconies offering picturesque views contribute to a comfortable stay. Housekeeping is noted for its thoroughness, providing daily cleaning and maintaining high standards of hygiene.
Guests consistently commend the hotel's cleanliness with well-maintained rooms and common areas, creating a fresh and inviting atmosphere. Occasional lapses in specific areas are minor and do not significantly detract from the overall positive experience.
The staff at DWO Nopal are lauded for their friendliness and helpfulness with many guests mentioning individuals who provided exceptional service. The team’s attentiveness and efficiency, along with their warm and welcoming demeanor, significantly enhance the guest experience.
While the Wi-Fi service elicits mixed reviews with some guests experiencing stable connectivity and others facing issues, the overall sentiment remains positive. The rooftop pool, despite being on the smaller side, is a beloved feature, offering stunning views and a well-maintained, cozy area for relaxation.
Proximity to the beach is another significant advantage, allowing guests to enjoy quick access to Playa del Muelle and Playa Jardin. Families find the hotel particularly accommodating with spacious family rooms and attentive service, making it a great choice for family vacations.
In summary, DWO Nopal is highly favored for its superb location, excellent service, modern and clean accommodations and enjoyable dining experiences, making it an ideal choice for travelers seeking both relaxation and adventure in Puerto de la Cruz.
Hotel Tropical, located in the heart of Puerto de la Cruz at Plaza del Charco, is frequently praised for its central and convenient location. Guests highlight its proximity to the beach, restaurants, bars, shops and the main bus station, making it easy to explore the lively city center and enjoy local festivities. The hotel offers practical amenities such as a rooftop pool with stunning views, clean rooms, comfortable accommodations and in-room kitchenettes, adding to the overall appeal. For travelers eager to immerse themselves in the local culture, Hotel Tropical's strategic placement makes it an ideal choice.
The hotel's breakfast is generally well-received, described as varied, plentiful and delicious with friendly service and a good variety of fresh options. Despite some comments about limited selection and occasional issues with food temperature, most guests are satisfied, finding it a good value for money.
Dining at Hotel Tropical receives mixed reviews, mainly praised for quality but sometimes perceived as expensive. Numerous nearby dining options offer convenience and variety, although noise from adjacent live music performances may affect sleep quality. Most guests appreciate the well-equipped kitchenettes for preparing meals as an alternative.
The hotel rooms are noted for their spaciousness, cleanliness and basic amenities such as kitchenettes and terraces. However, some guests mention outdated furnishings, poor lighting and noise disturbances due to the hotel's central location. Bathrooms, in particular, could benefit from more meticulous cleaning and renovation.
Cleanliness across the hotel is generally commendable with many guests finding their rooms comfortable and well-maintained upon arrival. The friendly and helpful cleaning staff enhance the positive atmosphere, though inconsistencies in housekeeping and occasional issues like dusty cabinets and dirty windows are noted.
Staff at Hotel Tropical are frequently praised for their friendliness and attentiveness. Reception staff, including members like Cristina and Domingo, receive standout mentions for their professionalism and welcoming nature. While most interactions are positive, there are minor remarks about occasional issues with night security and some stressed or unfriendly staff members.
The WiFi experience is mixed with some guests finding it fast and reliable, while others report unstable and slow connections, especially in the evenings. Improvements in this area could significantly enhance guest satisfaction.
The rooftop pools, offering stunning sea and volcano views, are highlighted as a major feature of the hotel. Clean and comfortably furnished, these pools provide a serene environment despite occasional maintenance and size-related issues.
Hotel Tropical’s close proximity to the beach, only a short walk away, is a major attraction. Guests enjoy easy access to Playa Jardín and other local beach attractions, adding to the overall convenience and appeal for beach lovers.
For families, Hotel Tropical is considered a good choice, offering family-friendly rooms and convenient access to beach activities suitable for children. Despite occasional noise disturbances and minor facility issues, the hotel's location and amenities make it a recommended option for family vacations.
Overall, 'Hotel Tropical' shines for its prime location, friendly staff and practical amenities, though attention to room updates and noise management could enhance the guest experience further.
'Apartamentos Pez Azul' in Puerto de la Cruz receives abundant praise for its excellent location. Situated in the heart of the city, it's ideally positioned for easy access to shops, restaurants and attractions, including the beach and main promenade. The serene yet central environment is perfect for relaxation while remaining close to the action. Many guests highlighted the scenic views from the rooms, particularly those of the ocean and Mount Teide.
Breakfast at the hotel garners mixed reviews. On the positive side, guests commend the delicious and varied offerings, friendly service and reasonable prices. However, some criticisms include the lack of variety, occasional low-quality items and minor cleanliness issues. Dinner experiences reflect similar sentiments with several guests appreciating the value for money and varied selection, despite some finding the food repetitive or of inconsistent quality.
Rooms at the hotel are generally described as spacious and clean with daily housekeeping and basic kitchen amenities being highly valued. Balconies with beautiful views are a highlight. Nonetheless, the rooms show their age with outdated furniture and some maintenance issues. While most guests find their stay comfortable, occasional remarks about noise and the need for modernization persist.
The staff at 'Apartamentos Pez Azul' are frequently praised for their friendliness and professionalism. Guests appreciate the welcoming atmosphere created by courteous receptionists, helpful cleaning staff and attentive restaurant workers. Exceptional customer service and staff dedication greatly enhance the overall guest experience.
Cleanliness receives mixed reactions. Many guests praise the clean rooms and friendly cleaning staff, while others report occasional issues like infrequent towel changes and superficial cleaning. Concerns about bedbugs and cockroaches were noted but seemed to be less frequent.
WiFi service varies with some guests finding it reliable, while others experience weak or unstable connections, especially in rooms and around the pool area.
The pool area is generally appreciated for its size, cleanliness and family-friendly facilities, although it can become crowded and noisy. Some guests report the pool being uncomfortably cold and suggest more frequent cleaning. Positive remarks about the pool staff are common, though the early closing time is seen as a drawback.
The hotel's proximity to various beaches and ample parking adds to the convenience, although the steep walk back can be challenging for some. Despite this, the surrounding beauty and easy access make it a favorable spot for beach enthusiasts.
The beds and bedding receive mixed reviews with some guests finding them comfortable while others complain of discomfort due to worn-out mattresses and pillows. Issues with bed cleanliness were noted but not widespread.
For guests with disabilities, the hotel offers generally good accessibility, including accessible rooms and features. However, there are areas needing improvement, such as the slippery pool ramp. Friendly staff and convenient location add to the positive experience for guests with mobility challenges.
Overall, 'Apartamentos Pez Azul' is highlighted for its fantastic location, friendly staff and value for money, making it a suitable choice for those seeking budget-friendly accommodation with easy access to city attractions and beaches. Improvements in food variety, room updates and better WiFi would enhance the overall experience.
4Dreams Hotel Chimisay, nestled in the heart of Puerto de la Cruz, provides an enviable location that guests repeatedly praise for its unparalleled convenience and serene atmosphere. The hotel's prime spot in the central pedestrian streets offers easy access to the city's main attractions, including the beach, harbor and numerous shops and restaurants. The rooftop terrace featuring a pool offers a relaxing spot with stunning views of the mountains and sea, adding to the hotel's charm.
Guests find the overall value for money very favorable, especially given the central location and the proximity to public transportation, making it ideal for both short and extended stays. The hotel's cleanliness also garners high marks with many appreciating the well-maintained rooms and bathrooms, supported by a diligent housekeeping staff that ensures a tidy environment and frequent replenishment of fresh towels and toiletries.
The staff at 4Dreams Hotel Chimisay consistently receives accolades for their friendliness, helpfulness and professional service. Specific members of the reception team are frequently mentioned for making guests feel warmly welcomed and well-assisted, contributing greatly to a positive hotel experience.
While the rooms are generally spacious and comfortable, equipped with essential amenities like TVs, fridges and balconies, they are also noted for their aging decor and lack of air conditioning. Some rooms suffer from inadequate soundproofing and outdated furniture, which can detract from the overall comfort for some visitors. Despite these issues, the hotel's commitment to cleanliness and the accommodating nature of the staff help mitigate some of the shortcomings.
The breakfast service at the hotel sees mixed reviews. Some guests appreciate the healthy options available, such as soya milk and gluten-free choices, but many find the variety lacking and the offerings somewhat basic. On busy days, the breakfast area can become chaotic with supplies running low, indicating room for improvement in this area.
Free Wi-Fi is available, though the connectivity can be inconsistent, particularly in the rooms and pool area. Positive feedback is mainly directed towards the strong signal in the lobby, while many report difficulties elsewhere in the hotel.
The rooftop pool, despite its small size, is highly regarded for its relaxing environment and beautiful views, though it does face some maintenance issues and cold water temperatures according to some guests. The hotel's convenient location near the beach and famous attractions like Loroparque makes it a suitable choice for families, though some noise disruptions from nearby nightlife can be a concern for light sleepers.
In summary, 4Dreams Hotel Chimisay offers a blend of convenience, comfort and excellent service, making it a popular and budget-friendly choice for many visitors. However, potential guests should be aware of the hotel's aging facilities and areas needing renovation, particularly if seeking a completely modern and tranquil stay. Despite these drawbacks, the hotel's prime location, friendly staff and good value for money provide a positive foundation for a pleasant visit to Puerto de la Cruz.
Categories
3 Star
Pool
Panoramic View Pool
Outdoor Pool
Beach
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