Hotel Hacienda Puno Centro Histórico
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Summary of reviewsHotel Hacienda Puno Centro Histórico offers guests an excellent stay marked by its prime location, comfort and hospitable service. Boasting an enviable position just steps from Puno's central Plaza de Armas, the hotel provides convenient access to the city's main attractions, eateries, shops and historical sites, including the port of Lake Titicaca. Despite its central location, the hotel maintains a peaceful ambiance, making it a perfect base for both relaxed strolls and thorough explorations of the city.
The breakfast experience at the hotel's rooftop terrace garners substantial praise with guests enjoying a varied and hearty buffet while taking in scenic views of the city and Lake Titicaca. The spread, which includes items like traditional bread, sweet and savory options and fresh fruits, is often described as excellent and rich in variety. Although some guests suggest expanding the selection to include more local options, the overall feedback is overwhelmingly positive.
Reviews of the dinner experience are more mixed with some guests praising the delicious and high-quality meals while others found the evening offerings less satisfactory. However, the convenience of having dining options on-site, complemented by good views of the lake, is appreciated by most guests.
Guests generally find the rooms spacious, comfortable and clean with large beds, plenty of storage and effective heating systems. Bathrooms are particularly noted for their size and provision of hot water. While some rooms have minor drawbacks like noise issues or lack of natural light, the overall comfort and modern amenities contribute to a pleasant stay.
Cleanliness is a standout feature of Hotel Hacienda Puno Centro Histórico with both rooms and common areas maintained to high standards. The hotel's commitment to hygiene, coupled with the friendliness and attentiveness of the staff, leaves guests with a positive impression. The well-organized and tidy premises further enhance the guest experience, making navigation easy and comfortable.
Staff at the hotel receive commendation for their exceptional service, fluency in English and helpful nature. From efficient receptionists to accommodating dining staff, the hotel's personnel consistently contribute to a welcoming and supportive environment, ensuring guests feel well cared for throughout their stay.
WiFi at the hotel receives mixed reviews with many guests finding it stable and reliable, while others experience slower speeds in certain areas. Despite these occasional inconsistencies, the internet service is generally considered functional.
While parking near the hotel is available and free, it can be somewhat inconvenient due to limited spaces and distance from the hotel. Nonetheless, the secure parking options nearby and the luggage custody service provide some measure of convenience.
The hotel is particularly suitable for family stays with a family-friendly atmosphere and services that cater well to those traveling with children and pets. Comfortable and large beds also enhance the sleep quality for guests, contributing to a restful and cozy stay.
With its blend of historic charm, comfort and strategic location, Hotel Hacienda Puno Centro Histórico is seen as a top choice in Puno, offering good value and a welcoming atmosphere for a variety of travelers.
Categories
The breakfast experience at the hotel's rooftop terrace garners substantial praise with guests enjoying a varied and hearty buffet while taking in scenic views of the city and Lake Titicaca. The spread, which includes items like traditional bread, sweet and savory options and fresh fruits, is often described as excellent and rich in variety. Although some guests suggest expanding the selection to include more local options, the overall feedback is overwhelmingly positive.
Reviews of the dinner experience are more mixed with some guests praising the delicious and high-quality meals while others found the evening offerings less satisfactory. However, the convenience of having dining options on-site, complemented by good views of the lake, is appreciated by most guests.
Guests generally find the rooms spacious, comfortable and clean with large beds, plenty of storage and effective heating systems. Bathrooms are particularly noted for their size and provision of hot water. While some rooms have minor drawbacks like noise issues or lack of natural light, the overall comfort and modern amenities contribute to a pleasant stay.
Cleanliness is a standout feature of Hotel Hacienda Puno Centro Histórico with both rooms and common areas maintained to high standards. The hotel's commitment to hygiene, coupled with the friendliness and attentiveness of the staff, leaves guests with a positive impression. The well-organized and tidy premises further enhance the guest experience, making navigation easy and comfortable.
Staff at the hotel receive commendation for their exceptional service, fluency in English and helpful nature. From efficient receptionists to accommodating dining staff, the hotel's personnel consistently contribute to a welcoming and supportive environment, ensuring guests feel well cared for throughout their stay.
WiFi at the hotel receives mixed reviews with many guests finding it stable and reliable, while others experience slower speeds in certain areas. Despite these occasional inconsistencies, the internet service is generally considered functional.
While parking near the hotel is available and free, it can be somewhat inconvenient due to limited spaces and distance from the hotel. Nonetheless, the secure parking options nearby and the luggage custody service provide some measure of convenience.
The hotel is particularly suitable for family stays with a family-friendly atmosphere and services that cater well to those traveling with children and pets. Comfortable and large beds also enhance the sleep quality for guests, contributing to a restful and cozy stay.
With its blend of historic charm, comfort and strategic location, Hotel Hacienda Puno Centro Histórico is seen as a top choice in Puno, offering good value and a welcoming atmosphere for a variety of travelers.
Family Friendly Hotel
Situated in the historical center, this hotel offers a convenient base for families interested in exploring Puno's cultural sites. Specific family amenities are not highlighted, but the location is a definite plus.
Dog Friendly Hotel
As a hotel, it likely offers a degree of comfort and service that is beneficial for guests with pets. Its location in the historic center provides easy access to walking areas.
Business Hotel
Located on Jr. Deustua, this hotel offers a historical setting with modern conveniences. Its central location provides easy access to business and cultural sites.
Hotel with Parking
Offers parking and is situated in the historical center, allowing guests to easily explore the city. The hotel's location combined with parking is a great benefit.
3-Star Hotel
This hotel is close to the Main Square and Cathedral and offers free Wi-Fi and parking. It features a restaurant with panoramic views of Lake Titicaca.
Hotel Taking Steps Towards Sustainability
Accessible Hotel
Guest Reviews
Hotel Hacienda Puno Centro Histórico boasts an enviable location, making it a top choice for travelers looking to immerse themselves in the heart of Puno. Situated just steps from the Plaza de Armas, it places guests right in the central hub of the city, surrounded by a myriad of restaurants, shops and historical sites. The hotel's strategic position offers the convenience of being within walking distance to many major attractions, including the main square, the cathedral and the port of Lake Titicaca.
Reviewers repeatedly highlight the hotel's perfect location, noting its proximity to the tourist destinations downtown. The central setting allows easy access to the vibrant local streets and cultural landmarks. Despite its bustling surroundings, the hotel provides a peaceful retreat, making it an excellent starting point for both leisurely strolls and in-depth explorations of Puno.
Additionally, guests appreciate the helpful and accommodating staff, who enhance the overall experience with their friendly service. Whether for a short stay or an extended visit, Hotel Hacienda Puno Centro Histórico stands out as an ideal base for discovering the charm and history of Puno with comfort and ease.
Hotel Hacienda Puno Centro Histórico appears to offer a breakfast experience that guests greatly appreciate. Most reviews highlight the deliciousness and variety of the offerings, often describing the breakfast as excellent, very good or even superb. Served on the rooftop terrace with a scenic view of the city and Lake Titicaca, the breakfast includes an extensive and well-stocked buffet with both sweet and savory options, fresh fruits, juices and scrambled eggs. Guests frequently note the completeness and richness of the breakfast, which is often described as hearty, plentiful and a good value.
The breakfast setup receives praise for its organization and quality with many guests specifically enjoying the traditional bread and the availability of tea throughout the day. Although some criticisms are mentioned, such as limited variety and the need for more local options, these are relatively minor against the extensive positive feedback.
Overall, Hotel Hacienda Puno Centro Histórico provides a breakfast experience that pleases most guests, combining variety, quality and picturesque views to start their day on a high note.
Hotel Hacienda Puno Centro Histórico offers a mixed dining experience, according to guest reviews. While some diners found the evening meals to be delicious and the quality of food excellent, others reported their dinner experience as barely edible and possibly the worst during their entire stay in Peru. The restaurant on-site provides a convenient dining option for guests, complete with a good view of the lake, particularly enjoyed during lunch. Breakfast received praise for being good, though it was noted that it lacked fresh vegetables. Overall, guests seemed to appreciate the convenience of having dining options available at the hotel, despite some inconsistencies in the quality of meals.
The rooms at 'Hotel Hacienda Puno Centro Histórico' are generally spacious and well-equipped with many guests appreciating the large, comfortable beds and ample storage space. Cleanliness is frequently highlighted with rooms being described as very clean, even impeccably so. The presence of radiators and efficient heating and cooling systems is an added comfort, especially during cold nights. The bathrooms are also noted for being large and well-equipped with hot water readily available.
However, a few common drawbacks include occasional noise issues due to lack of soundproofing and some rooms being dark because they lack windows facing outside. While some find the decor a bit dated, the overall comfort and warmth of the rooms make for a pleasant stay. Guests appreciate the cozy and functional atmosphere, although there are occasional remarks about room odor or superficial cleaning. Despite these minor issues, the spaciousness and comfort of the rooms, coupled with their modern amenities such as bathtubs and heating, make them a good choice for visitors.
Hotel Hacienda Puno Centro Histórico receives commendations for its exceptionally comfortable beds, often described as huge, cozy and very comfortable. Guests frequently highlighted the large, comfy beds with warm blankets, allowing for a restful night's sleep. Despite a few mentions of single beds for couples, the overall feedback indicated that both the mattresses and pillows are supportive and conducive to good sleep quality. The bedding is consistently noted for its quality and comfort, contributing to a cozy and inviting sleep environment. In addition to the comfort of the beds, other aspects such as room warmth and heating received positive remarks. With its comfortable and spacious beds, Hotel Hacienda Puno Centro Histórico ensures a relaxing stay for its guests.
Hotel Hacienda Puno Centro Histórico garners high praise for its commitment to cleanliness, consistently highlighted across numerous guest reviews. The hotel is often described as very clean, well-maintained and spacious with both rooms and common areas meeting high standards of hygiene. The cleanliness extends to the bathrooms, which guests frequently note as clean, though a few mentioned minor issues such as mold or occasional odors.
Guests appreciate the attention to detail in maintaining the rooms and facilities with many describing them as super clean and tidy. Even though some aspects of the hotel may seem a bit dated, the consistent upkeep leaves a positive impression. The staff's exceptional service, including daily room cleaning and responsiveness, further enhances the guest experience.
In addition to cleanliness, the rooms are frequently noted for their comfort and spaciousness. Many reviews also highlight the well-equipped nature of the rooms, inclusive of amenities like heating and hot water, which add to the overall comfort despite the hotel’s somewhat older appearance.
The hotel is not only clean but also organized with all areas kept in order, making it easy for guests to navigate. Moreover, the service provided by the staff, known for their friendliness and ability to speak good English, adds a layer of convenience and warmth to the stay.
Overall, guests leave Hotel Hacienda Puno Centro Histórico with a positive impression, particularly noting its impeccable cleanliness, attentive service and comfortable accommodations.
At Hotel Hacienda Puno Centro Histórico, the commendation for the staff is overwhelmingly positive with guests frequently highlighting their experiences with the hotel's personnel. The receptionists are repeatedly described as extremely friendly, knowledgeable and efficient, often resolving issues swiftly and with a smile. The overall staff is noted for their exceptional kindness, professionalism and attentiveness, making guests feel welcomed and well-attended to throughout their stay.
The front desk team stands out for their outstanding support and service-oriented approach, ensuring smooth communication and a warm welcome. Notably, the staff is proficient in English, which enhances the ease of communication for international visitors. Guests appreciate the proactive and accommodating nature of the staff, who are always ready to assist with any requests or directions about the city.
The hotel's commitment to professional and courteous service is evident in the numerous mentions of the staff’s willingness to help, their cooperative attitude and their efficiency. Whether it’s the waiters in the dining area or the bellboys assisting with luggage, each team member contributes to a pleasant and comfortable experience.
The consistent recognition of the staff's kindness and their genuine care for guests underscores the value of the personal touch at Hotel Hacienda Puno Centro Histórico, making it a standout choice for travelers who prioritize excellent service and a friendly atmosphere.
Travelers visiting the Hotel Hacienda Puno Centro Histórico have various opinions regarding the WiFi. Many guests found the WiFi to be good, stable and functioning well during their stay. Several reviews specifically mentioned that the WiFi worked perfectly and without any issues. Words like great, strong and very well were used to describe the Internet connection by some visitors.
However, not all guests shared this positive experience. Some noted that the WiFi could be faster and better with a few reviews pointing out the slow speeds and weak signals in certain areas of the hotel. A few guests experienced unstable connections and had to rely on their mobile data as a backup. Despite these varied experiences, the WiFi service is generally available throughout the hotel, although its reliability and speed may fluctuate based on location within the property.
At Hotel Hacienda Puno Centro Histórico, guests generally appreciate the availability of parking options, despite some challenges. The hotel does not have its own garage, but secure parking is available nearby, either in a garage around the corner or in a lot a couple of blocks away. Some guests noted that parking can be difficult due to limited spaces and that the parking facilities should be improved. Although the parking is free, its distance—about 150 meters away—might pose an inconvenience. However, the hotel offers the added convenience of luggage custody, allowing guests to leave their luggage for a half-day if needed.
Hotel Hacienda Puno Centro Histórico is highly recommended for family groups, offering a family-friendly environment that caters well to those traveling with children. Guests frequently refer to it as a great choice for family stays and family trips, highlighting its suitability for groups of all sizes including larger family units, such as those with five members. The hotel provides top-class service, ensuring that every need is met, including transportation assistance for guests and their luggage. Additionally, the pet-friendly policy and cozy facilities make it a comfortable and accommodating choice for families traveling with pets.
Hotel Hacienda Puno Centro Histórico offers a pleasant mix of historic charm and comfort, presenting a luxurious option compared to other accommodations in Peru. The facilities are lovely and many feel it stands out as one of the best hotels in Puno, perhaps deserving an extra half-star in its rating. It's praised for its overall value for money with a 90s-style nostalgic three-star experience reminiscent of Italy.
The hotel's great location and friendly staff contribute to a welcoming atmosphere. While it's slightly more expensive, deals and sales often make it more affordable. The hotel meets basic needs adequately with especially good breakfast options and excellent facilities, though it does show some age.
Rooms are older but kept very clean, aligning with guests' expectations for a three-star establishment. Despite some critiques about areas appearing dated and less clean, it is considered good value for money, balancing quality with cost efficiently.
Location Show Map
Location
Reviewers repeatedly highlight the hotel's perfect location, noting its proximity to the tourist destinations downtown. The central setting allows easy access to the vibrant local streets and cultural landmarks. Despite its bustling surroundings, the hotel provides a peaceful retreat, making it an excellent starting point for both leisurely strolls and in-depth explorations of Puno.
Additionally, guests appreciate the helpful and accommodating staff, who enhance the overall experience with their friendly service. Whether for a short stay or an extended visit, Hotel Hacienda Puno Centro Histórico stands out as an ideal base for discovering the charm and history of Puno with comfort and ease.
Breakfast
The breakfast setup receives praise for its organization and quality with many guests specifically enjoying the traditional bread and the availability of tea throughout the day. Although some criticisms are mentioned, such as limited variety and the need for more local options, these are relatively minor against the extensive positive feedback.
Overall, Hotel Hacienda Puno Centro Histórico provides a breakfast experience that pleases most guests, combining variety, quality and picturesque views to start their day on a high note.
Dinner
Rooms
However, a few common drawbacks include occasional noise issues due to lack of soundproofing and some rooms being dark because they lack windows facing outside. While some find the decor a bit dated, the overall comfort and warmth of the rooms make for a pleasant stay. Guests appreciate the cozy and functional atmosphere, although there are occasional remarks about room odor or superficial cleaning. Despite these minor issues, the spaciousness and comfort of the rooms, coupled with their modern amenities such as bathtubs and heating, make them a good choice for visitors.
Beds
Cleanliness
Guests appreciate the attention to detail in maintaining the rooms and facilities with many describing them as super clean and tidy. Even though some aspects of the hotel may seem a bit dated, the consistent upkeep leaves a positive impression. The staff's exceptional service, including daily room cleaning and responsiveness, further enhances the guest experience.
In addition to cleanliness, the rooms are frequently noted for their comfort and spaciousness. Many reviews also highlight the well-equipped nature of the rooms, inclusive of amenities like heating and hot water, which add to the overall comfort despite the hotel’s somewhat older appearance.
The hotel is not only clean but also organized with all areas kept in order, making it easy for guests to navigate. Moreover, the service provided by the staff, known for their friendliness and ability to speak good English, adds a layer of convenience and warmth to the stay.
Overall, guests leave Hotel Hacienda Puno Centro Histórico with a positive impression, particularly noting its impeccable cleanliness, attentive service and comfortable accommodations.
Staff
The front desk team stands out for their outstanding support and service-oriented approach, ensuring smooth communication and a warm welcome. Notably, the staff is proficient in English, which enhances the ease of communication for international visitors. Guests appreciate the proactive and accommodating nature of the staff, who are always ready to assist with any requests or directions about the city.
The hotel's commitment to professional and courteous service is evident in the numerous mentions of the staff’s willingness to help, their cooperative attitude and their efficiency. Whether it’s the waiters in the dining area or the bellboys assisting with luggage, each team member contributes to a pleasant and comfortable experience.
The consistent recognition of the staff's kindness and their genuine care for guests underscores the value of the personal touch at Hotel Hacienda Puno Centro Histórico, making it a standout choice for travelers who prioritize excellent service and a friendly atmosphere.
Wi-Fi
However, not all guests shared this positive experience. Some noted that the WiFi could be faster and better with a few reviews pointing out the slow speeds and weak signals in certain areas of the hotel. A few guests experienced unstable connections and had to rely on their mobile data as a backup. Despite these varied experiences, the WiFi service is generally available throughout the hotel, although its reliability and speed may fluctuate based on location within the property.
Parking
Family
3 Star
The hotel's great location and friendly staff contribute to a welcoming atmosphere. While it's slightly more expensive, deals and sales often make it more affordable. The hotel meets basic needs adequately with especially good breakfast options and excellent facilities, though it does show some age.
Rooms are older but kept very clean, aligning with guests' expectations for a three-star establishment. Despite some critiques about areas appearing dated and less clean, it is considered good value for money, balancing quality with cost efficiently.
No, Hotel Hacienda Puno Centro Histórico doesn't have any pool.
No, a spa isn't available at Hotel Hacienda Puno Centro Histórico.
Yes, Hotel Hacienda Puno Centro Histórico welcomes dogs.
Yes, parking facilities are available at Hotel Hacienda Puno Centro Histórico.
No, Hotel Hacienda Puno Centro Histórico doesn't have a gym.
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