Hotel Martinez
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Summary of reviewsHotel Martinez is lauded for its prime location, offering splendid views of the Pyrenees mountains and convenient access to both Puigcerdà town center and nearby skiing destinations. Despite some noise from the adjacent road, guests appreciate the tranquil atmosphere, ample free parking and proximity to local amenities. Many find the staff's accommodating and friendly demeanor enhances their experience, contributing to the hotel's overall value for money.
Breakfast at Hotel Martinez receives generally positive feedback with guests appreciating the variety and quality of the buffet offerings. Despite a few minor criticisms regarding the simplicity and quality of some items, the breakfast is considered hearty and good value for the price. Personal attention from the staff during breakfast further enriches guests' experiences.
Although dinner services are limited and not always available as promised, the hotel staff's recommendations for local dining options help mitigate inconvenience. The nearby restaurants provide adequate alternatives for evening meals.
Rooms at the hotel are praised for their cleanliness and spaciousness with many guests enjoying the breathtaking views from balconies and terraces. While the decor and furnishings are dated, the rooms are maintained well, offering comfort and functionality. Some improvements in maintenance, heating and noise insulation could further enhance the guest experience.
Cleanliness is a strong point for Hotel Martinez with many guests noting the pristine conditions of both rooms and common areas. Occasional lapses in thoroughness are mentioned but generally, the hotel maintains a high standard of cleanliness.
The staff's exceptional service is a standout feature, often described as warm, attentive and professional. Personal touches, such as accommodating pets and bikes and tailoring breakfast to individual preferences, contribute to a memorable stay.
The wifi service, however, is inconsistent, working best in public areas but often failing in guest rooms, particularly on upper floors.
Hotel Martinez is highly regarded as a family-friendly establishment. The welcoming atmosphere, clean and comfortable rooms and friendly staff create an ideal environment for families. Guests traveling with children and pets find the hotel especially accommodating.
Lastly, while the main beds are generally comfortable and appreciated by guests, there are notable concerns about the discomfort of extra and bunk beds, particularly for adults. Upgrading these mattresses could significantly improve the overall comfort for all guests.
Overall, Hotel Martinez provides a cost-effective, clean and comfortable stay with outstanding staff service, making it a solid choice for travelers exploring Puigcerdà and the surrounding region.
Categories
Breakfast at Hotel Martinez receives generally positive feedback with guests appreciating the variety and quality of the buffet offerings. Despite a few minor criticisms regarding the simplicity and quality of some items, the breakfast is considered hearty and good value for the price. Personal attention from the staff during breakfast further enriches guests' experiences.
Although dinner services are limited and not always available as promised, the hotel staff's recommendations for local dining options help mitigate inconvenience. The nearby restaurants provide adequate alternatives for evening meals.
Rooms at the hotel are praised for their cleanliness and spaciousness with many guests enjoying the breathtaking views from balconies and terraces. While the decor and furnishings are dated, the rooms are maintained well, offering comfort and functionality. Some improvements in maintenance, heating and noise insulation could further enhance the guest experience.
Cleanliness is a strong point for Hotel Martinez with many guests noting the pristine conditions of both rooms and common areas. Occasional lapses in thoroughness are mentioned but generally, the hotel maintains a high standard of cleanliness.
The staff's exceptional service is a standout feature, often described as warm, attentive and professional. Personal touches, such as accommodating pets and bikes and tailoring breakfast to individual preferences, contribute to a memorable stay.
The wifi service, however, is inconsistent, working best in public areas but often failing in guest rooms, particularly on upper floors.
Hotel Martinez is highly regarded as a family-friendly establishment. The welcoming atmosphere, clean and comfortable rooms and friendly staff create an ideal environment for families. Guests traveling with children and pets find the hotel especially accommodating.
Lastly, while the main beds are generally comfortable and appreciated by guests, there are notable concerns about the discomfort of extra and bunk beds, particularly for adults. Upgrading these mattresses could significantly improve the overall comfort for all guests.
Overall, Hotel Martinez provides a cost-effective, clean and comfortable stay with outstanding staff service, making it a solid choice for travelers exploring Puigcerdà and the surrounding region.
Hotel near Golf Courses
Located in Puigcerdà, near golf courses in the Pyrenees. Offers a mountain golf experience. Provides a cozy and comfortable stay in a scenic environment.
Hotel near Ski Resorts
Also located on the Carretera de Llívia, providing straightforward road access to Llívia and the French border for reaching ski resorts in France and facilitating travel to Catalan resorts.
Dog Friendly Hotel
Located on the outskirts of Puigcerdà, this hotel features a garden with a small outdoor pool. It also offers free parking and allows pets.
Dogs Stay Free
Family Friendly Hotel
Cheap Hotel
Small Hotel
Hotel where Dogs Stay Free
Guest Reviews
Hotel Martinez boasts an enviable location that appeals to many travelers for its proximity to both the city center of Puigcerdà and the stunning natural beauty of the Pyrenees mountains. Guests frequently highlight the luxury of opening their windows to breathtaking views of snowy mountains and the hotel is especially noted for its convenience for those planning to go skiing. The location offers easy access to the town on foot with a quick walking route available, though some guests find driving more practical.
Parking is ample and free, which is a significant advantage for travelers by car. The hotel stands at the edge of town, providing a quiet atmosphere and vicinity to local amenities such as supermarkets and even McDonald’s. For those aiming to explore more extensively, it is conveniently situated for routes around the Cerdanya region, offering a peaceful setting that also allows for easy cross-border access to France.
Reviewers consistently commend the value for money and the accommodating treatment by the staff, enhancing the overall experience. Though some note the noise from the adjacent road, the general tranquility and calmness of the area are appreciated by many. Balcony views and well-kept terraces add to the charm, making it a solid choice for both short and extended stays. Despite some critiques, particularly regarding traffic noise, the overall consensus depicts Hotel Martinez as a well-situated and cost-effective option for mountain lovers and city explorers alike.
Hotel Martinez has garnered a range of feedback concerning its breakfast offerings with an overall positive tone from guests. Many guests found the breakfast to be very good with descriptors such as excellent, complete, generous and varied frequently mentioned. Specific highlights included savory dishes, which were notably appreciated and a selection of delicious bread. The breakfast buffet provided a self-service setup with plenty of options, including cereals, yogurt, coffee, sweets and cold cuts.
For a cost typically between €6 to €8 per person, many guests felt the breakfast offered great value for money. It was noted to be quite complete and hearty, providing enough variety to satisfy various preferences. Some guests also appreciated the personalized attention given during breakfast service and the overall friendly interaction with the staff.
However, there were a few criticisms. Some guests found the breakfast to be basic or simple, mentioning issues such as industrial croissants and pastries, day-old bread and occasional lapses in service quality. A small number of reviews pointed out that they couldn't have breakfast at all or found the cost relatively high compared to nearby bars and restaurants.
Overall, Hotel Martinez's breakfast fell largely on the positive side of guest feedback with ample commendation for its quality and selection, although some areas for improvement were noted.
Travelers looking forward to dining at Hotel Martinez should be aware that the hotel does not currently offer dinner services. Though the restaurant promises dinner for a set fee in its promotional materials, guests have reported that it is either closed or only open from July onwards. This has led several visitors to seek alternative dining options, often being recommended nearby restaurants by the hotel staff. While this may be inconvenient, especially for those with small children, the location does provide accessible alternatives within the town for evening meals. Overall, while the dining facilities may not meet advertised expectations, the hotel's neighborhood offers viable and nearby restaurant choices for dinner.
Hotel Martinez offers a range of rooms that cater to a variety of needs, from budget-conscious travelers to those seeking more spacious accommodations. Many guests commend the hotel's cleanliness, noting that the rooms, although simple and devoid of luxury, are consistently clean and comfortable. The views from some rooms are stunning with balconies and terraces offering pleasant vistas, although balcony railings are reported to be somewhat low.
The rooms are generally spacious, providing ample room for families, especially those that come with multiple beds and larger bathrooms. Travelers appreciate the good bedding and overall comfort of the rooms. The furniture and decor, however, are quite dated with many mentions of old furnishings and outdated facilities. Some rooms face a noisy road and a few guests experienced issues with heating and noise from the surroundings.
Guests who prefer modern amenities might find the dated bathrooms and need for maintenance a bit off-putting. Still, the reasonable rates and functionality make it a worthwhile choice for those visiting the outskirts of Puigcerdà. The modest style of the hotel is balanced by the pleasant staff and the generally well-kept rooms.
In terms of areas for improvement, the hotel could benefit from a renovation to address the aged furniture and facilities, as well as issues like heating, window closure and lighting, which some guests have raised. Despite these drawbacks, the spaciousness and cleanliness provide key strengths for Hotel Martinez, granting a comfortable stay for most visitors.
Hotel Martinez has received mixed reviews regarding the quality of its beds. On the positive side, many guests have highlighted the comfort of the primary beds, often describing them as very comfortable or super comfortable. Several visitors have mentioned they slept comfortably and appreciated the good bedding provided. Some rooms feature double beds combined into one large bed, which has been noted favorably.
However, there are notable criticisms, particularly regarding the extra and bunk beds. The mattresses on these beds are often described as thin, uncomfortable and not suitable for adults, which resulted in poor sleep quality for some guests. Issues with bed springs, old bed sheets and general discomfort were also pointed out. A few guests experienced problems such as beds that moved a lot during the night and instances of the beds even having fleas.
Overall, while the main beds at Hotel Martinez tend to be comfortable, there are significant concerns about the quality and comfort of the additional sleeping arrangements, as well as some issues with outdated bedding and furnishings.
Hotel Martinez maintains a reputation for its cleanliness, which is frequently highlighted by guests. Many visitors describe the hotel as very clean and comfortable, noting the spotless rooms and well-maintained common areas. Guests also appreciate the immaculate cleanliness with several emphasizing the pristine condition of the bathrooms and bathtubs. The hotel's basic amenities are clean and functional and the overall environment receives positive remarks for its fresh and pleasant smell.
However, it is important to note that some guests have reported inconsistency in the cleanliness standards. A few reviews mention that certain areas of the hotel, including the bathrooms and sheets, were not adequately cleaned. Additionally, some guests observed that the facilities appeared somewhat old and could benefit from more thorough cleaning to address issues like dust under the beds.
Despite these occasional shortcomings, many travelers find the hotel's cleanliness satisfactory and commend the hardworking staff for maintaining the rooms and common areas in a clean state. The combination of cleanliness, comfort and economical pricing makes Hotel Martinez an appealing choice for visitors.
Hotel Martinez is celebrated for its outstanding hospitality and welcoming atmosphere, ensuring guests have an exceptional stay. The staff's kindness and attentiveness are frequently praised with many guests highlighting the superlative service provided by both the owner and the manager. The hotel staff is described as friendly, accommodating and humane, ensuring that every need is met with a smile and genuine concern.
Guests commend the receptionist and breakfast personnel for their personable and helpful demeanor, making check-ins and morning routines a delight. The housekeeping is noted for its diligence, maintaining a very clean and cozy environment throughout the hotel. The hotelier's experience and professionalism do not go unnoticed, adding to the overall pleasant experience.
Many visitors appreciate the personal touches offered by the staff, including accommodating guests with pets and bikes and delivering breakfast tailored to individual preferences. The attention to detail and willingness to go above and beyond to solve any issues ensure that guests feel well cared for during their stay.
Overall, Hotel Martinez's staff is recognized for their remarkable service, blending warmth, kindness and efficiency, creating a memorable experience for every guest.
The wifi service at Hotel Martinez has received mixed feedback from guests. While it is available and works adequately in the public areas of the hotel, many have noted a significant lack of connectivity in the rooms, especially on the upper floors. The inconsistency in wifi availability has been highlighted with several guests mentioning that it doesn’t extend beyond the general living room. Those requiring reliable in-room internet access may face challenges, indicating that the wifi service could benefit from improvement to meet guest expectations.
Hotel Martinez is highly praised for its family-friendly atmosphere, making it an ideal destination for those traveling with children. Described as a warm and welcoming place, the hotel boasts a family environment that guests find incredibly accommodating. The rooms are considered clean and suitable for families with comfortable beds adding to the overall pleasant experience.
Guests repeatedly highlight the super-friendly terrace and the human, friendly family spirit of the hotel staff, who are noted for being helpful and attentive. Visitors have enjoyed their stays with friends and family alike, appreciating the familiar and inviting ambiance.
While there was one mention of a negative experience, the overwhelming sentiment is positive with many families expressing their intention to return. Overall, Hotel Martinez stands out for its ability to provide a comfortable and family-oriented stay.
Hotel Martinez has garnered positive feedback from guests for its accommodating stance towards pets. The hotel readily accepts dogs, allowing guests to stay with their canine companions without facing any additional charges. Reviews highlight the seamless experience of bringing well-behaved dogs with animals being accepted with no complications. Guests appreciated the welcoming environment, even noting the hassle-free admission of both pets and other travel essentials, like bikes. Some reviews do mention room size considerations when traveling with pets, suggesting a preference for rooms with balconies to ensure comfort. Overall, Hotel Martinez is praised for its pet-friendly policies and hassle-free accommodations for guests traveling with their furry friends.
Location Show Map
Location
Parking is ample and free, which is a significant advantage for travelers by car. The hotel stands at the edge of town, providing a quiet atmosphere and vicinity to local amenities such as supermarkets and even McDonald’s. For those aiming to explore more extensively, it is conveniently situated for routes around the Cerdanya region, offering a peaceful setting that also allows for easy cross-border access to France.
Reviewers consistently commend the value for money and the accommodating treatment by the staff, enhancing the overall experience. Though some note the noise from the adjacent road, the general tranquility and calmness of the area are appreciated by many. Balcony views and well-kept terraces add to the charm, making it a solid choice for both short and extended stays. Despite some critiques, particularly regarding traffic noise, the overall consensus depicts Hotel Martinez as a well-situated and cost-effective option for mountain lovers and city explorers alike.
Breakfast
For a cost typically between €6 to €8 per person, many guests felt the breakfast offered great value for money. It was noted to be quite complete and hearty, providing enough variety to satisfy various preferences. Some guests also appreciated the personalized attention given during breakfast service and the overall friendly interaction with the staff.
However, there were a few criticisms. Some guests found the breakfast to be basic or simple, mentioning issues such as industrial croissants and pastries, day-old bread and occasional lapses in service quality. A small number of reviews pointed out that they couldn't have breakfast at all or found the cost relatively high compared to nearby bars and restaurants.
Overall, Hotel Martinez's breakfast fell largely on the positive side of guest feedback with ample commendation for its quality and selection, although some areas for improvement were noted.
Dinner
Rooms
The rooms are generally spacious, providing ample room for families, especially those that come with multiple beds and larger bathrooms. Travelers appreciate the good bedding and overall comfort of the rooms. The furniture and decor, however, are quite dated with many mentions of old furnishings and outdated facilities. Some rooms face a noisy road and a few guests experienced issues with heating and noise from the surroundings.
Guests who prefer modern amenities might find the dated bathrooms and need for maintenance a bit off-putting. Still, the reasonable rates and functionality make it a worthwhile choice for those visiting the outskirts of Puigcerdà. The modest style of the hotel is balanced by the pleasant staff and the generally well-kept rooms.
In terms of areas for improvement, the hotel could benefit from a renovation to address the aged furniture and facilities, as well as issues like heating, window closure and lighting, which some guests have raised. Despite these drawbacks, the spaciousness and cleanliness provide key strengths for Hotel Martinez, granting a comfortable stay for most visitors.
Beds
However, there are notable criticisms, particularly regarding the extra and bunk beds. The mattresses on these beds are often described as thin, uncomfortable and not suitable for adults, which resulted in poor sleep quality for some guests. Issues with bed springs, old bed sheets and general discomfort were also pointed out. A few guests experienced problems such as beds that moved a lot during the night and instances of the beds even having fleas.
Overall, while the main beds at Hotel Martinez tend to be comfortable, there are significant concerns about the quality and comfort of the additional sleeping arrangements, as well as some issues with outdated bedding and furnishings.
Cleanliness
However, it is important to note that some guests have reported inconsistency in the cleanliness standards. A few reviews mention that certain areas of the hotel, including the bathrooms and sheets, were not adequately cleaned. Additionally, some guests observed that the facilities appeared somewhat old and could benefit from more thorough cleaning to address issues like dust under the beds.
Despite these occasional shortcomings, many travelers find the hotel's cleanliness satisfactory and commend the hardworking staff for maintaining the rooms and common areas in a clean state. The combination of cleanliness, comfort and economical pricing makes Hotel Martinez an appealing choice for visitors.
Staff
Guests commend the receptionist and breakfast personnel for their personable and helpful demeanor, making check-ins and morning routines a delight. The housekeeping is noted for its diligence, maintaining a very clean and cozy environment throughout the hotel. The hotelier's experience and professionalism do not go unnoticed, adding to the overall pleasant experience.
Many visitors appreciate the personal touches offered by the staff, including accommodating guests with pets and bikes and delivering breakfast tailored to individual preferences. The attention to detail and willingness to go above and beyond to solve any issues ensure that guests feel well cared for during their stay.
Overall, Hotel Martinez's staff is recognized for their remarkable service, blending warmth, kindness and efficiency, creating a memorable experience for every guest.
Wi-Fi
Family
Guests repeatedly highlight the super-friendly terrace and the human, friendly family spirit of the hotel staff, who are noted for being helpful and attentive. Visitors have enjoyed their stays with friends and family alike, appreciating the familiar and inviting ambiance.
While there was one mention of a negative experience, the overwhelming sentiment is positive with many families expressing their intention to return. Overall, Hotel Martinez stands out for its ability to provide a comfortable and family-oriented stay.
Dog Friendly
No, Hotel Martinez doesn't have any pool.
No, a spa isn't available at Hotel Martinez.
Yes, Hotel Martinez welcomes dogs.
No, parking facilities aren't available at Hotel Martinez.
No, Hotel Martinez doesn't have a gym.
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