Relaxia Olivina

Puerto del Carmen 28.92386000, -13.64237500 , Calle Grecia 11 (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsRelaxia Olivina is celebrated for its prime location on the scenic island of Lanzarote. Its strategic positioning offers guests easy access to charming beaches like Los Pocillos and Playa Carmen's vibrant shopping and dining districts, all while maintaining a tranquil ambiance. The hotel grounds are well-maintained, with efficient transport links that make exploring the island convenient, appealing to both avid explorers and those seeking relaxation.

Guests frequently praise the hotel's breakfast and dinner offerings for their variety and quality. The extensive all-inclusive buffet features fresh international cuisine that caters to diverse tastes, with chefs accommodating dietary preferences and providing made-to-order options like omelets. While there are mentions of monotonous options over time, the positive dining experience is echoed in the atmosphere and attentive service in spacious, comfortable dining areas.

The accommodations at Relaxia Olivina are noted for their cleanliness and size, with daily housekeeping ensuring spotless rooms. While some guests highlight the need for renovations due to outdated decor and lack of air conditioning, the well-maintained rooms and friendly, multilingual staff contribute to a pleasant stay. Cleanliness is a standout feature throughout the hotel, with immaculate property grounds and dedicated staff maintaining high tidiness standards.

The hotel's staff receives high praise for their friendliness and dedication, significantly enhancing the welcoming atmosphere. Specific team members are noted for their exceptional service, and their solution-oriented approach ensures a comfortable and accommodating experience for guests.

While the Wi-Fi service is an area needing improvement due to connectivity issues and limited free access, many other facilities are well-received. The pool area, featuring three distinct swimming pools, offers ample sunbeds and a relaxing environment, complemented by beautiful gardens. The proximity to the beach adds to the appeal, providing guests with picturesque coastal relaxation.

Relaxia Olivina is particularly popular with families, offering excellent facilities and entertainment options tailored for children. The family rooms provide ample space, contributing to a stress-free vacation experience. The friendly staff and engaging activities further cement Relaxia Olivina's reputation as a family-friendly destination, with many guests planning to return.

In summary, while some areas like room updates and Wi-Fi could be improved, Relaxia Olivina remains a clean, scenic, and family-oriented hotel with excellent dining options and dedicated staff, offering a delightful stay for those visiting Lanzarote.
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Categories
Family Friendly Hotel
This hotel is listed among the top family-friendly hotels in Puerto del Carmen, but specific details are not available in the provided context.

Hotel near Nightlife Spots
Located in Puerto del Carmen, this hotel is near the main strip, providing convenient access to nightlife. The hotel's location on Calle Grecia places it within easy reach of various bars and entertainment venues.

4-Star Hotel
This hotel enjoys a prime location near Playa Park. It features a la carte restaurant and snack bar on site and offers to take advantage of a fitness area. The sandy beach is located 9 minutes’ walk away.

Hotel with Outdoor Pool
The hotel features three outdoor swimming pools, two of which are filled with saltwater. One pool is heated in winter, and all pools include a designated children's zone. A poolside bar is also available.

Hotel with All Inclusive Packages

Hotel near Golf Courses

Hotel near The Beach

Hotel for Honeymoon

Hotel with Swimming Pool

  Children's Pool    Outdoor Pool  


Hotel with Tennis Courts

Hotel with Children's Pool

Room Types
Twin Room This room has a balcony, a flat-screen TV, a safe and a private bathroom.

Twin Room (2 Adults + 1 Child) This room has a balcony, a flat-screen TV, a safe and a private bathroom.

Basic Family Room (2 Adults + 2 Children) This room has a balcony, a flat-screen TV, a safe and a private bathroom. All Family Rooms are located in a separate building from the main hotel building.

Twin Room (1 Adult) This air-conditioned twin room includes a TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.

Basic Family Room (2 Adults + 1 Child) This family room comes with a balcony/terrace, tile/marble floor and sofa. All Family Rooms are located in a separate building from the main hotel building.

Basic Family Room (2 Adults) This family room features a balcony, sofa and satellite TV. All Family Rooms are located in a separate building from the main hotel building.

Basic Triple Room The spacious triple room provides a wardrobe, a safe deposit box, as well as a private bathroom featuring a bath and a bidet. The unit offers 3 beds.

Two-Bedroom Apartment This apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Featuring a terrace, this apartment also offers a wardrobe, a safe deposit box and a TV with satellite channels. The unit offers 5 beds.

One-Bedroom Apartment The unit offers 3 beds.

Guest Reviews
7.7
Good
Location
Relaxia Olivina's location in the picturesque island setting provides an ideal base to explore Lanzarote with minimal effort. Situated near several charming beaches, including Los Pocillos, it affords guests a pleasurable short walk to sun-kissed sands and crystal blue waters. The hotel's proximity to Playa Carmen offers easy access to bustling shopping districts, cozy bars, and diverse restaurants, all without sacrificing the tranquility of its quiet surroundings. The well-maintained hotel grounds are complemented by efficient transport links like bus routes, making it convenient to venture to surrounding cities and attractions. Guests consistently appreciate its strategic positioning, whether it's for a leisurely promenade or a quick journey to the island's varied landscapes. Relaxia Olivina manages to balance accessibility and relaxation, offering a wonderful location that caters to both avid explorers and those seeking rest.

Breakfast
The breakfast at Relaxia Olivina generally receives positive feedback for its extensive variety and quality, particularly within the context of an all-inclusive package. Many guests appreciate the freshly made items such as omelets and pancakes, which contribute to a satisfying morning meal. There is a good range of options available, including an international buffet with crepes, bacon, cold cuts, eggs in various styles, fresh fruits, and more. Diners find the quality of the food to be impressive, with numerous options to suit different tastes.

The chefs seem to be an asset to the breakfast experience, frequently praised for accommodating guests' preferences, especially with made-to-order omelets. Additionally, the value for money and the freshness of ingredients, particularly salads, add to the positive dining experience. Despite these highlights, a few reviews mention areas for improvement, such as the monotony of the options over time, quality of cereals, and limited pastry selection.

Some logistical inconveniences are noted, such as having to cross the street to access the dining room. However, on the whole, the breakfast service at Relaxia Olivina is well-regarded for its variety, quality, and the pleasant dining ambiance it provides.

Dinner
Relaxia Olivina offers a dining experience that frequently impresses its guests with a diverse range of meals. The hotel is praised for its extensive all-inclusive buffet, which features a delightful mix of both typical and international cuisine. Guests can enjoy a wide variety of dishes every day, including fresh salads, meats, fish, pizzas, and even paella, appealing to various tastes and preferences. Vegetarians will find suitable options as well, with a particularly good selection available.

The quality of the food is often noted as excellent, with guests appreciating the fresh, tasteful, and abundant offerings. The meals, spanning breakfast, lunch, and dinner, are described as spectacular, with new choices and plenty of options each day ensuring guests never go hungry. Despite some mention of repetitive dishes, the overall consensus points toward a satisfying dining experience.

The hotel's ambiance and friendly staff contribute to making meal times pleasant, with spacious dining areas ensuring comfort and avoiding overcrowding. While some reviews highlight limitations in variety and scheduling, the positive notes about the diverse and plentiful selection often overshadow these concerns. With attentive service and a welcoming atmosphere, guests are likely to enjoy a fulfilling culinary experience during their stay at Relaxia Olivina.

Rooms
Relaxia Olivina offers spacious and very clean accommodations, with daily housekeeping ensuring rooms are kept spotless. Visitors appreciate the generous size of the rooms, which often include a large balcony or living area. The family rooms are particularly noted for their spaciousness, featuring separate bedroom and living areas with plenty of storage. The location of some rooms near the pool or with pool views is a highlight for some guests.

However, there are several reports of the rooms being outdated, with many pointing out desperately needed renovations. The decor and furniture are considered old-fashioned, with some rooms showing significant wear and tear. Additionally, several guests noted the absence of air conditioning in basic rooms, which is unusual for a four-star hotel.

While the hotel offers good value for the cleanliness and size of its rooms, and the facilities are praised as being beautiful and well-maintained, the age and dated look of the accommodations stand out as areas for improvement. Regardless, Relaxia Olivina remains a pleasant place to stay, with the peaceful atmosphere and friendly, multilingual staff contributing to an overall enjoyable experience.

Beds
Relaxia Olivina offers a mixed experience when it comes to the sleeping arrangements. Many guests have found the beds to be very comfortable, contributing to a restful night's sleep. An upgrade to a suite reportedly comes with particularly comfy beds, and some visitors have appreciated the quality of the bedding, highlighting this as a positive aspect of their stay.

However, there are notable concerns regarding the condition and comfort of some mattresses. A recurring comment is that the beds tend to be hard, which may not suit everyone's preference. There are instances where guests found the mattresses either too firm or flat and old, which occasionally led to discomfort and back pain. Some also reported issues with spring mattresses being uncomfortable as they dig into the back. Additionally, certain beds were described as average, suggesting they might not meet the expectations of travelers seeking exceptional comfort.

The bedding is reported to be good, and the option to change bed linen upon request is available, ensuring a fresh sleeping environment. Despite a number of guests experiencing less comfort than anticipated, the hotel's large rooms and proximity to the pool and beach remain favorable aspects of the overall accommodation experience, providing the potential for relaxation beyond the sleeping arrangements.

Cleanliness
Relaxia Olivina stands out as a beacon of cleanliness and meticulous care in the hospitality landscape. Known for its close proximity to the beach, guests repeatedly note the hotel's impressive standards of tidiness. The property and its grounds are consistently described as being immaculately maintained with regular cleaning, ensuring that every corner of the hotel is spotless. Rooms are cleaned daily to a high standard, with fresh towels provided every day, contributing to a sense of comfort and well-being. The attentive and friendly staff, including the cleaning personnel, are highlighted for their dedication and for going the extra mile to ensure guests' satisfaction. While a few guests mention minor concerns about the age of some facilities, these do not overshadow the overall experience of staying in such a clean and well-maintained environment. The hotel's commitment to cleanliness is evident, reflecting a broader pride in the pristine condition of the surrounding area. This dedication helps Relaxia Olivina retain its reputation as a reliably clean and serene destination, where guests can relax and enjoy their stay with confidence.

Staff
The staff at Relaxia Olivina has left a lasting impression on its guests, consistently praised for their friendliness and dedication. Reviews highlight the team as lovely, polite, and exceptionally helpful, often going above and beyond to accommodate varying requests. Whether at the reception, restaurant, or bar, the employees are described as attentive, hardworking, and professional. Specific mentions of staff members like Raquel and Miguel add a personal touch to the excellent service experienced by visitors. Guests appreciate the solution-oriented approach, with staff always ready to make a stay as comfortable as possible, such as offering extra pillows for added comfort. Despite the challenges posed by Covid restrictions, the team managed to maintain remarkable service levels. Overall, the staff's availability, kindness, and genuine warmth contribute significantly to the hotel's welcoming atmosphere, ensuring a recommendable experience for many travelers.

Wi-Fi
The Wi-Fi service at Relaxia Olivina seems to be an area in need of improvement. Many guests reported unstable connections and difficulty accessing Wi-Fi from their rooms, where the signal was often weak or unavailable. Despite the presence of repeaters in some apartments, connectivity issues persisted. While free Wi-Fi is offered, it is limited to half an hour per day in the reception area, leaving guests with the option of a paid service costing 20 euros per week. For those needing reliable internet access, this setup might be less than ideal. However, there is mention of free, fast Wi-Fi, though it's unclear if this is an isolated experience. Overall, guests suggest that the Wi-Fi could be enhanced to meet the expectations of modern travelers.

Pool
Relaxia Olivina boasts a range of swimming options that consistently earn high praise from guests. The hotel features three distinct pools, offering a choice between freshwater and saltwater experiences. The main pool, which is heated, provides a comfortable swimming temperature and is often highlighted as a standout feature. While this pool can get busy, the two other pools offer a quieter setting for those seeking a more laid-back atmosphere.

Guests appreciate the abundance of sunbeds available throughout the day, ensuring no rush to claim a spot. The pool area's layout is noted to be well-planned, with beautiful gardens enhancing the relaxation experience. Families with children find the facilities particularly accommodating, including children's play areas and pools designed for younger guests.

Cleanliness is a consistent point of praise, with the pools and surrounding areas kept tidy and inviting. While some note the absence of music or daytime activities, others feel this contributes to a peaceful environment ideal for unwinding. The proximity to the sea adds an extra layer of appeal, allowing guests the option to enjoy both the pools and the nearby beach. Overall, Relaxia Olivina's pool facilities provide a delightful escape with ample space and amenities to satisfy a broad range of preferences.

Beach
Nestled in a prime location, Relaxia Olivina offers guests easy access to some of the most stunning beaches of the area. The hotel is just a short and pleasant walk away from several expansive sandy shores, making it an ideal choice for beach lovers. With the sea merely a few steps away, guests can easily explore the diverse beach options, ranging from secluded stretches that offer tranquility to livelier areas adjacent to shopping strips and restaurants. The proximity to both large and small beaches allows visitors to experience the beauty of Los Pocollos, with its serene atmosphere often giving the impression of a deserted paradise. While the pool area at the hotel may not be as well maintained as expected, the unbeatable closeness to the picturesque coastline more than compensates, presenting travelers with an enticing opportunity to indulge in coastal relaxation.

Family
Relaxia Olivina emerges as a top choice for families seeking a delightful getaway. With excellent facilities tailored for young ones, including a kids club that impresses with its inviting activities, the hotel makes family travel easy and enjoyable. Guests appreciate the welcoming and attentive staff, who effortlessly connect with the children through friendly chats and smiles, enhancing the overall experience. The entertainment crew is highly praised, ensuring laughter and fun for everyone with quality evening shows and engaging animation.

The hotel's structure is synonymous with comfort and convenience for families, evidenced by popular family rooms that provide ample space and a terrace for relaxation. Amidst an expansive setting, Relaxia Olivina retains a personal atmosphere, making families feel at home even during peak times such as the British school holidays, when many children are present. With varied and high-quality catering options, even particular eaters will find satisfying choices, ensuring every meal is a pleasant experience. The abundance of sun loungers and family-oriented surroundings add to the stay's appeal, making it well-suited for a family break. Many guests are so impressed that rebooking is often on their agenda, further cementing Relaxia Olivina’s reputation as a definitive family-friendly destination.

4 Star
Relaxia Olivina has received a mix of reviews, with many pointing out that the hotel falls short of its four-star rating. Several guests have noted that while the hotel has potential, it is in need of updates and renovations, particularly concerning its dated facilities. There is a particular call for improvements in the quality and availability of amenities expected at a four-star establishment, such as the sun loungers and dining areas.

The dining experience appears to be another area where expectations are not met, with numerous comments on the low quality of food, which doesn't align with the four-star promise. The cleanliness of the rooms and the hotel, in general, has also received criticism, with some guests feeling that housekeeping services are inconsistent.

The absence of air conditioning in some rooms and the limited availability of double beds have also been highlighted, which detracts from the overall comfort and reputation of the hotel. Despite these challenges, a few guests found aspects of their stay satisfactorily aligned with a good four-star experience. Nonetheless, the consensus strongly suggests that Relaxia Olivina needs significant enhancements to meet the standards expected of its advertised star rating.

All-Inclusive Packages
Relaxia Olivina offers a well-rounded all-inclusive experience that impresses guests with its excellent value for money. The extensive food options are a highlight, with dozens of choices available daily, ensuring there is something for everyone’s taste. Many visitors praise the quality and variety of the buffet, describing it as very good for an all-inclusive setup. The hotel’s all-inclusive program is comprehensive, running from 8 AM to midnight, which allows guests to enjoy food and beverages throughout the day at their convenience.

The cuisine is often described as lovely and brilliant, with some guests noting that the dishes are not only varied but also of excellent quality, particularly considering the all-inclusive nature. The drinks included in the plan receive high marks as well, contributing to the overall positive dining experience. Guests appreciate the friendly and accommodating staff, as well as the cleanliness and services provided by the hotel, which further enhance their stay.

While some reviews suggest room for improvement in terms of food quality, the general consensus is that the all-inclusive offering is good, with a satisfactory selection available. Relaxia Olivina stands out as a great choice for travelers seeking a good value stay in Puerto del Carmen, combining a wide range of amenities with a favorable price-quality ratio.


Yes, Relaxia Olivina has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Relaxia Olivina.

No, Relaxia Olivina doesn't allow dogs.

No, parking facilities aren't available at Relaxia Olivina.

No, Relaxia Olivina doesn't have a gym.

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