La Isla y el Mar, Hotel Boutique
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Summary of reviewsLa Isla y el Mar, Hotel Boutique in Puerto Del Carmen is a highly praised destination for those seeking a peaceful and luxurious retreat. Its prime location above the old quarter and harbor offers stunning views and a welcoming, serene atmosphere, ideal for relaxation. Although the steep hill can be challenging for some and the immediate surroundings may feel less upscale, the proximity to the town center and local attractions make it a convenient base for exploring the island.
The breakfast experience at the hotel is exceptional, featuring an extensive buffet with high-quality, freshly prepared dishes and a variety of choices that cater to different tastes. The well-presented and abundant options, combined with attentive service, make breakfast a memorable part of the stay. The dinner offerings also receive high marks with themed nights and a gourmet restaurant providing delicious, meticulously prepared dishes. Despite occasional critiques about food temperature and service, the overall dining experience is highly positive.
Guests consistently praise the spacious, modern and stylish rooms which often come with terraces offering stunning sea views. The bathrooms are noted for their size and luxury, further adding to the comfortable and tranquil ambiance. Excellent cleanliness throughout the hotel, including the public areas and suites, is frequently highlighted with housekeeping staff commended for their thoroughness and friendliness.
The staff at La Isla y el Mar are a standout feature, known for their warm, helpful and professional nature. Guests frequently highlight the exceptional service and personal attention provided by team members across various departments, enhancing the overall hospitality experience.
The spa, despite some booking logistics and restricted access, offers a cozy and intimate setting with excellent facilities that contribute to a relaxing escape. The gym, though small, is well-equipped and maintained, serving its purpose effectively for most guests.
The pool area is described as beautiful and relaxing with guests appreciating the clean, heated pool and comfortable sun loungers. While the pool's size and depth may limit swimming, the tranquil ambiance and excellent poolside services make it a delightful spot for relaxation.
The adults-only policy adds to the hotel's serene and relaxing environment, making it an ideal choice for those looking to unwind without the presence of children. Overall, La Isla y el Mar, Hotel Boutique combines luxury, tranquility and outstanding service to create a memorable and enjoyable stay for its guests.
Categories
The breakfast experience at the hotel is exceptional, featuring an extensive buffet with high-quality, freshly prepared dishes and a variety of choices that cater to different tastes. The well-presented and abundant options, combined with attentive service, make breakfast a memorable part of the stay. The dinner offerings also receive high marks with themed nights and a gourmet restaurant providing delicious, meticulously prepared dishes. Despite occasional critiques about food temperature and service, the overall dining experience is highly positive.
Guests consistently praise the spacious, modern and stylish rooms which often come with terraces offering stunning sea views. The bathrooms are noted for their size and luxury, further adding to the comfortable and tranquil ambiance. Excellent cleanliness throughout the hotel, including the public areas and suites, is frequently highlighted with housekeeping staff commended for their thoroughness and friendliness.
The staff at La Isla y el Mar are a standout feature, known for their warm, helpful and professional nature. Guests frequently highlight the exceptional service and personal attention provided by team members across various departments, enhancing the overall hospitality experience.
The spa, despite some booking logistics and restricted access, offers a cozy and intimate setting with excellent facilities that contribute to a relaxing escape. The gym, though small, is well-equipped and maintained, serving its purpose effectively for most guests.
The pool area is described as beautiful and relaxing with guests appreciating the clean, heated pool and comfortable sun loungers. While the pool's size and depth may limit swimming, the tranquil ambiance and excellent poolside services make it a delightful spot for relaxation.
The adults-only policy adds to the hotel's serene and relaxing environment, making it an ideal choice for those looking to unwind without the presence of children. Overall, La Isla y el Mar, Hotel Boutique combines luxury, tranquility and outstanding service to create a memorable and enjoyable stay for its guests.
Luxury Hotel
A 5-star adults-only boutique hotel, certified as Biosphere-Smart, offering a unique blend of harmony and sophistication. Its modern design includes stepped terraces with Atlantic Ocean views, and Deluxe and Premium Suites feature private jacuzzis. The hotel provides an exclusive culinary experience at its two restaurants, including the Kentia Gourmet Club, and a comprehensive spa with various treatments and hydrotherapy facilities.
Hotel near Golf Courses
This hotel is located near Lanzarote Golf and is featured in golf packages. It offers transfer services directly to the golf course, making it highly convenient for golfers.
Hotel Taking Steps Towards Sustainability
This hotel holds the Biosphere Responsible Tourism sustainability certificate and the Biosphere-Smart Hotel certification. It utilizes geothermal energy for air conditioning, manages water resources efficiently, and uses biodegradable cleaning products. The hotel also has an energy certification label indicating it consumes significantly less energy than similar non-sustainable hotels, and sources food from its organic garden.
Hotel for Honeymoon
This eco-friendly boutique hotel offers modern luxury and a serene atmosphere. Its unique design, focus on sustainability, and high level of service create a distinctive and romantic setting for an intimate honeymoon.
Romantic Hotel
Offers stylish and modern boutique accommodations with stunning views. Its central location allows for romantic strolls and intimate dinners in Puerto del Carmen.
Hotel with Swimming Pool
This boutique hotel features a heated outdoor pool with amazing views. The spacious suites have crisp white linens and aquamarine accents, with honeymoon suites offering ocean-facing hot tubs. The hotel also includes a hip pool bar and two restaurants.
Heated Pool Outdoor Pool
Business Hotel
Offering an outdoor pool, a pool bar, room service, a restaurant, and a fitness center, it also has a great guest rating. This convenient hotel also offers scuba diving, snorkeling, a bar, and breakfast.
Hotel with Parking
This boutique hotel offers free private parking on site, providing guests with secure and convenient parking without the need for a reservation. This ensures easy access to your vehicle throughout your stay.
EV charging stations
Hotel for Adults Only
This boutique hotel provides a relaxing haven with plush suites and a deluxe spa. It is located a mere 400m from Playa Chica beach. The hotel exudes a serenity that is often missing from Lanzarote's big resort hotels.
Hotel for Yoga
A boutique hotel known for its stylish design and tranquil ambiance. The serene atmosphere and potential for private yoga sessions make it ideal for relaxation and mindfulness.
Hotel with EV Charging Stations
La Isla y el Mar, Hotel Boutique offers electric vehicle charging stations for guests. Parking is available and is free of charge at this hotel.
5-Star Hotel
This intimate boutique hotel offers luxurious suites with Atlantic sea views. It features a wellness center, outdoor pool, and varied dining choices, making it ideal for a romantic getaway.
Hotel with Outdoor Pool
This boutique hotel features outdoor pools and a poolside bar, set overlooking the Atlantic Ocean. It offers a stylish and relaxing atmosphere.
Hotel with Heated Pool
Based on the user search and the hotel's presence in the provided list tagged for heated pools, La Isla y el Mar, Hotel Boutique is included for its likely offering of heated pool facilities.
Hotel near The Beach
Hotel with Spa
Accessible Hotel
Hotel with Gym
Guest Reviews
La Isla y el Mar, Hotel Boutique, enjoys a prime location in Puerto Del Carmen that guests frequently praise. Nestled above the old quarter and harbor, the hotel is just minutes away from the town center and a short drive from the airport. Its elevated setting provides great views and a serene atmosphere, perfect for a relaxing vacation away from the hustle and bustle of busier areas.
Despite its tranquil and picturesque spot, some guests note that the steep hill leading back to the hotel can be challenging, especially for those less mobile. Additionally, while the town center and harbor are easily accessible on foot, reaching the main beachfront areas and other lively parts of Puerto Del Carmen may require a car due to the hilly terrain.
The hotel's location serves as an ideal base for exploring the island with all major attractions within a 45-minute drive. The proximity to local fish restaurants near the harbor and the general quietness of the area are appreciated by those looking for a more relaxed experience. However, some guests mention that the immediate surroundings of the hotel, being in the older part of Puerto Del Carmen, might not be as upscale or welcoming as the hotel itself.
Overall, the location of La Isla y el Mar strikes a balance between accessibility and tranquility, making it a great choice for those seeking a peaceful retreat with convenient access to the island's attractions.
At 'La Isla y el Mar, Hotel Boutique,' the breakfast experience consistently impresses guests. The offerings are described as exceptional, fantastic and superb with an extensive buffet that caters to a wide range of tastes. The quality of food is highly praised with fresh ingredients and a variety of choices, including freshly made egg dishes, pancakes, waffles and a diverse selection of bread, cheese and cold cuts. Guests appreciate the well-presented and abundant options, from fresh fruits to custom-prepared dishes.
Many reviewers highlight the deliciousness and high standard of the breakfast, noting that it includes everything one might wish for. The breakfast not only provides a hearty start to the day but also showcases a well-managed and attentive service, adding to the overall positive dining experience.
Despite a few minor critiques, such as the breakfast room sometimes being too hot and the early breakfast takeaway options not meeting expectations, the overall sentiment remains overwhelmingly positive. Guests leave impressed by the impressive spread and the meticulous care in preparation and presentation, making breakfast at 'La Isla y el Mar' a memorable part of their stay.
At La Isla y el Mar, Hotel Boutique, guests have overwhelmingly positive impressions of the dining experience, particularly praising the quality and variety of the food. The breakfast and dinner offerings receive high marks for their freshness and flavor with some describing the meals as the best they have experienced in a holiday resort in a long time. The half board dinners are noted for being very good with an impressive spread that includes themed evenings like sushi and Italian nights, adding delightful diversity to the menu.
The gourmet restaurant at the hotel stands out as exceptional, often being highlighted for its high-level dishes, varied starters and multiple main course options, all of which are meticulously prepared. Guests also enjoy the cocktail bars and live music that accompany their dining, adding to the overall pleasurable experience. Quality wines and delicious cocktails further enhance the dining atmosphere.
However, some guests did note occasional drawbacks, such as the food not always being hot and the restaurant schedule being somewhat limited. Additionally, a small number of reviews mentioned issues with the à la carte restaurant, calling it expensive and the service spotty. Despite these minor criticisms, the consistent theme is one of exceptional dining, friendly staff and a level of cuisine that makes for a memorable stay.
La Isla y el Mar, Hotel Boutique offers rooms that are consistently praised for their spaciousness and comfortable layouts. Guests frequently highlight the modern and stylish decor, emphasizing the well-appointed and exceptionally clean spaces. The rooms, often described as large or even resembling small apartments, provide distinct living areas and terraces with stunning sea views.
The bathrooms receive special mention for their size and luxurious showers, contributing to the overall sense of comfort and tranquility. Many rooms come with added amenities such as private balconies, Jacuzzis and generous living areas, enhancing the guest experience.
Despite a few critiques regarding room layout and occasional maintenance issues, the overall consensus underscores the high quality and excellent service provided. Rooms are described as light, airy and modern with thoughtful details that cater to comfort and relaxation.
The combination of spacious, well-equipped rooms and the incredible views make La Isla y el Mar a standout choice for travelers seeking both luxury and tranquility in their accommodations.
Guests of 'La Isla y el Mar, Hotel Boutique' had mixed opinions about the beds, though many reviews leaned towards a positive experience. A significant number of guests found the beds to be comfortable with some describing them as very comfy, super comfortable and even the most comfortable bed they’ve ever slept in. The beds are often described as large or extra-large double beds, which many guests appreciated for the additional space. Pillows and bedding quality generally met expectations for a 5-star hotel.
However, some guests pointed out issues with firmness, noting that mattresses were on the hard side or very hard and uncomfortable. A few reviews mentioned that some beds were comprised of two single beds put together, causing them to move or separate, which affected sleep quality. There were also some comments on beds being on wheels and old or worn-out furniture, which detracted from the overall comfort.
Despite these occasional drawbacks, the large, comfortable sunbeds by the pool were well-received, adding to the guests' relaxation experience. Preferences for bed firmness varied among guests, but overall, 'La Isla y el Mar, Hotel Boutique' provided a generally comfortable bedding experience with room for minor improvements.
La Isla y el Mar, Hotel Boutique, consistently impresses guests with its impeccable cleanliness. Visitors frequently highlight that the entire hotel, from the public areas to the spacious suites, is spotlessly maintained. The staff responsible for housekeeping are often praised for their friendly demeanor and thorough attention to detail.
Guests report that maintenance issues are resolved promptly and efficiently, contributing to the overall sense of a well-maintained environment. The hotel's modern and beautiful facilities add to the appeal, ensuring that visitors find both comfort and aesthetic pleasure during their stay.
The tranquil and clean ambiance of the hotel creates a relaxing atmosphere, making it a perfect retreat for those looking to unwind. While some guests noted the cleaning schedule could occasionally be late, the vast majority praised the exceptional overall cleanliness and fresh scent throughout the hotel.
La Isla y el Mar succeeds in offering a pristine and peaceful escape with excellent housekeeping and a strong commitment to maintaining a hygienic environment.
At 'La Isla y el Mar, Hotel Boutique', the staff play a pivotal role in creating a memorable experience for guests. Reviews highlight the consistent friendliness and professionalism of the team with many guests reflecting on the warm, helpful and attentive nature of the staff. From the reception to the restaurant, pool bar and housekeeping, the personnel's kindness and respect towards guests stood out remarkably.
Guests frequently praised the exceptional service, noting the staff's willingness to go above and beyond to cater to their needs. Specific mentions include individuals like César, Daniela and Mateo, whose attentiveness and friendliness left a lasting impression. The staff's promptness and efficiency in providing service also received high marks.
Even in the busy Kentia restaurant, where some found the staff to be overworked, the generally welcoming and accommodating nature of the staff won praise. The courtesy extended by everyone from the bartenders crafting delicious cocktails to the cleaning staff maintaining comfort, contributed significantly to guests feeling at home.
Overall, the reviews suggest that the staff at 'La Isla y el Mar, Hotel Boutique' are not only professional and courteous but bring a personal touch that elevates the hospitality experience to a five-star level.
La Isla y el Mar, Hotel Boutique boasts a delightful spa that has garnered positive feedback for its intimate and inviting atmosphere. Visitors appreciated the small yet cozy setting, which provides a relaxing escape. The spa facilities, including the sauna, steam room and jacuzzi, are noted as excellent and contribute to the overall relaxing experience.
Guests praised the friendly and professional spa staff, who enhance the experience with their competence and cordial service. The massages, particularly the jet lag package and the extensive 2-hour session, are frequently highlighted for their relaxing and rejuvenating effects.
Despite some logistical challenges with booking appointments and restricted access during the week, the spa area itself is described as great and magnificent. With its excellent facilities and serene environment, the spa at La Isla y el Mar, Hotel Boutique offers a wonderful opportunity for relaxation and wellness.
La Isla y el Mar, Hotel Boutique offers a gym that has received diverse feedback from its guests. On the positive side, many visitors have found the gym to be well-equipped, modern and clean with some even describing it as great and excellent. The maintenance of the equipment is often highlighted, providing a pleasant experience for those looking to maintain their fitness routines during their stay. The leisure center, which includes the gym, has also been praised as a whole.
However, there are mentions of the gym being small with a lack of variety in facilities and some guests believe it could be better equipped. Additionally, a few visitors noted that the condition of the machines did not entirely meet the expectations for a 5-star hotel. Despite these points, the overall sentiment is that the gym serves its purpose effectively for most travelers.
La Isla y el Mar, Hotel Boutique offers a pool experience that is generally well-received by its guests. The pool area is often described as beautiful, fabulous and delightful. Many find the atmosphere relaxing and appreciate the clean, well-maintained condition of the pool. The inclusion of a heated pool is frequently mentioned as a positive feature, providing perfect water temperatures and even bubble beds for added comfort.
Guests appreciate the pool's amenities, including a poolside bar that serves lovely food and cocktails, although there are suggestions that extending the bar's hours would enhance the overall experience. The sun loungers around the pool, some with sea views, add to the comfort with many noting their cosiness.
However, the pool does have its limitations. It is frequently described as small and shallow, making it more suitable for cooling off rather than swimming laps. Some guests found the pool area to be crowded at times and mentioned there were not enough sunbeds available. Despite these drawbacks, the overall ambiance of the pool area is said to be peaceful and enjoyable, offering a pleasant spot for rest and relaxation.
In summary, while the pool at La Isla y el Mar may not suit those looking for ample space for swimming, it excels as a tranquil, cozy area for relaxation, complemented by excellent poolside services and a welcoming atmosphere.
La Isla y el Mar, Hotel Boutique offers a serene adults-only atmosphere perfect for those seeking tranquility. The absence of children contributes significantly to the peaceful and relaxing environment, allowing guests to fully unwind. The hotel's setting, coupled with its luxurious 5-star amenities, enhances the overall sense of relaxation. The pool area stands out with its unbeatable views, offering a perfect spot to relax and soak in the serene surroundings. This hotel is an ideal choice for adults looking to enjoy a quiet and peaceful getaway in a luxurious setting.
La Isla y el Mar, Hotel Boutique stands out as an accessible venue for guests with disabilities. The hotel offers a large parking lot, which includes convenient spaces specifically for handicapped guests, ensuring ease of access from the moment they arrive. Guests have noted that the hotel as a whole is perfectly accessible, including the rooms which are designed to accommodate disabled individuals. The pool area is also accessible, making it possible for all guests to enjoy the facility.
Additionally, essential amenities such as private entrances and an elevator contribute further to the hotel's accessibility. The presence of a bathroom designed for accessibility adds to the comfort and convenience of the stay. While a minor note mentions the venue as less suitable for disabled, the overall feedback highlights that La Isla y el Mar prioritizes accessibility, making it a suitable choice for guests with disabilities.
La Isla y el Mar, Hotel Boutique, offers a remarkable experience with its heated outdoor pool. Guests frequently mention how amazing the heated pool is, providing a comfortable and enjoyable swimming experience. The pool area is particularly highlighted for its breathtaking views, making it a hit among visitors. Multiple small, nicely heated pools ensure that guests have ample space to relax and enjoy. Complementing the pool experience, the hotel also receives praise for its top bathroom amenities and a very good breakfast buffet, enhancing the overall stay.
Drawing from guest reviews, the outdoor pool at 'La Isla y el Mar, Hotel Boutique' emerges as a highlight, frequently described as beautiful, lovely and very clean. It's set in a gorgeous pool area that guests found outstanding and fabulous with plenty of loungers and soft sunbeds available for relaxation. The setting includes a pool bar where patrons can order drinks and enjoy attentive service from the staff, making the experience even more pleasant.
However, the availability of sunbeds seems to be a mixed bag with some remarks about not having enough. There was also mention of the water temperature being less consistent with comments about the pool being very cold, while others found it too warm. Despite these varying opinions, the pool's sea view and complementary facilities like a shower for guests before their departure add to its appeal.
Its proximity to the airport with free parking and only a short drive away, makes 'La Isla y el Mar' convenient for travelers. Whether cooling down in the pool, lounging under the sun or enjoying a drink from the poolside bar, the outdoor pool area provides a refreshing and delightful experience.
La Isla y el Mar, Hotel Boutique, stands out as an exceptional choice for those commemorating special occasions and seeking a tranquil escape. Designed for adult-only stays and warm, dry weather, this hotel provides an idyllic setting for couples wanting to disconnect from daily life. Numerous honeymooners have praised the hotel for its unforgettable experience and dedicated honeymoon facilities, making them feel extraordinarily special.
Guests celebrating anniversaries, like their 30 years of marriage and significant birthdays, such as a 50th, have found the hotel to be a perfect venue with staff going above and beyond to plan and perfectly execute special requests like room decorations. The hotel's ambiance is romantic and relaxing, ideal for a getaway holiday.
Couples have consistently recommended La Isla y el Mar for its peaceful atmosphere and impeccable service, ensuring their stays—honeymoon or otherwise—are nothing short of perfect. Whether for a short escape or a 10-day honeymoon, the hotel leaves a lasting impression, making it a top pick for anyone seeking a memorable, serene couple's retreat.
La Isla y el Mar, Hotel Boutique is consistently praised for its luxurious and beautifully maintained premises. Described as an adult-only haven, this hotel offers spacious rooms and exceptional sunbathing facilities, making it a standout destination. Patrons often highlight the modernity and exquisite upkeep of the structure, coupled with its elegant and trendy design, reflecting a truly sophisticated ambiance.
Dining at the hotel is a notable high point with guests raving about the fine dining options and delicious food, which further elevates the luxurious experience. The heated pool is another frequently mentioned highlight, providing comfort and warmth, ensuring a pleasurable experience for all visitors. The level of service reflects the hotel's high-end status with many guests expressing that they were treated like royalty throughout their stay.
While the majority of reviews emphatically describe the stay as luxurious and worthy of a 5-star rating, there are a few dissenting voices. Some guests have commented that certain small gestures typically expected from a 5-star hotel were absent, suggesting that the experience might fall short for those accustomed to the very highest levels of luxury.
Overall, La Isla y el Mar impresses with its beautiful amenities, fantastic dining options and luxurious ambiance, making it a remarkable choice for a luxurious getaway.
Location Show Map
Location
Despite its tranquil and picturesque spot, some guests note that the steep hill leading back to the hotel can be challenging, especially for those less mobile. Additionally, while the town center and harbor are easily accessible on foot, reaching the main beachfront areas and other lively parts of Puerto Del Carmen may require a car due to the hilly terrain.
The hotel's location serves as an ideal base for exploring the island with all major attractions within a 45-minute drive. The proximity to local fish restaurants near the harbor and the general quietness of the area are appreciated by those looking for a more relaxed experience. However, some guests mention that the immediate surroundings of the hotel, being in the older part of Puerto Del Carmen, might not be as upscale or welcoming as the hotel itself.
Overall, the location of La Isla y el Mar strikes a balance between accessibility and tranquility, making it a great choice for those seeking a peaceful retreat with convenient access to the island's attractions.
Breakfast
Many reviewers highlight the deliciousness and high standard of the breakfast, noting that it includes everything one might wish for. The breakfast not only provides a hearty start to the day but also showcases a well-managed and attentive service, adding to the overall positive dining experience.
Despite a few minor critiques, such as the breakfast room sometimes being too hot and the early breakfast takeaway options not meeting expectations, the overall sentiment remains overwhelmingly positive. Guests leave impressed by the impressive spread and the meticulous care in preparation and presentation, making breakfast at 'La Isla y el Mar' a memorable part of their stay.
Dinner
The gourmet restaurant at the hotel stands out as exceptional, often being highlighted for its high-level dishes, varied starters and multiple main course options, all of which are meticulously prepared. Guests also enjoy the cocktail bars and live music that accompany their dining, adding to the overall pleasurable experience. Quality wines and delicious cocktails further enhance the dining atmosphere.
However, some guests did note occasional drawbacks, such as the food not always being hot and the restaurant schedule being somewhat limited. Additionally, a small number of reviews mentioned issues with the à la carte restaurant, calling it expensive and the service spotty. Despite these minor criticisms, the consistent theme is one of exceptional dining, friendly staff and a level of cuisine that makes for a memorable stay.
Rooms
The bathrooms receive special mention for their size and luxurious showers, contributing to the overall sense of comfort and tranquility. Many rooms come with added amenities such as private balconies, Jacuzzis and generous living areas, enhancing the guest experience.
Despite a few critiques regarding room layout and occasional maintenance issues, the overall consensus underscores the high quality and excellent service provided. Rooms are described as light, airy and modern with thoughtful details that cater to comfort and relaxation.
The combination of spacious, well-equipped rooms and the incredible views make La Isla y el Mar a standout choice for travelers seeking both luxury and tranquility in their accommodations.
Beds
However, some guests pointed out issues with firmness, noting that mattresses were on the hard side or very hard and uncomfortable. A few reviews mentioned that some beds were comprised of two single beds put together, causing them to move or separate, which affected sleep quality. There were also some comments on beds being on wheels and old or worn-out furniture, which detracted from the overall comfort.
Despite these occasional drawbacks, the large, comfortable sunbeds by the pool were well-received, adding to the guests' relaxation experience. Preferences for bed firmness varied among guests, but overall, 'La Isla y el Mar, Hotel Boutique' provided a generally comfortable bedding experience with room for minor improvements.
Cleanliness
Guests report that maintenance issues are resolved promptly and efficiently, contributing to the overall sense of a well-maintained environment. The hotel's modern and beautiful facilities add to the appeal, ensuring that visitors find both comfort and aesthetic pleasure during their stay.
The tranquil and clean ambiance of the hotel creates a relaxing atmosphere, making it a perfect retreat for those looking to unwind. While some guests noted the cleaning schedule could occasionally be late, the vast majority praised the exceptional overall cleanliness and fresh scent throughout the hotel.
La Isla y el Mar succeeds in offering a pristine and peaceful escape with excellent housekeeping and a strong commitment to maintaining a hygienic environment.
Staff
Guests frequently praised the exceptional service, noting the staff's willingness to go above and beyond to cater to their needs. Specific mentions include individuals like César, Daniela and Mateo, whose attentiveness and friendliness left a lasting impression. The staff's promptness and efficiency in providing service also received high marks.
Even in the busy Kentia restaurant, where some found the staff to be overworked, the generally welcoming and accommodating nature of the staff won praise. The courtesy extended by everyone from the bartenders crafting delicious cocktails to the cleaning staff maintaining comfort, contributed significantly to guests feeling at home.
Overall, the reviews suggest that the staff at 'La Isla y el Mar, Hotel Boutique' are not only professional and courteous but bring a personal touch that elevates the hospitality experience to a five-star level.
Spa
Guests praised the friendly and professional spa staff, who enhance the experience with their competence and cordial service. The massages, particularly the jet lag package and the extensive 2-hour session, are frequently highlighted for their relaxing and rejuvenating effects.
Despite some logistical challenges with booking appointments and restricted access during the week, the spa area itself is described as great and magnificent. With its excellent facilities and serene environment, the spa at La Isla y el Mar, Hotel Boutique offers a wonderful opportunity for relaxation and wellness.
Gym
However, there are mentions of the gym being small with a lack of variety in facilities and some guests believe it could be better equipped. Additionally, a few visitors noted that the condition of the machines did not entirely meet the expectations for a 5-star hotel. Despite these points, the overall sentiment is that the gym serves its purpose effectively for most travelers.
Pool
Guests appreciate the pool's amenities, including a poolside bar that serves lovely food and cocktails, although there are suggestions that extending the bar's hours would enhance the overall experience. The sun loungers around the pool, some with sea views, add to the comfort with many noting their cosiness.
However, the pool does have its limitations. It is frequently described as small and shallow, making it more suitable for cooling off rather than swimming laps. Some guests found the pool area to be crowded at times and mentioned there were not enough sunbeds available. Despite these drawbacks, the overall ambiance of the pool area is said to be peaceful and enjoyable, offering a pleasant spot for rest and relaxation.
In summary, while the pool at La Isla y el Mar may not suit those looking for ample space for swimming, it excels as a tranquil, cozy area for relaxation, complemented by excellent poolside services and a welcoming atmosphere.
Adult Only
Accessible
Additionally, essential amenities such as private entrances and an elevator contribute further to the hotel's accessibility. The presence of a bathroom designed for accessibility adds to the comfort and convenience of the stay. While a minor note mentions the venue as less suitable for disabled, the overall feedback highlights that La Isla y el Mar prioritizes accessibility, making it a suitable choice for guests with disabilities.
Heated Pool
Outdoor Pool
However, the availability of sunbeds seems to be a mixed bag with some remarks about not having enough. There was also mention of the water temperature being less consistent with comments about the pool being very cold, while others found it too warm. Despite these varying opinions, the pool's sea view and complementary facilities like a shower for guests before their departure add to its appeal.
Its proximity to the airport with free parking and only a short drive away, makes 'La Isla y el Mar' convenient for travelers. Whether cooling down in the pool, lounging under the sun or enjoying a drink from the poolside bar, the outdoor pool area provides a refreshing and delightful experience.
Honeymoon
Guests celebrating anniversaries, like their 30 years of marriage and significant birthdays, such as a 50th, have found the hotel to be a perfect venue with staff going above and beyond to plan and perfectly execute special requests like room decorations. The hotel's ambiance is romantic and relaxing, ideal for a getaway holiday.
Couples have consistently recommended La Isla y el Mar for its peaceful atmosphere and impeccable service, ensuring their stays—honeymoon or otherwise—are nothing short of perfect. Whether for a short escape or a 10-day honeymoon, the hotel leaves a lasting impression, making it a top pick for anyone seeking a memorable, serene couple's retreat.
Luxury
Dining at the hotel is a notable high point with guests raving about the fine dining options and delicious food, which further elevates the luxurious experience. The heated pool is another frequently mentioned highlight, providing comfort and warmth, ensuring a pleasurable experience for all visitors. The level of service reflects the hotel's high-end status with many guests expressing that they were treated like royalty throughout their stay.
While the majority of reviews emphatically describe the stay as luxurious and worthy of a 5-star rating, there are a few dissenting voices. Some guests have commented that certain small gestures typically expected from a 5-star hotel were absent, suggesting that the experience might fall short for those accustomed to the very highest levels of luxury.
Overall, La Isla y el Mar impresses with its beautiful amenities, fantastic dining options and luxurious ambiance, making it a remarkable choice for a luxurious getaway.
Yes, La Isla y el Mar, Hotel Boutique has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at La Isla y el Mar, Hotel Boutique.
No, La Isla y el Mar, Hotel Boutique doesn't allow dogs.
Yes, parking facilities are available at La Isla y el Mar, Hotel Boutique.
Yes, La Isla y el Mar, Hotel Boutique has a gym.
Location Show Map
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