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Hotel Beatriz Playa & Spa

Puerto del Carmen , Mato, S/n (Show on Map)

7.4

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Beatriz Playa & Spa is a charming hotel that has exceeded the expectations of most guests. While some guests have expressed concerns about the hotel's four-star rating and the need for a facelift, many have appreciated the services and facilities provided. Although some guests have reported not receiving the wine they paid for, the hotel has been considered a lovely place to stay overall. Despite not meeting some guests' expectations for a four-star rating, Hotel Beatriz Playa & Spa has been praised for its excellent services and facilities.
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Categories

Hotel near Golf Courses

Beachfront Hotel

Hotel near The Beach

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Children's Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Heated Pool

Room Types

Double or Twin Room This spacious air-conditioned room offers satellite TV, a small fridge, and a terrace or balcony. Most come with views of the pool or the sea. A safe is available to rent, and the private bathroom includes a hairdryer. There is free WiFi.

Double or Twin Room with Extra Bed (2 Adults + 1 Child) This spacious air-conditioned room offers satellite TV, a small fridge and a terrace or balcony. Most come with views of the pool or the sea. A safe is available to rent, and the private bathroom includes a hairdryer. There is free WiFi.

Double or Twin Room with Extra Bed (2 Adults + 2 Children) This spacious air-conditioned room offers satellite TV, a small fridge, and a terrace or balcony. Most come with views of the pool or the sea. A safe is available to rent, and the private bathroom includes a hairdryer. There is free WiFi.

Triple Room This spacious air-conditioned room offers satellite TV, a small fridge, and a terrace or balcony. Most come with views of the pool or the sea. A safe is available to rent, and the private bathroom includes a hairdryer. There is free WiFi.

Double or Twin Room with Sea View This spacious air-conditioned room offers satellite TV, a small fridge and a terrace or balcony, most with views of the pool or the sea. A safe is available to rent, and the private bathroom includes a hairdryer. There is free WiFi.

Double or Twin Room with Sea View (2 Adults + 1 Child) This spacious air-conditioned room offers satellite TV, a small fridge and a terrace or balcony, most with views of the pool or the sea. A safe is available to rent, and the private bathroom includes a hairdryer. There is free WiFi.

Triple Room with Sea View This spacious air-conditioned room offers satellite TV, a small fridge and a terrace or balcony, most with views of the pool or the sea. A safe is available to rent, and the private bathroom includes a hairdryer. There is free WiFi.

Double or Twin Room with Sea View (2 adults + 2 children) This spacious air-conditioned room offers satellite TV, a small fridge and a terrace or balcony, most with views of the pool or the sea. A safe is available to rent, and the private bathroom includes a hairdryer. There is free WiFi.

Superior Triple Room (3 Adults) This triple room features a small fridge, flat-screen TV and sofa. There is free WiFi.

Superior Double Room (2 Adults + 1 Child) This double room has air conditioning, satellite TV and sofa. There is free WiFi and a small fridge.

Superior Twin Room (2 adults) This twin room features a small fridge, air conditioning and sofa. There is free WiFi.

Superior Double Room (3 adults + 1 child) This double room has a small fridge, sofa and air conditioning. There is free WiFi.

Superior Double Room (2 Adults + 2 Children) This double room features a sofa, a small fridge and satellite TV. There is free WiFi.

Superior Double Room with Sea View (2 Adults) This double room has air conditioning, a small fridge and sofa. There is free WiFi.

Superior Double Room with Sea View (3 Adults) The spacious double room provides air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 3 beds.

Superior Double Room with Sea View (2 adults + 1 child) This double room has air conditioning, a small fridge and satellite TV. There is free WiFi.

Superior Double Room with Sea View (2 adults + 2 children) This double room features a sofa, air conditioning and a small fridge. There is free WiFi.

Superior Double Room with Sea View (3 adults + 1 child) This double room has a sofa, flat-screen TV and air conditioning. There is free WiFi and a small fridge.

Superior Twin Room There is free WiFi and a small fridge.

Superior Twin Room with Sea View This twin room has a balcony, air conditioning and a small fridge. There is free WiFi.

Junior Suite (2 Adults + 3 Children) This suite features a balcony, sofa and tile/marble floor. There is free WiFi and a small fridge.

Twin Room There is free WiFi and a small fridge.

Standard Single Room There is free WiFi and a small fridge.

Superior Twin Room with City View There is free WiFi and a small fridge.

Superior Single Room There is free WiFi and a small fridge.

Standard Single Room There is free WiFi and a small fridge.

Superior Twin Room There is free WiFi and a small fridge.

Junior Suite There is free WiFi and a small fridge.

About Hotel Beatriz Playa & Spa

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Guest Reviews

7.4

Good

Location

Hotel Beatriz Playa & Spa boasts a prime location right by the sea and close to the airport, making it a convenient choice for travelers. The hotel is also situated in a handy area with shops and attractions nearby. Guests appreciate the proximity to the beach and the beautiful pool area. Although some guests found the hotel to be a bit far from the center of Puerto del Carmen, many rave about the location being ideal for exploring the island's main attractions. Despite being close to the airport, noise is not an issue. The actual hotel is very nice and rooms boast great views. Overall, Hotel Beatriz Playa & Spa is situated in an excellent location and offers good value for money.

Breakfast

The breakfast at Hotel Beatriz Playa & Spa has received mixed reviews from guests. However, the majority of reviewers have praised the good variety of food and the delicious options available at the buffet. Many guests have complimented the large selection and excellent quality of the breakfast with some even describing it as "perfect." In addition to breakfast, many guests have also enjoyed the lunch and dinner buffets, highlighting the variety of options available. While some guests have mentioned having to wait in line for breakfast, others have mentioned that the restaurant was a pleasant place to dine. However, there were some negative comments with a few guests describing the food as basic, poor-quality and even "unedible." Overall, the breakfast at Hotel Beatriz Playa & Spa seems to cater to a wide range of tastes and preferences with many guests satisfied with the selection and quality of food.

Dinner

Hotel Beatriz Playa & Spa offers a decent dining experience with a variety of options. Guests appreciate the good quality local ingredients used in elaborating the food in the hotel kitchen. The grilled meats and fish were especially excellent. However, the buffet restaurant was described as lacking variety and resembling a school dinner hall. Some guests felt that the food quality could have been improved and that the hotel cut corners with mass produced, processed food. The themed restaurants were disappointing with low-quality sushi in the Oriental restaurant and unimaginative Italian cuisine. Some guests were also upset with beverage charges not being included in their packages. Overall, it is important to manage expectations when it comes to dining at the hotel, but guests may still find something to enjoy.

Rooms

The Hotel Beatriz Playa & Spa offers nice and spacious rooms with great pool and sea views. While some rooms are outdated and poorly maintained, others are newly renovated and beautiful. Many guests found their rooms comfortable, clean and tidy, though some complained about the outdated furniture and bathrooms. Some guests noted issues with ants and planes noise. The staff, balconies and spaciousness were praised by many, though some found the lack of signage in the large hotel confusing. Families with babies or toddlers should be aware of the lack of cots and the number of steps. Overall, the hotel offers a mix of comfortable and outdated rooms that travelers should book with caution.

Beds

Hotel Beatriz Playa & Spa boasts of comfortable beds that make for a relaxing stay. Guests praised the spacious and clean rooms, which have very comfy beds. Many highlighted how the mattresses were very comfortable and some called them comodisima. While some visitors found the beds not so comfortable, the majority of reviewers had a great experience. Families with children appreciated the large rooms with enough space for them. Guests enjoyed the ample beds available at the pool, although waking up early seemed necessary to secure a spot. A few negative reviews pointed out that some rooms had broken or dirty furniture, but the hotel staff resolved any issues raised by guests promptly. Overall, guests are likely to have a good night's sleep in the comfortable beds offered by Hotel Beatriz Playa & Spa.

Cleanliness

Hotel Beatriz Playa & Spa is a very clean and well-maintained resort, as many guests have remarked on the cleanliness of the rooms and the property in general. The staff is praised for their excellent cleaning service, leaving rooms spotlessly clean and tidy. Some guests even reported their rooms to be recently renovated, making for a lovely stay. While a few guests have complained about specific issues such as stained bedding, broken furniture and poor toilet upkeep, these are relatively isolated incidents. The pool area and toilets outside the restaurant could use some maintenance, but the cleaning staff is friendly and helpful in keeping the hotel fab. Overall, Hotel Beatriz Playa & Spa is a clean and pleasant place to stay for anyone seeking for a relaxing vacation.

Staff

The staff at Hotel Beatriz Playa & Spa are the shining star of this hotel with many guests praising them for their friendliness and helpfulness. The majority of staff went above and beyond to ensure guests had a great stay, although some guests did note a few rude or unhelpful interactions with certain staff members. Despite this, the staff were described as attentive, welcoming, professional and attentive throughout the hotel, from the reception to the animators to the bar and restaurant staff. Many guests also appreciated the multilingual abilities of the staff, while some hoped for more Spanish-speaking employees. Special mentions go to specific staff members such as Anasztázia, Edu, Luisana and Tamara for their exceptional service. Despite a few negative experiences, the vast majority of guests found the staff to be the highlight of their stay at Hotel Beatriz Playa & Spa.

Spa

Hotel Beatriz Playa & Spa boasts a lovely modern spa and hydrotherapy pool that travelers rave about. The spa facilities are considered one of the best among hotels in the area, offering a large heated pool with different jets for treatments, a steam room and a sauna. Tamara, one of the spa masseuses, was noted to be a charm. However, some travelers did note that there were loose tiles in the spa and pool which could become a safety hazard. While a few complaints were raised about the pricing system and the limited availability of sunbeds at the spa, most guests considered the spa to be a great place to relax during their stay. Overall, guests enjoyed the spa and its facilities, which offer two hours of free access to guests.

Pool

The Hotel Beatriz Playa & Spa offers a lovely and spacious pool area with plenty of sunbeds and easy access to the promenade and beach. The pool is heated and the water is kept at a nice temperature. The pool area has music and games daily, adding to the entertainment. However, some guests have reported a shortage of sunbeds which are often taken early by foreign tourists. The pool area is well-equipped and cozy but needs attention as there are signs of wear and tear such as paint coming off the pool, broken concrete and dirty loungers. Despite a few negative comments about the pool itself, guests enjoy the good pool and sea views. There are two pools, one heated and one that is less so. The food quality varies with some guests rating it as mediocre, but breakfast stands out as exceptional. While the animation staff is lively and accommodating, some guests found that the pool area is too crowded and that the pool is small or not heated enough. Ultimately, the pool area is a good place to relax and soak up the sun, though guests should be aware they may need to be up early to secure a sunbed.

Beach

Hotel Beatriz Playa & Spa is perfectly located right on the beach, allowing you to easily access the sand and sea. The outdoor swimming pool is conveniently situated just a few steps away from the beach with enough sun loungers for all guests. The hotel's location on the promenade also provides easy access to nearby bars and shops. While some found the hotel to be more suited to elderly travelers, the beautiful jungle-like atmosphere and unbeatable proximity to the ocean make it a great choice for any beach lover.

Family

Looking for a good place for a holiday that's also suitable for families? Hotel Beatriz Playa & Spa might just hit the mark! With its affordable rates and spacious rooms that can fit up to 3 children, this hotel seems to be a popular choice for parents. The youngsters will also love the animators who know how to captivate them - especially the girls at the miniclub! While some reviewers felt that the hotel was catered towards more elderly guests, others found it genial for going with kids. However, if you're bringing a baby or toddler, you might want to request for a room away from noise. Overall, Hotel Beatriz Playa & Spa is a beautiful option for those who want to have a great time with their family.

4 Star

Hotel Beatriz Playa & Spa is a lovely hotel that exceeded most guests' expectations despite a few negative comments regarding the four star rating of the establishment. Although some guests expressed that the hotel could use a facelift and the buffet was not up to par for a four star hotel, many appreciated the services and facilities provided. Some guests mentioned that their experience didn't feel like a four star hotel and that they didn't always receive the wine they paid for. However, overall, Hotel Beatriz Playa & Spa was considered a lovely place to stay despite not meeting some guests' expectations for a four star rating.

Yes, Hotel Beatriz Playa & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Hotel Beatriz Playa & Spa.

No, Hotel Beatriz Playa & Spa doesn't allow dogs.

Yes, parking facilities are available at Hotel Beatriz Playa & Spa.

Yes, Hotel Beatriz Playa & Spa has a gym.

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