Hotel RIU Garoé

Puerto de la Cruz , , Calle Doctor Celestino Gonzàlez Padrón 3 (Show on Map)


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Summary of reviewsHotel RIU Garoé is a highly recommended hotel for travelers looking for a peaceful retreat with easy access to nearby activities. The location is praised for its tranquility and proximity to a botanical garden, restaurants and a spectacular viewpoint. Guests rave about the quality and variety of the breakfast and dinner buffets with fresh ingredients sourced locally and options for different dietary requirements. The rooms are spacious, modern and tastefully decorated with exceptionally clean amenities. The staff is friendly, efficient and professional, going above and beyond to make guests feel welcomed and comfortable. The hotel's spa and pool area are also highly recommended for relaxation. While some guests suggest adding more activities for children, the hotel makes a perfect choice for families with small children. Overall, Hotel RIU Garoé provides excellent value for money and exceeds expectations with many guests feeling that it deserves more than its four stars.
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Hotel near Golf Courses

Eco Friendly Hotel

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Children's Pool    Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Heated Pool

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About Hotel RIU Garoé
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Guest Reviews
Location
Hotel RIU Garoé is perfectly situated for those wanting to explore the whole island of Tenerife. Located in a tranquil area outside the hustle and bustle of the city center, guests can enjoy lovely views in all directions, including the sea and mountains. While a bit further from the beach, a free shuttle bus and easy walking access to the city center provide convenience. Hiking enthusiasts will appreciate the very good location for exploring the nearby mountains. The hotel's location is also praised for its peacefulness and proximity to a botanical garden, restaurants and a spectacular viewpoint. Overall, the location of Hotel RIU Garoé offers guests the best of both worlds - a quiet retreat with easy access to nearby activities.

Breakfast
Guests of Hotel RIU Garoé rave about the quality and variety of the breakfast buffet. Fresh fruit, delicious pastries and options for different dietary requirements made for a fantastic breakfast experience. Guests also enjoy the dinner buffet and appreciate the live cooking stations. Despite some complaints about unfriendly staff and mediocre coffee, guests generally consider both the breakfast and dinner to be one of the hotel's highlights. The buffet features an impressive selection of dishes that changes daily with lots of pleasant surprises in store. The excellent quality, presentation and selection of food, combined with the tranquil location and attentive staff, make for an overall exceptional dining experience.

Dinner
The dinner at Hotel RIU Garoé offers a great variety and quality of meals with fresh ingredients sourced locally. While some found the buffet for breakfast and dinner to be similar throughout the week, the evening buffet had fantastic options such as freshly cooked fish, steaks, moules marinieres and paella, prepared by three chefs. However, the atmosphere during dinner felt like mass production and some found the dinner shifts to be uncomfortable. The breakfast and dinner buffets were extensive, fresh and well sorted and the quality of the food was generally excellent. Some guests found the buffet dessert lacking in variety. The restaurant was overall considered great, but some guests found it not up to modern-day expectations. While some guests were pleased with the quality and diversity of food, others thought it could be improved and there were complaints about the noise level in their rooms, particularly for those near the breakfast buffet. Nonetheless, many guests found both breakfast and dinner options to be exquisite with gluten-free and live cooking options available.

Rooms
Hotel RIU Garoé is a fantastic property with well-maintained amenities and exceptionally clean rooms. The beds are very comfortable and the rooms are spacious with most providing stunning views of the sea or mountains. The decor of the rooms is modern and tasteful with nothing looking tired. Guests praise the staff for being friendly and helpful and the hotel has excellent facilities, including a gym, large shower rooms and a beautiful garden. Reviewers occasionally complained of noise from various sources, but staff usually addressed any issues. The only thing missing from the rooms is a kettle or tea/coffee-making facilities, something that some guests would appreciate. Overall, Hotel RIU Garoé provides a perfect setting for relaxation and comfort.

Beds
If you're looking for a hotel with comfortable beds, the Hotel RIU Garoé is a great option. Multiple reviewers have described the beds as "very comfortable," "sehr gute bequeme," and "comodo soprattutto il letto." However, there is some variation in firmness with one guest saying that the bed was a little soft for their taste and another finding the mattress too hard. Overall, though, guests seem to sleep well here with one reviewer noting that the room was very quiet thanks to the door between the hallway and the sleeping area. One thing to note is that some beds consist of two attached singles rather than one double, so that's something to be aware of when booking.

Cleanliness
Guests agree that the Hotel RIU Garoé is impeccably clean with spotless rooms, a beautiful pool area and well-maintained grounds. The hotel staff is friendly and hardworking with attentive service. Many reviewers noted the cleanliness of the facilities and the thoroughness of housekeeping with some commenting on the quietness and relaxation of the pool and gym areas. Despite a few isolated complaints about noise from cleaning staff early in the morning, most guests were thoroughly impressed with the hotel's cleanliness and attention to detail. Overall, guests enjoyed a comfortable, quiet and impeccably clean stay at the Hotel RIU Garoé.

Staff
Guests rave about the staff at Hotel RIU Garoé, praising their kindness, efficiency, professionalism and friendliness. The hotel's personnel are said to go above and beyond in their service with small touches like leaving stuffed animals for a guest's child and they are always available to help with anything guests may need. Reviewers highlight the excellent treatment they receive from reception, restaurant and bar staff, as well as housekeeping. The staff's joy and passion for their work are evident, making guests feel welcomed and comfortable. Overall, the staff is a highlight of the hotel with their attentiveness and warm demeanor standing out amongst guests.

Spa
The Hotel RIU Garoé offers a great spa experience with guests expressing their satisfaction and enjoyment of the spa's facilities and services. Visitors can book spa treatments and massages, relax in the clean and well-maintained spa area and enjoy a bubble of well-being during their stay. Although the spa may not be very large, reviewers found it to be a beautiful and great place to relax with one small downside being that there are only four sun loungers available. While the sauna and indoor pool come with an additional cost and are not suitable for children, overall guests recommend the spa and find it to be a fantastic place for some much-needed relaxation.

Pool
The Hotel RIU Garoé boasts a beautiful pool area that guests can fully enjoy during their stay. The pool is heated, which makes it easy to take a dip in the water and it features lovely sun loungers with comfortable cushions. The pool bar is also a plus and the pool guy is always ready to help and provide plenty of towels without any deposit nonsense. Children also have their own pool to enjoy. The pool area is clean, inviting and offers a peaceful atmosphere, making it perfect for relaxation. In addition to the pool area, guests can enjoy other activities like tennis and mini golf. Overall, the pool area and the whole hotel grounds are beautifully landscaped, making for a memorable stay.

Family
Hotel RIU Garoé is a small and cozy hotel that provides a familiar atmosphere to its guests. Although the audience seems to be mostly elderly, young families with babies are welcome. The hotel is well-maintained with clean rooms and a nice garden and pool area. The breakfast and dinner offer excellent cuisine. While the hotel provides a children's playground and a small pool for kids, some guests suggest adding more activities for children. The hotel makes a perfect choice for families with small children, as it offers a baby pool, high chairs and cribs on request. There are various activities such as pool, mini-golf and billiards with evening entertainment. However, some guests indicate that the hotel is not the best destination for families looking for child-oriented activities as it aims to provide a tranquil environment. A recommendation for the hotel would be to provide more animation and shading to the children's playground to accommodate children on sunny days. Overall, Hotel RIU Garoé is a great place for a family vacation, especially for young families traveling with babies.

4 Star
The Hotel RIU Garoé is located in a peaceful area of Puerto de la Cruz and has recently been renovated. While some guests noted the lack of amenities such as a courtesy tray and slippers, overall the hotel exceeds expectations and provides excellent value for money. Many guests felt that the hotel deserves more than its four stars with one reviewer describing it as a "five-star treatment for four-star prices." The hotel is well-maintained and attractive with most areas kept in good condition. The staff received positive feedback for their service and guests recommended the hotel as a great option for a holiday. Some reviewers noted that the hotel is not typical of a four-star property, but overall it is a recommended hotel for travelers looking for a great stay in Puerto de la Cruz at an affordable price.


Yes, Hotel RIU Garoé has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Hotel RIU Garoé.

No, Hotel RIU Garoé doesn't allow dogs.

No, parking facilities aren't available at Hotel RIU Garoé.

Yes, Hotel RIU Garoé has a gym.
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