Landmar Costa los Gigantes Family Resort
Puerto de Santiago
28.23426600,
-16.83688600
,
Calle Juan Manuel Capdevielle San Martín 8
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Summary of reviewsThe Landmar Costa los Gigantes Family Resort is widely praised for its tranquil and picturesque location, offering stunning sea views and convenient proximity to various amenities and activities. The serene setting makes it an ideal retreat for guests seeking peace and quiet, while still being close enough to explore nearby attractions, shops and restaurants.
Guests enjoy the resort's exceptional breakfast experience, highlighted by a wide variety of high-quality, fresh and delicious options catering to diverse palates, including vegetarians. Dinner offerings receive commendation for their extensive selection and freshness, although some guests note repetitive menu items and occasional lapses in food quality.
Rooms are appreciated for their spaciousness and cleanliness with many featuring beautiful ocean views and family-friendly facilities like balconies and extra sleeping areas. Although some reviews point out the need for updates and maintenance, the overall comfort and hygiene of the accommodations are well-regarded.
Cleanliness across the resort is frequently praised with diligent daily cleaning ensuring spotless rooms and well-maintained common areas. A few areas could benefit from increased attention, but these are minor in comparison to the generally high standards.
The staff at the resort receive glowing reviews for their friendliness, attentiveness and helpfulness. Named individuals are often highlighted for their exceptional service, particularly in entertainment and dining, making the resort especially welcoming for families.
Wi-Fi connectivity, however, is inconsistent with a mix of positive and negative experiences reported by guests. While some find it adequate for streaming and general use, others encounter issues with reliability and connection stability.
The spa facilities stand out as a major attraction, offering a relaxing and rejuvenating experience with sea water pools, saunas and excellent massages. Despite the additional cost, guests feel the spa is worth the price for its peaceful environment and professional services.
The resort's well-equipped gym and impressive pool facilities also receive positive feedback. The pools, including heated options and a children's water playground, are particularly enjoyed by families. Clean and spacious, they provide a comfortable and fun environment for relaxation.
Additional recreational offerings such as on-site tennis courts, volleyball, football and mini golf enhance the guests' experience, adding to the resort's appeal as a family-friendly destination with diverse activities available.
Overall, the Landmar Costa los Gigantes Family Resort garners high praise for its beautiful location, excellent food, clean and spacious rooms, helpful staff and ample recreational facilities. While there are areas for improvement, the positives significantly outweigh the negatives, making it a favored choice for a peaceful and entertaining family getaway.
Categories
Guests enjoy the resort's exceptional breakfast experience, highlighted by a wide variety of high-quality, fresh and delicious options catering to diverse palates, including vegetarians. Dinner offerings receive commendation for their extensive selection and freshness, although some guests note repetitive menu items and occasional lapses in food quality.
Rooms are appreciated for their spaciousness and cleanliness with many featuring beautiful ocean views and family-friendly facilities like balconies and extra sleeping areas. Although some reviews point out the need for updates and maintenance, the overall comfort and hygiene of the accommodations are well-regarded.
Cleanliness across the resort is frequently praised with diligent daily cleaning ensuring spotless rooms and well-maintained common areas. A few areas could benefit from increased attention, but these are minor in comparison to the generally high standards.
The staff at the resort receive glowing reviews for their friendliness, attentiveness and helpfulness. Named individuals are often highlighted for their exceptional service, particularly in entertainment and dining, making the resort especially welcoming for families.
Wi-Fi connectivity, however, is inconsistent with a mix of positive and negative experiences reported by guests. While some find it adequate for streaming and general use, others encounter issues with reliability and connection stability.
The spa facilities stand out as a major attraction, offering a relaxing and rejuvenating experience with sea water pools, saunas and excellent massages. Despite the additional cost, guests feel the spa is worth the price for its peaceful environment and professional services.
The resort's well-equipped gym and impressive pool facilities also receive positive feedback. The pools, including heated options and a children's water playground, are particularly enjoyed by families. Clean and spacious, they provide a comfortable and fun environment for relaxation.
Additional recreational offerings such as on-site tennis courts, volleyball, football and mini golf enhance the guests' experience, adding to the resort's appeal as a family-friendly destination with diverse activities available.
Overall, the Landmar Costa los Gigantes Family Resort garners high praise for its beautiful location, excellent food, clean and spacious rooms, helpful staff and ample recreational facilities. While there are areas for improvement, the positives significantly outweigh the negatives, making it a favored choice for a peaceful and entertaining family getaway.
Luxury Hotel
This large resort offers a wide range of facilities including multiple pools, a water park, and a spa. While family-focused, its extensive amenities and dedicated spa area contribute to a comfortable high-end holiday experience.
Family Friendly Hotel
This resort is tailored for families, featuring multiple pools, a kids' club, and various entertainment options. There are spacious family rooms and is close to local attractions, providing convenience and enjoyment for all family members.
Hotel with Swimming Pool
The resort features impressive pool facilities, including large, heated pools suitable for year-round enjoyment. It includes a well-maintained children's pool and water slides. The pools are consistently described as clean and spacious with plenty of sunbeds.
Heated Pool Children's Pool Outdoor Pool
Hotel with All Inclusive Packages
Designed with families in mind, this resort offers an extensive all-inclusive program. Several swimming pools, kids' clubs, and diverse dining options are available. Its location provides easy access to local attractions and activities.
4-Star Hotel
This family resort is located a short walk from the beach in Playa de la Arena. It offers a relaxing holiday experience for both families and couples. The resort provides various amenities and activities suitable for all ages.
Hotel with Outdoor Pool
This family resort has multiple pools and is located a short walk from the beach. It is well-suited for families looking for a relaxing holiday with access to both the beach and pool facilities.
Hotel with Children's Pool
This resort stands out for its extensive children's pool facilities, including multiple family pools, two baby pools, a splash park, and a pool featuring a twisting waterslide, providing a wide range of aquatic fun for children of all ages.
Hotel with Heated Pool
This resort offers an impressive array of heated pools, with six available including a large lagoon-style pool, two children's pools, and a splash park. The main family pool is heated during the winter months, and there's also a heated indoor spa pool accessible at specific times.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Tennis Courts
Guest Reviews
Landmar Costa los Gigantes Family Resort boasts an exceptional location characterized by tranquility, stunning sea views and proximity to various activities. Positioned away from the main tourist hubs of Tenerife, the resort offers a quiet and peaceful environment, which guests appreciate. The picturesque setting includes beautiful vistas of the ocean, La Gomera and the iconic cliffs of Los Gigantes, allowing for breathtaking sunsets from many parts of the hotel.
The resort is conveniently located within walking distance to several amenities, including grocery stores, shops, a range of restaurants and a scenic black sand beach, Playa La Arena. Though the steep slopes and uphill walks can be challenging for some guests, most find the short walk to town and beach locations manageable and enjoyable.
For families, the resort features a large array of activities, including a heated pool, water playground and climbing park, ensuring entertainment for both children and adults. The location also serves as a good base for exploring nearby attractions such as Teno natural park and dolphin outings from the local harbor.
Despite some reviewers noting the resort's distance from main tourist attractions and the airport (approximately 30 minutes by car), many still commend the resort's serene setting and beautiful landscapes. The resort is perfect for those seeking a peaceful retreat with the benefit of spectacular ocean views and numerous conveniences within reach.
Landmar Costa los Gigantes Family Resort boasts an exceptional breakfast experience that impresses many of its guests. The breakfast buffets are lauded for their abundance, variety and high quality. Guests repeatedly mention the wide selection of both sweet and savory dishes, including delightful options like fresh fruits, oats, pancakes and churros. Several reviews highlight the deliciousness and freshness of the food served, catering well to diverse palates, including vegetarians.
The breakfast experience is not just about taste but also organization with the buffet appearing well-coordinated. Despite this, the breakfast area can sometimes feel overcrowded and some guests note minor issues like artificial-tasting bacon or a lack of good barista coffee. However, these are outweighed by positive comments about the hearty and generous servings.
Overall, the breakfast at Landmar Costa los Gigantes is deemed excellent by most with a comprehensive range of options ensuring something for everyone. While there is room for some improvements, especially for early risers due to the 7:30 am start time, the breakfast offerings remain a significant highlight of the stay at this family resort.
The 'Landmar Costa los Gigantes Family Resort' serves breakfast, lunch and dinner with a generally favorable response from guests. Many appreciate the variety and quality of the buffet offerings, noting the presence of fresh and tasty dishes, including excellent breakfast options and a wide selection of cheese, cooked food and grill items. Special occasions like Xmas dinner are highlighted for their extensive choices.
However, some guests have observed that the meal options can become repetitive over an extended stay. While there is plenty of delicious food available at all meal times, some dishes fall short in terms of flavor and culinary execution with instances of overcooked or undercooked items like hard pasta and raw beans.
The à la carte restaurant, especially the Grill, appears to have disappointed some visitors, as did the absence of local cheeses. The quality of meals compared to previous visits has also been noted by a few returning guests.
Despite these critiques, the resort shines in its all-inclusive offerings with excellent food service, a plethora of fresh fruits at every meal and a good selection of drinks, including cava. Dining schedules and service hours could benefit from extensions, as some find the current timing a bit early. Overall, while there is room for improvement, the dining experience at Landmar Costa los Gigantes remains largely positive and praised for its range and quality.
Landmar Costa los Gigantes Family Resort offers a mixed experience when it comes to its rooms. On the positive side, the rooms are widely praised for their spaciousness and cleanliness with many guests appreciating the comfortable and well-equipped spaces. The rooms are often described as large and modern, featuring ample storage and some offering beautiful views of the ocean or La Gomera. Facilities in the rooms like balconies, terraces and extra sleeping areas for children are well-regarded and daily cleaning is a plus for many.
However, several reviews also mention that the rooms and furnishings are outdated and could use significant maintenance or renovation. Specific issues include outdated features, weak air conditioning, musty smells and occasional encounters with ants and cockroaches. Problems with noise isolation, especially near busy areas like the gym or pools, also detract from the experience. Some guests have encountered poorly maintained amenities, such as broken appliances or insufficient bathroom amenities.
Overall, while the resort rooms excel in space and basic comfort, a refresh to the decor and improved maintenance could significantly enhance the guest experience.
At Landmar Costa los Gigantes Family Resort, the opinions on the beds are quite varied. Many guests found the beds to be very comfortable, citing the bedding as large and particularly cozy. The rooms are spacious, offering separate sleeping areas for children, which families appreciated. Cleanliness is highlighted as excellent, contributing to a pleasant stay.
However, quite a few guests reported discomfort with the beds. Issues include double beds that are actually two singles pushed together on wheels, making them prone to rolling apart and causing a less than restful night's sleep. Some found the beds to be either too soft or too hard and several mentioned that the mattresses and pillows could use improvement due to their age and condition.
Additionally, the sofa beds and extra beds were frequently described as uncomfortable, which might be a consideration for larger groups or families. The beds’ mobility posed a concern for several visitors, as the brakes did not function well, resulting in the beds moving with the slightest touch.
Overall, while many guests enjoyed a comfortable experience, there's notable feedback suggesting that the resort could benefit from addressing bed comfort and stability to enhance the overall guest experience.
The 'Landmar Costa los Gigantes Family Resort' is recognized for its high standards of cleanliness with many guests highlighting the spotless condition of the hotel and its surroundings. The daily room cleaning and impeccable maintenance of the common areas, including the pools, are frequently praised. The cleaning staff work diligently to ensure that rooms are tidy, fragrant and well-maintained, contributing to the overall sense of hygiene throughout the resort.
However, some guests have noted specific areas where cleanliness could be improved, such as the corridors, dining areas and the presence of bugs and flies. Despite these occasional lapses, the general consensus remains positive with many guests appreciating the clean and organized environment, friendly staff and well-maintained facilities. The combination of cleanliness, hospitality and the beautiful views over the ocean makes the resort a pleasant and welcoming destination for families.
At the Landmar Costa los Gigantes Family Resort, guests frequently highlight the exceptional friendliness and helpfulness of the staff. Many reviews emphasize the staff's polite and attentive demeanor with numerous mentions of their willingness to go above and beyond to assist guests. Names like Steven, Javier and Wilfredo are particularly noted for their exemplary service. The entertainment and kids’ activities staff receive high praise for being engaging and professional, making the resort particularly welcoming for families. The dining and reception staff are also commended for their courteous and efficient behavior, albeit with a few mentions of occasional lapses in demeanor from some receptionists.
Specific staff members, such as those in the spa and various restaurants, receive commendations for their excellent service and attention to detail, especially regarding food allergies. Guests appreciate the smiling and enthusiastic attitudes of the staff, contributing significantly to a pleasant stay. Despite a few criticisms about certain staff members, the overall consensus is overwhelmingly positive regarding the hospitality and professionalism at the resort. This consistent praise underscores the resort's commitment to ensuring a welcoming and enjoyable experience for all who visit.
The Wi-Fi at Landmar Costa Los Gigantes Family Resort has received mixed reviews from its guests. On the positive side, some guests mentioned that the connection was good enough to stream movies on mobile devices and described the Wi-Fi as good or working well in general. Free Wi-Fi is available in the rooms, which is a plus for those looking to stay connected without extra costs. However, numerous reviews highlighted issues with the Wi-Fi's reliability and consistency. Several guests reported that the connection barely worked, was not reliable or didn't reach their rooms effectively. Some found that they had to repeatedly enter usernames and passwords to reconnect, which can be inconvenient. Overall, while there are instances of satisfactory Wi-Fi experiences, the inconsistency and connectivity problems are notable drawbacks for many guests at the resort.
The Landmar Costa los Gigantes Family Resort offers a spa experience that many guests find truly relaxing and special. The spa features spacious facilities with sea water pools, saunas and a variety of great services, including excellent massages. Numerous reviews highlight the exceptional and helpful spa staff, adding to the overall positive experience. Guests appreciated the scenic and well-maintained wellness area, as well as the good gym and massage options available.
However, it's worth noting that the spa isn't included in the all-inclusive package and comes at an additional cost, which some guests found slightly expensive. Despite this, many felt the spa was worth the price with some packages including a free spa session. Visitors also mentioned that the sauna is very enjoyable and the indoor pool offers a true sense of relaxation.
A few guests noted issues such as the spa being closed during parts of their stay or needing some maintenance work. Additionally, children under six are not allowed in the spa and the operating hours end at 6 PM. Overall, while there were a few criticisms, the majority of reviews commend the spa for its relaxing and rejuvenating atmosphere.
Landmar Costa los Gigantes Family Resort features a gym that garners generally positive feedback from its guests. The gym is often described as well-equipped and fairly large with a range of Technogym equipment available for those who want to maintain their fitness routines while on holiday. Many guests appreciated the friendly staff and the array of fitness facilities that are well maintained, though some noted that the equipment seemed a bit outdated.
A highlight for many is the breathtaking view from the fitness center, adding an enjoyable perspective to their workouts. However, the gym can be somewhat difficult to find within the resort and it lacks on-site toilets. Despite these minor drawbacks, the gym is considered better equipped than those in most hotels and is sufficient for guests' fitness needs, especially during the pandemic. Additionally, the gym is free to use, although it is not supervised.
Apart from the gym, guests also praised the availability of other wellness facilities, including a spa and massage services. Overall, the fitness and wellness offerings at the Landmar Costa los Gigantes Family Resort cater well to those looking to balance relaxation with staying active.
The Landmar Costa los Gigantes Family Resort boasts impressive pool facilities that garner positive feedback from guests. There are several large, heated pools, ensuring comfort and enjoyment all year round. Families with children particularly enjoy the well-maintained children's pool and water slides, which add an element of fun and excitement. The pools are consistently described as clean and spacious with plenty of sunbeds and enough space to accommodate all guests, making it a great spot to relax.
In addition to the variety of swimming pools, the resort offers additional amenities such as a splash park, soft play area, mini golf and playground, providing diverse entertainment options for kids throughout the day. The pools are praised for their pleasant temperatures, even during cooler seasons and the overall cleanliness and modern upkeep of the pool facilities stand out.
Though there are minor criticisms, such as the early closure of pool areas and some concerns about poolside amenities, the majority of reviews highlight the pools' appeal with beautiful views, warm water and a well-maintained environment that enhances the overall resort experience.
The Landmar Costa los Gigantes Family Resort offers impressive onsite tennis courts that guests find to be excellent and easily accessible. The tennis facilities are highly praised for their quality and availability, providing a great addition to the resort's extensive recreational offerings. Besides tennis, the resort boasts a wide array of sports activities including volleyball, football and mini golf, catering to both children and adults. The sports area and other facilities are well-maintained and spotless, enhancing the overall guest experience.
The parking situation at Landmar Costa los Gigantes Family Resort is a mixed experience for guests. While the hotel provides the convenience of on-site parking, the spaces are often described as small and can quickly fill up. At an extra charge of 8 euros per day, parking is not included in the accommodation price, which some guests find excessive. However, those who do choose to use the hotel's parking facilities find it to be easily accessible and convenient.
There are free parking options available near the hotel, which can be a good alternative, but finding a spot can sometimes be challenging, especially during peak times. The nearby free parking areas are often appreciated by guests with rental cars.
Overall, while the paid on-site parking offers practicality and good accessibility, expanding the space and revising the pricing could enhance the overall guest experience.
The Landmar Costa los Gigantes Family Resort is tailored perfectly for families with children, offering a wealth of kid-friendly activities to ensure an enjoyable stay for all ages. Highlights include multiple swimming pools, some of which are heated, playgrounds, climbing areas, mini golf and a variety of leisure activities that keep kids engaged throughout the day. The resort also features a children's animation program, a mini disco and a dedicated kids club, ensuring constant entertainment for the young ones.
Parents can appreciate the family-focused environment with ample facilities that cater to the needs of families, from spacious family rooms to delicious dining options that include plenty of fruits and desserts. Evening shows and various entertainment options provide fun for the whole family, making it an ideal choice for those traveling with children. The friendly and efficient staff contribute to a stress-free vacation and the beautiful and well-maintained grounds add to the overall pleasant experience.
While some logistical aspects, like restaurant reservations, may require planning, the overall consensus is highly positive. Many returning families vouch for the resort as a little children’s heaven, highlighting the fantastic infrastructure and the range of daily activities designed to keep kids happy and engaged. This resort truly offers everything needed for a carefree and enjoyable family vacation.
Landmar Costa los Gigantes Family Resort offers a pleasant location with a cozy atmosphere, thanks to its well-spread-out buildings, providing guests with a sense of space and avoiding any crowded feeling. The hotel seems to organize various aspects to create a four-star experience, particularly with its commendable pool area which appears to justify its four-star rating for many guests.
However, numerous reviews from guests suggest that the resort falls short of the four-star hotel standard in several key areas. A significant point of criticism is the food quality, which many found subpar and far from what is expected at four-star establishments. Dining experiences, including both meals and dinners, were frequently mentioned as not meeting the standards.
While the accommodations appear to be well-fitted and the atmosphere pleasant, the overall impression from many guests indicates that the resort does not fully deliver on the four-star promise. The hotel is noted to be aging and the services provided do not consistently meet the high expectations typically associated with a four-star rating in the region.
The Landmar Costa los Gigantes Family Resort provides a comfortable stay with daily cleaning services and a dedicated business center. Guests appreciated the great WiFi, making it a suitable choice for business travelers who need reliable internet access during their stay. The service personnel also received positive remarks, contributing to a smooth and pleasant experience for those on business trips. Although the resort is more popular for family vacations, the presence of necessary business amenities ensures that work can be carried out efficiently.
The Landmar Costa los Gigantes Family Resort is noted for its commendable efforts in making the premises accessible to guests with disabilities. The majority of guest reviews highlight the resort as being notably accessible with friendly staff ready to assist. The accessible outdoor pools and third-floor elevator are commendable features that cater to those with reduced mobility. Guests appreciated the resort's proximity to attractions such as the Gigantes cliffs and Teno natural park, adding to its allure. Although there was an occasional mention of room accessibility issues, the responsive staff quickly resolved the problems by offering alternative accommodations closer to necessary amenities. Overall, the resort receives positive marks for its accessibility, comfort and accommodating services.
The Landmar Costa los Gigantes Family Resort excels in catering to families with young children, offering a variety of heated and clean pools designed specifically for little ones. The resort's extensive facilities feature numerous children's swimming pools, toddler pools and even specific areas for babies. Kids can enjoy a myriad of entertainment options, including water parks, play zones, a mini disco and engaging activities such as cookie-making events and aquagym sessions.
Children's entertainment is superbly organized with dedicated shows like the Baby Dance and Landi turtle entertainment, as well as a well-handled kids club, although some noted its inconsistency. The children's area is highlighted as cool and well-designed, ensuring a safe and enjoyable environment. Moreover, the leisure pools are filled with floaties, adding an extra layer of fun.
Parents also appreciate the family-friendly atmosphere, which allows for a relaxed stay while their kids delight in the numerous amenities. Even though some guests felt that kids' activities started a bit late in the evening, the variety of freshly prepared food and warm, accommodating staff make up for any minor inconveniences. Overall, the resort is ideal for a family vacation, providing ample opportunities for children to have a memorable and joyous experience.
At the Landmar Costa los Gigantes Family Resort, the heated pools emerge as a standout feature, receiving consistent praise from guests. Visitors commend the well-heated pools for their comforting warmth, making them enjoyable even during the winter months. The resort offers a variety of heated swimming pools, all maintained at an ideal temperature, providing a delightful swimming experience. The spacious heated pools and their pleasant warmth enhance the overall appeal of the resort, particularly appreciated during colder times like October. Guests seem to universally appreciate the heated water, which adds to the leisure and relaxation of their stay. The numerous outdoor heated pools are easily accessible, contributing to a pleasant and enjoyable atmosphere at the resort.
The outdoor pool area at Landmar Costa los Gigantes Family Resort stands out as a highlight among guests. Reviewers frequently mention that the temperature of the water in the various pools is very comfortable with many noting the added benefit of heated pools. These heated pools are particularly appreciated during cooler months, such as October.
The resort boasts beautifully maintained pool gardens and numerous poolside areas that are clean and inviting. With two main large swimming pools, guests have ample space to relax and enjoy the facilities. Additionally, the pool areas are complemented by a sun terrace, mini golf, a water park and a playground, making it a versatile spot for families and children to have fun.
The children especially seem to enjoy the outdoor pools, contributing to an overall positive poolside experience. The combination of the warm water, clean facilities and well-maintained surroundings create an enjoyable atmosphere for guests of all ages.
The Landmar Costa los Gigantes Family Resort is characterized by its cleanliness and luxurious ambiance. Guests frequently highlight the varied and luxurious facilities that contribute to an overall luxury resort feel. The property is noted for its meticulous upkeep, often described as very clean with pleasant scents. Many visitors feel that the hotel provides a luxury holiday experience, meeting the standards expected of a four-star establishment. While some reviews suggest the food could be improved, the general consensus appreciates the resort's opulence and sophisticated environment.
Nestled with picturesque ocean vistas, Landmar Costa los Gigantes Family Resort offers a serene retreat ideal for couples seeking a romantic escape. Guests rave about the delightful experience of enjoying breakfast on the terrace while taking in the breathtaking views of the ocean. The resort's atmosphere is notably romantic, attributed in part to its idyllic setting and scenic panoramas. Judging by the sentiment of visiting guests, it appears to be a wonderful choice for a cozy, couple-centric getaway.
Location Show Map
Location
The resort is conveniently located within walking distance to several amenities, including grocery stores, shops, a range of restaurants and a scenic black sand beach, Playa La Arena. Though the steep slopes and uphill walks can be challenging for some guests, most find the short walk to town and beach locations manageable and enjoyable.
For families, the resort features a large array of activities, including a heated pool, water playground and climbing park, ensuring entertainment for both children and adults. The location also serves as a good base for exploring nearby attractions such as Teno natural park and dolphin outings from the local harbor.
Despite some reviewers noting the resort's distance from main tourist attractions and the airport (approximately 30 minutes by car), many still commend the resort's serene setting and beautiful landscapes. The resort is perfect for those seeking a peaceful retreat with the benefit of spectacular ocean views and numerous conveniences within reach.
Breakfast
The breakfast experience is not just about taste but also organization with the buffet appearing well-coordinated. Despite this, the breakfast area can sometimes feel overcrowded and some guests note minor issues like artificial-tasting bacon or a lack of good barista coffee. However, these are outweighed by positive comments about the hearty and generous servings.
Overall, the breakfast at Landmar Costa los Gigantes is deemed excellent by most with a comprehensive range of options ensuring something for everyone. While there is room for some improvements, especially for early risers due to the 7:30 am start time, the breakfast offerings remain a significant highlight of the stay at this family resort.
Dinner
However, some guests have observed that the meal options can become repetitive over an extended stay. While there is plenty of delicious food available at all meal times, some dishes fall short in terms of flavor and culinary execution with instances of overcooked or undercooked items like hard pasta and raw beans.
The à la carte restaurant, especially the Grill, appears to have disappointed some visitors, as did the absence of local cheeses. The quality of meals compared to previous visits has also been noted by a few returning guests.
Despite these critiques, the resort shines in its all-inclusive offerings with excellent food service, a plethora of fresh fruits at every meal and a good selection of drinks, including cava. Dining schedules and service hours could benefit from extensions, as some find the current timing a bit early. Overall, while there is room for improvement, the dining experience at Landmar Costa los Gigantes remains largely positive and praised for its range and quality.
Rooms
However, several reviews also mention that the rooms and furnishings are outdated and could use significant maintenance or renovation. Specific issues include outdated features, weak air conditioning, musty smells and occasional encounters with ants and cockroaches. Problems with noise isolation, especially near busy areas like the gym or pools, also detract from the experience. Some guests have encountered poorly maintained amenities, such as broken appliances or insufficient bathroom amenities.
Overall, while the resort rooms excel in space and basic comfort, a refresh to the decor and improved maintenance could significantly enhance the guest experience.
Beds
However, quite a few guests reported discomfort with the beds. Issues include double beds that are actually two singles pushed together on wheels, making them prone to rolling apart and causing a less than restful night's sleep. Some found the beds to be either too soft or too hard and several mentioned that the mattresses and pillows could use improvement due to their age and condition.
Additionally, the sofa beds and extra beds were frequently described as uncomfortable, which might be a consideration for larger groups or families. The beds’ mobility posed a concern for several visitors, as the brakes did not function well, resulting in the beds moving with the slightest touch.
Overall, while many guests enjoyed a comfortable experience, there's notable feedback suggesting that the resort could benefit from addressing bed comfort and stability to enhance the overall guest experience.
Cleanliness
However, some guests have noted specific areas where cleanliness could be improved, such as the corridors, dining areas and the presence of bugs and flies. Despite these occasional lapses, the general consensus remains positive with many guests appreciating the clean and organized environment, friendly staff and well-maintained facilities. The combination of cleanliness, hospitality and the beautiful views over the ocean makes the resort a pleasant and welcoming destination for families.
Staff
Specific staff members, such as those in the spa and various restaurants, receive commendations for their excellent service and attention to detail, especially regarding food allergies. Guests appreciate the smiling and enthusiastic attitudes of the staff, contributing significantly to a pleasant stay. Despite a few criticisms about certain staff members, the overall consensus is overwhelmingly positive regarding the hospitality and professionalism at the resort. This consistent praise underscores the resort's commitment to ensuring a welcoming and enjoyable experience for all who visit.
Wi-Fi
Spa
However, it's worth noting that the spa isn't included in the all-inclusive package and comes at an additional cost, which some guests found slightly expensive. Despite this, many felt the spa was worth the price with some packages including a free spa session. Visitors also mentioned that the sauna is very enjoyable and the indoor pool offers a true sense of relaxation.
A few guests noted issues such as the spa being closed during parts of their stay or needing some maintenance work. Additionally, children under six are not allowed in the spa and the operating hours end at 6 PM. Overall, while there were a few criticisms, the majority of reviews commend the spa for its relaxing and rejuvenating atmosphere.
Gym
A highlight for many is the breathtaking view from the fitness center, adding an enjoyable perspective to their workouts. However, the gym can be somewhat difficult to find within the resort and it lacks on-site toilets. Despite these minor drawbacks, the gym is considered better equipped than those in most hotels and is sufficient for guests' fitness needs, especially during the pandemic. Additionally, the gym is free to use, although it is not supervised.
Apart from the gym, guests also praised the availability of other wellness facilities, including a spa and massage services. Overall, the fitness and wellness offerings at the Landmar Costa los Gigantes Family Resort cater well to those looking to balance relaxation with staying active.
Pool
In addition to the variety of swimming pools, the resort offers additional amenities such as a splash park, soft play area, mini golf and playground, providing diverse entertainment options for kids throughout the day. The pools are praised for their pleasant temperatures, even during cooler seasons and the overall cleanliness and modern upkeep of the pool facilities stand out.
Though there are minor criticisms, such as the early closure of pool areas and some concerns about poolside amenities, the majority of reviews highlight the pools' appeal with beautiful views, warm water and a well-maintained environment that enhances the overall resort experience.
Tennis
Parking
There are free parking options available near the hotel, which can be a good alternative, but finding a spot can sometimes be challenging, especially during peak times. The nearby free parking areas are often appreciated by guests with rental cars.
Overall, while the paid on-site parking offers practicality and good accessibility, expanding the space and revising the pricing could enhance the overall guest experience.
Family
Parents can appreciate the family-focused environment with ample facilities that cater to the needs of families, from spacious family rooms to delicious dining options that include plenty of fruits and desserts. Evening shows and various entertainment options provide fun for the whole family, making it an ideal choice for those traveling with children. The friendly and efficient staff contribute to a stress-free vacation and the beautiful and well-maintained grounds add to the overall pleasant experience.
While some logistical aspects, like restaurant reservations, may require planning, the overall consensus is highly positive. Many returning families vouch for the resort as a little children’s heaven, highlighting the fantastic infrastructure and the range of daily activities designed to keep kids happy and engaged. This resort truly offers everything needed for a carefree and enjoyable family vacation.
4 Star
However, numerous reviews from guests suggest that the resort falls short of the four-star hotel standard in several key areas. A significant point of criticism is the food quality, which many found subpar and far from what is expected at four-star establishments. Dining experiences, including both meals and dinners, were frequently mentioned as not meeting the standards.
While the accommodations appear to be well-fitted and the atmosphere pleasant, the overall impression from many guests indicates that the resort does not fully deliver on the four-star promise. The hotel is noted to be aging and the services provided do not consistently meet the high expectations typically associated with a four-star rating in the region.
Business
Accessible
Children's Pool
Children's entertainment is superbly organized with dedicated shows like the Baby Dance and Landi turtle entertainment, as well as a well-handled kids club, although some noted its inconsistency. The children's area is highlighted as cool and well-designed, ensuring a safe and enjoyable environment. Moreover, the leisure pools are filled with floaties, adding an extra layer of fun.
Parents also appreciate the family-friendly atmosphere, which allows for a relaxed stay while their kids delight in the numerous amenities. Even though some guests felt that kids' activities started a bit late in the evening, the variety of freshly prepared food and warm, accommodating staff make up for any minor inconveniences. Overall, the resort is ideal for a family vacation, providing ample opportunities for children to have a memorable and joyous experience.
Heated Pool
Outdoor Pool
The resort boasts beautifully maintained pool gardens and numerous poolside areas that are clean and inviting. With two main large swimming pools, guests have ample space to relax and enjoy the facilities. Additionally, the pool areas are complemented by a sun terrace, mini golf, a water park and a playground, making it a versatile spot for families and children to have fun.
The children especially seem to enjoy the outdoor pools, contributing to an overall positive poolside experience. The combination of the warm water, clean facilities and well-maintained surroundings create an enjoyable atmosphere for guests of all ages.
Luxury
Romantic
Yes, Landmar Costa los Gigantes Family Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Landmar Costa los Gigantes Family Resort.
No, Landmar Costa los Gigantes Family Resort doesn't allow dogs.
Yes, parking facilities are available at Landmar Costa los Gigantes Family Resort.
Yes, Landmar Costa los Gigantes Family Resort has a gym.
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