Hotel Borde Lago
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Summary of reviewsHotel Borde Lago, located in the picturesque Ensenada area, offers a serene escape with stunning views of Lake Llanquihue and nearby volcanoes. This tranquil setting, enhanced by lush green areas and wooden structures, provides a peaceful retreat just minutes from Puerto Varas and local amenities. The hotel's strategic location is ideal for exploring nearby attractions with friendly staff and good amenities contributing to a comfortable stay.
The breakfast offerings at Hotel Borde Lago are frequently praised for their variety, freshness and high-quality ingredients. Guests appreciate the complete and flavorful buffet with diverse options, despite minor suggestions for improvement in menu variety and service hours. The restaurant also receives commendable reviews for its delicious and affordable dishes, further highlighted by attentive service and appealing presentation.
Rooms at the hotel are noted for their cleanliness and comfortable beds, though some guests find the room size and sound insulation lacking. Bathrooms, while clean, could benefit from better design and maintenance. The hotel’s infrastructure is dated but well-maintained with the absence of air conditioning and minibars noted as potential areas for improvement. The cleanliness of the hotel grounds and rooms is generally well-regarded, though there are occasional issues with the heated pool and some dated facilities.
The exceptional staff at Hotel Borde Lago consistently receive high praise for their friendliness and attentiveness, enhancing the overall guest experience. The welcoming atmosphere created by dedicated team members extends throughout the hotel, ensuring pleasant interactions and comprehensive assistance.
The hotel's free WiFi is primarily available in common areas and is noted for its unreliability in rooms. This may pose a challenge for guests needing stable internet access. The heated pool is a popular feature with many guests finding it relaxing, though improvements in maintenance, cleanliness and temperature consistency are needed. The availability of loungers and deck chairs around the pool also requires attention.
In summary, Hotel Borde Lago is celebrated for its magical location, exceptional breakfast, delicious dining options, friendly staff and comfortable beds. Despite some areas needing improvement, the overall hospitality and natural beauty make it a worthwhile destination for a tranquil and scenic getaway.
Categories
The breakfast offerings at Hotel Borde Lago are frequently praised for their variety, freshness and high-quality ingredients. Guests appreciate the complete and flavorful buffet with diverse options, despite minor suggestions for improvement in menu variety and service hours. The restaurant also receives commendable reviews for its delicious and affordable dishes, further highlighted by attentive service and appealing presentation.
Rooms at the hotel are noted for their cleanliness and comfortable beds, though some guests find the room size and sound insulation lacking. Bathrooms, while clean, could benefit from better design and maintenance. The hotel’s infrastructure is dated but well-maintained with the absence of air conditioning and minibars noted as potential areas for improvement. The cleanliness of the hotel grounds and rooms is generally well-regarded, though there are occasional issues with the heated pool and some dated facilities.
The exceptional staff at Hotel Borde Lago consistently receive high praise for their friendliness and attentiveness, enhancing the overall guest experience. The welcoming atmosphere created by dedicated team members extends throughout the hotel, ensuring pleasant interactions and comprehensive assistance.
The hotel's free WiFi is primarily available in common areas and is noted for its unreliability in rooms. This may pose a challenge for guests needing stable internet access. The heated pool is a popular feature with many guests finding it relaxing, though improvements in maintenance, cleanliness and temperature consistency are needed. The availability of loungers and deck chairs around the pool also requires attention.
In summary, Hotel Borde Lago is celebrated for its magical location, exceptional breakfast, delicious dining options, friendly staff and comfortable beds. Despite some areas needing improvement, the overall hospitality and natural beauty make it a worthwhile destination for a tranquil and scenic getaway.
Hotel with Swimming Pool
Hotel Borde Lago features an invigorating indoor pool. It is well-regarded for its lakeside location and relaxing atmosphere.
Heated Pool Indoor Pool
3-Star Hotel
Located in Puerto Varas, Hotel Borde Lago is appreciated for its location near the lake. It offers a comfortable stay for guests.
Hotel with Indoor Pool
Hotel Borde Lago features an indoor swimming pool, providing a facility for guests to enjoy a swim. The hotel is situated near Llanquihue Lake, offering a picturesque setting. While specific luxury details about the pool are limited, it provides a functional indoor swimming option for guests.
Hotel with Heated Pool
Hotel Borde Lago offers a heated indoor pool, with access included in the room rate. While private hot tubs are available at an extra cost, the heated pool provides a pleasant swimming experience with direct access to Lake Llanquihue and views of the Osorno volcano.
Business Hotel
Accessible Hotel
Guest Reviews
Nestled in the beautiful Ensenada area, 'Hotel Borde Lago' offers an idyllic escape with its exceptional location. Guests consistently praise the hotel’s proximity to Lake Llanquihue, offering stunning views and tranquil surroundings. The natural beauty is accentuated by the lake and dock, creating a serene atmosphere perfect for rest and relaxation away from vehicle noise.
The hotel’s terrace provides a captivating view of the nearby volcano, making it a picturesque spot for visitors. Despite its remote and peaceful setting, the hotel is conveniently situated just minutes from Puerto Varas and close to supermarkets and services. The descent to the lake is often highlighted as a beautiful feature, adding to the charm of the lush green areas and wooden structures that enhance the overall experience.
While the location offers a peaceful retreat, it's also noted as a strategic point for those driving to visit other local attractions. The facility provides an exceptional environment for guests to connect with nature and the friendly staff and good amenities add to the comfort.
For those seeking a relaxing getaway with lovely landscapes, 'Hotel Borde Lago' stands out with its magical location, offering both tranquility and beautiful vistas of the lake and surrounding nature.
Hotel Borde Lago's breakfast offerings have received numerous positive reviews from guests, highlighting a very good to excellent experience overall. Many guests praised the breakfast for being very complete, varied and flavorful. Words like "exquisite," "delicious," "homemade," and "fresh" were frequently mentioned, suggesting high-quality ingredients and attention to detail. The breakfast buffet features a variety of sweet and savory options, quality products and daily variations in pastries, which many guests appreciated.
Service-wise, the staff received commendations for their friendly and attentive demeanor, adding to the overall pleasant dining experience. Despite some guests noting an occasional lack of scrambled eggs and fresh fruit, the buffet remains well-regarded with its diversity and well-organized setup being significant positives.
However, a few reviews indicated areas for improvement, such as expanding food selections, providing more alternatives like sugar-free options and adjusting the breakfast service hours. Some guests also felt the breakfast became monotonous after a few days. Despite these minor criticisms, the general consensus points to a satisfying and enjoyable breakfast experience at Hotel Borde Lago, characterized by its variety, freshness and the high standard of service.
Nestled in a picturesque location, 'Hotel Borde Lago' boasts a restaurant that has garnered commendable reviews for its dining experience. Guests consistently praised the quality and taste of the dishes, describing them as very good, delicious and exquisite. The coffee, breakfasts and lunch offerings also received high marks with many finding the overall food presentation to be quite appealing and gourmet.
The restaurant is noted for its affordable pricing, making it a great dining option without breaking the bank. The attentive service provided by the waitstaff also stands out, enhancing the dining experience with excellent service and thoughtful suggestions.
However, there are mentions of some limitations. The variety on the menu is somewhat restricted and there were occasional discrepancies between what was listed and what was actually available. Some guests experienced the inconvenience of the restaurant closing early or not being open on certain days, which limited dining options, especially at night.
Despite these minor drawbacks, the food quality and ambiance of the restaurant at 'Hotel Borde Lago' leave a lasting positive impression, making it a worthwhile dining choice for many travelers.
Hotel Borde Lago's rooms bring a mix of comfort and cleanliness with many guests finding the beds exceptionally comfortable and the overall ambiance pleasant. The rooms consistently receive praise for being clean and well-maintained with several reviews highlighting their comfort. Some noted that the room temperature was ideal, making for a cozy stay.
However, while many rooms are comfortable, their size often disappoints, especially for groups of three or more. The space is limited, making it challenging to navigate or open suitcases comfortably. Another common concern is the poor sound insulation, which results in noise disturbances from adjacent rooms and hallways.
Bathrooms, though clean, are frequently described as small and sometimes poorly designed with issues managing shower temperatures and low water pressure. Noise from pipes can also be disruptive. Some guests discovered cleanliness oversights, such as cobwebs or unclean sheets and pillows, which detract from the overall experience.
The hotel's infrastructure is dated but well-maintained. However, some reviewers mentioned specific issues like the lack of minibars, no air conditioning and the absence of elevators, which could be inconvenient particularly for guests on higher floors. While some rooms have a lovely view of the lake, others do not and instances of murky water in the pool were noted.
In summary, Hotel Borde Lago offers comfortable and clean accommodations but falls short in room size, noise management and certain bathroom facilities. The dated infrastructure requires modern upgrades to match the comfort level of contemporary travelers.
Hotel Borde Lago receives mixed feedback regarding its beds. While many guests appreciate the comfort, describing beds as very comfortable, extremely comfortable and clean, others report various issues. Some guests found the mattresses to be of poor quality, either too hard or worn out to the point of sinking. Pillows also received criticism for being poor in quality and worn out. Despite these varied reviews, multiple guests still found the overall facility comfortable and praised the cleanliness of the beds. However, some noted that the beds might require renovation to improve guest satisfaction further. The reviews highlight both the strengths and areas for improvement in bed quality at Hotel Borde Lago.
Hotel Borde Lago receives mixed feedback regarding its cleanliness and overall condition. On the positive side, many guests praise the hotel's cleanliness, noting that the rooms are consistently clean and tidy. The hotel environment is described as clean and welcoming with good attention to cleaning and friendly staff. The accessible beach and garden areas also add to the pleasant experience, contributing to a nice stay.
However, there are several areas in need of improvement. Specific complaints highlight issues with the cleanliness of the heated pool and bathrooms, which at times were described as dirty. Maintenance seems to be a recurring concern with some facilities appearing old and deteriorated. Guests mentioned encounters with poor sound insulation and occasional unpleasant odors in the rooms and bathrooms. The lack of air conditioning and poor ventilation in some rooms also detracted from overall comfort.
While the hotel offers a clean and generally pleasant environment with friendly service, attention to maintenance and deeper cleaning would help improve guest satisfaction.
Hotel Borde Lago boasts an exceptional team of staff that consistently garners praise from its guests. The staff is noted for being very friendly, kind and always willing to help, creating a welcoming atmosphere that enhances the overall guest experience. Specific mentions of dedicated staff members like Óscar at reception and Sofía in the restaurant highlight their commitment to providing excellent service and valuable recommendations.
Guests have repeatedly remarked on the warmth and attentiveness of the staff, from reception to dining and cleaning services. This friendly ambiance extends throughout the hotel, making interactions pleasant and memorable. The staff's competence and dedication, especially towards families with children, contribute significantly to a comfortable and enjoyable stay. Cleanliness and excellent service are consistently mentioned with particular praise for the attentive reception staff, who go out of their way to accommodate guests' needs and provide comprehensive tourist information. Meals also receive positive feedback, complemented by the dining staff's kind attention.
Overall, the kindness, good service and excellent attention provided by the employees at Hotel Borde Lago leave a lasting impression on guests, encouraging a warm and welcoming stay.
Hotel Borde Lago, a charming destination with many appealing attributes, unfortunately falls short in terms of WiFi reliability. Guests have noted that WiFi is generally only available in common areas such as the dining room and entrance hall with a poor or nonexistent signal in the rooms. Many found the internet connection to be weak, slow and frequently interrupted. Some visitors mentioned that the WiFi signal comes and goes and the connection would sometimes drop entirely, which seems to be a common issue for the area. The hotel's staff does provide the WiFi password upon request, though this did not always improve the connectivity issues. Overall, while this hotel offers a restful stay in many other respects, travelers relying on stable internet access might find this aspect lacking.
Hotel Borde Lago offers a heated pool that has received mixed reviews from its guests. Many visitors have praised the pool for being excellent and very pleasant with some even calling it a 10 out of 10. The heated pool is often described as very good and relaxing, making it a popular feature for those seeking a bit of tranquility during their stay.
However, there are notable criticisms that need addressing. Several guests found the pool to be colder than expected with some reporting that the heating system was not entirely comfortable for the cold environment. Concerns about cleanliness were also raised with some noting cloudy water, dirt and even hair and bugs in the pool. Maintenance issues were mentioned frequently with guests pointing out that the pool area appeared neglected and in need of more attention and better lighting.
In terms of amenities, guests felt the pool area lacked sufficient loungers and deck chairs and the requirement to reserve the pool for use highlighted a need for better management. Despite these drawbacks, the natural surroundings and the overall atmosphere of the pool area contribute positively to the hotel's appeal.
In conclusion, while the heated pool at Hotel Borde Lago has garnered favorable comments for its warmth and relaxing qualities, there are evident areas for improvement, particularly in terms of maintenance, cleanliness and temperature consistency.
Hotel Borde Lago excels in delivering comfort with guests particularly praising its super good food and breakfasts. The hospitality shines through with very friendly staff, contributing to a welcoming atmosphere. While the overall experience at the hotel is considered good by many, there's a consensus that room maintenance could be improved. However, concerns are raised regarding its high price relative to its 3-star rating, noting that it feels more like a 2-star establishment. Issues such as sound insulation and noisy pipes in the mornings detract from the experience. Despite these drawbacks, some reviews highlight a good price-quality relationship, describing the hotel as meeting the "three BBB" criteria: good, beautiful and cheap.
Hotel Borde Lago features a heated pool that generally receives favorable comments from guests. Many describe the pool as very pleasant and enjoyable with children particularly having a great time. The pool's temperature is often noted as good, though some guests suggest it could be a bit warmer to enhance comfort. While the decor surrounding the heated pool is appreciated, some guests believe there is room for aesthetic improvements. Capacity limitations mean that the pool can only accommodate six people at a time, leading to occasional issues with availability. A few reviews mention maintenance needs and instances when the pool was cold. Despite these minor drawbacks, the heated pool remains a notable feature of the hotel, contributing to a positive overall experience for most guests.
Hotel Borde Lago offers the perk of a heated pool, which is mentioned frequently among guests. Despite this amenity, the pool’s temperature has been noted as less than ideal with some guests finding it uncomfortable for the colder environment. Additionally, there have been comments about the pool lacking proper maintenance, which impacted the overall experience. Alongside the heated pool, there are hot tubs available, expanding the range of shared outdoor spaces for relaxation. However, there are areas in need of improvement to match guests' expectations of comfort and hygiene.
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Location
The hotel’s terrace provides a captivating view of the nearby volcano, making it a picturesque spot for visitors. Despite its remote and peaceful setting, the hotel is conveniently situated just minutes from Puerto Varas and close to supermarkets and services. The descent to the lake is often highlighted as a beautiful feature, adding to the charm of the lush green areas and wooden structures that enhance the overall experience.
While the location offers a peaceful retreat, it's also noted as a strategic point for those driving to visit other local attractions. The facility provides an exceptional environment for guests to connect with nature and the friendly staff and good amenities add to the comfort.
For those seeking a relaxing getaway with lovely landscapes, 'Hotel Borde Lago' stands out with its magical location, offering both tranquility and beautiful vistas of the lake and surrounding nature.
Breakfast
Service-wise, the staff received commendations for their friendly and attentive demeanor, adding to the overall pleasant dining experience. Despite some guests noting an occasional lack of scrambled eggs and fresh fruit, the buffet remains well-regarded with its diversity and well-organized setup being significant positives.
However, a few reviews indicated areas for improvement, such as expanding food selections, providing more alternatives like sugar-free options and adjusting the breakfast service hours. Some guests also felt the breakfast became monotonous after a few days. Despite these minor criticisms, the general consensus points to a satisfying and enjoyable breakfast experience at Hotel Borde Lago, characterized by its variety, freshness and the high standard of service.
Dinner
The restaurant is noted for its affordable pricing, making it a great dining option without breaking the bank. The attentive service provided by the waitstaff also stands out, enhancing the dining experience with excellent service and thoughtful suggestions.
However, there are mentions of some limitations. The variety on the menu is somewhat restricted and there were occasional discrepancies between what was listed and what was actually available. Some guests experienced the inconvenience of the restaurant closing early or not being open on certain days, which limited dining options, especially at night.
Despite these minor drawbacks, the food quality and ambiance of the restaurant at 'Hotel Borde Lago' leave a lasting positive impression, making it a worthwhile dining choice for many travelers.
Rooms
However, while many rooms are comfortable, their size often disappoints, especially for groups of three or more. The space is limited, making it challenging to navigate or open suitcases comfortably. Another common concern is the poor sound insulation, which results in noise disturbances from adjacent rooms and hallways.
Bathrooms, though clean, are frequently described as small and sometimes poorly designed with issues managing shower temperatures and low water pressure. Noise from pipes can also be disruptive. Some guests discovered cleanliness oversights, such as cobwebs or unclean sheets and pillows, which detract from the overall experience.
The hotel's infrastructure is dated but well-maintained. However, some reviewers mentioned specific issues like the lack of minibars, no air conditioning and the absence of elevators, which could be inconvenient particularly for guests on higher floors. While some rooms have a lovely view of the lake, others do not and instances of murky water in the pool were noted.
In summary, Hotel Borde Lago offers comfortable and clean accommodations but falls short in room size, noise management and certain bathroom facilities. The dated infrastructure requires modern upgrades to match the comfort level of contemporary travelers.
Beds
Cleanliness
However, there are several areas in need of improvement. Specific complaints highlight issues with the cleanliness of the heated pool and bathrooms, which at times were described as dirty. Maintenance seems to be a recurring concern with some facilities appearing old and deteriorated. Guests mentioned encounters with poor sound insulation and occasional unpleasant odors in the rooms and bathrooms. The lack of air conditioning and poor ventilation in some rooms also detracted from overall comfort.
While the hotel offers a clean and generally pleasant environment with friendly service, attention to maintenance and deeper cleaning would help improve guest satisfaction.
Staff
Guests have repeatedly remarked on the warmth and attentiveness of the staff, from reception to dining and cleaning services. This friendly ambiance extends throughout the hotel, making interactions pleasant and memorable. The staff's competence and dedication, especially towards families with children, contribute significantly to a comfortable and enjoyable stay. Cleanliness and excellent service are consistently mentioned with particular praise for the attentive reception staff, who go out of their way to accommodate guests' needs and provide comprehensive tourist information. Meals also receive positive feedback, complemented by the dining staff's kind attention.
Overall, the kindness, good service and excellent attention provided by the employees at Hotel Borde Lago leave a lasting impression on guests, encouraging a warm and welcoming stay.
Wi-Fi
Pool
However, there are notable criticisms that need addressing. Several guests found the pool to be colder than expected with some reporting that the heating system was not entirely comfortable for the cold environment. Concerns about cleanliness were also raised with some noting cloudy water, dirt and even hair and bugs in the pool. Maintenance issues were mentioned frequently with guests pointing out that the pool area appeared neglected and in need of more attention and better lighting.
In terms of amenities, guests felt the pool area lacked sufficient loungers and deck chairs and the requirement to reserve the pool for use highlighted a need for better management. Despite these drawbacks, the natural surroundings and the overall atmosphere of the pool area contribute positively to the hotel's appeal.
In conclusion, while the heated pool at Hotel Borde Lago has garnered favorable comments for its warmth and relaxing qualities, there are evident areas for improvement, particularly in terms of maintenance, cleanliness and temperature consistency.
3 Star
Heated Pool
Indoor Pool
Yes, Hotel Borde Lago has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hotel Borde Lago.
No, Hotel Borde Lago doesn't allow dogs.
No, parking facilities aren't available at Hotel Borde Lago.
No, Hotel Borde Lago doesn't have a gym.
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