Costa Club Punta Arena - Todo Incluido
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Summary of reviewsCosta Club Punta Arena - Todo Incluido enjoys significant praise for its prime location, combining tranquility and vibrant city access. The hotel's close proximity to the beach and Malecon, coupled with nearby practical amenities like a megastore and a bank, adds convenience to guests' stays. Visitors appreciate the comfortable rooms with pleasing views and the welcoming staff, enhancing the overall experience. Despite being slightly dated, the facilities meet 3-star expectations and offer a comfortable atmosphere.
The breakfast is generally well-received, noted for quality and an enjoyable omelet station, although the variety could improve. Dinner reviews are mixed; while some guests find the food delicious, others criticize the lack of variety and organization. The addition of entertainment activities like karaoke and theater nights helps maintain a lively dining atmosphere.
Spacious and comfortable rooms are a highlight, offering satisfactory retreats after exploring. While some guests noted issues with cleanliness and inconsistent air conditioning, the majority find the rooms to be clean and relaxing, offering picturesque views of the ocean and pool area.
Cleanliness receives mixed feedback. Many appreciate the well-kept grounds and facilities while others report issues such as mold and stained linens, indicating room for improvement in maintaining consistent hygiene standards across the hotel.
The staff frequently receive commendation for their friendliness and dedication, significantly enhancing guests' experiences. The hotel's personnel are described as attentive and solution-oriented, contributing to a welcoming atmosphere.
Wi-Fi connectivity, especially in the rooms, is an area needing improvement. Guests often struggle with unreliable internet access, although common areas tend to offer better connections.
The pool area, despite being family-friendly and offering good views, can become overcrowded. Pool cleanliness and enforcement of rules are areas noted for improvement. Similarly, the beach, though conveniently located, has issues with rocks, cleanliness and limited space.
Family-friendly features make Costa Club Punta Arena an appealing choice for those vacationing with children. However, it may not be ideal for those seeking a quieter retreat due to the family-centric atmosphere and noise levels. Bedding quality receives mixed reactions; while comfortable for some, others experienced discomfort with hard mattresses and worn linens, suggesting the need for updates.
Overall, Costa Club Punta Arena provides a comfortable stay with a strong emphasis on guest satisfaction, making it a noteworthy destination for both relaxation and adventure in Puerto Vallarta.
Categories
The breakfast is generally well-received, noted for quality and an enjoyable omelet station, although the variety could improve. Dinner reviews are mixed; while some guests find the food delicious, others criticize the lack of variety and organization. The addition of entertainment activities like karaoke and theater nights helps maintain a lively dining atmosphere.
Spacious and comfortable rooms are a highlight, offering satisfactory retreats after exploring. While some guests noted issues with cleanliness and inconsistent air conditioning, the majority find the rooms to be clean and relaxing, offering picturesque views of the ocean and pool area.
Cleanliness receives mixed feedback. Many appreciate the well-kept grounds and facilities while others report issues such as mold and stained linens, indicating room for improvement in maintaining consistent hygiene standards across the hotel.
The staff frequently receive commendation for their friendliness and dedication, significantly enhancing guests' experiences. The hotel's personnel are described as attentive and solution-oriented, contributing to a welcoming atmosphere.
Wi-Fi connectivity, especially in the rooms, is an area needing improvement. Guests often struggle with unreliable internet access, although common areas tend to offer better connections.
The pool area, despite being family-friendly and offering good views, can become overcrowded. Pool cleanliness and enforcement of rules are areas noted for improvement. Similarly, the beach, though conveniently located, has issues with rocks, cleanliness and limited space.
Family-friendly features make Costa Club Punta Arena an appealing choice for those vacationing with children. However, it may not be ideal for those seeking a quieter retreat due to the family-centric atmosphere and noise levels. Bedding quality receives mixed reactions; while comfortable for some, others experienced discomfort with hard mattresses and worn linens, suggesting the need for updates.
Overall, Costa Club Punta Arena provides a comfortable stay with a strong emphasis on guest satisfaction, making it a noteworthy destination for both relaxation and adventure in Puerto Vallarta.
Family Friendly Hotel
Costa Club Punta Arena offers an all-inclusive experience with a range of amenities suitable for families. It includes multiple pools, dining options, and activities for all ages. The resort's convenient location and focus on family-friendly experiences make it a suitable choice.
Hotel with Parking
Offers parking and all-inclusive services. Provides essential amenities for a convenient stay.
Hotel with Children's Pool
This all-inclusive hotel offers a budget-friendly option for families. It provides basic amenities and activities suitable for children, ensuring a comfortable and affordable vacation.
Hotel with All Inclusive Packages
Hotel near The Beach
Hotel for Honeymoon
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Costa Club Punta Arena - Todo Incluido enjoys enthusiastic praise for its prime location. Guests consistently highlight its close proximity to the beach with easy and quick access that adds convenience to their stay. The hotel is also favorably positioned near the Malecon, the lively boardwalk, making it a short walk to this vibrant area filled with local attractions.
Positioned at the end of the hotel zone, it offers a blend of tranquility while being near the bustling center of Puerto Vallarta. Visitors appreciate the beautiful environment and the accessibility to both the beach and the city center, providing a comfortable mix of relaxation and adventure.
Convenience extends to other practical aspects as well with a megastore and a bank located nearby for any essential needs. The easy distance to the airport is another plus, reducing travel stress for guests.
Positive comments are also given to the spacious and comfortable rooms, often noted for their impressive views. The overall facilities, while perhaps a bit dated, meet expectations for a 3-star establishment. Complementing the excellent location, the friendly staff and good amenities further enhance the guest experience, making Costa Club Punta Arena a well-regarded choice for visitors to Puerto Vallarta.
Costa Club Punta Arena - Todo Incluido offers a generally positive breakfast experience according to guest reviews. Many guests highlighted the quality of breakfast, describing it as good, very good and even super delicious. Fresh pastries and a wide selection of fruit add to the appealing options. The omelet station received special praise with guests appreciating the friendly chef and the ability to customize their eggs. However, some guests mentioned a lack of variety in breakfast options, noting that the menu remained the same daily with limited choices. Despite the uniformity, the overall quality of the breakfast and the helpful service staff were well-received by most visitors.
Costa Club Punta Arena provides an array of dining experiences, which have received mixed reviews from guests. While some found the food to be exceptional, delicious and of good taste, others noted a lack of variety and flavor in the daily offerings. The buffet, in particular, was often described as repetitive and limited in options with some guests experiencing issues with cold food and poor quality. The specialty Italian restaurant was a notable disappointment for several diners and availability for reservations seemed scarce.
On the positive side, the dinner service was occasionally praised for its pleasant food and excellent service. However, there were frequent comments about the dining service's need for better organization and attentiveness. Despite these criticisms, the wide range of entertainment activities, including pool-area fun, karaoke and theater nights, added a lively atmosphere to the overall dining experience. While the culinary offerings might not be the highlight for everyone, those looking for simplicity and a good taste will still find some enjoyable meals at Costa Club Punta Arena.
Costa Club Punta Arena - Todo Incluido boasts spacious rooms that prioritize comfort with their well-cushioned beds and attractive interiors. Many guests appreciated the convenience of rooms that offer direct access to the beach and provide pleasing views of both the ocean and the pool. The suites, in particular, were noted for their ample space and beautifully designed decor, adding a touch of luxury to the stay.
However, some guests experienced issues such as a lack of internet connection, inconsistent air conditioning and occasional cleanliness problems, including mosquitos and outdated furnishings. Despite these concerns, the rooms were generally seen as relaxing and a good retreat after a day of exploration.
The hotel's upkeep of green spaces and overall comfortable facilities contributed positively to the guest experience. While some found the rooms to be a bit dark or basic, the comfortable beds and scenic views were significant highlights. The rooms were also praised for their cleanliness, although there were occasional lapses in housekeeping and maintenance.
Overall, Costa Club Punta Arena offers a comfortable and spacious stay with some room for improvement in certain areas.
Many guests of Costa Club Punta Arena - Todo Incluido have shared their experiences regarding the beds at the hotel. Those looking for comfort might find the beds sufficiently comfortable for a restful sleep. However, several reviews point to issues with the bedding quality, including worn-out sheets and scratchy blankets. There are reports of mattresses being too hard, lumpy or even sunken on one side, causing discomfort and disturbed sleep. Additionally, some guests have complained about the pillows and the presence of bedbugs, detracting from their overall experience. Renovations could potentially alleviate problems like squeaky beds that make staying asleep difficult. Overall, while there are some guests who had a comfortable experience, the consensus suggests that improvements in the bedding department are needed.
Costa Club Punta Arena has received mixed feedback regarding its cleanliness. On a positive note, many guests praised the overall cleanliness and maintenance of the hotel, noting that the grounds, facilities and beach were exceptionally clean and well-kept. The hotel staff received high marks for their attentiveness and friendliness, often offering extra towels and help, which contributed to the positive experience for many guests. Some highlighted the spotless state of the rooms, bathrooms and dining areas.
However, there were also numerous concerns raised. Issues like wet floors, stained sheets and towels and mold in the bathrooms detracted from some guests' experiences. The cleanliness of specific areas, such as the stairways and restaurant tables, was criticized with mentions of drink cups left on stairs and pigeon droppings in the restaurant. Problems with cleaning routines and conditions during their stay, such as dirty pool water and issues in the rooms, were noted by multiple guests.
Overall, while the hotel benefits from clean facilities and diligent staff, it appears there are inconsistencies that need addressing to ensure a uniformly high standard of cleanliness.
Costa Club Punta Arena, an all-inclusive hotel, is frequently commended for its outstanding staff. Guests consistently highlight the attentiveness and friendliness of the team, especially in the restaurants and bars. The waiters are particularly noted for their helpfulness and diligent service. Many reviewers emphasize the exceptional attitude of the staff, contributing significantly to the overall guest experience.
The hotel’s personnel are described as calm, safe and solution-oriented, often going out of their way to ensure guests are well taken care of. Rapport with the employees is frequently cited as a major added value to the stay at Costa Club Punta Arena. The management receives high praise, although there are occasional mentions of areas for improvement, such as the performance of the animation group.
Despite a few instances of dissatisfaction with particular aspects of service, the predominant sentiment is that of appreciation for the staff’s dedication and friendliness. The collective effort of the hotel’s team enhances the pleasant atmosphere, making the Costa Club Punta Arena a noteworthy destination for travelers seeking comfort and excellent service.
Guests have noted mixed experiences regarding the Wi-Fi at Costa Club Punta Arena - Todo Incluido. Positive remarks highlight good internet connection in the outdoor areas, which was appreciated by some during their stay. However, many guests faced challenges with the Wi-Fi, particularly in the rooms, where the signal was often reported as non-existent or unusable. Despite sporadic connectivity issues, the overall sentiment hints at reliable Wi-Fi in common areas, though improvements are needed for in-room access.
Costa Club Punta Arena - Todo Incluido offers a variety of pool options with three pools to choose from, making it family-friendly and offering something for everyone. Many guests appreciate the convenient beachfront location, which allows for a scenic beach view and unique sunsets, adding to the relaxation experience. The pools are designed to provide good shade and include different depths, which adds an advantage when supervising children or lounging by the water.
However, several reviews mention that the pools can become overcrowded, especially with kids using the adult pool areas. While some guests found the pool temperature to be pleasant, others noted that the water could be quite cold, particularly in the baby pool. Cleanliness seems to be a mixed bag with some visitors commenting on clean and comfortable pools, while others pointed out issues with dirty water and old, unclean furnishings.
Although the pool area is generally large and suitable for families, concerns have been raised regarding the enforcement of pool rules and the demeanor of the pool staff, which could affect the overall experience. Overall, Costa Club Punta Arena seems to offer a decent poolside experience with room for improvement in maintenance and guest management.
The beach near 'Costa Club Punta Arena - Todo Incluido' receives consistent feedback about its condition. While the hotel's proximity to the beach and boardwalk is appreciated, many guests express dissatisfaction with the beach itself. The beach is described as being rocky with numerous stones that make it difficult or uncomfortable to enter the water. Moreover, the area appears neglected with reports of trash and poor maintenance. Some reviewers also mention that the water near the beach is muddy, possibly due to a nearby storm water discharge. Additionally, there are concerns about the limited space on the beach, lack of social distancing and insufficient amenities like loungers and umbrellas. Despite the beach staff's efforts and occasional services like massages, the overall impression is that the beach is one of the less appealing aspects of the stay at this hotel.
Costa Club Punta Arena - Todo Incluido is a family-centric hotel designed to cater to those vacationing with children. The atmosphere throughout the property is consistently described as super kid and family friendly, making it an excellent choice for family enjoyment. Guests frequently note the friendly and accommodating staff, contributing to the overall pleasant family atmosphere.
The hotel's all-inclusive nature offers good value with a variety of food options praised for their quality. The rooms are reported to be nice and comfortable, enhancing the family-friendly environment. The location of the hotel is also viewed favorably, adding to its convenience for families.
However, some reviews highlight areas for improvement, such as noise levels and the quality of the wifi. It's also noted that the animation group’s activities don’t always cater effectively to children, which could be a point of consideration for families with young ones. Despite these minor issues, the hotel's comfortable and welcoming setting remains a repetitive highlight for families.
It's important to acknowledge that the hotel is not ideal for those seeking a quiet retreat, as children are a significant presence throughout the property, including in pools that were previously adults-only. Overall, Costa Club Punta Arena proves to be a family-friendly destination with a strong emphasis on creating a pleasant and enjoyable stay for both parents and children.
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Location
Positioned at the end of the hotel zone, it offers a blend of tranquility while being near the bustling center of Puerto Vallarta. Visitors appreciate the beautiful environment and the accessibility to both the beach and the city center, providing a comfortable mix of relaxation and adventure.
Convenience extends to other practical aspects as well with a megastore and a bank located nearby for any essential needs. The easy distance to the airport is another plus, reducing travel stress for guests.
Positive comments are also given to the spacious and comfortable rooms, often noted for their impressive views. The overall facilities, while perhaps a bit dated, meet expectations for a 3-star establishment. Complementing the excellent location, the friendly staff and good amenities further enhance the guest experience, making Costa Club Punta Arena a well-regarded choice for visitors to Puerto Vallarta.
Breakfast
Dinner
On the positive side, the dinner service was occasionally praised for its pleasant food and excellent service. However, there were frequent comments about the dining service's need for better organization and attentiveness. Despite these criticisms, the wide range of entertainment activities, including pool-area fun, karaoke and theater nights, added a lively atmosphere to the overall dining experience. While the culinary offerings might not be the highlight for everyone, those looking for simplicity and a good taste will still find some enjoyable meals at Costa Club Punta Arena.
Rooms
However, some guests experienced issues such as a lack of internet connection, inconsistent air conditioning and occasional cleanliness problems, including mosquitos and outdated furnishings. Despite these concerns, the rooms were generally seen as relaxing and a good retreat after a day of exploration.
The hotel's upkeep of green spaces and overall comfortable facilities contributed positively to the guest experience. While some found the rooms to be a bit dark or basic, the comfortable beds and scenic views were significant highlights. The rooms were also praised for their cleanliness, although there were occasional lapses in housekeeping and maintenance.
Overall, Costa Club Punta Arena offers a comfortable and spacious stay with some room for improvement in certain areas.
Beds
Cleanliness
However, there were also numerous concerns raised. Issues like wet floors, stained sheets and towels and mold in the bathrooms detracted from some guests' experiences. The cleanliness of specific areas, such as the stairways and restaurant tables, was criticized with mentions of drink cups left on stairs and pigeon droppings in the restaurant. Problems with cleaning routines and conditions during their stay, such as dirty pool water and issues in the rooms, were noted by multiple guests.
Overall, while the hotel benefits from clean facilities and diligent staff, it appears there are inconsistencies that need addressing to ensure a uniformly high standard of cleanliness.
Staff
The hotel’s personnel are described as calm, safe and solution-oriented, often going out of their way to ensure guests are well taken care of. Rapport with the employees is frequently cited as a major added value to the stay at Costa Club Punta Arena. The management receives high praise, although there are occasional mentions of areas for improvement, such as the performance of the animation group.
Despite a few instances of dissatisfaction with particular aspects of service, the predominant sentiment is that of appreciation for the staff’s dedication and friendliness. The collective effort of the hotel’s team enhances the pleasant atmosphere, making the Costa Club Punta Arena a noteworthy destination for travelers seeking comfort and excellent service.
Wi-Fi
Pool
However, several reviews mention that the pools can become overcrowded, especially with kids using the adult pool areas. While some guests found the pool temperature to be pleasant, others noted that the water could be quite cold, particularly in the baby pool. Cleanliness seems to be a mixed bag with some visitors commenting on clean and comfortable pools, while others pointed out issues with dirty water and old, unclean furnishings.
Although the pool area is generally large and suitable for families, concerns have been raised regarding the enforcement of pool rules and the demeanor of the pool staff, which could affect the overall experience. Overall, Costa Club Punta Arena seems to offer a decent poolside experience with room for improvement in maintenance and guest management.
Beach
Family
The hotel's all-inclusive nature offers good value with a variety of food options praised for their quality. The rooms are reported to be nice and comfortable, enhancing the family-friendly environment. The location of the hotel is also viewed favorably, adding to its convenience for families.
However, some reviews highlight areas for improvement, such as noise levels and the quality of the wifi. It's also noted that the animation group’s activities don’t always cater effectively to children, which could be a point of consideration for families with young ones. Despite these minor issues, the hotel's comfortable and welcoming setting remains a repetitive highlight for families.
It's important to acknowledge that the hotel is not ideal for those seeking a quiet retreat, as children are a significant presence throughout the property, including in pools that were previously adults-only. Overall, Costa Club Punta Arena proves to be a family-friendly destination with a strong emphasis on creating a pleasant and enjoyable stay for both parents and children.
Yes, Costa Club Punta Arena - Todo Incluido has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Costa Club Punta Arena - Todo Incluido.
No, Costa Club Punta Arena - Todo Incluido doesn't allow dogs.
Yes, parking facilities are available at Costa Club Punta Arena - Todo Incluido.
No, Costa Club Punta Arena - Todo Incluido doesn't have a gym.
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