Caribe Hilton is an excellent choice for families seeking a fun-filled resort experience. The hotel provides an array of fantastic amenities that cater to families with children. The lagoon is a favorite spot for kids to swim safely and the multiple pools provide opportunities for fun water games. The resort has a family and children's section, which appeals to observant parents. While some guests were a bit loud, the pool area and amenities were still family-friendly. While the resort may not have hula hoops or cannonball contests, it is clean, boasts a fantastic location and the staff is excellent. Overall, Caribe Hilton is a perfect family-friendly resort for a fun-filled and memorable vacation.
The Hyatt Place Manati is a great option for those looking for a hotel with a wonderful and accessible location that is close to many restaurants and stores, as well as being a short drive away from the beach. The hotel is highly praised for its cleanliness and attention to detail with many guests calling it the cleanest hotel they've ever stayed at. The breakfast is varied and generally satisfactory, although some guests felt it lacked variety. The rooms are generally considered economic and cozy with comfortable beds and spaciousness, although some guests have mentioned issues with uncomfortable sofa beds and bathroom tiles. The staff at the hotel is friendly, attentive and willing to go above and beyond to ensure a comfortable stay. The pool, although small, is considered refreshing and clean although its size not appropriate for the number of guests. Overall, the Hyatt Place Manati is recommended for a stress-free vacation getaway.
The Wave Hotel Condado in San Juan is highly praised for its excellent and central location. Situated in the heart of Condado, the hotel offers convenient access to various restaurants, bars, shops and essential services. Its proximity to the beach and central areas like Condado Beach and Ashford Street adds to its appeal, making it a desirable spot for visitors who enjoy vibrant, walkable neighborhoods.
Guests commend the hotel's staff, consistently describing them as friendly, helpful and accommodating. The front desk, along with specific staff members like Daniel and Amil, receive special recognition for their exceptional service, enhancing the overall guest experience.
The rooms receive a mix of feedback. Many guests find them clean, comfortable and well-equipped with necessary amenities such as a fridge, iron and safe. However, there are complaints about the room size with some finding them too small, especially the bathrooms. Additionally, there are concerns about inconsistent cleanliness with some rooms reported to smell musty or have remnants of cigarette smoke.
Cleanliness is noted as an area needing improvement. While some guests give positive remarks about room cleanliness, there are frequent complaints about dirty linens, towels and common areas like hallways and elevators. The inconsistency in cleaning services and issues with mold, dust and stains have been highlighted by numerous reviews.
The breakfast experience is varied. While some guests commend the breakfast as tasty and enjoyable with a lovely rooftop view, others are disappointed by the lack of breakfast services or find the offerings too basic. The rooftop breakfast area, when available, provides a picturesque setting that some guests appreciate.
The rooftop amenities, particularly the pool and jacuzzi, receive positive comments for their views and convenience. However, the functionality and cleanliness of the hot tub are recurring issues. Some guests report that it does not get hot or is not always clean. Despite these setbacks, the rooftop bar and overall vibe of the area are well received.
Lastly, the beds experience mixed reviews with some guests finding them comfortable and adequately sized, while others report discomfort due to sagging mattresses, noisy beds and stained linens.
In conclusion, The Wave Hotel Condado is appreciated for its prime location, friendly staff and convenient amenities. However, to enhance guest satisfaction, improvements in areas such as cleanliness, room maintenance and breakfast offerings are recommended.
Categories
3 Star
Pool
Rooftop Pool
Panoramic View Pool
Beach
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in Puerto Rico