DoubleTree by Hilton San Juan is lauded for its outstanding location, placing guests conveniently close to both the beach and a variety of restaurants, shops, and local attractions. Its central position near both the historic charm of Viejo San Juan and modern amenities, such as a 24-hour supermarket, makes it a preferred choice for travelers. Guests highlight the safe and pleasant neighborhood, with many attractions within walking distance, and appreciate the nearby beach club service, which adds an extra layer of convenience to their stay.
The breakfast experience is generally positive, with a variety of hot and cold dishes that many find satisfying and enjoyable. While some guests mention concerns about cost and the limited selection of healthy options, the quality and variety largely receive favorable mentions, making breakfast a pleasant start to the day for many.
Rooms are praised for their aesthetic appeal, cleanliness, and comfort. Guests consistently mention the quiet atmosphere and comfortable beds, with rooms offering pool views or balconies enhancing the experience. Despite some concerns about room size and limited counter space, the staff's exceptional service and attention to detail help maintain a positive experience.
Cleanliness throughout the hotel is highly regarded, contributing to a comfortable and inviting environment. The attentive service provided by both the housekeeping and maintenance teams ensures a well-kept property, which guests appreciate.
The staff at DoubleTree by Hilton San Juan receive high accolades for their exceptional service and warm hospitality. Courteous, accommodating, and friendly, the staff, including standout individuals like William and Jarimarie, significantly enhance the guest experience. Their dedication to providing excellent service and creating a welcoming atmosphere leaves a lasting impression, making the hotel an ideal place to stay in San Juan.
The AC Hotel by Marriott San Juan Condado receives high praise from guests for its strategic and convenient location, nestled in a vibrant area along a bustling main street. It offers easy access to Condado Beach, restaurants, bars, shops and various local attractions, making it an excellent base for exploring both the old and modern city. The neighborhood's walkability and calm ambience, coupled with the hotel’s clean, contemporary design, enhance the overall guest experience.
Guest opinions on breakfast at the hotel are mixed, although many appreciate the quality and taste of the offerings, especially the fresh juices and selection available at the buffet. While some find the breakfast to be "really good" with friendly restaurant staff, others mention a lack of variety and high costs. Nearby venues like Sobao are recommended for better breakfast experiences.
Dinner at the hotel receives similarly mixed feedback. While the rooftop bar’s ambiance and views are appreciated, the food quality and high prices often disappoint. Guests suggest nearby restaurants like "La Bodeguita de Manolo" for better dining options. Despite some negatives, the food service staff receives positive mentions.
Rooms at the hotel are generally appreciated for their spaciousness, cleanliness and modern design. Comfortable beds and balconies add to the appeal. However, issues such as dampness, insufficient lighting, minimal storage and noisy AC units are sometimes reported. Nevertheless, the rooms’ cleanliness and the modern facilities contribute to an overall positive impression.
Cleanliness is a notable strong point of the hotel with many guests praising it as clean, well-maintained and modern. However, occasional negative remarks about housekeeping practices indicate room for improvement.
The staff is frequently highlighted for being friendly, helpful and welcoming. Despite some reports of slow and frustrating reception processes, the positive interactions with staff members like Gabriel and Daniel leave a good impression on guests.
The free WiFi at the hotel receives mixed reviews with some guests praising its speed and availability, while others report inconsistent connections.
The rooftop pool is a standout feature, frequently praised for its stunning views and inviting atmosphere. Despite its smaller size and occasional cleanliness issues, the ambiance created by the rooftop bar and music sessions, especially during holiday weekends, provides a delightful spot for relaxation and socializing.
The beach is another key highlight, appreciated for its close proximity and the hotel’s complimentary beach amenities like chairs, towels and umbrellas. Although some guests anticipated direct beach access, the overall sentiment regarding the beach’s convenience and the complementary services is positive.
The hotel is also noted for its family-friendly atmosphere, offering big rooms that comfortably accommodate families and various activities for all ages. The staff's efforts, particularly from individuals like Jaime and Francisco, contribute significantly to a positive family experience.
Finally, the hotel’s location is ideal for those interested in San Juan's nightlife with easy access to a variety of restaurants, bars and cultural activities. The rooftop bar adds to the lively atmosphere, although some guests mention bars close early.
Overall, the AC Hotel by Marriott San Juan Condado provides a pleasant stay with its strategic location, cleanliness, friendly staff and attractive amenities such as the rooftop pool and proximity to the beach. Some areas for improvement include the breakfast variety, dinner quality and reception processes.
The Condado Plaza Hotel is a luxurious hotel in Puerto Rico with stunning pools and beaches that make for an unforgettable experience. Guests rave about the beauty of the facility and the impressiveness of the lobby. The accommodations are pristine and make guests feel like royalty. While some may find it pricey, it's worth every penny for a four-star experience. The hotel surpasses Ponce Hilton Golf & Casino and booking a stay here will allow you to bask in luxury.
Wyndham Palmas Beach and Golf Boutique Resort enjoys high praise for its prime location, beautiful surroundings and well-maintained landscaping. The easy access to various coastal regions and the security of the gated community add to the overall convenience and safety appreciated by guests. The resort's on-site amenities, such as the welcoming lobby, café and spectacular views, enhance the guest experience, making it an ideal spot for relaxation and exploration.
The rooms at the resort are often highlighted for their spaciousness, comfort and cleanliness. Guests commend the comfortable beds and the quietness of the rooms, which contribute to a pleasant stay. Although there are occasional mentions of outdated facilities and lapses in hygiene, the generally positive feedback emphasizes the roominess and comfort provided.
Cleanliness across the resort also receives commendations with many guests finding the facilities well-kept and the staff friendly. Specific issues are occasionally noted, but the overall sentiment reflects satisfaction with the resort's upkeep and the welcoming environment created by the attentive staff.
The resort's staff stands out for their friendliness and hospitality with guests consistently praising their helpfulness and the excellent service at the front desk. While there are minor concerns regarding the staff being short-staffed at the pool bar, the overall impression is one of a supportive and accommodating team.
One of the resort's most celebrated features is its pool area. Guests rave about the beautiful pool design, the relaxing ambiance and the variety of pool options catering to different preferences. Despite isolated issues with pool cleanliness, the majority of reviews highlight the pools as a key asset, complementing the picturesque surroundings and enhancing the overall resort experience.
The breakfast at the resort has mixed reviews. Many guests enjoy the delicious, high-quality offerings, particularly when dining on the outside patio of Trova. However, a significant number express concerns over the variety and value, suggesting room for improvement in the breakfast service.
Similarly, the dinner experience receives mixed feedback. While the food quality and service at Trova are praised, guests often point out the limited menu variety, high prices and portion sizes as areas needing enhancement. Families with children find the menu less accommodating, often leading them to dine elsewhere.
The beach near the resort is a topic of mixed opinions. Some guests appreciate its beauty, but many find the sea conditions unsafe and the beach itself poorly maintained. As a result, many prefer to enjoy the resort's other amenities instead.
Despite occasional shortcomings in some areas, the overall reviews of Wyndham Palmas Beach and Golf Boutique Resort are largely positive with its prime location, attentive staff, comfortable accommodations and delightful pool area being the most frequently praised aspects.
Positive reviews of the 'OCEAN VIEW DELUXE SUITE: PVT. BEACH & POOL' hotel highlight its unbeatable location right on the beach with stunning ocean views visible from the rooms. Guests love the private entrance to the beach, which allows for easy access to the sand and surf without any crowds. The hotel's location is comparable to more expensive resorts on Isla Verde and the beach is just a few yards away from the elevators. Overall, visitors are thrilled with the hotel's perfect beach location and breathtaking views.
Accommodations: The rooms at The Royal Sonesta San Juan are incredibly spacious and comfortable. Guests were impressed by the stylish and elegant décor with many describing the rooms as "luxurious" and "opulent". The amenities provided were also top-notch, including high-quality bedding, plush towels and modern technology such as flat-screen TVs and free Wi-Fi. Overall, guests were extremely satisfied with the quality of the accommodations.
Food and Beverage: The food and beverage offerings at The Royal Sonesta San Juan were consistently praised by guests. The on-site restaurant received high marks for its delicious cuisine with many compliments directed towards the fresh seafood and fantastic cocktails. The breakfast buffet was also a highlight with guests enjoying the wide variety of options available. The quality of the food and beverage offerings was consistently described as excellent.
Location: The Royal Sonesta San Juan is situated in a prime location with easy access to both the airport and many popular attractions. Guests appreciated the convenience of being able to explore the local area, which includes numerous restaurants, shops and cultural landmarks. Additionally, the hotel is located right on the beach, allowing for plenty of fun in the sun. Overall, guests found the location to be ideal for both leisure and business travelers.
Service: The service at The Royal Sonesta San Juan was widely praised by guests, who described the staff as friendly, helpful and efficient. Many guests noted that the staff went above and beyond to ensure that their stay was as comfortable and enjoyable as possible. The level of service was consistently described as exceptional with guests feeling valued and appreciated throughout their stay.
Activities: The Royal Sonesta San Juan offers a wide range of activities and amenities for guests to enjoy. From the expansive swimming pool to the on-site spa, there is something for everyone at this luxurious resort. Guests praised the variety of activities on offer with many enjoying the opportunity to relax and unwind in beautiful surroundings. Overall, guests were impressed by the range of options available for both leisure and business travelers.
The Sheraton Puerto Rico Resort & Casino is a top-notch hotel with an excellent location that provides easy accessibility to all attractions in San Juan. The staff is friendly and accommodating, providing exceptional service with Hennessy, the receptionist, particularly standing out. The breakfast options are diverse and delicious with the Egg Benedikt being recommended by many guests. The hotel is also praised for its cleanliness and beautiful decor. The pool area is amazing with guests noting the cleanliness and great service they received there. The casino is a must-visit with people describing it as fabulous and full of activity. Guests also appreciated the hotel's shuttle service to Old San Juan. The hotel's beds are incredibly comfortable with guests praising their comfort levels. While some guests had issues with the lack of dining options and activities for guests, the hotel's location, facilities and services make it a great place to stay.
The San Juan Marriott Resort and Stellaris Casino provides an ideal location for guests seeking a relaxing and fun-filled vacation. The resort boasts a fantastic pool, along with a casino where guests receive $30 in casino money, which most found to be enjoyable and lucky. The Noodle house located in the casino stood out for its excellent food. Guests appreciated the oceanfront view from their room, overlooking the casino and praised the friendly staff, from check-in to cleaning and Zumba instructors. Despite one negative comment about the casino staff, the San Juan Marriott Resort and Stellaris Casino is an excellent vacation spot with the added convenience of having a casino on-site.
Hotel Rumbao, a Tribute Portfolio Hotel, stands out for its exceptional location in the heart of Old San Juan, which offers guests unrivaled access to historic sites, shopping and dining options. Its proximity to the cruise terminal further simplifies pre- and post-cruise arrangements while the scenic views of the harbor add to the visual appeal. Guests consistently commend the friendly and helpful staff for creating a welcoming atmosphere, contributing significantly to the overall positive experience.
Breakfast at the hotel garners mixed feedback. While many guests appreciate the varied and delicious offerings, including the high-quality breakfast buffet, some find the cost prohibitive and the selection limited, especially for those with specific dietary needs. Despite these drawbacks, the breakfast remains a highlight for many travelers.
Onsite dining experiences are also mixed, receiving praise for well-prepared and tasty food and courteous staff. However, the restaurant's limited hours and inconsistency in service availability can be a setback for those needing more flexible dining options.
Accommodation at Hotel Rumbao features spacious, modern rooms that are generally clean and comfortable. However, some guests have highlighted inconsistencies such as outdated furniture, poor lighting and occasional non-functional amenities. While most reviews are positive about the cleanliness, ongoing renovations have led to some issues like dusty conditions and housekeeping lapses.
The hotel staff is frequently praised for their friendly, helpful and accommodating nature, enhancing many guests' experiences despite occasional reports of inattentive service from a minority of employees.
WiFi service at the hotel receives mixed reviews with guests noting strong coverage in areas where it is available but pointing out issues with slow and inconsistent connectivity. Improvements in coverage and reliability are needed to meet modern expectations better.
The gym at the hotel, though small, is well-equipped and well-maintained, meeting most guests' fitness needs despite some minor issues like the absence of towels and cups.
The rooftop pool offers stunning views and a pleasant ambiance, though it suffers from being small, sometimes overcrowded and needing better maintenance. Cleanliness and renovation improvements could further enhance this facility.
Parking options are affordable and nearby, but not adjacent to the hotel, requiring a short walk that can be inconvenient. While valet parking is available and appreciated, it can be pricey and its availability inconsistent.
Family-friendliness at the hotel is somewhat mixed. While the staff's friendliness and the hotel's location add to the appeal for families, the facilities and amenities specific to family needs are not always adequate and more attention to family-friendly offerings could improve the experience.
For nightlife, Hotel Rumbao’s location is ideal, placing guests near vibrant entertainment spots and popular venues, appealing to those seeking an active nightlife experience in San Juan.
In summary, Hotel Rumbao offers a highly favorable location, friendly staff and comfortable accommodations with some areas, particularly breakfast costs, room updates, WiFi and pool maintenance needing attention to meet all guests' expectations fully.
Casa Grande Mountain Retreat - Adults Only is a great choice for those who enjoy yoga and meditation. The complimentary morning yoga class is a highlight for guests with the beautiful yoga studio and awesome teacher, Diego, receiving high praise. The location is perfect for those looking to incorporate yoga into their stay. While some guests would have preferred a later yoga session, the morning class is still a wow factor. In addition to yoga, guests also enjoyed the pool with spring water. Overall, the yoga facilities and activities at Casa Grande Mountain Retreat are impressive and enjoyable for guests looking to incorporate yoga into their stay.
Condado Palm Inn San Juan, Tapestry Collection by Hilton, is a highly praised choice for travelers visiting San Juan primarily due to its outstanding location. The hotel's proximity to the beach, myriad dining options, bars, pharmacies, shops and popular areas like La Placita makes it a convenient base for both leisure and exploration. Guests particularly enjoy the short drive or Uber ride to Old San Juan, as well as the easy access to the airport and the cruise terminal.
Breakfast offerings get a mixed reception; while many guests appreciate the excellent oatmeal, varied selections and friendly service, others express concerns about the cost and selection. On the other hand, the hotel’s dinner options receive more uniform praise with guests frequently highlighting the phenomenal food and good drinks available at the hotel’s two restaurants. The surrounding area also offers diverse eating options, enhancing the overall dining experience.
Rooms at the Condado Palm Inn provide stunning ocean views, modern decor and comfortable furnishings, though feedback on cleanliness and maintenance is somewhat varied. While many guests commend the clean and spacious rooms, some note issues with outdated decor and occasional cleanliness lapses. Effective soundproofing and consistent housekeeping are areas noted for improvement. Nonetheless, for those in rooms with ocean views, the overall stay is often enjoyable.
The hotel's dedication to cleanliness generally garners positive remarks, although some guests report inconsistencies, especially in the gym and pool areas. Despite occasional issues with insects and humidity, many find the common areas, including the lobby, to be well-maintained and inviting.
The standout feature of Condado Palm Inn is the staff, frequently praised for their friendliness, helpfulness and professionalism. Guests find the team, particularly front desk manager Genesis, to be accommodating and courteous, significantly enhancing the overall experience.
Wi-Fi service is another mixed aspect with some guests finding it adequate for streaming and other activities, while others experience slow speeds and instability. The gym, although occasionally cramped, is generally well-equipped and the pool area is appreciated for its 24/7 access and clean, pleasant ambiance, despite some concerns about towel availability and maintenance issues.
The beach experience is notably positive with the hotel’s close proximity and the provision of complimentary beach chairs and umbrellas enhancing the stay. Guests enjoy the beautiful ocean views and easy beach access, although some minor concerns about the beach’s cleanliness and the availability of beach towels are mentioned.
For those interested in nightlife, the hotel's location near the bustling Condado strip offers abundant evening entertainment options. Guests can easily walk to nearby bars, restaurants and casinos, although the vibrancy of the area may result in nighttime noise, which can be disruptive for some.
Overall, Condado Palm Inn San Juan delivers a comfortable stay with a fantastic location, commendable dining options and exceptional staff service, making it a favored choice for travelers eager to experience the best of San Juan.
Selva Boutique Hotel - Luquillo Oceanfront Retreat - Adults Only provides a tranquil and picturesque beachside getaway for adults. With a prime oceanfront location near Playa Fortuna and a short distance from El Yunque National Forest, the hotel offers stunning sea views, calming wave sounds and easy access to local attractions, dining and activities. Guests frequently praise its serene atmosphere, cleanliness and the breathtaking views from rooms and balconies, making it an ideal retreat for those seeking relaxation and adventure.
The breakfast situation at the hotel is a point of contention with guests often desiring a more substantial morning meal option. While coffee and occasional snacks are provided, the absence of a full breakfast service detracts from the overall experience. However, the close proximity to excellent local breakfast spots, like nearby bakeries and cafés, somewhat compensates for this shortfall.
Dining options around the hotel are plentiful and varied with many restaurants and bars within walking distance, including the popular Luquillo Kiosks. The staff provides helpful recommendations, adding a personalized touch to guests' culinary experiences.
The rooms at Selva Boutique Hotel are clean, spacious and comfortable with minimalistic yet cozy designs. Guests appreciate the cleanliness and ocean views, though some note the basic furnishings and lack of certain amenities like coffee makers and blackout curtains. Occasional maintenance issues and firmer-than-expected beds are mentioned, but the overall comfort and cleanliness seem to outweigh these concerns.
Staff members are repeatedly described as friendly, attentive and professional, contributing significantly to the hotel's welcoming environment. The positive interactions with the staff, including seamless check-in experiences, add to the overall satisfaction of guests' stays.
WiFi connectivity is a mixed experience for visitors with many reporting weak or spotty signals, particularly in the rooms. Reliable access is generally confined to communal areas or specific suites, which may require guests to rely on alternative internet sources for a stable connection.
The pool area is generally appreciated for its condition and oceanfront deck, offering guests a peaceful place to unwind. However, issues with limited operating hours, occasional cleanliness concerns and cold water detract from an otherwise enjoyable facility.
Parking at the hotel is widely regarded as convenient and secure, thanks to a private parking lot and additional overflow options. Although some guests find navigating the parking areas slightly challenging at times, the overall ease of parking enhances the guest experience.
While marketed as an adults-only retreat, guests still highlight a family-friendly atmosphere that caters well to large family events and celebrations with mixed-use facilities allowing both relaxation and occasional family interactions.
Beds receive mixed reviews with many enjoying their firm feel but others finding them too hard or small. Specific comments about pillow comfort and occasional maintenance issues with the beds are noted, though the general cleanliness and tranquility of the accommodations are praised.
Overall, Selva Boutique Hotel offers a charming, clean and strategically located retreat by the ocean, appealing to those seeking a peaceful and immersive beachside experience. With some areas for improvement, particularly in amenities and breakfast offerings, the hotel's strengths in location, staff service and cleanliness make it a standout choice for many travelers.
The Vieques Guesthouse stands out as an exceptional accommodation, garnering high praise across various aspects. Situated in a prime location next to Esperanza Beach, the guesthouse offers stunning views and easy access to sandy shores and downtown Esperanza's vibrant amenities. Guests enjoy the short walks to local beaches, including Coco Beach and others nearby, which offer tranquility and beauty. The property's proximity to bio bay tour pick-up points and other attractions enhances its appeal.
With consistently fantastic feedback, the breakfast at The Vieques Guesthouse delights many with its delicious cooked-to-order options. Popular items like cinnamon rolls and blueberry pancakes and fresh coffee contribute to the overall positive experience. Although the free continental breakfast is seen as lighter, the quality of food remains well-received.
The rooms are often highlighted for their cleanliness, comfort and spaciousness, featuring air-conditioning and comfortable beds. Guests appreciate the stunning views from balconies and the well-maintained decor. The rooms are equipped with all necessary amenities, including well-stocked kitchens, ensuring a cozy stay.
The guesthouse achieves impeccable standards of cleanliness and offers thoughtful amenities like rental coolers, snorkel gear and chairs. Guest interactions with the owners, Todd and Amanda, along with the staff, are frequently cited as a highlight with many appreciating their friendliness, helpfulness and valuable local insights.
Beach enthusiasts will find the guesthouse ideally positioned with short walks to multiple beautiful beaches and ease of access to beach gear provided by the guesthouse. The presence of ample and free parking, despite some spots being on an incline, adds to the convenience for visitors with rental cars.
The beds receive significant commendations for their comfort, contributing to restful sleep. Some guests noted the beds' height could be challenging for shorter individuals, but this minor inconvenience does not overshadow the overall positive experience.
Ultimately, The Vieques Guesthouse is celebrated for its charm, welcoming atmosphere and excellent value. Guests frequently express strong satisfaction with their stays, recommending it as a wonderful home base for exploring the island. The combination of its ideal location, quality service and cozy accommodations make it a highly recommended choice for travelers.