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Summary of reviewsXalpen B&B in Puerto Natales comes highly recommended for its exceptional location, outstanding service and comfortable accommodations. Strategically located just a few blocks from both the city center and the bus station, it provides easy access to local attractions, restaurants, supermarkets and shops. This makes it a convenient choice for travelers, especially those planning early trips to Torres del Paine.
The cleanliness of Xalpen B&B is consistently praised with many guests highlighting the spotless rooms and bathrooms, comfortable beds with fresh-smelling linens and well-maintained common areas. The B&B also offers heated rooms and bathrooms, adding to the overall comfort. Minor criticisms such as shared bathroom issues and occasional noise do not overshadow the overwhelmingly positive reviews about the cleanliness.
Guests appreciate the breakfast selection, which includes cold cuts, yogurt, cereals, bread and beverages served in a cozy breakfast area with beautiful mountain views. The option for a packed snack or breakfast to go is particularly valued by those with early morning tours. Despite some remarks about the breakfast being basic and occasional critiques of the serving time and use of plastic containers, the general sentiment is very positive.
The rooms at Xalpen B&B are noted for their cleanliness, comfort and spaciousness. Many come with private bathrooms featuring strong, hot showers. Even the smaller and simpler rooms are considered suitable for the price, providing a cozy and pleasant atmosphere. The communal areas, including the kitchen and living room, offer stunning mountain views, enhancing the overall appeal.
One of the standout features of Xalpen B&B is its staff, particularly Carmen and Juan, who are frequently commended for their warmth, generosity and helpfulness. The team goes above and beyond to ensure a comfortable stay, providing valuable advice and accommodating various needs, which significantly enhances the guest experience.
The B&B's Wi-Fi service also receives high praise for its stability and speed, making it ideal for guests needing a reliable internet connection. Lastly, the beds are often highlighted for their comfort with many guests noting the soft mattresses and fresh bedding, ensuring a restful night's sleep after a day of explorations.
Overall, Xalpen B&B provides a tidy, welcoming and comfortable place to stay with excellent services, making it an ideal choice for travelers visiting Puerto Natales. Show more
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Categories
Small Bed & Breakfast
Xalpen B&B offers a cozy and intimate bed and breakfast experience with a personal touch. Its comfortable accommodations and friendly service create a charming atmosphere for guests.
Bed & Breakfast Taking Steps Towards Sustainability
Bed & Breakfast with Free Wi-Fi
Bed & Breakfast with Parking
Accessible Bed & Breakfast
Room Types
Double Room with Private BathroomThe double room includes a private bathroom fitted with a bath, a shower and a hairdryer. The double room features a dining area, an electric kettle, parquet floors, heating and a flat-screen TV with streaming services. The unit has 1 bed.
Triple RoomThe triple room provides a dining area, an electric kettle, as well as a shared bathroom featuring a shower and a hairdryer. The triple room features heating. The unit offers 2 beds.
Economy Double RoomThe double room offers a dining area, an electric kettle, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Twin RoomThe twin room features a dining area, an electric kettle, as well as a shared bathroom boasting a walk-in shower and a hairdryer. The twin room provides parquet floors and heating. The unit has 2 beds.
Standard Double Room with Shared BathroomThe double room provides a dining area, an electric kettle, as well as a shared bathroom featuring a walk-in shower and a hairdryer. This double room features parquet floors, heating and a flat-screen TV with streaming services. The unit offers 1 bed.
Guest Reviews
8.7
Very Good
Location
Xalpen B&B in Puerto Natales boasts an excellent location that is praised consistently by its guests. The hotel is strategically situated just a few short blocks from both the city center and the bus station, making it exceptionally convenient for travelers. Visitors appreciate the ease of access to the city's main attractions as well as the practical proximity to restaurants, supermarkets and shops. Many guests mention the added convenience of being able to walk to the bus terminal, which is ideal for those planning early trips to Torres del Paine and other local destinations. The combination of a perfect location and exemplary service, cleanliness and comfort make Xalpen B&B a highly recommended choice for anyone visiting Puerto Natales. With a friendly and helpful staff, a cozy atmosphere and well-maintained facilities, it offers both value and convenience, ensuring a pleasant stay.
Breakfast
The breakfast at Xalpen B&B generally receives positive remarks from guests with many appreciating the selection and quality. It includes a variety of cold cuts like ham and cheese, along with yogurt, cereals, bread, butter, jam, tea, coffee and milk. Several guests noted the breakfast's good organization and satisfying nature, which makes for an easy start to the day. The breakfast area is also highlighted for its beautiful views, contributing to an overall pleasant experience.
Guests who needed to leave early for tours mentioned that the hotel provides a convenient packed snack or breakfast to go, which is very thoughtful and appreciated. The breakfast room itself is frequently described as cozy and comfortable, enhancing the dining experience with great mountain views and artwork.
However, the reviews are not without some criticisms. A few guests found the breakfast to be very basic, lacking items like fruit and featuring many single-use plastic containers. There were also mentions of limited quantities at times and some dissatisfaction with the late serving time, which did not always align with early tour departures. Despite these points, the breakfast is generally seen as tasty and fulfilling with many guests expressing their satisfaction with the offerings and the early start time at 6:00 am.
Rooms
Xalpen B&B offers rooms that are consistently praised for their cleanliness and comfort. Guests frequently mention the spaciousness of the rooms, noting that they are warm, cozy and well-furnished. Many rooms come with private bathrooms, described as excellent with strong, hot showers. Cleanliness is a prominent highlight with super clean linen and overall spotless conditions being repeatedly mentioned. The comfort of the beds is another standout feature, contributing to a restful stay.
Some rooms may be smaller and simpler, but they still serve their purpose well and are suitable for the price, maintaining a comfortable and pleasant atmosphere. The communal areas, particularly the kitchen and living room, offer amazing views of the mountains, adding to the overall appeal of the accommodation. Additionally, the location of Xalpen B&B is convenient, situated just a few blocks from the bus station and the town square, making it easy for guests to explore the area.
While most reviews are positive, there are occasional mentions of issues such as small room sizes or the presence of rooms without windows to the outside. Shared bathrooms received some negative feedback, but private bathrooms generally meet or exceed expectations. The friendly and accommodating owners contribute positively to the overall guest experience.
Beds
Nestled in a welcoming environment, Xalpen B&B boasts a reputation for its comfortable accommodations, particularly when it comes to their beds. Guests frequently mention the beds as being very comfortable with many highlighting them as super comfy or even spectacularly big. Soft mattresses and fresh-smelling bedding add to the overall sense of coziness. After long days of hiking, the comfort provided by the beds offers a great spot for rest and recovery. Some visitors noted the excellent cleanliness and beautiful views available in some of the rooms, enhancing the overall stay. Although there were occasional mentions of noise disturbances at night and an old spring mattress, the general consensus praises the comfortable sleeping experience provided by Xalpen B&B.
Cleanliness
Xalpen B&B consistently impresses with its exceptional cleanliness, earning high praise from guests. The facilities are described as spotless and immaculate with rooms and bathrooms maintained to a very high standard. Visitors frequently mention the comfort and spaciousness of the rooms, noting the clean and comfortable beds and well-tended common areas, including a beautiful terrace and lounge.
Guests appreciate the great cleaning and organization throughout the property, highlighting the super clean environment. The thoughtful and accommodating staff add to the positive experience, ensuring that everything is tidy and well-kept. The B&B also features heated rooms and bathrooms, adding to the overall comfort.
However, while most areas of the B&B receive glowing reviews for their cleanliness, there are a few mentions of areas that could use improvement, such as the kitchen and noise levels. Despite these minor issues, the overwhelming sentiment is one of satisfaction with many guests feeling at home in the cozy and clean surroundings.
In summary, Xalpen B&B stands out for its impeccable cleanliness, comfortable accommodations and attentive staff, making it a reliable choice for travelers seeking a tidy and welcoming place to stay.
Staff
At Xalpen B&B, the exceptional warmth and generosity of the staff leave a lasting impression on guests. Carmen and Juan, along with the rest of the team, consistently go above and beyond to ensure a comfortable stay. The reviews highlight the incredibly friendly and helpful nature of the staff, their attentiveness and their willingness to assist with any needs. Whether it's providing valuable advice, accommodating late arrivals or simply making guests feel at home, the staff's dedication is evident. The hosts, particularly noted for their kindness and excellent service, make every visitor feel welcome. This consistent display of warmth, attention and professionalism makes the staff one of the key assets of Xalpen B&B, contributing significantly to the positive experiences shared by guests.
Wi-Fi
Xalpen B&B has garnered positive feedback for its Wi-Fi service, which seems to stand out as one of its strong points. Guests consistently mentioned good and stable Wi-Fi with many noting it as excellent and even outstanding. The internet speed has also been praised with some reviews highlighting instances where it worked perfectly at 600 MB and was fast enough to handle meetings. The Wi-Fi reaches the rooms well and the common areas enjoy a strong signal. Overall, Xalpen B&B appears to provide a reliable and robust internet connection, making it an ideal stay for those who need to stay connected. There were a few issues reported, but the balance tilts heavily towards positive experiences, marking it as potentially the best Wi-Fi encountered in Patagonia by some visitors.
Accessible
Xalpen B&B is recognized for its convenient and accessible location, making it easy for guests with disabilities to navigate. Positioned just 10 minutes from the bus station and a short walk to the city center, it offers seamless access to restaurants and shops. Despite being in a peaceful area, it's still very close to essential amenities like supermarkets, bars and eateries. The B&B is lauded for its comfortable and accessible accommodation, ideal for guests planning a short stay in Puerto Natales. While a few reviewers noted it might be a bit far from the bus terminal, the majority found the proximity to the bus to be very convenient.
No, Xalpen B&B doesn't have any pool.
No, a spa isn't available at Xalpen B&B.
No, Xalpen B&B doesn't allow dogs.
Yes, parking facilities are available at Xalpen B&B.