Hostal Los Pinos

Puerto Natales -51.72567100, -72.50457000 , Bernardo Philippi 449 (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHostal Los Pinos is highly recommended by visitors to Puerto Natales, primarily for its unbeatable location in the heart of the city, close to the main square, waterfront, and an array of restaurants, cafes, and shops. Despite its central location, it provides a quiet and cozy retreat complemented by a charming old-world aesthetic and serene garden. The warmth and attentiveness of the staff further enhance the overall experience, contributing to a welcoming and supportive atmosphere that feels much like being with family.

Guests appreciate the hostel's comfortable and clean rooms, characterized by spacious accommodations, good heating, and strong water pressure in the showers. Many reviews commend the beds for their comfort, which, combined with high standards of cleanliness, ensures a restful environment. Although the decor might be somewhat dated, the comfortable and well-heated rooms provide a cozy stay that is considered family-friendly.

Breakfast at Hostal Los Pinos generally receives positive feedback, with guests enjoying a good variety of options and the flexibility of breakfast hours to accommodate early travelers. While some guests mention a need for more variety, especially for those with dietary restrictions, the friendly staff's accommodating nature helps to create a satisfactory breakfast experience.

The hostel is noted for its exceptional cleanliness, with frequent mentions of the spotlessly clean showers, bathrooms, and common areas. The diligent daily cleaning routine ensures that spaces remain fresh and tidy, contributing to a pleasant stay.

In summary, Hostal Los Pinos is a favored choice among travelers, offering a blend of excellent location, warm hospitality, cleanliness, and comfort. The welcoming environment and attentive staff make it an ideal destination for those seeking a homely and pleasant stay in Puerto Natales.
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Hotel Taking Steps Towards Sustainability
This hotel is recognized for its commitment to eco-friendly practices.

Hotel with Free Wi-Fi
This hotel offers free Wi-Fi. Hostels usually cater to travelers seeking budget-friendly options with internet access.

Hotel with Parking
Hostal Los Pinos offers free private parking. Parking is available on site for guests.

Family Friendly Hotel

Small Hotel

Room Types
Guest Reviews
8.0
Very Good
Location
Hostal Los Pinos boasts an unbeatable location, making it a favored choice for visitors to Puerto Natales. Nestled just around the corner from the main square and within a stone's throw of the waterfront, guests find themselves in the heart of the city. The hostel is ideally situated close to a variety of restaurants, cafes, and shops, allowing for easy exploration of the city’s bustling center. The charming, old-world aesthetic of the property, complemented by a serene garden, adds to the overall appeal. Despite its central positioning, the hostel maintains a quiet and cozy atmosphere, providing a peaceful retreat after a day of sightseeing. Guests continually praise the staff’s warm hospitality and attentiveness, which enhances the overall experience at this centrally-located and comfortable hostel. Whether for its welcoming environment or its proximity to attractions, Hostal Los Pinos is consistently recommended for an enjoyable stay in Puerto Natales.

Breakfast
At Hostal Los Pinos, breakfast experiences seem to vary widely among guests, but the overall impression leans towards a positive note. Many guests appreciate the effort put into serving a good variety of both sweet and savory options, often finding the breakfast to be complete, satisfying, and even excellent at times. There are instances where breakfast was made available outside of standard hours, particularly accommodating those with early tour schedules.

Some guests found the breakfast to be plentiful and hearty, with options that are fresh and delicious. Others highlighted the simple but thoughtful nature of the meal, noting that it’s sufficient to start the day and can even be quite good. Those who enjoy an early start particularly appreciated the flexibility in timing, with some mentioning that a table was set aside for them before official hours.

However, not all feedback is glowing. A portion of guests felt the breakfast was too basic or monotonous, with recurring comments about a lack of variety, particularly with fruit, milk, and eggs. Some guests pointed out the limited breakfast hours and felt the options were confined, especially for those with dietary restrictions like gluten-free needs. Issues like a reliance on plastics and repetitive selections were also mentioned.

Overall, while there's room for improvement, especially in terms of variety and early access, Hostal Los Pinos manages to provide a generally satisfactory breakfast experience, enhanced by accommodating and friendly staff.

Rooms
Hostal Los Pinos offers a warm and welcoming stay, characterized by comfortable and clean rooms that cater well to travelers seeking relaxation after a busy day. The accommodations are notably spacious, giving guests ample room to stretch out and store personal items. Although some rooms have seen better days, their cleanliness—particularly the towels and sheets—ensures a comfortable experience.

Guests appreciate the strong water pressure in the showers and the presence of good heating in the rooms, which contributes to a cozy atmosphere. The beds frequently receive praise for their comfort, adding to the restful environment of the hostel. However, some reviews mention that certain rooms feel small or lack adequate space for storing clothes, which might be a consideration for those who require more room.

While the décor and furnishings might be dated, the cozy and well-heated rooms, complemented by clean common areas, offer a welcoming environment. Additionally, the hostel's location is a notable advantage, providing easy access to local attractions and amenities. This family-friendly hostel thrives on providing a comfortable, clean, and convenient stay, despite some minor issues with room sizes and furnishings.

Beds
At Hostal Los Pinos, guests generally seem pleased with the bedding situation. Many reviews highlight the beds as comfortable, even describing them as big and fantastic, contributing significantly to the overall comfort of the stay. The cleanliness of the rooms further enhances the experience, with guests noting that the combination of comfort and cleanliness makes for an inviting environment. While there are a few mentions of smaller or less comfortable beds, the overarching sentiment is that the beds offer a restful experience. The majority of guests appreciate the pleasant balance of comfort and room temperature, which complements the well-maintained spaces. Hostal Los Pinos proves to be a cozy retreat, particularly valued for its comfortable sleeping arrangements and pristine conditions.

Cleanliness
Hostal Los Pinos receives high marks for cleanliness from its visitors. Guests frequently mention the cleanliness of the showers, bathrooms, and overall rooms, which contribute to the comfort and coziness of the hostel. Many reviews highlight the daily cleaning routine as excellent and impeccable, ensuring spaces remain fresh and tidy. The environment is described as fragrant, creating a pleasant atmosphere for guests. The location is noted for being clean and conveniently central, enhancing the overall appeal of the accommodation.

While some guests noted issues such as carpet cleanliness and missed cleaning under beds, these concerns are generally overshadowed by positive remarks about the attentive staff, who were commended for their willingness to address guest needs. Despite some parts of the property appearing run down, its cleanliness is consistently acknowledged with descriptions such as spotlessly clean, super clean, and very clean.

Visitors find the hostel to be cozy, warm, and beautifully decorated, with spacious rooms that offer comfort. Overall, Hostal Los Pinos is regarded as a clean and welcoming place to stay, maintaining a balance between comfort, cleanliness, and convenient location.

Staff
Hostal Los Pinos has garnered admiration for its exceptional staff, highlighted as the main asset of the establishment. Guests frequently praise the friendliness, kindness, and attentiveness of the staff, underscoring the excellent service provided by everyone from the receptionists to the owners. Individuals like Lucas and Matias stand out for their exceptional attention, assistance, and professional demeanor. The warmth and welcoming nature of the staff contribute to a positive atmosphere that leaves a lasting impression on guests. Reception staff ensure smooth arrivals and departures, assist with luggage storage, and always remain willing to resolve issues or offer guidance. The owners' involvement in daily operations adds a personal touch, enhancing the family-like environment. Despite one mention of rudeness from a staff member named Romina, the overwhelming sentiment reflects an attentive and helpful team dedicated to enriching the guest experience. The combination of good attention, facilities, and location, complemented by the staff's welcoming nature, positions Hostal Los Pinos as a favored choice among travelers seeking a supportive and friendly stay.

Family
Hostal Los Pinos offers a warm and inviting atmosphere that feels much like visiting one's own family. Known for its wonderful hospitality, this cozy and family-friendly guesthouse is managed by a welcoming couple, Sebastian and his family, who are praised for their excellent disposition and friendliness. Guests frequently highlight the familial environment, often describing their experience as being among friends. The family that operates the hostel is noted for their kindness and helpfulness, enhancing the overall experience. The hostel's prime location and comfortable bedding further contribute to its appeal, making it an ideal choice for travelers seeking a homely and pleasant stay.


No, Hostal Los Pinos doesn't have any pool.

No, a spa isn't available at Hostal Los Pinos.

No, Hostal Los Pinos doesn't allow dogs.

Yes, parking facilities are available at Hostal Los Pinos.

No, Hostal Los Pinos doesn't have a gym.

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