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Summary of reviewsHotel El Libertador in Puerto Iguazu receives a multitude of positive reviews across several key categories, highlighting its strengths and areas for improvement.
The hotel's prime location is frequently praised by guests. Centrally situated, it offers exceptional accessibility to amenities and attractions, including the nearby bus terminal for convenient trips to Iguazu Falls and a vibrant dining scene with restaurants, bars and cafes within walking distance. The strategic location minimizes the need for cars, making it an excellent choice for visitors who appreciate pedestrian-friendly environments while still enjoying a relatively quiet ambiance.
Breakfast at Hotel El Libertador is generally well-received with guests appreciating the variety and abundance of food options including cold cuts, scrambled eggs, fruits, pastries and beverages. Positive feedback often mentions the satisfying and hearty nature of the breakfast, which aligns well with the hotel's value proposition. Although there are occasional critiques about variety and service inconsistency, the overall sentiment is one of satisfaction.
Dinner experiences at the hotel are mixed, yet many guests commend the quality and affordability of the food with special mentions of the buffet's convenience and the restaurant's organized special events. Despite some criticisms regarding variety and the service quality, the overall feedback indicates that the dining options often provide a satisfactory and convenient experience for guests.
The rooms are appreciated for their spaciousness and comfort, alongside daily room service and pool-facing balconies. However, there are consistent calls for renovation due to outdated furnishings and issues like malfunctioning air conditioning and cleanliness concerns. Despite these challenges, positive interactions with staff who address complaints and offer room upgrades are noted.
Cleanliness at the hotel receives varied feedback. Many guests highlight the cleanliness of sheets, towels and public areas like the pool and restaurant, praising the thorough housekeeping. Nevertheless, inconsistencies such as dirty bathrooms, bug presence and occasional unclean public spaces indicate areas for potential improvement.
The staff garners mixed reviews with many guests praising their friendliness, attentiveness and professionalism, especially with housekeeping and bar service. However, issues with the reception staff's attitude and responsiveness are noted, suggesting room for improvement in consistency and communication.
The Wi-Fi service receives more negative feedback with connectivity generally limited to common areas and often described as slow and unreliable. These issues detract from the overall guest experience, suggesting a need for enhanced internet services.
The pool is widely appreciated for its beauty, maintenance and pleasant setting, which provides an enjoyable relaxation spot. Despite occasional maintenance lapses and limited sun loungers, the pool remains a highlight for many guests.
Parking options at Hotel El Libertador are valued for their convenience, security and free availability. Challenges with parking space sufficiency are noted but do not significantly detract from overall positive feedback regarding the hotel's parking facilities.
Families find Hotel El Libertador welcoming with spacious rooms, clean facilities and a central location praised for enhancing the family vacation experience. The hotel's pool and recreational facilities entertain children and teenagers, bolstering its reputation as family-friendly.
Moreover, the hotel's strategic location enhances its appeal for nightlife enthusiasts. Its proximity to bars, clubs and restaurants allows guests to enjoy a lively evening scene, adding to its overall attractiveness.
In summary, Hotel El Libertador stands out for its central location, family-friendly environment and convenient amenities, making it a strong choice for visitors looking to explore Puerto Iguazu comfortably and affordably. While there are areas for improvement, particularly in room maintenance, Wi-Fi quality and reception staff consistency, the hotel's positive attributes contribute to a largely satisfying guest experience. Show more
Read review summaries for all categories
Categories
3-Star Hotel
This hotel is centrally located, making it a convenient base for exploring the area. It offers basic amenities and a comfortable environment.
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Hotel with Parking
Hotel with Outdoor Pool
Hotel with Children's Pool
Room Types
Standard Double or Twin RoomThis room features a private bathroom with shower and air conditioning.
Standard Triple RoomThe triple room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a bidet. The unit offers 3 beds.
Standard Quadruple RoomThe quadruple room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a bidet. This quadruple room features heating and a flat-screen TV. The unit offers 4 beds.
Guest Reviews
7.3
Good
Location
Hotel El Libertador boasts a prime location that consistently garners praise from its guests. Situated centrally in Puerto Iguazu, the hotel offers exceptional accessibility to numerous amenities and attractions. Guests appreciate the proximity to the bus terminal, which is merely a few blocks away, making trips to the iconic Iguazu Falls convenient. The vibrant dining scene with a variety of restaurants, bars and cafes, is just a short walk away, as are supermarkets and shops for essential needs.
The hotel's placement allows visitors to enjoy the town's bustling center with easy access to the main street and nearby shops, creating a pedestrian-friendly environment where "everything is close." Despite its central location, visitors have mentioned that the area remains relatively quiet, contributing to a pleasant stay.
Additional highlights include the hotel's pool area and guests often comment on the good value for money, particularly considering the strategic location. The convenience of not needing a car to explore the city, combined with the ease of accessing transportation options such as taxis and buses, enhances the overall experience. In summary, Hotel El Libertador's central and strategic location makes it an excellent choice for visitors looking to explore Puerto Iguazu comfortably.
Breakfast
Hotel El Libertador’s breakfast offerings evoke a range of opinions among its guests. Many reviews highlight a positive experience, describing the breakfast as very good, plentiful and complete. Guests frequently note the variety of food available, including cold cuts, scrambled eggs, fruits, pastries and both hot and cold beverages. There are also mentions of the breakfast being hearty, fresh and satisfying with some guests finding it to exceed their expectations.
On the other hand, there are some negative remarks. A considerable number of guests found the breakfast to be lacking in variety and quality with issues such as stale bread, insufficient fruit selection and slow replenishment of items. Some described the service as inconsistent, occasionally reporting rude behavior from staff when addressing shortages.
Nonetheless, many guests appreciated the breakfast’s completeness and abundance, often praising its alignment with the hotel’s other services and the overall value for money. Despite some areas for improvement, the general sentiment leans towards appreciation for the effort put into providing a diverse and substantial breakfast each morning.
Dinner
The dinner experience at Hotel El Libertador presents a mixed bag of impressions. On the positive side, many guests commend the delectable and impeccable quality of the dinners, describing them as both delicious and divine. The hotel offers a favorable cost-benefit ratio with the buffet being particularly convenient and available throughout the day. The dinner options are praised for their variety, including a broad selection of appetizers, main courses and desserts.
For those seeking the convenience of dining in, the hotel restaurant is recommended. Many guests found the dinner to be good and highlighted the affordability and quality of the food. The hotel also excels in organizing special dinners, such as New Year's celebrations, which are appreciated by guests.
However, there are notable criticisms. Some guests found the dinner service to be expensive and lacking variety with certain dishes not meeting expectations in terms of quality. Instances of disorganized service and insufficient staffing also detracted from the dining experience. Additionally, some reviewed the dinner as very simple or average with complaints about the availability and timeliness of service.
Despite these issues, the overall feedback suggests that while the dinner at Hotel El Libertador can sometimes fall short, it often provides a satisfactory and convenient option for guests, particularly when considering the hotel's overall value and service.
Rooms
Hotel El Libertador's rooms receive mixed reviews, but there are positive aspects that many guests appreciate. The rooms are often described as spacious, clean and comfortable with many noting the comfort of the beds and pillows. Room service is available daily and some rooms are equipped with balconies offering internal views of the pool.
However, the hotel also faces several challenges. Many rooms are considered outdated and in need of renovation, particularly the bathrooms. Issues such as old and worn-out furniture, plastic and dirty curtains and malfunctioning air conditioning units are frequently highlighted. Some guests report cleanliness problems, including musty smells, ants and occasional cockroaches.
Facilities such as mini-fridges and hairdryers are often missing in the rooms and the Wi-Fi can be unreliable. The noise level from hallways and external air conditioning units can disrupt a good night's sleep.
On a more positive note, some guests have found the staff responsive to complaints, sometimes providing room upgrades to address issues. While the initial room conditions can be challenging, persistent requests for better accommodations seem to result in more pleasant stays for some visitors.
In summary, Hotel El Libertador provides spacious and comfortable rooms but could significantly benefit from updates and better maintenance to enhance the overall guest experience.
Beds
Hotel El Libertador features beds that received praise for their comfort and spaciousness with many reviewers noting how clean and well-maintained the bedding is. Multiple guests found the beds to be very comfortable, even describing them as "super comfortable" and "amazing," particularly the king-size beds. Clean linens and quality towels also add to the sense of comfort.
However, some feedback indicates a need for improvements. A portion of visitors mentioned issues with old, saggy mattresses and bedding that showed signs of wear and tear. There were comments about some beds not meeting comfort expectations due to poor mattress quality and instances of rooms lacking consistency in bed quality. Specific problems such as thin mattresses, old quilts and outdated sheets were highlighted. Additionally, a few visitors noted inconveniences with the arrangement of beds, such as twin beds being pushed together to act as a single bed.
Overall, while there are many positive remarks about the beds, there are also consistent mentions of the need for updates and replacements to ensure a uniformly comfortable sleeping experience.
Cleanliness
Hotel El Libertador receives mixed reviews when it comes to cleanliness with many guests praising certain aspects while others highlight areas that need improvement. On the positive side, guests frequently mention that the hotel maintains clean and fresh sheets and blankets with towels being consistently clean and of good quality. Many describe the overall cleanliness of the hotel as impeccable and satisfactory. The cleaning staff often receive high marks for their friendly demeanor and efficiency, ensuring rooms are generally clean and well-maintained.
The facilities, such as the pool and restaurant, also garner mentions of cleanliness with some guests noting that the pool is maintained daily and that the hotel's public areas are kept in good order. Additionally, the hotel's housekeeping service is often praised for being thorough with some guests specifically appreciating daily room cleanings and a well-maintained environment.
However, the hotel does face criticism in several areas. Some guests report that rooms were only cleaned once during their stay or not at all with specific complaints about dirty bathrooms and the presence of bugs. The pool also drew criticism with mentions of dirt and moss accumulation. Issues with stained and torn sheets were also noted by some reviewers, indicating inconsistencies in the cleaning services provided.
In general, while many guests find the cleanliness and housekeeping service at Hotel El Libertador to be excellent, there are notable exceptions that suggest room for improvement, particularly in the thoroughness of room cleaning and maintenance of both private and public areas.
Staff
Reviews of Hotel El Libertador reveal a mix of both positive and negative comments regarding the hotel staff. On the bright side, many guests frequently praised the staff's friendliness, attentiveness and professionalism. Specific mentions highlight the excellent customer service provided by housekeeping, reception and bar staff. There were numerous remarks about the staff's warm disposition and willingness to help, indicating a generally positive demeanor and the effort put into ensuring guest satisfaction.
However, the reviews also highlight some significant inconsistencies, particularly with the reception team. Several guests reported experiences of unhelpfulness, rudeness and a lack of basic courtesy from the reception staff. Complaints included poor communication, such as not greeting guests or lacking in providing essential information about excursions or food services. Some guests described the reception and dining staff as having a cold and businesslike attitude, which detracted from their overall experience.
In summary, while many guests had positive interactions with the friendly and helpful staff at Hotel El Libertador, there are notable issues with consistency and professionalism, especially at the reception. This mixed experience suggests that while the hotel's service can be excellent, it sometimes falls short, particularly in areas requiring direct guest interactions.
Wi-Fi
Hotel El Libertador has garnered numerous guest reviews regarding its Wi-Fi service, predominantly highlighting its limitations. The Wi-Fi is generally only accessible in common areas such as the lobby or reception, leaving many guests without internet connectivity in their rooms. When available, the connection is often described as slow, unreliable and prone to frequent disconnections. Multiple guests reported that the Wi-Fi signal does not reach or work properly in the rooms, leading to frustrations for those who need consistent access. Though there are mentions of decent or good Wi-Fi service, these are overshadowed by complaints of poor signal strength and overall lack of functionality throughout the hotel. Despite these issues, some reviewers acknowledge that these connectivity problems may not be entirely the hotel's fault. Nevertheless, the consensus suggests that Hotel El Libertador's Wi-Fi leaves much to be desired.
Pool
Hotel El Libertador boasts a pool that frequently stands out in guest reviews for its overall appeal and charm. Many visitors describe the pool and its surrounding areas as beautiful, well-maintained and offering a pleasant setting for relaxation. The pool is often highlighted as spacious, clean and wonderfully integrated with the natural environment. The aesthetics of the pool, from its pristine condition to its impressive size, consistently receive praise, making it a go-to feature during extremely hot days.
However, certain reviews point out some inconsistencies in pool maintenance, citing occasional issues with dirt and debris like branches and leaves. Additionally, there are mentions of a lack of sufficient sun loungers during busy times which can dampen the experience for some guests. Nonetheless, the positive feedback overwhelmingly suggests that the pool area is a well-loved highlight of Hotel El Libertador, appreciated for providing a serene and enjoyable experience in a setting that often surpasses expectations in person.
Parking
Hotel El Libertador offers several parking options that have garnered various opinions from guests. The outdoor parking lot is noted for its spaciousness and good security, making it a convenient choice for many visitors. The free parking feature is an added bonus and has been appreciated by those who value both affordability and accessibility. There's also a mention of covered parking spaces, providing an extra layer of protection for vehicles.
However, the availability of parking can be a bit of a mixed bag. Some guests have found the parking area to be small and insufficient for the number of guests, leading to difficulties in securing a spot. Alternatives include parking across the street for a monthly fee or leaving the car on the street, which some have found less ideal.
Despite these challenges, the parking zone is frequently described as good with adequate traffic control ensuring smooth usage. The hotel’s own parking presence with both spacious and safe options, is often seen as a plus for those traveling by car.
Family
Hotel El Libertador is widely appreciated for its family-friendly ambiance, which guests emphasize as exceptionally accommodating for those traveling with children. The hotel is praised for its clean and well-maintained facilities, including spacious family rooms that ensure a comfortable stay. The service is described as impeccable, contributing to a memorable family vacation.
Many guests highlight the excellent central location, making it convenient for exploring local shops, restaurants and pubs. The cleanliness of the hotel, from the pool to the parking areas, is frequently noted, which adds to the overall positive experience for families.
Large groups and family reunions find the hotel particularly suitable and it receives recommendations for its family-oriented setting. Despite some occasional complaints about room amenities, such as the absence of hair dryers and safety boxes, the overall impression leans strongly towards a positive, guest-focused service.
The hotel's pool, though sometimes weather-dependent and other recreational facilities provide ample entertainment for kids and teenagers, ensuring an enjoyable stay for all age groups. The friendly atmosphere and the helpful staff often leave a lasting impression on visitors.
In summary, Hotel El Libertador stands out as a great choice for family vacations, offering both comfort and convenience in a welcoming environment.
Nightlife
Hotel El Libertador stands out as a hotspot for those seeking vibrant nightlife activities. Positioned advantageously, it is surrounded by a variety of bars, clubs and restaurants. Guests can easily explore nearby dining options and engage in dance parties and other entertainment, making it a great choice for night owls. The hotel bar and well-organized parties provide additional evening amusement, suitable for different preferences, including family-friendly options.
For families, the nightlife around the hotel is described as modest yet enjoyable, offering a safe environment for evening walks and group activities. Facilities cater to a broad range of nighttime desires with a nightly entertainment program that appeals to guests of all ages.
However, the energetic atmosphere comes with a downside. Many guests have noted significant noise disturbances. The proximity to lively venues results in loud music playing until late hours, often extending to the hotel lobby itself. Poor soundproofing exacerbates the issue, making it easy to hear the hustle and bustle from adjoining rooms and nearby restaurants. Despite the vibrant nightlife, the noise level may detract from a restful experience for some visitors, especially those sensitive to a noisy environment.
3 Star
Hotel El Libertador presents a mixed experience that aligns closely with its three-star rating. Many guests appreciated its good location, essential facilities and value for money, making it ideal for travelers seeking affordable accommodation. The hotel’s cleanliness, welcoming reception and satisfying breakfast were highlighted as noteworthy positives. The pool area received commendations, adding to the overall guest satisfaction.
However, certain areas of the hotel, described by some as outdated with limited maintenance, suggest that the facilities need an upgrade. Unfortunately, the rooms and amenities occasionally fell short of guests' expectations based on the promotional photos. The hotel's dining options also drew mixed reviews with some guests finding the food offerings and bar variety lacking.
In summary, Hotel El Libertador offers a reasonable stay for budget-conscious travelers, fitting well within the three-star category despite some areas needing improvement.
Children's Pool
The children's pool at Hotel El Libertador seems to be a popular feature among family travelers. The area around the children's pool is well-managed and praised for its excellent layout, making it a safe and enjoyable space for kids. Additionally, the pool area is well-located within the hotel, offering convenience for guests.
Though some reviews suggest there might not be a dedicated kids' zone or facility, the overall sentiment is that the available children's pool provides a good balance of space for both children and adults. The presence of a children's playground further enhances the family-friendly environment.
While there is a remark about an accident involving a child, the general feedback indicates the little pool is kept safe, contributing positively to the hotel's appeal for families. The hotel also features a large indoor pool, adding to the variety of recreational options for guests of all ages.
Outdoor Pool
Hotel El Libertador's outdoor pool has garnered varied feedback from guests. Most reviewers agree that the pool is a highlight of their stay, featuring a large, beautiful design and being ideal for the summer heat of Puerto Iguazu. The pool area is well-maintained, spacious and boasts a pleasant atmosphere, which many guests appreciated. It's also well-lighted and offers a visually appealing aesthetic, accentuated by its clean and inviting surroundings.
Guests have found the pool to be very enjoyable and comfortable, making it a nice spot to relax and unwind. It’s also super clean with several comments emphasizing its good maintenance and the availability of pool towels. Additionally, the pool surroundings, including wooden structures and well-organized seating areas, contribute to its overall charm.
However, some reviews pointed out a need for better cleaning, mentioning occasional issues with dirt and bugs, making the pool occasionally unusable for swimming. Despite this, the consensus seems to be that when well-maintained, the pool is a fabulous, upscale feature that enhances the hotel's appeal.
Overall, Hotel El Libertador’s pool provides a refreshing and aesthetically pleasing escape for guests, particularly appreciated in Iguazu's hot climate. While improvements in cleanliness are noted, the general sentiment remains positive, highlighting the pool as a key amenity of the hotel.
Yes, Hotel El Libertador has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Hotel El Libertador.
No, Hotel El Libertador doesn't allow dogs.
Yes, parking facilities are available at Hotel El Libertador.