La Zayapa Hotel

Puerto Baquerizo Moreno -0.90036300, -89.61024600 , Avenida Charles Darwin Con Melville (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsLa Zayapa Hotel is lauded for its exceptional location in San Cristobal, offering picturesque views and convenient access to key spots such as the harbor, airport, shops, restaurants, and the boardwalk. Guests appreciate the proximity to Mann Beach and the vibrant atmosphere surrounding the hotel. The accommodating and friendly staff further enhance the experience, making La Zayapa Hotel an ideal base for exploring the area.

The breakfast experience is generally positive, with guests enjoying tasty and quality meals, including scrambled eggs, toast, and fruits. The service is often highlighted for its friendliness and attentiveness, contributing to a pleasant start to the day. However, some guests have suggested increasing the variety of breakfast options to avoid repetition.

The hotel rooms are described as clean, spacious, and well-maintained, providing a comfortable environment for relaxation. While some rooms are on the smaller side, they are still noted for their brightness and comfort. Despite minor issues with furnishings and basic room decor, the cleanliness and helpful staff are consistently praised.

Cleanliness is a strong point for La Zayapa Hotel, with many reviews emphasizing the cleanliness and spaciousness of the rooms. Minor issues such as stained bedding and occasional ants are noted but do not overshadow the overall positive impression regarding cleanliness.

The staff at La Zayapa Hotel are frequently commended for their warmth and friendliness, contributing to a welcoming atmosphere. The reception staff and owners receive particular praise for their attentive service. Although there are occasional reports of limited assistance with issues or tours, the general consensus highlights the staff's kindness as a memorable aspect of the stay.

Wi-Fi at La Zayapa Hotel is considered satisfactory, especially given the island's challenging connectivity. Guests often regard the internet service as reliable, noting that it is among the best available on the islands, despite some limitations in the room connection.

Overall, La Zayapa Hotel stands out for its strategic location, friendly staff, cleanliness, and reliable Wi-Fi, offering guests a comfortable and pleasant stay on San Cristobal.
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Small Hotel
Centrally located, this beach hotel is near Galápagos National Park and Malecón San Cristobal. It has a terrace, concierge services, and a coffee shop. Guests can enjoy a complimentary reception and continental breakfast.

Family Friendly Hotel

Room Types
Double Room with Ocean View This twin room has a sea view with panoramic windows, air conditioning and safety box.

Double Interior Room This air-conditioned twin/double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Family Double Room The family room provides air conditioning, a tiled floor, as well as a private bathroom featuring a shower and a hairdryer. This family room offers a flat-screen TV. The unit offers 2 beds.

Small Double Room The double room offers air conditioning, a tiled floor, as well as a private bathroom boasting a shower and a hairdryer. This double room features a flat-screen TV. The unit has 1 bed.

Guest Reviews
7.9
Good
Location
La Zayapa Hotel is praised for its exceptional location, making it a highly convenient choice for travelers visiting San Cristobal. Situated right in the center of everything, the hotel is directly opposite the harbor, offering breathtaking views and easy access to the pier, where tours, water taxis, and ferries depart. Guests appreciate being within walking distance of the airport, main shops, restaurants, and popular spots like Mann Beach. The proximity to the boardwalk enhances the overall experience, providing picturesque views and a vibrant atmosphere. Additionally, guests note the friendly staff and comfortable accommodations, which complement the hotel's favorable positioning. With its strategic location and excellent amenities, La Zayapa Hotel stands out as an ideal base for exploring the beauty of San Cristobal.

Breakfast
La Zayapa Hotel offers a range of experiences when it comes to breakfast, with some guests highlighting positive aspects such as the tastiness and quality of the meal provided. Many reviews note the breakfast as good, featuring a breakfast menu that includes scrambled eggs, toast, and a selection of fruits and yogurt, which is described as consistently very nice and even extraordinary by some. The service accompanying the breakfast is often praised for being friendly and attentive, contributing to a pleasant start to the day.

Guests appreciate the inclusion of breakfast in their stay, and the ambiance is often complimented, with some enjoying lovely views from their rooms while dining. For early departures, a breakfast package is offered, adding convenience for travelers on the move.

However, there's room for improvement in terms of variety, as the breakfast does not change much and can become repetitive after a few days. Some guests have suggested that adding more options, like pancakes or additional fruit, without incurring extra charges would enhance their experience. Additionally, there have been minor delays in preparation and service, indicating a need for a more streamlined service to optimize guest satisfaction.

Overall, La Zayapa Hotel provides a good-quality breakfast experience, bolstered by attentive staff and an attractive setting, yet could benefit from diversifying its menu to better meet the expectations of its guests.

Rooms
La Zayapa Hotel offers a welcoming atmosphere with its well-located property, granting guests easy access to the harbor where big windows provide picturesque views of the port. The rooms are often praised for their cleanliness and spaciousness, ensuring a comfortable stay. Visitors frequently mention that the hotel is maintained in an impeccable condition, while the staff is recognized as incredibly helpful and pleasant, enhancing the overall experience. Despite the smaller size of some rooms, many are noted for their brightness and comfort, making them a pleasant environment to unwind.

However, a few areas might require attention, such as the rather plain furnishings and limited decorations, which contribute to a basic feel in some accommodations. Facilities like the bathroom and shower may occasionally encounter minor issues. The lack of variety in breakfast options, along with certain restrictions on food and drink times, could be a consideration for potential guests seeking more flexibility.

Overall, while La Zayapa Hotel provides a generally clean and comfortable environment with accommodating staff, some guests suggest that enhancements in room amenities and aesthetic appeal would align better with the competitive price point.

Cleanliness
La Zayapa Hotel generally receives commendation for its cleanliness, creating a comfortable environment for guests. Many reviewers highlight the rooms as being very clean, spacious, and equipped with good amenities like air conditioning and a fridge. Guests appreciate the cleanliness alongside the convenient location and tranquility, which contribute positively to their stay. However, some concerns are noted, such as stained bedding and occasional issues with cleanliness. Additionally, practical factors such as intermittent hot water and the presence of ants in some rooms detract from the experience. Still, the overall impression remains favorable when considering cleanliness as a primary criterion for stay satisfaction.

Staff
La Zayapa Hotel boasts a reputation for friendliness and warmth among its staff, contributing to an overall welcoming atmosphere. Guests frequently commend the attentiveness of the hotel's team, with particular praise for the reception staff and owner, who are noted for their excellent and warm service. The staff's friendly demeanor is highlighted as a standout feature, often described as wonderful, attentive, and adorable. Especially notable is the care provided by the older owners and a staff member named Isidro, who contribute significantly to guest satisfaction.

However, experiences with staff helpfulness and problem-solving skills appear to vary. While many guests appreciated the friendly nature of the staff, there are mentions of limited assistance in resolving issues or booking tours. Despite these occasional shortcomings, the availability of convenient arrangements for tours and breakfast, along with helpful assistance for questions, reflects positively on the staff's overall engagement with guests. Amidst mixed reviews, the kindness of the staff, notably including a warm welcome from the grandma, is noted as a charming and memorable aspect of the hotel experience.

Wi-Fi
Guests at La Zayapa Hotel generally report a satisfactory experience with the hotel's Wi-Fi, which stands out on an island where internet connectivity can be challenging. Visitors often find the Wi-Fi to be steady, with a good speed, particularly appreciating its reliability in a destination like San Cristóbal. The Wi-Fi service is frequently described as the best available on the islands, surpassing the usual low expectations set by the region's connectivity challenges. However, a few guests have noted limitations, mentioning that the connection works best in the common areas, like the lobby, but may struggle in the rooms. Despite this, the consensus is that the hotel's internet connection surpasses the typical offerings found elsewhere on the islands, making it a noteworthy aspect of their stay at La Zayapa.


No, La Zayapa Hotel doesn't have any pool.

No, a spa isn't available at La Zayapa Hotel.

No, La Zayapa Hotel doesn't allow dogs.

No, parking facilities aren't available at La Zayapa Hotel.

No, La Zayapa Hotel doesn't have a gym.

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