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Summary of reviewsApart Haiken provides an exceptional stay in a prime location, frequently praised by guests for its proximity to El Calafate's main attractions. It's situated within a short walking distance of the city center and main strip, offering both convenience and tranquility with its beautiful lake views and serene surroundings. The facilities, cleanliness and attentive service are consistently lauded, making it a comfortable and well-situated choice for travelers.
The rooms at Apart Haiken are highly rated for their comfort and cleanliness. Guests appreciate the spacious, well-ventilated and stylish interiors. The modern design and good lighting add to the cozy atmosphere. The bedding, particularly the supportive and clean mattresses, ensures a restful sleep. While some limitations in space are noted, particularly for larger groups, the overall sentiment remains positive with rooms being more than adequate for small groups or families.
Cleanliness is a standout feature with the property described as neat, hygienic and well-maintained. Despite a few isolated critiques regarding untidy spots and delayed cleaning, the standard of cleanliness remains high across the board.
The staff at Apart Haiken receive substantial praise for their attentiveness and friendliness. Reviews highlight the exceptional reception, professionalism and helpful nature of team members, especially Belén and Francisco. The efficient check-in and checkout processes, combined with the staff's willingness to assist and provide useful local suggestions, significantly enhance the guest experience.
While the Wi-Fi quality receives mixed reviews with some guests facing connectivity issues, there are positive remarks about efforts made to improve the internet service, such as providing Wi-Fi repeaters.
Parking at Apart Haiken is convenient and secure, offering a range of options including free on-site parking and nearby public and private facilities. Guests commend the hassle-free and safe parking experience, adding to the overall appeal of the accommodation.
One of the most frequently highlighted aspects is the exceptional comfort of the beds with many guests emphasizing the high quality of the bedding and the superior comfort of the mattresses and pillows. This significantly enhances the overall experience, making Apart Haiken a highly recommended destination for travelers seeking a comfortable, well-located stay in El Calafate.
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