Puebla19.04534700,
-98.20047500,
Avenida Reforma, 301 A Colonia Centro(Show on Map)
8.7
Very Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Posada Guadalupe, situated in the heart of Puebla, is celebrated for its prime central location. Guests laud the hotel's proximity to the main square, the Zocalo and various attractions such as the cathedral and museums. This convenient positioning allows easy exploration of the city on foot with numerous nearby restaurants and shops contributing to its appeal. The hotel complements this with a tranquil and clean environment featuring spacious rooms, many with balconies providing stunning views of the historic center.
While Hotel Posada Guadalupe does not offer breakfast, its location ensures that diverse culinary options are just steps away. Guests highlight the cleanliness and comfort of the spacious rooms, equipped with cozy beds and well-maintained bathrooms. Despite minor issues like occasional noise and insufficient ventilation in some rooms, the overall room quality and daily thorough cleaning receive consistent praise.
The hotel's staff is frequently commended for their friendliness and helpfulness, particularly the housekeeper, Alejandra and supportive porters. However, there are mixed reviews about the reception team with some guests noting less favorable interactions during evening hours. Nonetheless, the staff's attentiveness generally enhances the guest experience.
Cleanliness is a strong point for Hotel Posada Guadalupe with guests frequently highlighting meticulous room maintenance and daily sanitization. Occasionally, guests report issues such as dirty carpets or minor bathroom maintenance problems, but these appear to be exceptions.
The wifi service, however, is an area needing improvement with many guests experiencing slow and unstable connections. Those requiring reliable internet may find this lacking.
Parking is available but not on-site, requiring guests to park a short distance away. This setup, while secure, may be slightly inconvenient for some.
Families find Hotel Posada Guadalupe accommodating with its family-friendly atmosphere and large, comfortable rooms suitable for traveling with children. The proximity to the city's vibrant nightlife and attractions makes it a lively yet sometimes noisy choice for those wanting to immerse themselves in local social scenes.
The hotel offers a mix of bed comfort with many guests enjoying spacious king-sized beds while others mention hard mattresses and inconsistent bedding quality. Despite this, the hotel remains a solid option within its 3-star category, providing excellent value for money. Visitors appreciate the balance between affordability and quality of service, making it a reliable choice for budget-conscious travelers seeking a satisfying stay in Puebla. Show more
Read review summaries for all categories
Categories
Hotel near Nightlife Spots
Located in Colonia Centro, this hotel offers a central location for exploring Puebla's attractions, including its nightlife. It provides a comfortable and accessible base for evening activities.
Hotel with Parking
Offers free public parking on site, providing a cost-free parking option directly at the hotel.
Cheap Hotel
Listed as a cheap hotel option in Puebla, this property offers affordable accommodation, fitting the criteria for budget-conscious visitors.
3-Star Hotel
This hotel is valued for its central location and traditional Mexican style. It offers a comfortable and culturally rich experience.
Family Friendly Hotel
Room Types
Double RoomThis room includes flat-screen satellite TV, a fan and some rooms have a balcony with city views.
King RoomThis room includes flat-screen satellite TV, a fan and some rooms have a balcony with city views.
Twin RoomThis room includes flat-screen satellite TV, a fan and some rooms have a balcony with city views.
Guest Reviews
8.7
Very Good
Location
Located in the very heart of Puebla, Hotel Posada Guadalupe is renowned for its unbeatable central location. Guests consistently praise the hotel for being just steps away from the main square, the Zocalo and other key attractions like the cathedral and various museums. The convenience of being close to numerous restaurants, shops and the vibrant city center makes it an ideal base for exploring the city on foot.
Many reviews highlight the hotel’s proximity to the historic center, making it an excellent choice for travelers who want to immerse themselves in the cultural and historical richness of Puebla. Its strategic location allows for easy access to the city’s main square and a plethora of tourist spots, ensuring that everything visitors might want to see or do is within easy reach.
The cleanliness and tranquility of the hotel complement its prime location, providing a comfortable retreat amidst the bustling city. Rooms are often noted for their exceptional cleanliness, spaciousness and, in some cases, offering beautiful views of the historic center from their balconies.
Moreover, the staff at Hotel Posada Guadalupe receives high marks for their friendliness and helpfulness, enhancing the overall guest experience. This combination of a prime central location, excellent cleanliness, comfort and attentive service makes Hotel Posada Guadalupe a highly recommended option for those looking to fully experience Puebla’s charm.
Breakfast
Guests of Hotel Posada Guadalupe generally appreciated the hotel's excellent location, which is conveniently close to a variety of restaurants offering diverse culinary options for all tastes, ensuring that breakfast, lunch and dinner are easily accessible without the need for transportation. However, it is important to note that the hotel does not provide breakfast or have an on-site restaurant. Although some guests expressed a desire for a breakfast service, others mentioned that coffee is available in the mornings. Overall, the dining needs of guests can be readily satisfied by the numerous nearby eateries.
Rooms
Hotel Posada Guadalupe boasts spacious, comfortable and impeccably clean rooms, many of which offer balconies with beautiful views of the historic center and main streets. Guests frequently mention the comfort and cleanliness of the accommodations with large and cozy beds and well-equipped bathrooms that provide ample hot water and good water pressure. The rooms are often described as being quite airy and nicely furnished, contributing to a pleasant stay.
However, there are some minor drawbacks noted by guests. Some rooms lacked sufficient ventilation and could get quite hot, especially those without a balcony. The noise level can be a concern due to the busy streets and the orientation of rooms around hallways and courtyards, which can also contribute to a lack of privacy. A few guests mentioned that amenities like fans were either inadequate or took a while to start working.
Despite these issues, the hotel's cleanliness and the quality of its rooms receive consistent praise. The rooms are sanitized daily, contributing to a fresh and inviting atmosphere for guests. Some smaller details, like the occasional old curtain, musty smells or a dirty carpet, were spotted but seem to be exceptions rather than the rule. The friendly and accommodating staff also add to the positive experience.
Overall, Hotel Posada Guadalupe provides a comfortable and clean environment with spacious rooms and beautiful views, making it a worthwhile choice for visitors, especially considering its central location and the overall positive feedback on the room quality.
Beds
Hotel Posada Guadalupe offers a mixed experience when it comes to the comfort of its beds. Many guests have described the beds as very comfortable with several mentions of king-size beds being both spacious and cozy. Soft towels and overall room comfort add to the positive feedback for some visitors. However, there are contrasting opinions that shouldn't be ignored.
Some guests have found the mattresses hard and the pillows of poor quality with extreme cases mentioning bedbugs. A few reviews noted that the bed sheets were not clean, containing stains and hair. The comfort level appears inconsistent, as some beds are described as spacious and exceptionally comfortable, while others are deemed uncomfortable and outdated. Particularly critical mentions focus on hard mattresses and pillows adversely affecting sleep quality.
Overall, while many found the beds at Hotel Posada Guadalupe comfortable and well-sized, potential visitors should be aware of the varying levels of satisfaction reported by past guests.
Cleanliness
Hotel Posada Guadalupe receives consistently high marks for its cleanliness. Guests frequently highlight the meticulous room cleaning and the immaculate state of the facilities. The housekeeping team is commended for their attention to detail with specific mentions of impressive towel decorations and thorough daily cleaning, including fresh towels and sheets every day.
The rooms at Hotel Posada Guadalupe are described not only as clean but also comfortable and well-maintained. Visitors note that the hotel’s management ensures rooms are sanitized, adding to a sense of security and well-being for guests. The overall service, from cleanliness to staff attention, garners positive feedback.
Despite these strengths, there are occasional mentions of less favorable experiences. Some guests have encountered issues such as dirty carpets, bathroom maintenance and sporadic problems with internet connectivity. However, these instances appear to be exceptions rather than the norm.
In summary, for travelers prioritizing cleanliness and comfort, Hotel Posada Guadalupe stands out as a reliable choice. Its strategic location close to key amenities and attractions further enhances its appeal, making it a favored option among guests.
Staff
Hotel Posada Guadalupe has garnered significant praise for its staff, highlighted by the consistently mentioned friendly and helpful nature of its employees. Reviews frequently commend the staff's attentiveness and kindness with many noting the staff’s genuine effort to provide excellent service. The bellboys, maids and porters are often singled out for their politeness and proactive assistance, ensuring guest needs are met promptly. Particularly noteworthy is the exceptional service provided by the courteous housekeeper, Alejandra and the helpfulness of the young man assisting with luggage.
However, there are some mixed experiences, especially concerning the front desk staff. While several reviews applaud the friendliness and helpfulness of the reception team, others mention episodes of rudeness and a lack of empathy from specific receptionists. These mixed interactions at the reception desk seem to hinge on the time and personnel with evening shifts receiving more negative feedback.
Overall, guests appreciate the cleanliness and tranquility of the hotel, feeling well-received and cared for by most of the staff. Despite isolated incidents of unfriendly behavior from certain receptionists, Hotel Posada Guadalupe's staff generally offer a warm and attentive atmosphere, contributing to a pleasant stay for many visitors.
Wi-Fi
The wifi experience at Hotel Posada Guadalupe has room for improvement according to many guest reviews. Although there are occasional mentions of good wifi, the majority of feedback highlights various issues. Guests frequently report slow, spotty and unstable connections with some noting the wifi hardly worked or was entirely unavailable at times. Several reviews mention difficulties in connecting or maintaining a stable internet signal, particularly in the rooms where reception can be poor. For those needing reliable internet for tasks like Skype calls, the hotel's wifi might not be adequate. Improving the wifi signal and stability seems to be a common suggestion among guests seeking a smoother online experience during their stay.
Parking
For those visiting Hotel Posada Guadalupe, parking appears to be a common subject of discussion among guests. While it's notable that the hotel offers parking services and provides free parking, many have pointed out that the parking isn't located directly on-site. Instead, guests have to park about one to three blocks away, which some find inconvenient. There's a new parking garage available and a lot of people appreciated the safe parking provided, although the experience can be seen as tedious by some.
The separate parking arrangement might result in a bit of a hassle when accessing your vehicle and for some, this external service can complicate the stay slightly. Valet parking isn't available, which leaves guests to find the designated parking locations themselves. Despite these minor inconveniences, guests typically find the parking service functional and with some patience, quite manageable.
Overall, while the parking setup at Hotel Posada Guadalupe may not be ideal for everyone, it does ensure that guests have a secure place for their vehicles, which is more than can be said for some other hotels. For those who prioritize security over convenience, this could be a satisfactory compromise.
Family
Hotel Posada Guadalupe has received numerous positive remarks as an excellent place for family vacations. With a family-friendly atmosphere, it caters well to guests traveling with children. The hotel offers large, comfortable rooms that can accommodate families, making it an ideal choice for those looking to spend quality family time. Guests have noted the quiet and welcoming environment, which is great for family retreats. Most guests at the hotel are families, reinforcing its reputation as a family-oriented destination. Families can expect a pleasant stay, although some guests have mentioned additional costs for extra amenities like extra beds.
Nightlife
Hotel Posada Guadalupe is conveniently located close to the central park and downtown, offering easy access to vibrant nightlife and numerous restaurants. The lively atmosphere is perfect for those wanting to immerse themselves in the local scene. However, the hotel area experiences significant street noise, including car movement and sounds from neighboring buildings, which may disrupt rest. Additionally, some concerns were raised about the friendliness of the staff, particularly during evening and nighttime hours. Despite these drawbacks, the proximity to key attractions and nightlife remains a notable perk for visitors.
3 Star
Hotel Posada Guadalupe stands out as an excellent choice for travelers seeking reasonably priced accommodation without compromising on quality. The hotel consistently receives praise for its exceptional value for money, making it a solid option within the 3-star category. Many guests note that it exceeds expectations for its rating, providing a level of service and amenities that delight and surprise.
The price-quality relationship is frequently highlighted as one of the hotel's strongest points. Visitors often describe it as perfect for a 3-star stay, appreciating the good price-quality ratio. The value for money is underscored repeatedly with many guests emphasizing that the service and facilities are commendable given the low cost.
Overall, Hotel Posada Guadalupe offers good, solid services that cater well to its price point, maintaining its status as a reasonable and reliable choice for budget-conscious travelers seeking a satisfactory 3-star experience. The hotel strikes a balance between affordability and quality, ensuring guests feel they have received excellent value for their money.
No, Hotel Posada Guadalupe doesn't have any pool.
No, a spa isn't available at Hotel Posada Guadalupe.
No, Hotel Posada Guadalupe doesn't allow dogs.
Yes, parking facilities are available at Hotel Posada Guadalupe.