Puebla19.07144700,
-98.20394900,
Boulevard De La Pedrera No.2303(Show on Map)
8.4
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Granada is highly commended for its exceptional location, providing convenient access to public transportation and proximity to dining and shopping options. Positioned near the main bus terminals CAPU and CAP, this makes it an ideal choice for travelers. Its connectivity to the city center, combined with a commendable sense of safety and available parking facilities, positions the hotel as a top choice in Puebla.
Guests frequently praise the hotel for its outstanding breakfast offerings, highlighting the quality, variety, and affordability of the meals, which are complemented by attentive waitstaff. This combination creates a delightful dining experience, making breakfast a standout feature of the hotel.
The rooms at Hotel Granada are appreciated for their comfort and spaciousness, with high cleaning standards and friendly staff contributing to this positive experience. Although the beds are generally comfortable for many, opinions on mattress firmness vary. A few guests have mentioned maintenance issues, particularly regarding bathrooms and occasional odors, suggesting room for improvement in certain areas.
Cleanliness is a distinct strength of Hotel Granada, regularly noted for its immaculate conditions and attention to sanitization, making it appealing for hygiene-conscious travelers. This commitment to maintaining a spotless environment is frequently mentioned alongside the hotel's comfort.
The staff at Hotel Granada amplify the guest experience with their friendly, attentive, and proactive service across all areas of the hotel. From reception to the restaurant, staff members often anticipate and address guest needs, contributing to a welcoming and well-cared-for atmosphere.
Overall, Hotel Granada offers a comfortable and conveniently located stay with strong emphasis on cleanliness, exceptional breakfast, and outstanding staff service. Addressing minor maintenance issues would further enhance the guest experience, solidifying its reputation as a preferred choice for travelers visiting Puebla. Show more
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Categories
Cheap Hotel
This hotel is situated in Puebla. It offers budget-friendly accommodations for travelers.
3-Star Hotel
This hotel provides budget options and is conveniently located for easy access to local attractions. It offers comfortable accommodations and essential amenities suitable for budget-conscious travelers.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Room Types
Superior Double Room with Two Double BedsThis is a more spacious room type.
Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests. (See Hotel Policies).
Superior King RoomSpacious room with king-size bed.
Superior Double Room - One double bedProviding free toiletries, this double room includes a private bathroom with a walk-in shower. The double room provides a wardrobe, a dressing room, a sofa, parquet floors, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Queen Room with Two Queen BedsThe unit offers 2 beds.
Superior King RoomThe unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Hotel Granada enjoys a highly praised location that frequently stands out in guest reviews. The hotel is ideally situated near the main bus terminals CAPU and CAP, making it particularly convenient for travelers relying on bus transit. Guests appreciate the easy access to public transportation, and the surrounding area provides ample options for dining and shopping. While its proximity to transportation hubs is a definite highlight, the hotel also offers good connectivity to the city center. In addition, guests find the cleanliness and comfort of the rooms, along with the friendly staff, to be commendable. The excellent breakfast and quality of the restaurant further enhance the guest experience. Parking facilities and a sense of safety are other positive aspects noted by visitors. Overall, Hotel Granada is a great choice for those seeking a comfortable and conveniently located stay in Puebla.
Breakfast
Hotel Granada receives high praise for its breakfast offerings, consistently noted for both quality and affordability. Guests are impressed by the variety and taste, frequently describing the meals as very good and tasty. The attentive service provided by the waitstaff enhances the overall breakfast experience. Additionally, the breakfast area and room service are highlighted as excellent, contributing to a pleasant dining atmosphere. While some reviews mention that breakfast is not always included, the attractive pricing makes it a worthwhile option for many guests. The combination of excellent food and service has made the breakfast at Hotel Granada a standout feature for visitors.
Rooms
Hotel Granada offers an array of rooms that are widely appreciated for their comfort and spaciousness. Many guests report the rooms to be remodeled with facilities that meet their expectations. The beds are generally praised for being comfortable, ensuring a restful night's sleep. Cleaning standards are evidently high, with rooms often described as clean and tidy.
The hotel staff also adds to the positive experience, being noted for their friendliness. The accommodations include essentials such as a small table, an armchair, and a chair, contributing to a suitable environment for a stay. Located conveniently close to CAPU, the hotel provides easy access to local amenities, adding to its appeal.
However, some areas require attention, particularly bathrooms that could benefit from improved maintenance. Several guests have highlighted issues with odor, mentioning smells of sewage or humidity in certain rooms, which detracts from the overall experience. There are also comments on the general upkeep, suggesting that some rooms look somewhat neglected, with worn-out facilities.
Despite the comfortable beds, opinions on mattress quality vary, with a few guests finding them too hard or uncomfortable. Additionally, while the photos online present a promising image, there is a sentiment that they may not fully represent the current state of the rooms.
Overall, Hotel Granada offers a comfortable stay with commendable staff and cleanliness but would benefit from addressing certain maintenance and odor issues to enhance guest satisfaction.
Beds
Hotel Granada's beds receive a mix of feedback from guests, offering both comfortable and challenging experiences. Many visitors highlight the beds as being spacious and providing enough blankets for cold nights, ensuring a cozy sleep environment. Some guests find the beds super comfy and describe the experience as great, emphasizing the comfort of a restful night. However, opinions vary as a number of reviews mention the beds being very hard, with some describing the mattresses as ready to be replaced due to their firmness. While the roominess of the beds is appreciated, the hardness of some mattresses and pillows seems to present a recurring issue, impacting the overall comfort for some guests. Despite these varied experiences, cleanliness of the bedding is acknowledged as a positive aspect, meeting the standards expected by travelers.
Cleanliness
Hotel Granada consistently impresses guests with its outstanding cleanliness, making it a top choice for travelers seeking a spotless stay. Visitors frequently laud the immaculate condition of the rooms and facilities, noting that everything from the bathrooms to the bed linens is kept in pristine condition. The hotel not only excels in cleanliness but also in comfort, with many reviews highlighting comfortable beds and well-maintained, spacious facilities. Guests appreciate the sanitization efforts upon arrival, ensuring a hygienic environment throughout their stay. The hotel's attention to detail in cleanliness, combined with friendly staff, contributes to a highly satisfactory experience for its guests. While generally very positive, some feedback suggests room for slight improvement, indicating dedication to maintaining high standards. Overall, Hotel Granada stands out for its excellent cleanliness and comfort, offering a worry-free experience to those who prioritize hygiene.
Staff
Hotel Granada shines brightly, thanks to its outstanding staff who consistently earn high praise from guests. The team at the hotel is described as incredibly friendly, attentive, and kind, creating a comfortable environment for all visitors. From receptionists to restaurant staff, every member goes out of their way to ensure a pleasant stay, often anticipating needs and offering help without being asked. Guests appreciate the excellent service provided, highlighting the warm personal attention especially in the restaurant area. The staff's proactive approach, like cleaning without request and swiftly addressing any issues such as room changes, adds to the positive experience at the hotel. Despite its slightly removed location from the city center, the hotel makes up for it with easy access to transportation and superlative staff service, leaving guests feeling genuinely welcomed and well-cared for.
No, Hotel Granada doesn't have any pool.
No, a spa isn't available at Hotel Granada.
No, Hotel Granada doesn't allow dogs.
Yes, parking facilities are available at Hotel Granada.