Hotel Escala Puebla Centro
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Summary of reviewsHotel Escala Puebla Centro is celebrated for its prime location, providing convenient access to Puebla’s historic center and key landmarks. Guests appreciate its proximity to vibrant markets and tourist attractions, balancing the centrality with a peaceful ambiance away from busy traffic. Although some concerns about the surrounding neighborhood's safety and cleanliness are noted, the hotel itself is praised as a well-maintained and comfortable haven with reliable public transport options nearby.
The hotel's cleanliness receives high marks with rooms and facilities maintained to an exceptional standard. Spacious, beautifully decorated rooms add to the positive experience, underlined by consistent daily cleaning and attentive staff service. Although some guests found the absence of air conditioning and occasional firmness of beds as minor drawbacks, the charm and comfort of the rooms generally enhance the overall stay.
Guests consistently praise the hotel's exceptional staff for their friendly and helpful demeanor. From check-in to check-out, the professional and attentive service stands out, contributing significantly to guest satisfaction. Notable mentions of staff members like Sebastian and Monica highlight the personal touch that adds to the hotel’s welcoming environment.
Hotel Escala Puebla Centro's breakfast service offers delicious and well-presented meals when requested during reservation, despite some limitations such as waiting times and restricted availability. The positive feedback on the quality and taste of the breakfast overshadow minor critiques. For those preferring variety, nearby breakfast options are ample and praised.
Family travelers find the hotel accommodating with spacious rooms, a family-friendly environment and pet-friendly policies. The hotel takes care of both families and their furry friends, making it an appealing choice for family getaways. Romantic couples also favor the hotel for its serene and romantic atmosphere, ideal for cozy retreats and honeymoons.
The business travelers appreciate the solid value for money, professional staff and business-friendly environment despite minor issues like inconsistent wifi service. The hotel's tranquil setting and clean, spacious rooms promote productivity and comfort during business stays.
Overall, while acknowledging some areas for improvement, Hotel Escala Puebla Centro excels in delivering a comfortable, clean and welcoming stay amidst a charming setting, making it a standout choice for diverse travelers including families, couples, business professionals and pet owners.
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The hotel's cleanliness receives high marks with rooms and facilities maintained to an exceptional standard. Spacious, beautifully decorated rooms add to the positive experience, underlined by consistent daily cleaning and attentive staff service. Although some guests found the absence of air conditioning and occasional firmness of beds as minor drawbacks, the charm and comfort of the rooms generally enhance the overall stay.
Guests consistently praise the hotel's exceptional staff for their friendly and helpful demeanor. From check-in to check-out, the professional and attentive service stands out, contributing significantly to guest satisfaction. Notable mentions of staff members like Sebastian and Monica highlight the personal touch that adds to the hotel’s welcoming environment.
Hotel Escala Puebla Centro's breakfast service offers delicious and well-presented meals when requested during reservation, despite some limitations such as waiting times and restricted availability. The positive feedback on the quality and taste of the breakfast overshadow minor critiques. For those preferring variety, nearby breakfast options are ample and praised.
Family travelers find the hotel accommodating with spacious rooms, a family-friendly environment and pet-friendly policies. The hotel takes care of both families and their furry friends, making it an appealing choice for family getaways. Romantic couples also favor the hotel for its serene and romantic atmosphere, ideal for cozy retreats and honeymoons.
The business travelers appreciate the solid value for money, professional staff and business-friendly environment despite minor issues like inconsistent wifi service. The hotel's tranquil setting and clean, spacious rooms promote productivity and comfort during business stays.
Overall, while acknowledging some areas for improvement, Hotel Escala Puebla Centro excels in delivering a comfortable, clean and welcoming stay amidst a charming setting, making it a standout choice for diverse travelers including families, couples, business professionals and pet owners.
Dog Friendly Hotel
This hotel is pet-friendly and offers a central location in Puebla. It provides easy access to local attractions and a comfortable stay for guests with pets.
Cheap Hotel
This hotel provides good value for money with modern design and spacious rooms. It is located close to restaurants, offering a comfortable stay for the price.
3-Star Hotel
Located in the historical center of Puebla, this hotel is praised for its central location, allowing easy access to main attractions. It offers comfortable rooms and essential amenities, making it a practical choice for exploring the city.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Gym
Guest Reviews
Hotel Escala Puebla Centro benefits from a prime location, conveniently situated just a short walk from the historic center of Puebla, making it an excellent base for exploring downtown and its tourist attractions. Guests repeatedly commend the proximity to key landmarks, parks and lively markets, particularly those vibrant with local crafts and food at the weekend markets. Many find the centrality perfect for daytime excursions with a peaceful atmosphere away from the busy traffic.
However, the surroundings of the hotel present a mixed picture. While the immediate location is convenient, the neighborhood exhibits signs of neglect with some streets appearing rundown, deserted and even unsafe, especially at night. This has caused concerns among guests regarding the overall safety and cleanliness of the area. Despite these issues, the hotel itself remains a comfortable and well-maintained haven amidst less appealing surroundings. For those less inclined to walk, frequent public transport options and services like Uber are recommended for safer travel after dark.
Overall, while the location offers excellent access to the heart of Puebla and its many sights, prospective guests should be mindful of the neighborhood's conditions, particularly during evenings and plan accordingly for a more secure experience.
Hotel Escala Puebla Centro has a somewhat mixed reputation when it comes to breakfast services. Guests often highlight the fact that the hotel does not automatically offer breakfast, which some view as an opportunity for improvement. There is a small cafeteria that only serves breakfast and it must be requested during the reservation process. Despite this limitation, numerous guests praise the breakfast experience as excellent with good presentation, substantial portions and delicious taste.
However, there are some common critiques, particularly about the waiting times and the basic nature of some of the options. While some guests find the breakfast adequate and convenient, others feel it could be more varied and tastier. Additionally, the timing of breakfast service can be restrictive, as it is not available before 8 am and not offered on Mondays.
For those who prefer other options, there are many great breakfast places located nearby the hotel. Ultimately, for those who do manage to request and enjoy the breakfast offered at Hotel Escala Puebla Centro, the overall sentiment leans positively toward satisfaction with the quality and flavor of the meals provided.
Hotel Escala Puebla Centro offers a distinctive experience with its spacious, beautifully decorated rooms that are perfect for both relaxation and work. Guests frequently highlight the ample size and cleanliness of the rooms, complemented by good amenities such as clean towels, minibars and comfortable beds. The charming building adds a touch of character with lovely decoration featuring European and Pre-Hispanic art.
Despite a few drawbacks like the occasional firmness of beds, absence of air conditioning and sporadic issues with soundproofing, most rooms maintain a comfortable atmosphere. Some rooms might feel a bit cool or stuffy, but requesting additional blankets seems to solve these minor inconveniences. Basic rooms fulfill their function well and offer good value for money.
The facilities overall are well-maintained, clean and safe, contributing to a positive stay. Although parking isn't available on-site and street safety can be a concern, the central location and pleasant atmosphere of the hotel remain significant advantages. In general, Hotel Escala Puebla Centro provides a spacious, clean and aesthetically pleasing environment suitable for visitors seeking a comfortable and functional stay in Puebla.
Hotel Escala Puebla Centro boasts an array of rooms that have sparked diverse opinions regarding their beds. The bedding is spacious with guests appreciating the size and the cleanliness of the sheets and blankets. Many visitors found the beds comfortable and noted the beautiful pillows and soft blankets, which add a touch of coziness to the accommodations.
However, a significant number of travelers highlighted that the mattresses tend to be on the firmer side, frequently described as very hard or even rock hard. Some guests found them too stiff for their liking, leading to mentions of discomfort during their stay. The firmness of the mattresses coupled with hard pillows has been an area where guests felt the hotel could see improvement.
On a positive note, the beds’ firmness was appreciated by some, emphasizing that despite the rigidity, they managed to have a reasonably comfortable sleep. The cleanliness of the beds and thoughtful design of the rooms were also noted as positives that enhanced the overall guest experience.
In conclusion, while the Hotel Escala Puebla Centro offers large, clean and aesthetically pleasing bedding, it’s worth considering the bed firmness based on personal comfort preferences. The hotel’s inviting atmosphere and attentive service still make it a pleasant stay for many travelers.
Hotel Escala Puebla Centro consistently impresses visitors with its high standard of cleanliness. Guest reviews frequently highlight the hotel’s exceptional cleaning practices, noting that rooms and facilities are always spotless and well-maintained. Daily room cleaning is standard, ensuring fresh towels and linens and creating a comfortable and welcoming environment. Spacious and beautifully decorated rooms add to the overall positive experience, making the hotel feel both cozy and luxurious.
The attention to detail in maintaining clean and tidy spaces underscores the hotel's commitment to guest satisfaction. The staff’s impeccable service further enhances the comfort and cleanliness of the stay. Although there was an isolated comment about stained towels, the overwhelming consensus praises the excellent cleanliness. With modern and well-kept facilities, the hotel provides a peaceful and inviting atmosphere.
Guests appreciate the combination of clean, spacious rooms and a relaxed ambiance, contributing to the overall excellence of the hotel. The newly remodeled facilities and attentive staff make Hotel Escala Puebla Centro a top choice for travelers seeking a clean and comfortable stay in a beautiful setting.
Hotel Escala Puebla Centro is consistently praised for its exceptional staff, who exhibit a friendly and helpful demeanor from check-in to check-out. Guests frequently highlight the remarkable attention and kind service provided by the reception team, noting them as both professional and approachable, always ready to assist with any inquiry. Notable mentions go to staff members like Sebastian and Monica, who are described as particularly supportive and welcoming.
The overall service quality at the hotel receives high marks with many reviews emphasizing the incredible customer service, attentive nature and positive attitude of the employees. Whether it's the cleaning staff, the cook preparing breakfast or the waitresses, everyone seems dedicated to ensuring guests have a pleasant stay. Specific examples of their attentive care include their readiness to offer guidance, the warmth of their greetings and their willingness to go the extra mile, such as recommending safe transportation options at night.
The hotel staff's responsiveness and efficient handling of guests' needs create a comfortable and welcoming environment. This consistent, high-quality service is a fundamental aspect of the guest experience, making Hotel Escala Puebla Centro a standout choice for travelers seeking excellent hospitality in Puebla.
Hotel Escala Puebla Centro garners mixed feedback when it comes to wifi services. Many guests appreciate their stay, noting that the wifi connection is fast and works well in some areas, describing it as good and even great. However, several reviews point out significant issues with the wifi. Guests frequently report that the signal is weak or patchy with several unable to connect at all. In some instances, the internet service was described as slow or unreliable, failing to reach all rooms adequately. While there are positive mentions of reliable internet and smooth streaming services like Netflix, the inconsistency in wifi coverage remains a recurring concern among visitors.
Hotel Escala Puebla Centro is an excellent choice for families looking for comfort and tranquility. The hotel offers spacious and clean family rooms with some rooms featuring two beds, including one notably large and comfortable bed that accommodates big families. Guests note the family-friendly environment and mention that even pets are well taken care of, making it a great stay for those traveling with their furry friends.
The aparthotel-style rooms contribute to a homely feel, allowing families to settle in comfortably. Families enjoy the surrounding area, which provides a pleasant environment with vibrant weekend markets that come highly recommended. Additionally, the hotel provides a special space for bicycles, adding convenience for those who bring their own.
Overall, the family-centric amenities and welcoming environment make Hotel Escala Puebla Centro a desirable destination for family getaways with many guests planning to return with their families in the future.
Hotel Escala Puebla Centro stands out as a solid choice for business travelers, offering excellent value for money. The hotel's business-type rooms and overall accommodations are highly rated, decorated to cater to business needs. The reception and staff perform at a very professional level, ensuring a smooth and efficient stay. Facilities such as conference rooms and office-like services enhance the business experience, boosting productivity.
The tranquility of the hotel’s environment and the safety of the area add peace of mind, making it suitable for professionals. Guests appreciate the spacious, clean rooms and the high-standard amenities provided, like excellent coffee and proximity to great restaurants.
However, some aspects such as breakfast wait times and inconsistent internet service could be improved. Despite a slightly neglected path to the hotel, overall services and the quality-price ratio remain commendable. For short business stays, the hotel provides an ideal and tranquil setting at good prices, ensuring all essential needs for business guests are met.
Hotel Escala Puebla Centro stands out as an ideal destination for couples seeking a romantic escape. The hotel is characterized by its romantic ambiance and surroundings, creating an inviting atmosphere that is perfect for honeymooners and those in search of a cozy retreat. Guests often highlight the romantic rooms and the establishment's decor, noting how beautifully everything is arranged.
The location contributes to the overall experience, offering a serene and quiet area that is both safe and secure. This tranquil setting allows couples to immerse themselves in the calm surroundings and enjoy their time together undisturbed. The hotel also provides opportunities for couple activities, ensuring that lovebirds can fully relish their stay.
In addition to the romantic vibe, the hotel ensures guest comfort with consistently hot water and perfect water pressure. The establishment is recognized for its cleanliness and comfort, which, combined with its good value, makes for an excellent stay. Despite a minor shortcoming in not offering free water, Hotel Escala Puebla Centro encapsulates the essence of a cozy and romantic getaway, making it a memorable choice for couples.
Hotel Escala Puebla Centro offers a welcoming environment for guests traveling with pets. Visitors have highlighted the hotel's pet-friendly policies, emphasizing that pets are allowed, permitted and welcomed. The area surrounding the hotel is noted for being pet-friendly with walking paths and a cozy, safe atmosphere that ensures both guests and their pets feel comfortable. Overall, many guests mentioned how well they and their pets were treated. However, there was a minor inconvenience mentioned regarding a dog’s bark disturbing sleep. Despite this, the hotel is highly praised for accommodating furry friends, making it an ideal choice for pet owners.
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Location
However, the surroundings of the hotel present a mixed picture. While the immediate location is convenient, the neighborhood exhibits signs of neglect with some streets appearing rundown, deserted and even unsafe, especially at night. This has caused concerns among guests regarding the overall safety and cleanliness of the area. Despite these issues, the hotel itself remains a comfortable and well-maintained haven amidst less appealing surroundings. For those less inclined to walk, frequent public transport options and services like Uber are recommended for safer travel after dark.
Overall, while the location offers excellent access to the heart of Puebla and its many sights, prospective guests should be mindful of the neighborhood's conditions, particularly during evenings and plan accordingly for a more secure experience.
Breakfast
However, there are some common critiques, particularly about the waiting times and the basic nature of some of the options. While some guests find the breakfast adequate and convenient, others feel it could be more varied and tastier. Additionally, the timing of breakfast service can be restrictive, as it is not available before 8 am and not offered on Mondays.
For those who prefer other options, there are many great breakfast places located nearby the hotel. Ultimately, for those who do manage to request and enjoy the breakfast offered at Hotel Escala Puebla Centro, the overall sentiment leans positively toward satisfaction with the quality and flavor of the meals provided.
Rooms
Despite a few drawbacks like the occasional firmness of beds, absence of air conditioning and sporadic issues with soundproofing, most rooms maintain a comfortable atmosphere. Some rooms might feel a bit cool or stuffy, but requesting additional blankets seems to solve these minor inconveniences. Basic rooms fulfill their function well and offer good value for money.
The facilities overall are well-maintained, clean and safe, contributing to a positive stay. Although parking isn't available on-site and street safety can be a concern, the central location and pleasant atmosphere of the hotel remain significant advantages. In general, Hotel Escala Puebla Centro provides a spacious, clean and aesthetically pleasing environment suitable for visitors seeking a comfortable and functional stay in Puebla.
Beds
However, a significant number of travelers highlighted that the mattresses tend to be on the firmer side, frequently described as very hard or even rock hard. Some guests found them too stiff for their liking, leading to mentions of discomfort during their stay. The firmness of the mattresses coupled with hard pillows has been an area where guests felt the hotel could see improvement.
On a positive note, the beds’ firmness was appreciated by some, emphasizing that despite the rigidity, they managed to have a reasonably comfortable sleep. The cleanliness of the beds and thoughtful design of the rooms were also noted as positives that enhanced the overall guest experience.
In conclusion, while the Hotel Escala Puebla Centro offers large, clean and aesthetically pleasing bedding, it’s worth considering the bed firmness based on personal comfort preferences. The hotel’s inviting atmosphere and attentive service still make it a pleasant stay for many travelers.
Cleanliness
The attention to detail in maintaining clean and tidy spaces underscores the hotel's commitment to guest satisfaction. The staff’s impeccable service further enhances the comfort and cleanliness of the stay. Although there was an isolated comment about stained towels, the overwhelming consensus praises the excellent cleanliness. With modern and well-kept facilities, the hotel provides a peaceful and inviting atmosphere.
Guests appreciate the combination of clean, spacious rooms and a relaxed ambiance, contributing to the overall excellence of the hotel. The newly remodeled facilities and attentive staff make Hotel Escala Puebla Centro a top choice for travelers seeking a clean and comfortable stay in a beautiful setting.
Staff
The overall service quality at the hotel receives high marks with many reviews emphasizing the incredible customer service, attentive nature and positive attitude of the employees. Whether it's the cleaning staff, the cook preparing breakfast or the waitresses, everyone seems dedicated to ensuring guests have a pleasant stay. Specific examples of their attentive care include their readiness to offer guidance, the warmth of their greetings and their willingness to go the extra mile, such as recommending safe transportation options at night.
The hotel staff's responsiveness and efficient handling of guests' needs create a comfortable and welcoming environment. This consistent, high-quality service is a fundamental aspect of the guest experience, making Hotel Escala Puebla Centro a standout choice for travelers seeking excellent hospitality in Puebla.
Wi-Fi
Family
The aparthotel-style rooms contribute to a homely feel, allowing families to settle in comfortably. Families enjoy the surrounding area, which provides a pleasant environment with vibrant weekend markets that come highly recommended. Additionally, the hotel provides a special space for bicycles, adding convenience for those who bring their own.
Overall, the family-centric amenities and welcoming environment make Hotel Escala Puebla Centro a desirable destination for family getaways with many guests planning to return with their families in the future.
Business
The tranquility of the hotel’s environment and the safety of the area add peace of mind, making it suitable for professionals. Guests appreciate the spacious, clean rooms and the high-standard amenities provided, like excellent coffee and proximity to great restaurants.
However, some aspects such as breakfast wait times and inconsistent internet service could be improved. Despite a slightly neglected path to the hotel, overall services and the quality-price ratio remain commendable. For short business stays, the hotel provides an ideal and tranquil setting at good prices, ensuring all essential needs for business guests are met.
Romantic
The location contributes to the overall experience, offering a serene and quiet area that is both safe and secure. This tranquil setting allows couples to immerse themselves in the calm surroundings and enjoy their time together undisturbed. The hotel also provides opportunities for couple activities, ensuring that lovebirds can fully relish their stay.
In addition to the romantic vibe, the hotel ensures guest comfort with consistently hot water and perfect water pressure. The establishment is recognized for its cleanliness and comfort, which, combined with its good value, makes for an excellent stay. Despite a minor shortcoming in not offering free water, Hotel Escala Puebla Centro encapsulates the essence of a cozy and romantic getaway, making it a memorable choice for couples.
Dog Friendly
No, Hotel Escala Puebla Centro doesn't have any pool.
No, a spa isn't available at Hotel Escala Puebla Centro.
Yes, Hotel Escala Puebla Centro welcomes dogs.
No, parking facilities aren't available at Hotel Escala Puebla Centro.
Yes, Hotel Escala Puebla Centro has a gym.
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