Puebla19.04067700,
-98.19758000,
Avenida 7 Oriente 209 Colonia Centro(Show on Map)
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Bacantes, located in the historic center of Puebla, offers visitors a prime location that is both convenient and culturally immersive. The hotel is situated within a well-preserved colonial building that exudes rustic charm, allowing guests to explore key attractions like the Zócalo, the Amparo Museum and the cathedral just a few blocks away. The ease of access to vibrant markets, cozy restaurants and notable museums further enhances the rich cultural experience.
Despite the lack of a traditional breakfast service due to COVID-19 restrictions, Hotel Bacantes ensures guests can start their day conveniently with in-room breakfast delivery options, highly praised for their taste and practicality. The unique setup provides a hassle-free start to the day, although some guests missed having a conventional breakfast area.
The rooms are noted for their simplicity, cleanliness and charming rustic decor, aligned with the colonial aesthetic of the hotel. Many guests found the rooms to be spacious, comfortable and well-decorated. The sound isolation is particularly effective, offering a peaceful retreat from the bustling city streets. However, some rooms lack ventilation and natural light, leading to occasional issues with damp smells and temperature control. Despite these minor drawbacks, the beds are generally comfortable and the charming courtyards and terraces add to the overall appeal.
The hotel's cleanliness standards are consistently high with well-maintained and tidy facilities contributing to a hygienic environment. A few isolated cleanliness issues were reported, but these are exceptions rather than the norm.
Hotel Bacantes stands out for its exceptionally friendly and attentive staff. The 24-hour front desk availability ensures constant support with the night receptionists receiving particular praise. While there were occasional mentions of rigidity among some staff members, the majority of reviews highlight the staff's helpfulness, friendly attitudes and the manager’s attention to detail.
The WiFi experience at the hotel is mixed with some guests praising its strength and speed while others encountered connectivity issues. The inconsistency suggests room for improvement in this area.
For parking, Hotel Bacantes offers several nearby options, which, although not on-site, are affordably priced and conveniently located. The availability of guarded and spacious parking areas is a plus, even if it involves a short walk.
Families traveling with children will find Hotel Bacantes to be a suitable choice, thanks to its family-friendly atmosphere and accommodating facilities. Children enjoyed their stay, adding to the pleasant family experience overall.
In conclusion, Hotel Bacantes provides a comfortable, aesthetically pleasing and conveniently located option for travelers. With a strong focus on cleanliness, friendly service and the rustic charm of its colonial setting, it offers a great base for exploring Puebla. Some areas, like room ventilation, WiFi consistency and minor cleanliness issues, could benefit from improvements, but overall, the hotel delivers a pleasant and memorable stay for its guests. Show more
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Categories
Cheap Hotel
Guests have noted this hotel for offering good value and having a great location convenient to the Zócalo, making it a solid choice for budget travel.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Room Types
Budget Double RoomThis double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a patio. The unit has 1 bed.
Standard Double RoomThis double room includes a flat-screen TV with streaming services, a private bathroom as well as a patio. The unit offers 1 bed.
Standard Twin RoomThis twin room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a patio. The unit has 2 beds.
Standard King RoomFeaturing free toiletries, this double room includes a private bathroom with a shower. The spacious double room features a private entrance, a wardrobe, a sofa and a flat-screen TV with streaming services. The unit has 1 bed.
Single RoomThis single room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a patio. The unit has 1 bed.
King Suite with Spa BathThe suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite features a private entrance, a wardrobe, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 1 bed.
King SuiteThis spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite features a private entrance, a wardrobe, flat-screen TV with streaming services, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
Location
Hotel Bacantes is nestled in an exceptional location that offers guests unparalleled convenience in the heart of Puebla's historic center. The central positioning makes it easy to explore the city on foot with key attractions like the Zócalo, the Amparo Museum and the cathedral just a few blocks away. The surrounding area is rich with vibrant markets, cozy restaurants and notable museums, providing a rich cultural experience within walking distance. Despite its proximity to bustling city life, the hotel maintains a serene ambiance, perched within a well-preserved colonial building that exudes rustic charm. The combination of its prime location, ease of access to major sites and the historical allure of the building ensures that Hotel Bacantes is an ideal choice for visitors looking to fully immerse themselves in the essence of Puebla.
Breakfast
Hotel Bacantes offers a unique breakfast experience that guests have positively noted. While there is no traditional breakfast service due to COVID-19 restrictions, the hotel ensures guests can still enjoy their meal by delivering it directly to their rooms. You can choose from two options the day before with the cemita and coffee being particularly praised for their taste and convenience. Although some reviews mentioned the lack of a conventional breakfast area, the practicality of in-room dining has been well-received, offering a delicious and hassle-free start to the day. For those wanting variety, there's also a neighboring spot to explore for breakfast. Overall, the breakfast service, though basic and adapted to current health guidelines, has been thoughtfully managed by Hotel Bacantes.
Rooms
At HOTEL BACANTES, guests frequently highlight the simplicity and cleanliness of the rooms as key strengths, noting that the accommodations are clean, functional and well-decorated with a charming, rustic style. Many guests found the rooms to be spacious and comfortable with thoughtful decor that aligns well with the overall beautiful, colonial aesthetic of the hotel. The hotel is particularly praised for its effective sound isolation from the bustling city streets, allowing for a peaceful retreat.
However, the hotel does have its drawbacks. A recurring issue among reviews is the lack of ventilation and natural light due to the absence of windows in some rooms. This often led to a damp or musty smell and made some rooms feel dark and cavernous. Additionally, several guests mentioned that the rooms could get quite hot or cold without proper climate control and there were instances of weak water pressure in the showers.
Despite these issues, the hotel offers hot water consistently and beds that varied from reasonably comfortable to super comfortable. The hotel's charming courtyards and terraces also add to the overall appeal, especially for those who appreciate a quiet and picturesque environment. While the rooms did not always meet expectations based on photographs, many guests still found their stay pleasant and the accommodation suitable for short visits, particularly for couples.
In summary, HOTEL BACANTES delivers a mixed experience with a strong emphasis on rustic charm and cleanliness, but falls short with ventilation, lighting and climate control in some of its rooms. Ideal for travelers looking for a cost-effective and aesthetically pleasing stay in a quiet, well-decorated environment, the hotel is perfect for brief visits where simplicity and tranquility are prioritized.
Beds
During a stay at HOTEL BACANTES, guests have shared varied experiences regarding the beds. Many found the beds to be comfortable, highlighting that both the mattresses and pillows often provided a good night's rest. Reviews frequently praised the bed comfort, noting that some beds and pillows were very comfortable, even describing them as super comfortable. The wooden log headboards added a pleasant aesthetic touch that several guests appreciated.
However, not all feedback was entirely positive. Some visitors encountered issues with bed comfort, describing the mattresses as hard, somewhat uncomfortable or even old enough to feel the springs. Noise was also a recurring theme with several guests mentioning that the beds and mattresses squeaked or made creaking and cracking noises, which could be disturbing during the night.
Despite these setbacks, opinions remain somewhat divided with a significant number of guests having no major complaints and finding the beds reasonably comfortable for their stay. Although there were comments about bed size, particularly noting that single and double beds were smaller than expected, HOTEL BACANTES appears to cater adequately to most visitors seeking a restful sleep.
Cleanliness
Hotel Bacantes offers a consistently high standard of cleanliness throughout its premises, earning praise from many guests. The rooms are described as comfortable and pleasant and reviewers frequently highlight the good cleanliness standards. The establishment, including the facilities, is very well-maintained, super clean and tidy, providing a hygienic environment for all guests.
While most guests appreciate the excellent sanitation, noting the clean and beautifully arranged amenities, there are a few mentions of cleanliness issues, such as dirty pillows and bedding in the restaurant and some rooms that were not entirely up to standard. These, however, seem to be exceptions rather than the rule.
Overall, the hotel is highly regarded for its cleanliness, offering a comfortable and clean stay in a centrally located establishment. Despite a couple of instances of untidiness and worn towels, the majority of feedback underlines the excellent efforts of the hotel staff in maintaining a very clean and pleasant environment for their guests.
Staff
Hotel Bacantes stands out for its exceptionally friendly and attentive staff, making it a highly recommended destination for travelers. Guests frequently mention the courteous and welcoming demeanor of the personnel across all areas of the hotel. Many pointed out the 24-hour availability at the front desk, ensuring that there is always someone to assist or greet you, even at night. The night receptionists, in particular, received praise for their helpfulness and friendly nature.
Despite a few notes on certain staff members being somewhat insistent or rigid, the overwhelming consensus is that the staff's camaraderie and excellent service attitude contribute significantly to a pleasant stay. The manager’s good attention to detail and the receptionist's excellent service attitude were both highlights for many guests.
In addition to friendly interactions, visitors appreciated the helpfulness of the staff in addressing their needs and ensuring a comfortable experience. Most staff members speak a bit of English, adding to the hotel’s accessibility for international travelers.
Overall, Hotel Bacantes has built a strong reputation for its superb staff, who are always ready to offer a warm and supportive environment for guests.
Wi-Fi
At HOTEL BACANTES, the experience with the WiFi appears to be quite mixed based on guest reviews. On the positive side, many guests praised the hotel for providing strong, fantastic and excellent WiFi. Some noted that the internet worked very well and was fast, making their stay more convenient. However, others encountered significant issues, including slow or non-functional internet, constant WiFi connection problems and instances where the WiFi would come and go. Several guests expressed frustration with the poor internet connection affecting their ability to watch TV. While some rooms reportedly had excellent WiFi, others experienced weak signals. Overall, while the hotel offers good internet capabilities in certain areas, the consistency and reliability of the WiFi could benefit from improvements.
Parking
Hotel Bacantes offers a convenient parking solution for its guests with several nearby options. Although parking is not on-site and is charged separately, the cost is just 30% of the room rental price, making it quite affordable. Many guests appreciated the preferential rates and the convenience of the private, guarded and spacious parking areas available. Despite some mentions that the parking lot is a few blocks away, others found it to be close enough, making for an easy parking experience. The nearby parking options also included free and public parking, providing flexibility for various needs. Overall, the parking situation at Hotel Bacantes meets the standards of many travelers, who found it satisfactory and well-arranged.
Family
HOTEL BACANTES emerges as a solid choice for families with kids, offering a variety of tourism activities that cater to visitors of all ages. The hotel is particularly noted for its family-friendly atmosphere, making it an ideal destination for those traveling with children. Families have found the facilities to be highly convenient and accommodating, ensuring a comfortable stay. Kids had fun during their time at the hotel, contributing to a pleasant family experience. Despite a minor issue with the provision of a towel, families consistently expressed satisfaction and enjoyment during their stay.
No, HOTEL BACANTES doesn't have any pool.
No, a spa isn't available at HOTEL BACANTES.
No, HOTEL BACANTES doesn't allow dogs.
Yes, parking facilities are available at HOTEL BACANTES.