Camino Real Puebla Angelopolis
Puebla
19.01538400,
-98.25313600
,
Boulevard Atlixcayotl Km 5 Fraccionamiento La Vista
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Summary of reviewsCamino Real Puebla Angelopolis is a popular choice for both business and leisure travelers due to its strategic location in the Angelópolis area of Puebla. Guests commend its accessibility to shopping centers, restaurants, hospitals, and city attractions. The hotel's central positioning offers beautiful vistas, enhancing visitors' overall experience with warm and attentive service from the staff, and a favorable price-quality ratio.
The breakfast experience receives a range of opinions. Many guests praise the extensive and delicious buffet options, while others find it expensive or lacking in quality. Dinner also presents a mixed picture, with positive remarks about the cuisine and bar service but concerns over portion sizes and slow service. Despite some variability in dining experiences, many guests enjoy the food quality available.
Rooms at Camino Real Puebla Angelopolis are mostly appreciated for their spaciousness, comfort, and excellent beds, contributing to restful nights. While some guests enjoy pleasant views and family-friendly suites, issues like maintenance and cleanliness need addressing, including worn carpets and outdated furniture. Noise and missing amenities further impact some guests' experiences.
The staff overall earns high praise for its friendliness and attentive service across various areas of the hotel. However, there are inconsistencies in service levels and English proficiency in certain areas. Wi-Fi service is also inconsistent, with some guests noting weak connections, necessitating improvements.
Other amenities, such as the gym and pool, present mixed reviews. The gym is perceived as small and outdated, failing to meet guests' expectations, while the pool offers an aesthetically pleasing setting but requires more consistent maintenance. Guests appreciate the heated children's pool and spacious accommodations, which make the hotel welcoming for families.
Parking services receive criticism due to unexpected fees and a reliance solely on valet services. Better communication about parking costs could enhance satisfaction. Nonetheless, proximity to golf courses is a highlight, with guests enjoying serene landscapes and scenic views from the hotel.
Overall, Camino Real Puebla Angelopolis offers promising aspects such as its location, beautiful views, and comfortable beds, but could greatly benefit from improvements in maintenance, service consistency, and amenities to better fulfill guest expectations.
Categories
The breakfast experience receives a range of opinions. Many guests praise the extensive and delicious buffet options, while others find it expensive or lacking in quality. Dinner also presents a mixed picture, with positive remarks about the cuisine and bar service but concerns over portion sizes and slow service. Despite some variability in dining experiences, many guests enjoy the food quality available.
Rooms at Camino Real Puebla Angelopolis are mostly appreciated for their spaciousness, comfort, and excellent beds, contributing to restful nights. While some guests enjoy pleasant views and family-friendly suites, issues like maintenance and cleanliness need addressing, including worn carpets and outdated furniture. Noise and missing amenities further impact some guests' experiences.
The staff overall earns high praise for its friendliness and attentive service across various areas of the hotel. However, there are inconsistencies in service levels and English proficiency in certain areas. Wi-Fi service is also inconsistent, with some guests noting weak connections, necessitating improvements.
Other amenities, such as the gym and pool, present mixed reviews. The gym is perceived as small and outdated, failing to meet guests' expectations, while the pool offers an aesthetically pleasing setting but requires more consistent maintenance. Guests appreciate the heated children's pool and spacious accommodations, which make the hotel welcoming for families.
Parking services receive criticism due to unexpected fees and a reliance solely on valet services. Better communication about parking costs could enhance satisfaction. Nonetheless, proximity to golf courses is a highlight, with guests enjoying serene landscapes and scenic views from the hotel.
Overall, Camino Real Puebla Angelopolis offers promising aspects such as its location, beautiful views, and comfortable beds, but could greatly benefit from improvements in maintenance, service consistency, and amenities to better fulfill guest expectations.
Luxury Hotel
Camino Real is a well-established hotel brand in Mexico, often offering quality service and amenities catering to both business and leisure travelers, frequently with a focus on comfortable and well-equipped rooms.
Hotel near Golf Courses
Located directly next to the exclusive La Vista Country Club Golf Course, this hotel offers privileged access to a premier golf club. Some rooms provide direct views of the golf course.
Hotel Taking Steps Towards Sustainability
An eco-certified property, this hotel participates in the Green Key program. It focuses on sustainability with practices including recycling bins, soap and shampoo dispensers, offering organic and ecological meals, and using environmentally-friendly cleaning products.
Hotel for Honeymoon
This hotel provides comfortable rooms and a relaxing atmosphere, perfect for a honeymoon retreat. Its amenities and convenient location offer a balanced and enjoyable experience.
Hotel with Spa
Camino Real Puebla Angelopolis features a spa, a fitness center, and an outdoor pool. The spa offers treatments like facials, body scrubs, and Swedish massages.
Family Friendly Hotel
Mentioned as a family-friendly option, this hotel provides a pool, a popular amenity for families traveling with children. Its location in San Andres Cholula is convenient for exploring the area.
Hotel with Swimming Pool
Camino Real Puebla Angelopolis includes a large outdoor pool surrounded by gardens, perfect for families and leisure travelers. The hotel offers a range of amenities and a comfortable atmosphere.
Outdoor Pool
Hotel with Parking
This hotel offers parking for guests. The hotel has a dedicated parking area. The parking area is well-lit.
Accessible Hotel
This hotel is entirely wheelchair accessible, with increased accessibility features. It provides rooms and facilities for disabled guests, including accessible toilets and bathrooms. Lifts are available for easy movement throughout the property.
Hotel with Outdoor Pool
This hotel features an outdoor pool with sun loungers, open from 8:00 AM to 8:00 PM. It is a popular hotel with a pool in the Angelópolis area.
Romantic Hotel
Business Hotel
Hotel with Gym
5-Star Hotel
Guest Reviews
Camino Real Puebla Angelopolis is a prominent choice for travelers seeking a strategic base in Puebla. Situated in the Angelópolis area, the hotel enjoys an excellent and central location, making it highly convenient for guests to explore the city with ease. Its proximity to shopping centers, restaurants, private hospitals, and key city attractions offers incredible accessibility, whether traveling by Uber, taxi, or on foot.
The surroundings provide a beautiful vista, enhancing the overall experience for visitors. This well-known brand is recognized for offering good comfort and quality facilities, alongside warm and attentive service from the staff. Many guests express appreciation for the favorable price-quality ratio, making it an appealing option for both business and leisure stays.
Although the location is undoubtedly one of the strongest aspects, some reviews highlight areas needing improvement, such as room cleanliness and Wi-Fi connectivity. Still, the positive attributes of this hotel, particularly its strategic position and the breathtaking view, dominate the narrative of guest experiences.
Camino Real Puebla Angelopolis offers a breakfast experience that has generated a wide range of opinions among guests. Many visitors appreciate the extensive options available at the breakfast buffet, labeling it delicious and plentiful, with some describing it as well worth the additional cost for the variety offered. Good quality and flavor are noted by several reviewers, who found satisfaction in the abundance of choices. However, others have highlighted that the buffet can be on the pricey side, with some feeling that the value doesn't always match the cost. There are reports of stale bread, poorly seasoned dishes, and limited options, with some guests indicating a need for improvement in quality and presentation. Service at the restaurant has also come under criticism for being inconsistent and overpriced. Despite these mixed reviews, there are guests who were pleased with the overall dining and breakfast experience, appreciating both the location and the offerings of Camino Real Puebla Angelopolis.
The dining experience at Camino Real Puebla Angelopolis presents a mixed bag of reviews. On the positive side, many guests appreciated the quality of the food, describing it as very good and delicious. The restaurant offers a wide range of food options and some guests found the à la carte menu to be particularly tasty. Additionally, the bar restaurant was highlighted for serving the best micheladas, and meals delivered to rooms also received commendation for their flavor.
However, several guests reported dissatisfaction with the quality and cost of the food, finding it expensive with small portions. There were complaints about the inconsistency in food quality, with some describing the buffet as unappetizing. The dining experience was often marred by slow service, with some guests experiencing long waits for their meals. While the food at the restaurant was generally found to be good, there are much better culinary options available in the surrounding area. Overall, while there are aspects of the dining experience that guests enjoy, there is room for improvement in terms of service speed and consistency in food quality.
Camino Real Puebla Angelopolis provides a mix of experiences when it comes to their rooms according to recent guest reviews. Many visitors appreciated the spaciousness and comfort of the accommodations, highlighting well-stocked amenities and fairly pleasant views, including those overlooking a golf course. The beds were frequently mentioned as being super comfortable, contributing to an enjoyable night's rest. Guests also remarked positively about the quality and attentive staff, with some feeling that the suites were particularly accommodating for families due to their large size.
However, the reviews also suggest several areas where improvements are needed. Concerns about cleanliness were prominent, with rooms showing signs of wear and neglect such as stained carpets and outdated furniture. Guests frequently expressed their dissatisfaction with maintenance issues, including problems with showers, broken toilet levers, and malfunctioning air conditioning. Noise from the nearby avenue was an issue in rooms not adequately soundproofed, and some rooms lacked basic items like towels and coffee makers. Moreover, the decor in some areas felt outdated, and many areas of the hotel seemed to require a significant update to match the expectations set by its past elegance. Adjacency to the new building was inconvenient for guests seeking quick access to amenities, with rooms far from the main areas of the hotel.
In essence, while the hotel offers spacious, comfortable rooms that some guests have found satisfactory, there are significant maintenance and cleanliness issues that impair the overall experience. A renovation could greatly enhance the appeal of the rooms and align guest experiences more closely with expectations set by the hotel's reputation.
At Camino Real Puebla Angelopolis, the comfort levels of the beds have garnered mixed reactions from guests. On the positive side, many have described the beds as incredibly comfortable, with some guests even referring to the experience as delightful or exceptional. The comfort of the bed seems to be a standout feature for numerous visitors, making for a pleasant night's rest. However, there are notable concerns as well, particularly regarding the pillows. Many reviews point out issues with discomfort and wear, describing them as old, small, and lumpy. On the other hand, for those who prioritize a restful sleep, the beds themselves seem to be a highlight, with several reviews mentioning that the mattresses are comfortable, adding to the overall positive sleep experience. Despite this, there are reports of beds being either too hard or too soft, with some guests finding them sagging or noisy. While the pillows continue to receive criticism, the overall consensus is that the bed comfort, for many, provides a satisfying stay at this hotel.
Camino Real Puebla Angelopolis presents a mix of experiences when it comes to cleanliness, with some guests praising the cleanliness and comfort of their rooms. The staff is noted to be clean and friendly, providing attentive service to visitors. Certain areas, including the entrance bathroom and some facilities, are reported as clean and well-maintained. However, many reviews point to significant areas for improvement, highlighting issues like old and stained carpets, dirty bed linens, and unclean bathrooms. Some guests have experienced rooms that were inadequately cleaned, while others mentioned unpleasant odors in various parts of the hotel. The facilities appear dated and in need of renovation, contributing to perceptions of neglect. Towels and toiletries are occasionally missing, causing inconvenience. Despite these criticisms, some visitors find aspects of their stay satisfactory, appreciating the spaciousness and organization of certain rooms. Nevertheless, the overall consensus is that a comprehensive enhancement in cleaning and maintenance is essential to elevate the guest experience at this hotel.
The staff at Camino Real Puebla Angelopolis receives high praise for their friendliness and attentiveness, with many visitors noting excellent customer service across various areas of the hotel, including reception, valet parking, and housekeeping. There is recognition of individuals who go above and beyond to assist guests, contributing significantly to a positive experience. Despite these positive interactions, there are inconsistencies, particularly with the English proficiency expected at a tourist-friendly five-star hotel and with specific morning and buffet staff, where service quality fell short of expectations. Some guests mentioned slow service in areas like valet parking and a lack of attention to detail in terms of maintenance and facility cleanliness. Overall, while the warmth, friendliness, and efficiency of the majority of staff members are appreciated, there are areas where service levels could be improved to meet the standards of a top-tier accommodation.
The guest reviews for Camino Real Puebla Angelopolis paint a mixed picture of the hotel's Wi-Fi service. While some guests experienced stable and excellent Wi-Fi, others found themselves contending with a poor internet signal, particularly in their rooms. Several reviews noted a weak or unstable connection, with issues such as difficulty connecting and frequent drops in service. This proved especially challenging for those on business trips, as a reliable Wi-Fi connection was essential for professional tasks. In some cases, guests had to move to common areas of the hotel to find a stronger signal. Although a handful of reviews appreciated the good quality of internet at times, the overall impression indicates room for improvement in making the Wi-Fi service more consistently high-quality throughout the hotel.
The gym at Camino Real Puebla Angelopolis appears to be a major area of concern for guests. Reviews consistently highlight the gym's small size and limited equipment, predominantly catering to cardio workouts. Many guests note that the equipment is outdated, with some estimating it to be at least 20 years old, and mention that a significant portion is in poor condition or not functioning. Concerns about maintenance extend beyond equipment, with feedback pointing out a general lack of cleanliness and necessary amenities such as water. Located inconveniently adjacent to the spa, guests have reported being asked to keep noise levels down, which further detracts from the experience. Overall, the gym is perceived as not meeting the standards typically expected of the hotel chain, suggesting a need for considerable improvement in equipment, maintenance, and overall management to align with guest expectations.
Camino Real Puebla Angelopolis offers a mixed experience when it comes to their pool facilities. While some guests appreciated the large and aesthetically pleasing pool area, describing it as beautiful and enjoyable, others noted significant issues with cleanliness and maintenance. The temperature of the pool was a common point of discussion; many reviews highlighted that the pool was heated, providing warm water which was particularly enjoyed by families with children. However, a number of guests reported inconsistent water temperatures, at times finding the pool to be cold, which affected their overall enjoyment.
The pool's maintenance appeared to be a concern, with mentions of loose tiles and occasional dirtiness. Despite these issues, there were remarks about the pool being clean on certain occasions, and the area was praised for offering a pleasant view, especially from the rooms. The services around the pool area could be improved, as guests noted a lack of towels and limited staff attention. Overall, the pool at Camino Real Puebla Angelopolis has potential to be a highlight of a stay but may benefit from more consistent maintenance and service to fully meet guests' expectations.
Camino Real Puebla Angelopolis has garnered varied reviews from guests regarding its parking services. A standout issue is the surprise for many visitors who encounter a separate parking fee, ranging from 75 to 150 pesos per day. This charge appears to be unexpected, as guests believe parking should be complimentary for hotel patrons, or at the very least, included in the total cost. Although the parking lot itself is described as quite unsightly and somewhat complicated, guests appreciate the efforts of the valet parking staff for their cordial and attentive service. However, there are instances where the valet service is overwhelmed, leading to delays, and guests must rely solely on valet as there is no self-parking option available.
Overall, while the cost and process of parking may catch travelers off guard, the valet staff's professionalism in handling the situation is noted favorably. Some guests suggest better communication about parking fees during the reservation process could alleviate misunderstandings and improve satisfaction.
Camino Real Puebla Angelopolis offers a welcoming environment for families, with several features that contribute to an enjoyable stay. The hotel is well-regarded for its child-friendly amenities, most notably the heated children's pool, which provides an ideal setting for family fun and relaxation. Families appreciate the spacious and comfortable accommodations, making it easier to manage travel with kids. The staff receives high praise for their friendly service and dedication to assisting guests, enhancing the overall family experience. Although some logistical challenges, such as room accessibility and proximity issues, have been noted, the positive aspects of the hotel's offerings and attentive service remain a highlight for families visiting the area.
Camino Real Puebla Angelopolis offers guests an exceptional experience, particularly for those who appreciate scenic views and access to nearby golf courses. The hotel's strategic location near the golf course is frequently highlighted, providing stunning vistas directly from the pool and upgraded rooms. Guests consistently praise the beauty of the views overlooking the lush greens of the golf course, making a stay at this hotel particularly appealing for golf enthusiasts and those seeking serene landscapes. The combination of pleasant common areas, such as the pool, with the picturesque surrounding of the golf course, enhances the overall charm and allure of this hotel.
Camino Real Puebla Angelopolis appears to deliver a mixed experience for its guests. On the positive side, the hotel is beautifully designed and boasts an attractive location, offering guests an aesthetically pleasing environment. However, several reviews suggest that the hotel's status as a five-star establishment is questionable. While some guests had a very good overall experience, others found the cleanliness standards lacking and the staff inattentive. Additionally, the facilities, including restaurants and spa areas, were noted as needing better preparation and conditioning to meet guest expectations. Though the hotel meets basic expectations, it falls short for those anticipating the level of luxury and service associated with its brand and rating.
Camino Real Puebla Angelopolis offers a mix of experiences for business travelers. The hotel is well-located in a business area, making it convenient for those with meetings or events nearby. Guests appreciate the friendly and efficient staff, particularly praising those at the parking and reception. The hotel’s aesthetic beauty and cleanliness of its facilities are noted, though some guests highlight the need for general maintenance, with specific mentions of old carpets, temperature regulation issues in showers, and a broken lock on a balcony door. While the ambiance is pleasant, the absence of a dedicated business center and necessary office amenities like desks and computers has been pointed out, suggesting room for improvement in meeting business needs. Despite these issues, the overall experience is deemed satisfactory for short business stays, though the hotel's pricing might not align with the level of service provided.
Camino Real Puebla Angelopolis has garnered mixed reactions from its guests, with opinions varying about its luxury status and overall experience. On the positive side, many guests have lauded the hospitality and praised the super friendly staff, particularly highlighting the front desk attention and service as impeccable. The hotel is described as pleasant and elegant, with comfort, location, and facilities standing out as notable features. Those looking for a classic experience will appreciate its grand size and stylish interior, which some reviewers have described as embodying first-class qualities. Additionally, the hotel's food has been praised as delicious, adding to the overall appeal for those seeking gourmet dining.
However, a significant number of guests have expressed dissatisfaction with certain aspects of the hotel. Concerns have been raised about the outdated facilities, suggesting a need for serious refurbishment to meet the standards of the prestigious Camino Real brand. Issues including high prices, unsatisfactory service, and some areas of the hotel, such as vehicle reception, have been noted as detracting from the luxury experience that is expected from a five-star establishment. The condition and management of the hotel give the impression of being neglected, leading some visitors to question its rating and luxury designation.
Despite these criticisms, there is potential for improvement, and with changes, it could meet the high expectations typically associated with the Camino Real chain.
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Location
The surroundings provide a beautiful vista, enhancing the overall experience for visitors. This well-known brand is recognized for offering good comfort and quality facilities, alongside warm and attentive service from the staff. Many guests express appreciation for the favorable price-quality ratio, making it an appealing option for both business and leisure stays.
Although the location is undoubtedly one of the strongest aspects, some reviews highlight areas needing improvement, such as room cleanliness and Wi-Fi connectivity. Still, the positive attributes of this hotel, particularly its strategic position and the breathtaking view, dominate the narrative of guest experiences.
Breakfast
Dinner
However, several guests reported dissatisfaction with the quality and cost of the food, finding it expensive with small portions. There were complaints about the inconsistency in food quality, with some describing the buffet as unappetizing. The dining experience was often marred by slow service, with some guests experiencing long waits for their meals. While the food at the restaurant was generally found to be good, there are much better culinary options available in the surrounding area. Overall, while there are aspects of the dining experience that guests enjoy, there is room for improvement in terms of service speed and consistency in food quality.
Rooms
However, the reviews also suggest several areas where improvements are needed. Concerns about cleanliness were prominent, with rooms showing signs of wear and neglect such as stained carpets and outdated furniture. Guests frequently expressed their dissatisfaction with maintenance issues, including problems with showers, broken toilet levers, and malfunctioning air conditioning. Noise from the nearby avenue was an issue in rooms not adequately soundproofed, and some rooms lacked basic items like towels and coffee makers. Moreover, the decor in some areas felt outdated, and many areas of the hotel seemed to require a significant update to match the expectations set by its past elegance. Adjacency to the new building was inconvenient for guests seeking quick access to amenities, with rooms far from the main areas of the hotel.
In essence, while the hotel offers spacious, comfortable rooms that some guests have found satisfactory, there are significant maintenance and cleanliness issues that impair the overall experience. A renovation could greatly enhance the appeal of the rooms and align guest experiences more closely with expectations set by the hotel's reputation.
Beds
Cleanliness
Staff
Wi-Fi
Gym
Pool
The pool's maintenance appeared to be a concern, with mentions of loose tiles and occasional dirtiness. Despite these issues, there were remarks about the pool being clean on certain occasions, and the area was praised for offering a pleasant view, especially from the rooms. The services around the pool area could be improved, as guests noted a lack of towels and limited staff attention. Overall, the pool at Camino Real Puebla Angelopolis has potential to be a highlight of a stay but may benefit from more consistent maintenance and service to fully meet guests' expectations.
Parking
Overall, while the cost and process of parking may catch travelers off guard, the valet staff's professionalism in handling the situation is noted favorably. Some guests suggest better communication about parking fees during the reservation process could alleviate misunderstandings and improve satisfaction.
Family
Golf
5 Star
Business
Luxury
However, a significant number of guests have expressed dissatisfaction with certain aspects of the hotel. Concerns have been raised about the outdated facilities, suggesting a need for serious refurbishment to meet the standards of the prestigious Camino Real brand. Issues including high prices, unsatisfactory service, and some areas of the hotel, such as vehicle reception, have been noted as detracting from the luxury experience that is expected from a five-star establishment. The condition and management of the hotel give the impression of being neglected, leading some visitors to question its rating and luxury designation.
Despite these criticisms, there is potential for improvement, and with changes, it could meet the high expectations typically associated with the Camino Real chain.
Yes, Camino Real Puebla Angelopolis has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Camino Real Puebla Angelopolis.
No, Camino Real Puebla Angelopolis doesn't allow dogs.
Yes, parking facilities are available at Camino Real Puebla Angelopolis.
Yes, Camino Real Puebla Angelopolis has a gym.
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