Wyndham Costa del Sol Pucallpa
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Summary of reviewsWyndham Costa del Sol Pucallpa is well-reviewed for its prime location, situated just a couple of blocks from Plaza de Armas, providing easy access to main city attractions while maintaining a peaceful environment. The hotel is notable for its spacious, clean and cozy rooms, equipped with comfortable beds and modern amenities like effective air conditioning. The facilities, which include a beautiful pool and functional gym, enhance the overall guest experience. The hotel's cleanliness is consistently praised, contributing to a relaxing stay.
The dining experience is widely appreciated with many guests enjoying the delicious and high-quality dishes served at the on-site restaurant, PA•PRI•KA. While breakfast receives mixed reviews, many praise its variety and quality, particularly the weekend buffet featuring local dishes. The staff are consistently highlighted for their friendliness, attentiveness and excellent service, making guests feel welcomed and well-cared for.
Noteworthy amenities like airport pickup and drop-off services and flexible room usage policies add to the convenience. Although the Wi-Fi service appears inconsistent with some guests experiencing issues, the hotel tries to offer solutions. The gym, while clean and equipped with quality machines, could benefit from a wider variety of equipment and better maintenance.
The pool is often described as fantastic and meticulously clean, though some guests noted issues with noise and chlorine levels. Parking is seen as somewhat limited and disorganized, but the hotel's central location compensates for this inconvenience. Family travelers find the hotel accommodating, though there are suggestions for more organized activities and enhanced safety features for toddlers.
Overall, Wyndham Costa del Sol Pucallpa stands out for its excellent location, cleanliness, friendly staff and comfortable accommodations, making it a solid choice for travelers seeking a pleasant and restful stay. Minor improvements in service variety, maintenance and some amenities could further elevate the guest experience.
Categories
The dining experience is widely appreciated with many guests enjoying the delicious and high-quality dishes served at the on-site restaurant, PA•PRI•KA. While breakfast receives mixed reviews, many praise its variety and quality, particularly the weekend buffet featuring local dishes. The staff are consistently highlighted for their friendliness, attentiveness and excellent service, making guests feel welcomed and well-cared for.
Noteworthy amenities like airport pickup and drop-off services and flexible room usage policies add to the convenience. Although the Wi-Fi service appears inconsistent with some guests experiencing issues, the hotel tries to offer solutions. The gym, while clean and equipped with quality machines, could benefit from a wider variety of equipment and better maintenance.
The pool is often described as fantastic and meticulously clean, though some guests noted issues with noise and chlorine levels. Parking is seen as somewhat limited and disorganized, but the hotel's central location compensates for this inconvenience. Family travelers find the hotel accommodating, though there are suggestions for more organized activities and enhanced safety features for toddlers.
Overall, Wyndham Costa del Sol Pucallpa stands out for its excellent location, cleanliness, friendly staff and comfortable accommodations, making it a solid choice for travelers seeking a pleasant and restful stay. Minor improvements in service variety, maintenance and some amenities could further elevate the guest experience.
Family Friendly Hotel
This hotel offers a blend of family-friendly and romantic amenities, including game rooms with ping pong, foosball, and arcade games for kids. It also provides an outdoor pool, spa facilities, and welcomes pets, making it ideal for families traveling with animals.
Dog Friendly Hotel
This hotel offers superior amenities and high-class services that ensure a comfortable stay for guests and their dogs. It likely provides ample space and possibly dedicated areas for pets.
Hotel with Swimming Pool
This hotel offers a luxurious experience with a range of amenities including a swimming pool, spa, fitness center, and tennis court. It's a top-rated hotel known for excellent service and comfortable accommodations.
Outdoor Pool
Hotel with Parking
This hotel is highly rated and known for its amenities and safety. It offers a comfortable and organized environment, making it a top choice for travelers seeking convenience and security for their vehicles.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Casino Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Wyndham Costa del Sol Pucallpa is ideally situated just a couple of blocks from the bustling Plaza de Armas, placing guests near the heart of the city while offering a tranquil environment. Known for its excellent and central location, the hotel provides easy access to main city attractions, including the main port, Puerto Henry and other significant landmarks. Despite its central position, the area around the hotel is not overly noisy, ensuring guests enjoy a peaceful stay.
Guests appreciate the hotel's cleanliness and coziness, complemented by spacious and comfortable rooms. The facilities, including a beautiful pool, contribute to an overall pleasant experience. The staff is noted for their friendliness and excellent service, enhancing the welcoming atmosphere.
Exceptional amenities such as airport pickup and drop-off services, along with flexible room usage policies before and after check-in/check-out, are valued by visitors. Culinary offerings receive praise as well with delicious food available on-site. Overall, the strategically placed and well-maintained Wyndham Costa del Sol Pucallpa provides a perfect blend of convenience, comfort and quality service for a memorable stay.
Wyndham Costa del Sol Pucallpa offers a breakfast that receives mixed reviews from guests. Many praise the breakfast for its variety and quality, highlighting the delicious and well-stocked buffet that features local dishes, especially on weekends. The breakfast is noted for being rich, very good and even amazing by some guests with standout mentions of vegetarian options and excellent service.
However, there are numerous comments about the lack of variety with some guests expressing disappointment that the options are repetitive and limited, especially for a hotel of its category. Guests have suggested improvements such as more regional dishes, better decoration and addressing issues with watery juices and coffee quality.
While the breakfast buffet meets high expectations for some, others feel it falls short with a few describing it as basic or not generous enough. Overall, while there's a lot to appreciate about the breakfast at Wyndham Costa del Sol Pucallpa, there's clearly room for enhancements to meet the diverse expectations of all guests.
Wyndham Costa del Sol Pucallpa delivers a mixed but generally positive dining experience with many guests lauding the quality of the food. The restaurant consistently receives praise for its delicious and high-quality dishes, which include impressive options like regional chaufa and pizzas. Breakfast at the hotel offers a wide variety of choices and lunch and dinner are similarly well-received, notably at the hotel's PA•PRI•KA restaurant, which is known for its very good menus and delicious offerings.
The facilities complement the dining experience, being described as beautiful with nice dining rooms contributing to a pleasant ambiance. The staff at the restaurant are characterized as attentive and friendly, dedicated to making guests' dining experiences enjoyable. However, there are areas in need of improvement. Guests have noted the high cost of some menu items and have suggested adding more variety to the restaurant's offerings. The buffet breakfast, while diverse, occasionally lacks elements like a wider cheese selection and encounters issues like cold bread.
Service at the restaurant has room for enhancement, particularly during breakfast when dishes from the buffet are not always promptly cleared. Additionally, a few diners have commented on the slow check-in process, expressing frustrations when delays coincided with poor weather conditions. Despite some limitations in service and variety, the overall feedback emphasizes good service, tasty food and memorable meals.
In sum, Wyndham Costa del Sol Pucallpa offers a dining experience marked by delicious food and a dedicated staff, though some improvements in variety, cost and service could elevate the overall experience.
Wyndham Costa del Sol Pucallpa offers a delightful stay with rooms that consistently receive praise for their spaciousness and comfort. Guests frequently highlight the cleanliness and comfort of the rooms, noting that they are kept to a high standard and cleaned daily. The beds are described as very comfortable, contributing to an overall sense of coziness and relaxation.
The hotel's facilities also garner positive remarks, including effective air conditioning in the rooms, which is a valued feature. Many guests appreciate the large and functional room layouts, finding them both inviting and practical. Moreover, the rooms offer modern conveniences like hot water and televisions, although there were occasional mentions of small TV sizes and blurry channels.
Despite some minor issues, such as noisy air conditioning units and occasional maintenance concerns with bathroom fixtures, the general consensus remains favorable. The friendly and attentive staff further enhance the experience, providing excellent service and ensuring a welcoming atmosphere.
In summary, Wyndham Costa del Sol Pucallpa impresses with its spacious, clean and comfortable rooms, making it a notable choice for travelers seeking a pleasant and restful stay. With a few improvements, particularly in room maintenance, it could elevate the guest experience even further.
Wyndham Costa del Sol Pucallpa is known for its comfortable beds, which frequently receive praise for being spacious and very comfortable. Guests often highlight the quality pillows and clean bedding that complement the superior bed and mattress. Many reviewers appreciate the overall comfort, describing the beds as excellent and super comfortable.
However, there are occasional criticisms regarding the age and condition of some beds with specific mentions of old beds and poor mattresses in need of repair. Despite these few negative remarks, the general sentiment leans heavily towards a positive experience concerning sleep quality at this hotel.
The rooms themselves are described as clean and spacious, adding to the appeal for guests seeking a restful stay. A minor inconvenience noted was the provision of only one set of towels in rooms meant for two people. Nevertheless, the comfort of the beds remains a standout feature in most reviews.
Wyndham Costa del Sol Pucallpa receives high marks for its cleanliness, consistently praised by guests. The rooms are often described as very clean, comfortable and well-maintained, creating a pleasant stay. Housekeeping is attentive, greeting guests warmly and ensuring that rooms are kept immaculate. The hotel's common areas and facilities, including the spacious pool, are also noted for their cleanliness and order, although some guests mentioned occasional issues with the pool's upkeep and cleanliness of dining areas.
The ambiance is described as tidy and peaceful, contributing to a relaxing atmosphere. Guests appreciate the neat organization of the hotel's facilities and the overall orderliness. The attentive staff adds to a positive experience, being courteous and helpful, enhancing the sense of cleanliness and comfort throughout the hotel. Despite some minor concerns like limited pool hours and occasional maintenance issues, the hotel's commitment to cleanliness stands out prominently in most reviews.
Wyndham Costa del Sol Pucallpa is widely praised by guests for its exceptional staff, making a significant impact on their overall experience. The reviews repeatedly highlight the friendliness, attentiveness and helpful nature of the hotel personnel. Many guests noted how welcoming and polite the staff is, always ready with a smile and willing to address any request or concern promptly.
The staff's ability to remember guests' names adds a personal touch that many find impressive and heartwarming. The reception and restaurant staff, in particular, receive commendations for their kindness and efficiency, contributing to a pleasant and hospitable atmosphere.
Exceptional customer service stands out as a key feature with the staff's courteous treatment and good service leaving a positive impression on visitors. Despite a few mentions of less-than-ideal interactions with reception, the majority of reviews reinforce the idea that the personnel's warmth, attentiveness and readiness to assist surpass expectations.
Overall, the staff at Wyndham Costa del Sol Pucallpa are described as friendly, kind and incredibly attentive, creating an environment where guests feel valued and well-cared for throughout their stay.
The reviews for Wyndham Costa del Sol Pucallpa reveal a mixed experience regarding the hotel's Wi-Fi service. Some guests praised the internet for being seamless, good and excellent, highlighting its fast and easy-to-use nature. However, several other reviews pointed out significant issues with the Wi-Fi, describing it as not working properly, awful, spotty and frequently cutting off. There were also mentions of the internet signal being down for hours and being terrible throughout their stay. Suggestions for improvement included increasing the speed and enhancing the coverage in the rooms. Overall, the Wi-Fi seems to be inconsistent, offering a satisfactory experience for some while being a point of frustration for others.
The gym at Wyndham Costa del Sol Pucallpa receives mixed reviews from guests, though there are positive aspects worth highlighting. Many appreciate that the gym is clean and find the exercise equipment to be of very good quality, making it adequate for maintaining fitness routines. Guests also enjoy the beautiful overall setup of the pool, gym and recreation area, complimenting the space's aesthetic appeal. However, several reviews note that the gym is small and lacks a comprehensive range of equipment, particularly for chest and leg exercises. There are mentions of broken or old machines that could benefit from better maintenance. Additionally, some guests find the gym's schedule restrictive, making it difficult to access during their stay. Despite these limitations, for those who can accommodate its schedule and equipment, the gym serves its purpose as a functional, clean facility.
The Wyndham Costa del Sol Pucallpa boasts a large and well-maintained pool, often described as fantastic and wonderful by guests. The pool is seen as a great feature, offering a refreshing and relaxing experience which is ideal for unwinding, especially after a hot day. It is meticulously clean with adequate services such as towels provided. Many guests found the pool area to be modern and well-equipped, noting it as one of the best for a 4-star hotel in Peru.
However, some reviews mentioned issues like the pool area being occasionally noisy and the levels of chlorine being too high. There were also comments about the restricted pool hours with some guests feeling inconvenienced by its early closing time and late opening time. Despite these minor drawbacks, the majority of visitors had a positive experience, praising the pool's cleanliness, size and overall condition.
The ambiance of the pool area is predominantly good with guests appreciating the well-located pool and the enjoyment it provides. While there's room for improvement, particularly in terms of maintenance and service, the pool at Wyndham Costa del Sol Pucallpa remains a valued amenity for a comfortable stay.
The Wyndham Costa del Sol Pucallpa boasts a convenient location, which enhances the experience for travelers with vehicles. However, guests have noted that parking at the hotel presents some challenges. The parking area is described as limited and somewhat disorganized with a narrow garage that may complicate maneuvering. Despite these issues, the hotel’s advantageous location remains a key highlight for guests.
Wyndham Costa del Sol Pucallpa offers a comfortable stay that caters well to families, ensuring that guests feel at ease. The hotel has a family-friendly ambiance with attentive staff who make efforts to accommodate guests traveling with young children. Families enjoy their stay and it is evident that the children have a good time. However, some reviews indicate a lack of organized family activities. Parents may need to ensure added safety for toddlers, particularly around windows without child locks. Despite these minor points, the overall experience is positive, making it a solid choice for family travelers.
Wyndham Costa del Sol Pucallpa claims to be a five-star hotel, yet this classification appears to be a point of contention among guests. Many reviewers commend it as an excellent and comfortable hotel, appreciating its overall ambiance and facilities. However, several guests express disappointment that the property doesn't fully embody the five-star standard it advertises. Specific critiques highlight the need for improved ceiling ventilation and a more robust breakfast selection, which some find lacking for a hotel of this supposed caliber. Despite its merits, a consensus seems to be that the hotel should enhance its services to truly meet the expectations of a five-star establishment.
Wyndham Costa del Sol Pucallpa offers top-notch facilities, making it a suitable choice for business travelers. While some minor issues exist, such as the hotel shuttle lacking air conditioning and delays inside the van, the overall convenience for business travel is evident. Guests traveling for work found the hotel particularly accommodating for meetings and work-related activities with facilities widely praised. However, it's worth noting that the business area's computer equipment lacks remote access licenses like Anydesk or TeamViewer. Despite these aspects, the hotel remains a solid option for those on business trips.
The outdoor pool at Wyndham Costa del Sol Pucallpa is frequently praised for its cleanliness and beauty. Guests often describe having a great time in the spacious pool and appreciate the well-maintained recreation area surrounding it. While some guests noted that there might be a bit too much chlorine in the water and a lack of umbrellas nearby, the overall impression of the pool remains positive. The combination of a clean, inviting pool area and a pleasant atmosphere contributes to a delightful experience for visitors.
The Wyndham Costa del Sol Pucallpa presents itself as a luxurious destination with numerous guests highlighting its upscale amenities and ambiance. It is frequently described as a five-star hotel, underscoring the high standards and category it aims to maintain. Guests appreciate the highly luxurious environment and the overall sense of luxury throughout their stay. However, some reviews suggest that while the hotel is very good, it may fall short in areas such as storage solutions and a few guests feel it aligns more closely with four-star standards. Despite this, the facilities are praised for their five-star quality. Overall, the hotel manages to deliver a predominantly luxurious experience.
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Location
Guests appreciate the hotel's cleanliness and coziness, complemented by spacious and comfortable rooms. The facilities, including a beautiful pool, contribute to an overall pleasant experience. The staff is noted for their friendliness and excellent service, enhancing the welcoming atmosphere.
Exceptional amenities such as airport pickup and drop-off services, along with flexible room usage policies before and after check-in/check-out, are valued by visitors. Culinary offerings receive praise as well with delicious food available on-site. Overall, the strategically placed and well-maintained Wyndham Costa del Sol Pucallpa provides a perfect blend of convenience, comfort and quality service for a memorable stay.
Breakfast
However, there are numerous comments about the lack of variety with some guests expressing disappointment that the options are repetitive and limited, especially for a hotel of its category. Guests have suggested improvements such as more regional dishes, better decoration and addressing issues with watery juices and coffee quality.
While the breakfast buffet meets high expectations for some, others feel it falls short with a few describing it as basic or not generous enough. Overall, while there's a lot to appreciate about the breakfast at Wyndham Costa del Sol Pucallpa, there's clearly room for enhancements to meet the diverse expectations of all guests.
Dinner
The facilities complement the dining experience, being described as beautiful with nice dining rooms contributing to a pleasant ambiance. The staff at the restaurant are characterized as attentive and friendly, dedicated to making guests' dining experiences enjoyable. However, there are areas in need of improvement. Guests have noted the high cost of some menu items and have suggested adding more variety to the restaurant's offerings. The buffet breakfast, while diverse, occasionally lacks elements like a wider cheese selection and encounters issues like cold bread.
Service at the restaurant has room for enhancement, particularly during breakfast when dishes from the buffet are not always promptly cleared. Additionally, a few diners have commented on the slow check-in process, expressing frustrations when delays coincided with poor weather conditions. Despite some limitations in service and variety, the overall feedback emphasizes good service, tasty food and memorable meals.
In sum, Wyndham Costa del Sol Pucallpa offers a dining experience marked by delicious food and a dedicated staff, though some improvements in variety, cost and service could elevate the overall experience.
Rooms
The hotel's facilities also garner positive remarks, including effective air conditioning in the rooms, which is a valued feature. Many guests appreciate the large and functional room layouts, finding them both inviting and practical. Moreover, the rooms offer modern conveniences like hot water and televisions, although there were occasional mentions of small TV sizes and blurry channels.
Despite some minor issues, such as noisy air conditioning units and occasional maintenance concerns with bathroom fixtures, the general consensus remains favorable. The friendly and attentive staff further enhance the experience, providing excellent service and ensuring a welcoming atmosphere.
In summary, Wyndham Costa del Sol Pucallpa impresses with its spacious, clean and comfortable rooms, making it a notable choice for travelers seeking a pleasant and restful stay. With a few improvements, particularly in room maintenance, it could elevate the guest experience even further.
Beds
However, there are occasional criticisms regarding the age and condition of some beds with specific mentions of old beds and poor mattresses in need of repair. Despite these few negative remarks, the general sentiment leans heavily towards a positive experience concerning sleep quality at this hotel.
The rooms themselves are described as clean and spacious, adding to the appeal for guests seeking a restful stay. A minor inconvenience noted was the provision of only one set of towels in rooms meant for two people. Nevertheless, the comfort of the beds remains a standout feature in most reviews.
Cleanliness
The ambiance is described as tidy and peaceful, contributing to a relaxing atmosphere. Guests appreciate the neat organization of the hotel's facilities and the overall orderliness. The attentive staff adds to a positive experience, being courteous and helpful, enhancing the sense of cleanliness and comfort throughout the hotel. Despite some minor concerns like limited pool hours and occasional maintenance issues, the hotel's commitment to cleanliness stands out prominently in most reviews.
Staff
The staff's ability to remember guests' names adds a personal touch that many find impressive and heartwarming. The reception and restaurant staff, in particular, receive commendations for their kindness and efficiency, contributing to a pleasant and hospitable atmosphere.
Exceptional customer service stands out as a key feature with the staff's courteous treatment and good service leaving a positive impression on visitors. Despite a few mentions of less-than-ideal interactions with reception, the majority of reviews reinforce the idea that the personnel's warmth, attentiveness and readiness to assist surpass expectations.
Overall, the staff at Wyndham Costa del Sol Pucallpa are described as friendly, kind and incredibly attentive, creating an environment where guests feel valued and well-cared for throughout their stay.
Wi-Fi
Gym
Pool
However, some reviews mentioned issues like the pool area being occasionally noisy and the levels of chlorine being too high. There were also comments about the restricted pool hours with some guests feeling inconvenienced by its early closing time and late opening time. Despite these minor drawbacks, the majority of visitors had a positive experience, praising the pool's cleanliness, size and overall condition.
The ambiance of the pool area is predominantly good with guests appreciating the well-located pool and the enjoyment it provides. While there's room for improvement, particularly in terms of maintenance and service, the pool at Wyndham Costa del Sol Pucallpa remains a valued amenity for a comfortable stay.
Parking
Family
5 Star
Business
Outdoor Pool
Luxury
Yes, Wyndham Costa del Sol Pucallpa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Wyndham Costa del Sol Pucallpa.
Yes, Wyndham Costa del Sol Pucallpa welcomes dogs.
Yes, parking facilities are available at Wyndham Costa del Sol Pucallpa.
Yes, Wyndham Costa del Sol Pucallpa has a gym.
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