Baymont by Wyndham Provo River
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Summary of reviewsThe Baymont by Wyndham Provo River stands out for its prime location. Guests find it ideally placed near Brigham Young University (BYU), dining options and shopping areas, all within walking distance. The hotel's proximity to the beautiful Provo River, complete with a scenic walking path, adds to its appeal. The area is quiet and safe with grassy spaces and parks nearby, ensuring a peaceful retreat while still being well-connected to the city’s amenities.
When it comes to the rooms, opinions vary. Many guests appreciate the spacious, comfortable and well-equipped accommodations with amenities like refrigerators and large desks. The comfort of the beds receives particular praise. However, several guests report issues with cleanliness and maintenance, citing dated decor, dirty carpets and unpleasant odors. Despite these concerns, the spaciousness and comfort of the rooms appeal to many guests.
The hotel's cleanliness receives mixed feedback. While some guests commend clean rooms and comfortable beds, others point out significant cleanliness and maintenance issues, such as dirty windows, stained carpets and mold in the showers. Reports of an old and rundown appearance coupled with malfunctioning fixtures suggest a need for improvements to meet guest expectations consistently.
The staff at Baymont by Wyndham Provo River also garners mixed reviews. Many guests praise the friendly, helpful and accommodating staff, particularly those at the front desk. However, instances of rudeness, unprofessional behavior and inconsistent service detract from the overall guest experience for some.
Additionally, the hotel offers free WiFi, though many guests report slow speeds and weak signals, making it somewhat unreliable for online activities.
The indoor pool and hot tub receive varied feedback. While many appreciate the clean and well-maintained facilities, others note issues such as fogginess, a strong chlorine smell and frequent maintenance closures. Despite these challenges, the pool and hot tub generally provide an enjoyable experience for those able to use them.
The breakfast offerings are another area of mixed feedback. While some guests appreciate the grab-and-go style and simple items like waffles and bagels, others find the options limited and repetitive with many noting the absence of hot items. The breakfast experience seems particularly inconsistent, influenced by pandemic-related changes and personal preferences.
Overall, Baymont by Wyndham Provo River offers a commendable location and comfortable rooms but faces challenges with cleanliness, maintenance and some aspects of service. The hotel's three-star rating is questioned by some guests due to these drawbacks, despite the positive aspects such as the helpful staff and scenic surroundings.
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When it comes to the rooms, opinions vary. Many guests appreciate the spacious, comfortable and well-equipped accommodations with amenities like refrigerators and large desks. The comfort of the beds receives particular praise. However, several guests report issues with cleanliness and maintenance, citing dated decor, dirty carpets and unpleasant odors. Despite these concerns, the spaciousness and comfort of the rooms appeal to many guests.
The hotel's cleanliness receives mixed feedback. While some guests commend clean rooms and comfortable beds, others point out significant cleanliness and maintenance issues, such as dirty windows, stained carpets and mold in the showers. Reports of an old and rundown appearance coupled with malfunctioning fixtures suggest a need for improvements to meet guest expectations consistently.
The staff at Baymont by Wyndham Provo River also garners mixed reviews. Many guests praise the friendly, helpful and accommodating staff, particularly those at the front desk. However, instances of rudeness, unprofessional behavior and inconsistent service detract from the overall guest experience for some.
Additionally, the hotel offers free WiFi, though many guests report slow speeds and weak signals, making it somewhat unreliable for online activities.
The indoor pool and hot tub receive varied feedback. While many appreciate the clean and well-maintained facilities, others note issues such as fogginess, a strong chlorine smell and frequent maintenance closures. Despite these challenges, the pool and hot tub generally provide an enjoyable experience for those able to use them.
The breakfast offerings are another area of mixed feedback. While some guests appreciate the grab-and-go style and simple items like waffles and bagels, others find the options limited and repetitive with many noting the absence of hot items. The breakfast experience seems particularly inconsistent, influenced by pandemic-related changes and personal preferences.
Overall, Baymont by Wyndham Provo River offers a commendable location and comfortable rooms but faces challenges with cleanliness, maintenance and some aspects of service. The hotel's three-star rating is questioned by some guests due to these drawbacks, despite the positive aspects such as the helpful staff and scenic surroundings.
Hotel with Indoor Pool
Guests at this Baymont location can use the indoor swimming pool, offering a convenient way to relax or exercise.
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Cheap Hotel
3-Star Hotel
Guest Reviews
Baymont by Wyndham Provo River is lauded for its excellent and convenient location, making it an ideal choice for visitors to Provo. Guests appreciate its close proximity to Brigham Young University (BYU), restaurants and shopping areas, which are often within walking distance. The hotel is situated in a beautiful and quiet area, right by the Provo River, offering scenic views and a nearby walking path for leisure strolls.
The location's easy access from I-15 and its central positioning near key venues, including places for dining and shopping, contribute to its appeal. Visitors also highlight the neighborhood's safety and quietness. The surroundings are pleasant with grassy areas and parks nearby, providing a peaceful retreat despite being well-connected to the city's amenities.
Overall, the blend of an excellent location, beautiful surroundings, close proximity to BYU and restaurants and convenient transportation options makes Baymont by Wyndham Provo River a favored choice for many guests.
If planning a stay at Baymont by Wyndham Provo River, one thing to consider is their breakfast offerings. Many guests have found the breakfasts lacking, often noting the limited options and repetitive choices. While some appreciated the grab-and-go style, others were less pleased, citing the absence of variety and hot items.
Several reviews highlighted the cleanliness of the breakfast area and the decent selection of basics like waffles, bagels and yogurt. However, the coffee received poor marks, described variably as weak or muddy. Some guests enjoyed the simple morning meals, particularly the waffles and bagels, which were a hit with families.
However, many found the breakfast underwhelming and sometimes non-existent, especially during COVID-19 restrictions when only a minimal grab-and-go option was provided. This led to disappointment among those expecting a full, varied breakfast as advertised. In a few instances, guests were upset about being charged extra for breakfast without prior notice and finding it below expectations.
Overall, the breakfast experience at Baymont by Wyndham Provo River seems quite hit or miss with the quality varying significantly based on personal preferences and pandemic-related service changes. Those prioritizing breakfast may need to consider alternative options nearby.
Located conveniently close to local events and offering a view of the mountains, Baymont by Wyndham Provo River presents a mixed picture when it comes to its rooms. On a positive note, many guests found the rooms to be spacious, clean and comfortable, making for a relaxing stay. The beds were often described as comfy and the presence of amenities like refrigerators and large desks were appreciated.
However, several guests reported issues with cleanliness and maintenance. Numerous reviews mentioned that the rooms, while large, often appeared dated and in need of thorough cleaning and updates. Complaints included dirty windows, stained carpets and unpleasant odors. Some rooms had outdated furniture and fixtures, broken equipment like fridges and TVs and insufficient electrical outlets.
Despite these drawbacks, the overall spaciousness and comfort of the rooms, when clean, provided satisfactory accommodation for many guests. However, the hotel would benefit greatly from renovations and improvements to ensure a consistently high standard of cleanliness and maintenance.
Nestled along the scenic Provo River, the Baymont by Wyndham Provo River offers a varied experience when it comes to bedding comfort. The general consensus among guests leans towards comfort with many describing the beds as comfortable, clean and even excellent. King-sized beds receive particularly high praise for their ample space and softness, often described as comfy with plenty of pillows. Cleanliness and comfort in bedding are repeat commendations, making for a generally positive sleep experience.
However, not all feedback is glowing. Some guests encountered issues with bed quality, including sagging mattresses and lumpy surfaces, while others noted the bedding and pillows appeared old, stained or were even described as yellowed. A few guests pointed out that the mattress quality led to discomfort and even back pain in some cases. Instances of stained sheets and the occasional stray hair on bedding were mentioned, suggesting that cleanliness can sometimes be inconsistent.
On the whole, while the beds are mostly praised for their comfort and ability to provide a good night's sleep, there are notable exceptions that indicate some room for improvement in quality control and maintenance.
The 'Baymont by Wyndham Provo River' offers a mixed experience when it comes to cleanliness. Many guests appreciated clean rooms and comfortable beds, highlighting that the rooms felt clean and made them feel safe. The property boasts a great view of the mountains and water, providing a pleasant visual backdrop.
However, numerous guests found significant issues with cleanliness and overall maintenance. Reports of dirty carpets, stained sheets, mold in the showers and dirty windows were frequent. Several reviews mentioned that the towels and linens were clean, but other aspects of the hotel were poorly maintained. Common complaints included dust and dirt on various surfaces, malfunctioning fixtures and unpleasant odors in the rooms.
Guests noted that the hotel itself appears old and rundown. They described problems such as broken heaters, moldy food in the parking lot and poor bathroom conditions. Some felt unsafe due to the presence of homeless individuals on the property.
Overall, while the hotel has some positive aspects such as a good view and clean linens, the numerous negative remarks about cleanliness and maintenance suggest that it might not meet the standards of all guests.
Baymont by Wyndham Provo River has garnered mixed reviews regarding its staff. Many guests praised the staff for being exceptionally friendly, helpful and accommodating. Several reviewers highlighted that the front desk personnel were professional and made a positive impression with specific mentions of their kindness and attentiveness, particularly noting the commendable service from certain managers and desk clerks.
However, there were also frequent complaints about the front desk with some guests experiencing rudeness, unprofessional behavior and a lack of willingness to assist. Instances of staff members yelling and being condescending were noted, causing discomfort for several visitors. A few guests mentioned inconsistent service levels with some employees displaying less enthusiasm and a need for better customer service training.
Overall, while many found the staff to be polite and supportive, there were notable cases of unprofessional conduct that detracted from the overall guest experience.
Baymont by Wyndham Provo River offers free WiFi, though reviews highlight various challenges with the internet service. Guests frequently reported slow speeds and weak signals, making online activities somewhat unreliable. Several comments mentioned that the WiFi did not work well on cell phones and was generally shoddy. While potential travelers might appreciate the availability of free WiFi, they should be prepared for less than optimal performance during their stay. The property has faced criticism for its internet quality, which may need addressing to meet guests' expectations more effectively.
The pool area at the Baymont by Wyndham Provo River received mixed feedback from guests. Many appreciated the clean and well-maintained indoor pool and hot tub, which were described as enjoyable and optimal for use. The pool area was considered nice and the water quality was generally good with the hot tub often described as very hot. However, several guests mentioned that the pool area was sometimes foggy and had a strong smell of chlorine that could be detected even in the corridors.
There were consistent issues with the pool being frequently closed for maintenance with guests expressing disappointment that the closure was not advertised. Specific problems such as an empty hot tub, broken air conditioning in rooms and other general maintenance issues were also noted. Despite these setbacks, those who had the opportunity to use the pool and hot tub found the experience satisfying overall.
Baymont by Wyndham Provo River receives mixed reviews for its three-star rating, facilities and services. Despite being advertised as a three-star hotel, many guests feel it falls short of this classification. The hotel is described as older and showing signs of wear with dated paint colors, mismatched drapery and overall dated décor. The cleanliness of the facilities and rooms, however, is consistently praised with reports of clean and comfortable environments.
Some disappointments include misleading presentation on the website, which suggests a much newer and nicer hotel than what guests find upon arrival. Additionally, the breakfast offering is minimal and not as advertised, consisting of a muffin, power bar, yogurt and a juice box. Guests have also reported needing to ask for basic amenities such as towels and toilet paper.
Despite these drawbacks, the staff receives positive comments for their helpfulness and the location is regarded as safe. Although the property is a bit confusing to locate and somewhat run down, the clean environment and friendly staff add a positive touch to the overall experience. However, given the dated facilities and services, the hotel's three-star rating and associated pricing may seem unjustified to some visitors.
The Baymont by Wyndham Provo River offers an indoor pool and hot tub, contributing to the hotel's amenities. The pool and hot tub area, although sometimes foggy, are generally enjoyable for guests. Reviews indicate that the pool is clean and the area is accessible, although some visitors have experienced issues such as the pool not being heated or occasionally closed. Despite these inconsistencies, the presence of the indoor pool and hot tub is a noted feature that adds value to a stay at the hotel.
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Location
The location's easy access from I-15 and its central positioning near key venues, including places for dining and shopping, contribute to its appeal. Visitors also highlight the neighborhood's safety and quietness. The surroundings are pleasant with grassy areas and parks nearby, providing a peaceful retreat despite being well-connected to the city's amenities.
Overall, the blend of an excellent location, beautiful surroundings, close proximity to BYU and restaurants and convenient transportation options makes Baymont by Wyndham Provo River a favored choice for many guests.
Breakfast
Several reviews highlighted the cleanliness of the breakfast area and the decent selection of basics like waffles, bagels and yogurt. However, the coffee received poor marks, described variably as weak or muddy. Some guests enjoyed the simple morning meals, particularly the waffles and bagels, which were a hit with families.
However, many found the breakfast underwhelming and sometimes non-existent, especially during COVID-19 restrictions when only a minimal grab-and-go option was provided. This led to disappointment among those expecting a full, varied breakfast as advertised. In a few instances, guests were upset about being charged extra for breakfast without prior notice and finding it below expectations.
Overall, the breakfast experience at Baymont by Wyndham Provo River seems quite hit or miss with the quality varying significantly based on personal preferences and pandemic-related service changes. Those prioritizing breakfast may need to consider alternative options nearby.
Rooms
However, several guests reported issues with cleanliness and maintenance. Numerous reviews mentioned that the rooms, while large, often appeared dated and in need of thorough cleaning and updates. Complaints included dirty windows, stained carpets and unpleasant odors. Some rooms had outdated furniture and fixtures, broken equipment like fridges and TVs and insufficient electrical outlets.
Despite these drawbacks, the overall spaciousness and comfort of the rooms, when clean, provided satisfactory accommodation for many guests. However, the hotel would benefit greatly from renovations and improvements to ensure a consistently high standard of cleanliness and maintenance.
Beds
However, not all feedback is glowing. Some guests encountered issues with bed quality, including sagging mattresses and lumpy surfaces, while others noted the bedding and pillows appeared old, stained or were even described as yellowed. A few guests pointed out that the mattress quality led to discomfort and even back pain in some cases. Instances of stained sheets and the occasional stray hair on bedding were mentioned, suggesting that cleanliness can sometimes be inconsistent.
On the whole, while the beds are mostly praised for their comfort and ability to provide a good night's sleep, there are notable exceptions that indicate some room for improvement in quality control and maintenance.
Cleanliness
However, numerous guests found significant issues with cleanliness and overall maintenance. Reports of dirty carpets, stained sheets, mold in the showers and dirty windows were frequent. Several reviews mentioned that the towels and linens were clean, but other aspects of the hotel were poorly maintained. Common complaints included dust and dirt on various surfaces, malfunctioning fixtures and unpleasant odors in the rooms.
Guests noted that the hotel itself appears old and rundown. They described problems such as broken heaters, moldy food in the parking lot and poor bathroom conditions. Some felt unsafe due to the presence of homeless individuals on the property.
Overall, while the hotel has some positive aspects such as a good view and clean linens, the numerous negative remarks about cleanliness and maintenance suggest that it might not meet the standards of all guests.
Staff
However, there were also frequent complaints about the front desk with some guests experiencing rudeness, unprofessional behavior and a lack of willingness to assist. Instances of staff members yelling and being condescending were noted, causing discomfort for several visitors. A few guests mentioned inconsistent service levels with some employees displaying less enthusiasm and a need for better customer service training.
Overall, while many found the staff to be polite and supportive, there were notable cases of unprofessional conduct that detracted from the overall guest experience.
Wi-Fi
Pool
There were consistent issues with the pool being frequently closed for maintenance with guests expressing disappointment that the closure was not advertised. Specific problems such as an empty hot tub, broken air conditioning in rooms and other general maintenance issues were also noted. Despite these setbacks, those who had the opportunity to use the pool and hot tub found the experience satisfying overall.
3 Star
Some disappointments include misleading presentation on the website, which suggests a much newer and nicer hotel than what guests find upon arrival. Additionally, the breakfast offering is minimal and not as advertised, consisting of a muffin, power bar, yogurt and a juice box. Guests have also reported needing to ask for basic amenities such as towels and toilet paper.
Despite these drawbacks, the staff receives positive comments for their helpfulness and the location is regarded as safe. Although the property is a bit confusing to locate and somewhat run down, the clean environment and friendly staff add a positive touch to the overall experience. However, given the dated facilities and services, the hotel's three-star rating and associated pricing may seem unjustified to some visitors.
Indoor Pool
Yes, Baymont by Wyndham Provo River has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Baymont by Wyndham Provo River.
No, Baymont by Wyndham Provo River doesn't allow dogs.
No, parking facilities aren't available at Baymont by Wyndham Provo River.
No, Baymont by Wyndham Provo River doesn't have a gym.
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