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Summary of reviewsMerrill House in Picton consistently receives high praise for its blend of historic charm, modern comforts, and a prime location. Guests are impressed by its proximity to Picton's main attractions, making it an ideal base for both relaxation and exploration. The beautifully restored heritage building captivates visitors with its elegant architecture and lush, well-maintained grounds, further enhanced by welcoming outdoor seating areas.
One of the standout features of Merrill House is its exceptional dining options. The breakfast experience is highly regarded, with freshly baked croissants and locally sourced ingredients creating a gourmet culinary start to the day. The dinner offerings maintain this high standard, with patrons often likening the experience to a dining journey comparable to that in Paris. Both meals are bolstered by a pleasant ambiance and the attentiveness of the staff, even accommodating dietary restrictions with ease.
Rooms at Merrill House offer a unique blend of Victorian style and modern aesthetics. While the sizes may vary, the decor is consistently praised for its charm and cleanliness, with quality amenities ensuring guest comfort. The beds, mostly described as delightful, add to the overall sense of luxury and relaxation. Despite occasional feedback about room size or bed firmness, the overall comfort and character of the accommodations leave guests satisfied.
In terms of service, the staff at Merrill House play a pivotal role in the positive guest experience. They are often noted for their friendliness, attentiveness, and willingness to go above and beyond, creating a welcoming and home-like atmosphere. Concierge services and management responsiveness further enhance guest satisfaction, ensuring that each stay is memorable.
While the WiFi is an area highlighted for improvement due to inconsistent connectivity, the hotel's efforts to offer convenient digital services, such as texting the concierge, are appreciated. This innovative approach provides a glimpse into the hotel's commitment to guest satisfaction.
Overall, Merrill House combines its historical allure, upscale comfort, outstanding service, and exquisite dining to provide a memorable stay in Picton. Despite minor areas for improvement, the property remains a highly recommended choice for travelers seeking a special experience in this charming locale.
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