Waterfalls Boutique Hotel

Pretoria -25.79245300, 28.26420700 , 200 Outeniqua Avenue,waterkloof Park (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsWaterfalls Boutique Hotel in Pretoria offers a commendable experience for guests seeking a peaceful and centrally located retreat. The hotel is praised for its serene environment, being conveniently close to Menlyn Mall and providing easy transport connections while remaining secluded from major roadways. The beautiful architecture and décor, along with the spacious and comfortable accommodations, add to the hotel's charm, attracting travelers looking for tranquility and proximity to shopping and entertainment.

The hotel's breakfast experience stands out as a highlight for many visitors, who frequently describe it as delightful and well-prepared. The generous portions and varied options, coupled with the exceptional presentation, leave a lasting impression. The friendly and attentive staff further enhance the breakfast experience, making it a memorable part of guests' stays.

Dining at the hotel offers a mixed experience, with several guests enjoying meals on the terrace while appreciating the picturesque views. The freshness and taste of the food are often praised, despite some occasional disappointments with specific dishes. Overall, the dining experience is noted for its delectable moments and comfort.

Rooms at the hotel receive high praise for their spaciousness and luxurious design. Visitors enjoy the large accommodations equipped with king-sized beds, quality bedding, and necessary amenities. The rooms are beautifully presented, with many offering stunning views and the tranquility of a private balcony. Consistent cleanliness adds to the positive guest experience, despite some minor remarks about certain rooms.

Cleanliness across the property leaves a favorable impression, with guests appreciating the hotel's neat and tidy environment. The well-maintained facilities create a welcoming atmosphere, further enhanced by the warm and accommodating staff. While occasional attention may be needed in certain areas, the overall standard of cleanliness ensures a comfortable stay for travelers.

The staff at Waterfalls Boutique Hotel receive unanimous praise for their welcoming and attentive service. Known for their friendly demeanor and professionalism, the team ensures guests feel at home. Individual staff members, like Mr. Sam and Mr. Samuel, are often mentioned for going above and beyond, contributing to an exceptional customer service experience.

The swimming pool area is appreciated by many guests as a relaxing spot, despite some areas for improvement in upkeep and amenities. The secure parking is noted for its convenience, though there are some challenges with accommodating larger vehicles. Improvements in specific parking needs could enhance the experience further. Overall, Waterfalls Boutique Hotel successfully provides a clean, comfortable, and hospitable environment, leaving a positive impression on visitors.
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Hotel near Golf Courses
This hotel is located 1.3 km from Pretoria Country Club, providing close and easy access to a prominent golf course. It is a suitable option for guests looking to play golf in Pretoria.

Hotel for Honeymoon
This hotel is well-regarded and offers a comfortable and intimate setting for couples. Its boutique nature ensures personalized service and attention to detail.

Family Friendly Hotel
Offers luxurious accommodations with a focus on comfort and style. The hotel provides family-friendly amenities and is located in a tranquil area of Pretoria. Its elegant ambiance and personalized service make it a pleasant stay for families.

Romantic Hotel
Waterfalls Boutique Hotel offers luxurious accommodations and personalized service, ensuring a romantic and intimate stay. The hotel's serene ambiance and attention to detail create a memorable experience for couples.

Hotel with Swimming Pool
This boutique hotel features an outdoor pool and comfortable rooms. Its focus on personalized service ensures a pleasant stay.

  Outdoor Pool  


Hotel with Parking
Located in Waterkloof Park, this hotel offers parking facilities. Its location provides a secure and accessible environment.

Small Hotel
This hotel is known for its sophisticated ambiance and attention to detail, offering a blend of luxury and comfort. It provides a serene environment with well-appointed rooms and personalized services.

4-Star Hotel
This boutique hotel is known for its luxurious accommodations and high-quality service. It offers a comfortable and well-equipped stay in a prime location.

Hotel with Outdoor Pool
This boutique hotel features an outdoor pool and a hot tub.

Business Hotel

Room Types
Suite Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. This suite has a wardrobe, TV with cable channels, garden views, as well as chocolate for guests. The unit has 1 bed.

Suite Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a walk-in shower and a bath. This suite has a wardrobe, TV with cable channels, garden views, as well as chocolate for guests. The unit has 1 bed.

Double Room with Balcony The spacious double room features air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Suite Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. This suite has a seating area, TV with cable channels, garden views, as well as chocolate for guests. The unit has 1 bed.

Apartment Boasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bath. The well-equipped kitchenette features a refrigerator, a microwave, a toaster and an electric kettle. This apartment has a seating area, a dining area, TV with cable channels, as well as chocolate for guests. The unit has 3 beds.

Guest Reviews
8.3
Very Good
Location
Waterfalls Boutique Hotel offers an excellent location in Pretoria, providing guests with a quiet and peaceful retreat that is both centrally situated and conveniently accessible for travel. Its proximity to the Menlyn Mall makes it a prime choice for those seeking nearby shopping and entertainment options. The hotel is nicely secluded from the bustle of major motorways, yet close enough for easy transport connections. Guests appreciate the beautiful setting, which complements the spacious and comfortable accommodations. The friendliness of the staff enhances the overall experience, with many visitors highlighting the cleanliness and value for money. While the location may not be ideal for those needing to attend multiple meetings across the city, its serene environment and superb positioning more than make up for any minor inconvenience. The architecture and décor add to the charm, making it an attractive haven for travelers.

Breakfast
Guests at Waterfalls Boutique Hotel frequently highlight the breakfast experience as a delightful feature of their stay. Many describe the breakfast as delicious, exceptional, and well-prepared, with some even offering compliments to the chef for their efforts. Visitors mention that the breakfast options are varied and generously portioned, providing an excellent start to their day. The presentation of the breakfast often leaves a positive impression as well, with several reviewers praising how amazing it looks. The friendly and attentive staff seem to enhance the overall breakfast experience, making it memorable for many. While a few found the breakfast acceptable rather than outstanding, the majority of guests found it to be a standout aspect of their visit, well worth enjoying.

Dinner
Waterfalls Boutique Hotel offers a mixed dining experience, with several guests highlighting the overall quality of both breakfast and dinner, noting them as delicious and served in a picturesque setting on the covered terrace with views of city lights. Many guests enjoyed the freshness and taste of their meals, particularly the ribs with fresh and tasty chips and salad, which were a standout for some. Additionally, the hotel's approach to serving food and drinks according to guests' needs received positive feedback.

However, there were instances where guests found certain aspects of the dinner disappointing. Mention was made of dishes like lamb shank that did not meet expectations, described as pale, tasteless, and tough, with some food perceived as not standard or even old. Despite these occasional setbacks, the overall dining experience is often remembered for its moments of deliciousness and comfort, underscoring the hotel's potential to provide a satisfying meal amidst its boutique charm.

Rooms
Nestled in a picturesque setting, Waterfalls Boutique Hotel offers guests an inviting retreat with its spacious, well-appointed rooms. Visitors frequently praise the large, comfortable accommodations, complete with king-sized beds and quality bedding that ensure a restful stay. The hotel rooms are described as beautiful, luxurious, and equipped with all necessary amenities for convenience and comfort. Many guests highlight the astonishing views available from their rooms, often enhanced by the presence of balconies. Cleanliness is another standout feature, with the rooms consistently maintained to a high standard. The design of the bathrooms also receives positive feedback for their size and comfort. While there are occasional remarks about certain rooms not meeting expectations, the overall guest experience is overwhelmingly positive, emphasizing the relaxing and private atmosphere that Waterfalls Boutique Hotel provides.

Cleanliness
Nestled in a charming setting, Waterfalls Boutique Hotel offers a respite for travelers seeking a clean and welcoming environment. Guests appreciate the hotel's consistently high standards of cleanliness, describing the property as neat, tidy, and well-maintained. The rooms are particularly noteworthy for their immaculate presentation and comfortable ambiance, with some guests finding them a true home away from home. While a few areas like bathrooms and apartments may require additional attention, the overall cleanliness of the facilities leaves a favorable impression. The accommodating and friendly nature of the staff further enhances the guest experience, creating a safe and pleasant atmosphere throughout the property. Despite some dated decor, the hotel consistently meets expectations as a clean and comfortable retreat.

Staff
At Waterfalls Boutique Hotel, the staff consistently receives high praise for their welcoming and attentive demeanor. Guests frequently highlight the friendly and accommodating nature of the entire team, pointing out their ability to make visitors feel at home. From the reception, noted for its warmly welcoming atmosphere, to the young lady manager who is known for going above and beyond, the hotel staff is dedicated to ensuring all guests' needs are expertly catered to. The team's sense of humor and pleasant manner often enhance the overall experience, creating a hospitable environment that is both friendly and professional. Special mentions often include individuals who leave a lasting impression, such as Mr. Sam and Mr. Samuel, who embody the hotel’s commitment to exceptional service. Whether it’s providing guidance, extending a helping hand, or simply being attentive, the staff at Waterfalls Boutique Hotel consistently deliver a level of service that is both caring and competent, elevating the guest experience to a memorable one.

Pool
Waterfalls Boutique Hotel offers a pleasant swimming pool experience for its guests. The pool area is consistently described as nice, providing a comfortable spot for relaxation. Visitors also appreciate the secure parking available, adding to the convenience. While the hotel itself receives high praise for its welcoming staff and excellent breakfast, some guests have noted areas for improvement related to the pool's upkeep and surrounding amenities. The jacuzzi, although advertised, requires an additional fee, and there have been occasional reports of cleanliness issues with the hot tub. Despite these concerns, the positive aspects of the pool are noted by many guests.

Parking
Guests of Waterfalls Boutique Hotel have shared a mixed experience regarding the parking facilities. Generally, the hotel offers safe parking options, providing convenience and security for visitors. Guests have appreciated the availability of parking spots, contributing positively to their stay. However, there are a few challenges that need attention. Some have noted issues with parking for oversized vehicles, indicating that the space may not accommodate larger cars effectively. Additionally, parking availability has occasionally been problematic, with certain requirements seemingly not taken into account post-booking. While the parking situation is decent for smaller, standard vehicles, there could be further improvements to ensure a seamless experience for all guests.


Yes, Waterfalls Boutique Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Waterfalls Boutique Hotel.

No, Waterfalls Boutique Hotel doesn't allow dogs.

Yes, parking facilities are available at Waterfalls Boutique Hotel.

No, Waterfalls Boutique Hotel doesn't have a gym.

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