Manhattan Hotel
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Summary of reviewsManhattan Hotel, strategically located in the Central Business District (CBD), offers exceptional convenience for guests needing access to public transportation, including the Gautrain and Pretoria Station. This prime location enhances accessibility to major attractions, shopping centers and the airport. The hotel offers an affordable, comfortable experience with spacious rooms and a free shuttle service mitigating some of the area's noise and safety concerns.
The hotel's dining experiences receive high praise, particularly the breakfast and dinner services. Guests commend the delicious, well-prepared meals and the variety offered through buffet options, often deeming them excellent value for money. Items such as espresso, croissants and hot coffee stand out, making breakfast a notable highlight. Similarly, dinner is lauded for its sumptuous, beautifully cooked food and relaxing ambiance, often enhanced by live music.
Rooms at the Manhattan Hotel are generally spacious, clean and comfortable with fresh linens and modern décor contributing to a cozy atmosphere. Though some rooms lack basic amenities and have maintenance issues, the reliable housekeeping underscores the hotel's commitment to cleanliness. Positive remarks about housekeeping highlight the meticulous attention to keeping rooms and common areas spotless, creating a welcoming environment.
The staff at Manhattan Hotel are frequently recognized for their friendliness, professionalism and commitment to exceptional service. Notable mentions include the shuttle driver Mpho and staff member Ntate Obed. Guests appreciate the staff's proactive approach to addressing requests and providing personalized attention, which significantly enhances the guest experience.
While WiFi experiences vary with some guests reporting excellent connectivity and others facing issues, the hotel's spa offers a universally positive experience with a relaxing ambiance and quality services. Guests also appreciate the well-maintained gym, though an expansion could further improve its capacity.
Families find the hotel's spacious and clean family rooms accommodating, although the lack of certain amenities like a fridge and privacy partitions could be improved. Beds receive mixed reviews—many find them comfortable, but some guests experience discomfort due to hard mattresses or insufficiently supportive bedding.
As a three-star hotel, Manhattan offers clean and budget-friendly accommodations, albeit with some outdated facilities. However, its central location, cleanliness and professional service make it a practical option, particularly for business travelers. The hotel fosters a professional environment with beautifully decorated conference rooms, making it an excellent choice for business activities and networking, complemented by a useful free shuttle service.
Overall, Manhattan Hotel combines accessibility, comfort and quality service, making it a favored choice for travelers seeking value in the heart of the CBD.
Categories
The hotel's dining experiences receive high praise, particularly the breakfast and dinner services. Guests commend the delicious, well-prepared meals and the variety offered through buffet options, often deeming them excellent value for money. Items such as espresso, croissants and hot coffee stand out, making breakfast a notable highlight. Similarly, dinner is lauded for its sumptuous, beautifully cooked food and relaxing ambiance, often enhanced by live music.
Rooms at the Manhattan Hotel are generally spacious, clean and comfortable with fresh linens and modern décor contributing to a cozy atmosphere. Though some rooms lack basic amenities and have maintenance issues, the reliable housekeeping underscores the hotel's commitment to cleanliness. Positive remarks about housekeeping highlight the meticulous attention to keeping rooms and common areas spotless, creating a welcoming environment.
The staff at Manhattan Hotel are frequently recognized for their friendliness, professionalism and commitment to exceptional service. Notable mentions include the shuttle driver Mpho and staff member Ntate Obed. Guests appreciate the staff's proactive approach to addressing requests and providing personalized attention, which significantly enhances the guest experience.
While WiFi experiences vary with some guests reporting excellent connectivity and others facing issues, the hotel's spa offers a universally positive experience with a relaxing ambiance and quality services. Guests also appreciate the well-maintained gym, though an expansion could further improve its capacity.
Families find the hotel's spacious and clean family rooms accommodating, although the lack of certain amenities like a fridge and privacy partitions could be improved. Beds receive mixed reviews—many find them comfortable, but some guests experience discomfort due to hard mattresses or insufficiently supportive bedding.
As a three-star hotel, Manhattan offers clean and budget-friendly accommodations, albeit with some outdated facilities. However, its central location, cleanliness and professional service make it a practical option, particularly for business travelers. The hotel fosters a professional environment with beautifully decorated conference rooms, making it an excellent choice for business activities and networking, complemented by a useful free shuttle service.
Overall, Manhattan Hotel combines accessibility, comfort and quality service, making it a favored choice for travelers seeking value in the heart of the CBD.
Hotel near Golf Courses
This hotel features an on-site golf course, offering a convenient and enjoyable setting for guests who wish to play golf.
Hotel with Spa
The Manhattan Hotel has an in-house spa that offers a host of relaxing treatments. The spa includes Swedish, hot stone, and aromatherapy massages, as well as facials, manicures, and pedicures.
Family Friendly Hotel
This hotel offers family suites and an in-house spa and gym. Its central location near the Pretoria Gautrain station and various attractions makes it convenient for families.
Business Hotel
Located in the city center, this hotel provides comfortable accommodation and essential amenities for business travelers. It offers easy access to government buildings and business districts.
Accessible Hotel
The Manhattan Hotel demonstrates strong accessibility with features such as braille/raised signage, elevators, and grab bars near toilets. The hotel caters to wheelchair users and is able to meet specific requests for disability-suitable rooms, ensuring an accommodating stay.
Hotel with Gym
This hotel has an in-house gym that is open to all staying guests, free of charge, all hours of the day. It also offers a spa with relaxing treatments.
3-Star Hotel
This hotel is close to the Pretoria Gautrain station, government departments, Menlyn Mall, and Brooklyn Mall. It has a spa and gym, a restaurant with buffet options, and conference venues.
Hotel for Honeymoon
Guest Reviews
Manhattan Hotel is situated in the Central Business District (CBD), making it incredibly convenient for guests who need access to public transport, including the Gautrain station and other transport services. Many guests appreciate this central location, noting it as perfect for those using public transport with easy access to major attractions, shopping centers and the airport. The hotel's proximity to Pretoria Station is highlighted as ideal for those traveling on the Blue Train.
However, the location does have its downsides. Some reviewers describe the surrounding area as noisy with traffic and events contributing to a high decibel level outside the hotel. The hotel's immediate vicinity has mixed reviews with some guests considering it safe and secure, while others find it unsuitable and even unsafe for tourists, particularly due to a concentration of taxi drivers and potential aggressive behavior against Uber users.
Despite these concerns, many guests commend the hotel for its excellent customer service, cleanliness and the additional free shuttle service, which helps mitigate some of the location-related inconveniences. The hotel’s affordability and spacious, comfortable rooms enhance the overall experience for many travelers.
In summary, Manhattan Hotel offers a blend of accessibility and comfort, although the central location comes with a trade-off in terms of noise and some safety perceptions. For those relying on public transportation and looking for convenience within the CBD, this hotel remains a practical choice.
The breakfast experience at Manhattan Hotel generally receives high praise from guests, highlighting the delicious and well-prepared meals. Many reviewers expressed satisfaction with the quality and variety offered, emphasizing the great taste of the food and excellent meal plans. Descriptors like delicious, excellent and amazing frequently appeared, showcasing an impressive and satisfying breakfast service. The buffet format stood out for providing numerous options, which many found to be good value for money. Guests repeatedly mentioned that they enjoyed items like espresso, croissants and hot coffee and some even found the breakfast to be the best in Pretoria.
However, there were a few negative comments about the breakfast as well. A small number of guests reported dissatisfaction, citing poor food quality and unmet expectations regarding buffet service procedures. Despite these few critiques, the overall sentiment reflects a positive dining experience supported by friendly and attentive staff, making the breakfast at Manhattan Hotel a notable highlight for many visitors.
Dinner at the Manhattan Hotel receives consistently high praise from guests, who highlight the excellent quality and variety of the food. The buffet options for both dinner and breakfast are repeatedly described as fantastic, delicious and offering great value for money. Diners appreciate the sumptuous, beautifully cooked meals, often commending the skill of the chefs and the friendly, efficient service of the restaurant staff.
The range of food choices available at the buffet, as well as the delicious room service options, leave a strong impression on many visitors. The combination of scrumptious meals, whether it's breakfast, lunch or dinner and the exceptional service has led several guests to return specifically for the dining experience. Additionally, the ambiance in the restaurant, occasionally complemented by a live band, adds to the overall enjoyment of the dining experience.
Though the food receives most of the acclaim, aspects like the central location of the hotel and the spacious, comfortable rooms also contribute to a positive stay. Overall, the Manhattan Hotel appears to offer an outstanding culinary experience that complements its other amenities, making for a memorable visit.
Manhattan Hotel's rooms offer a mixed bag of experiences, showcasing both commendable attributes and areas needing improvement. Guests appreciated the spaciousness and cleanliness of many rooms, often referring to them as comfortable and peaceful. The white linens were noted for being fresh and clean and the family rooms stood out for their ample space and suitability. Some rooms also featured beautiful views and modern decor, which contributed to a cozy and welcoming atmosphere.
However, there were also some criticisms. Several reviews pointed out that the rooms were small, outdated and sometimes not accurately reflected by the promotional photos. Soundproofing issues were a concern with guests noting noise from adjacent rooms. Additionally, the lack of basic amenities like a fridge, microwave and sufficient bathroom toiletries was frequently mentioned. Issues with maintenance, such as rusty bath taps, leaky roofs and non-functional air conditioning, detracted from the overall experience. Despite these setbacks, the service and cleanliness were consistently praised, indicating a reliable standard of hospitality at Manhattan Hotel.
The beds at Manhattan Hotel receive a mix of feedback from guests with many highlighting the clean and comfortable aspects. A number found the bedding to be luxurious and soft with some reviews mentioning the presence of clean white sheets and comfortable pillows. Several guests appreciated the comfortable bedding, emphasizing that it contributed to a pleasant stay.
However, not all experiences were positive. A notable portion of the reviews pointed out issues with discomfort, describing some beds as hard, having sunken middles or being too small. There were also comments about beds being extremely uncomfortable and difficult to sleep on with a few mentioning unclean bedding. The reviews reflect inconsistency in the quality of beds across different rooms with some guests enjoying a restful sleep while others felt the sleeping arrangements could be improved.
The Manhattan Hotel stands out for its exceptional cleanliness with multiple reviews emphasizing the spotless and comfortable atmosphere. Guests consistently noted the clean and fresh white sheets, clean facilities and well-maintained rooms. The housekeeping staff received praise for their diligent work, ensuring that the rooms were always neat and tidy. Several guests also appreciated the appealing and fresh smell as they entered the hotel.
The hotel's rooms were described as spacious, clean and beautifully maintained with clean linens and soft, luxurious beds. The common areas and overall property were similarly well-kept, contributing to a welcoming environment. Many guests highlighted the cleanliness of the room's and the facility as a whole, noting the attentive daily cleaning service.
Despite the overwhelming positive remarks about cleanliness, some reviews mentioned certain areas needing renovation, such as outdated bathrooms and stuffy carpets. However, these comments were relatively few compared to the glowing reports of overall hygiene and room maintenance.
The friendliness and hospitality of the management and staff further enhanced the guest experience, contributing to a sense of privacy, security and comfort. The hotel’s cleanliness, combined with the professional and welcoming staff, made it a pleasant stay for visitors.
Visitors to the Manhattan Hotel consistently praise the exceptional quality of the staff, emphasizing their friendliness, professionalism and readiness to help. Many guests note that the staff, including the shuttle driver Mpho and staff member Ntate Obed, went above and beyond to ensure a pleasant stay. The reception staff are typically welcoming and polite, making guests feel valued and secure. Security personnel are particularly mentioned for their kindness and the housekeepers are recognized for their courteous and organized service.
Guests appreciate the prompt and efficient responses to their requests with several mentioning that the staff handle problems effectively. The overall service, described as exceptional, professional and responsive, contributes significantly to the positive experiences at the hotel. Special thanks are extended to staff members who provided birthday surprises, highlighting the thoughtful and personalized attention given to guests.
However, not all experiences are uniformly positive. A few reviews mention issues with unwelcoming reception staff and instances of less friendly interactions. Despite these occasional setbacks, the general consensus remains highly favorable with staff consistently described as amazing, going the extra mile and ensuring that nothing is too much trouble.
In addition to the standout service, the cleanliness of the rooms and facilities, such as the spotless reception area, further enhances the comfortable and welcoming atmosphere at the Manhattan Hotel.
For travelers eager to stay connected during their visit to the Manhattan Hotel, opinions on the WiFi experience vary. Many guests appreciated the hassle-free connection, noting the WiFi's good speed and stability. Some mentioned it worked adequately, highlighting a generally positive experience with the hotel's internet service. However, not all feedback was favorable. Several guests encountered poor connectivity issues with some experiencing no WiFi availability at times or offline periods. Despite these occasional setbacks, the stable and fast connection reported by many suggests a generally reliable service for those requiring internet access throughout their stay.
The spa at the Manhattan Hotel has received largely positive feedback from guests, emphasizing its relaxing ambiance and quality services. The facility includes a well-regarded sauna, described as good, providing a calming environment for visitors. Guests mentioned indulging in various massage treatments, though one review noted a painful experience. Overall, the spa staff, referred to as professional and attentive ladies, contribute significantly to the positive experiences with their very good treatments that leave guests feeling relaxed. The spa services at the hotel are frequently highlighted, ensuring a pleasant and soothing experience for those visiting.
The Manhattan Hotel offers accessible accommodations that cater well to families and individuals looking for a quality gym experience. The gym at the hotel is well-maintained organized and better than many would expect. It is equipped with lockers for convenience and cleanliness is evidently a priority. While it is noted that expanding the gym area could improve its capacity to serve more guests comfortably, overall, the gym is functional and adds value to a stay at the Manhattan Hotel.
The Manhattan Hotel offers a commendable experience for families with reviews frequently highlighting the spacious family rooms and suites. Guests appreciate the ample space that allows for comfortable stays, often exceeding expectations. The clean and comfortable accommodations are particularly suitable for those traveling with children.
However, some reviews note a few shortcomings, such as the absence of a fridge in the rooms and the lack of a separate area within family rooms to provide privacy between parents and kids. Despite these minor drawbacks, the overall experience for families appears positive with facilities that cater well to the needs of children, making it a viable option for family travel.
Manhattan Hotel presents itself as a three-star establishment with guests frequently noting its spacious and beautifully neat rooms. The powerful air conditioning and reliable Wi-Fi make it a practical choice for those needing to work remotely. Many visitors appreciate the hotel's convenient location, especially its easy access to public transportation at Bosman, which adds to its practical appeal.
However, the property appears to have an outdated feel, reminiscent of the 1950s and some facilities are in need of modernization. Particularly, there are mentions of an outdated bathroom and a rusty shower curtain, which could be safety concerns. Despite these drawbacks, the hotel remains a clean and budget-friendly option for many travelers, although improvements could enhance its overall appeal.
The Manhattan Hotel is highly praised for its convenience and suitability for business travelers. Located centrally and surrounded by various businesses, it offers an ideal spot for networking and conducting business. Guests found the transport around town to be smooth and convenient, further adding to the appeal for those with a busy schedule.
The hotel's environment is very clean and welcoming, contributing to a positive stay. The room checking process is straightforward, helping guests settle in quickly. Staff members are noted to be helpful and professional, providing attentive service and accommodating special requests like early check-in. Additionally, the room service and housekeeping are regarded as excellent.
For business activities, the hotel boasts exquisite and beautifully decorated conference rooms, which are well-organized and professional, making them perfect for meetings and events. The free shuttle service is another appreciated amenity, enhancing the overall convenience.
In summary, the Manhattan Hotel stands out as a great choice for business travelers due to its central location, excellent services and professional atmosphere.
The Manhattan Hotel maintains a generally positive reputation for accessibility, appealing to guests with disabilities who found the amenities accommodating. Reviews highlight that the hotel effectively caters to wheelchair users and those needing assistance with pre-arranged provisions such as borrowing wheelchairs for elderly guests. Specific requests for disability-suitable rooms were met, ensuring that needs were catered to upon arrival. Despite some occasional shortcomings with room allocations or the need for specialized facilities like rolling showers, the hotel staff's willingness to accommodate specialized requests like refrigerators underscores their dedication to providing comfortable stays. Safety and functionality are prioritized, though minor maintenance issues such as air conditioning, shower sealing and linens were noted. Overall, the Manhattan Hotel offers a reliable and accessible option for business and family travels alike.
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Location
However, the location does have its downsides. Some reviewers describe the surrounding area as noisy with traffic and events contributing to a high decibel level outside the hotel. The hotel's immediate vicinity has mixed reviews with some guests considering it safe and secure, while others find it unsuitable and even unsafe for tourists, particularly due to a concentration of taxi drivers and potential aggressive behavior against Uber users.
Despite these concerns, many guests commend the hotel for its excellent customer service, cleanliness and the additional free shuttle service, which helps mitigate some of the location-related inconveniences. The hotel’s affordability and spacious, comfortable rooms enhance the overall experience for many travelers.
In summary, Manhattan Hotel offers a blend of accessibility and comfort, although the central location comes with a trade-off in terms of noise and some safety perceptions. For those relying on public transportation and looking for convenience within the CBD, this hotel remains a practical choice.
Breakfast
However, there were a few negative comments about the breakfast as well. A small number of guests reported dissatisfaction, citing poor food quality and unmet expectations regarding buffet service procedures. Despite these few critiques, the overall sentiment reflects a positive dining experience supported by friendly and attentive staff, making the breakfast at Manhattan Hotel a notable highlight for many visitors.
Dinner
The range of food choices available at the buffet, as well as the delicious room service options, leave a strong impression on many visitors. The combination of scrumptious meals, whether it's breakfast, lunch or dinner and the exceptional service has led several guests to return specifically for the dining experience. Additionally, the ambiance in the restaurant, occasionally complemented by a live band, adds to the overall enjoyment of the dining experience.
Though the food receives most of the acclaim, aspects like the central location of the hotel and the spacious, comfortable rooms also contribute to a positive stay. Overall, the Manhattan Hotel appears to offer an outstanding culinary experience that complements its other amenities, making for a memorable visit.
Rooms
However, there were also some criticisms. Several reviews pointed out that the rooms were small, outdated and sometimes not accurately reflected by the promotional photos. Soundproofing issues were a concern with guests noting noise from adjacent rooms. Additionally, the lack of basic amenities like a fridge, microwave and sufficient bathroom toiletries was frequently mentioned. Issues with maintenance, such as rusty bath taps, leaky roofs and non-functional air conditioning, detracted from the overall experience. Despite these setbacks, the service and cleanliness were consistently praised, indicating a reliable standard of hospitality at Manhattan Hotel.
Beds
However, not all experiences were positive. A notable portion of the reviews pointed out issues with discomfort, describing some beds as hard, having sunken middles or being too small. There were also comments about beds being extremely uncomfortable and difficult to sleep on with a few mentioning unclean bedding. The reviews reflect inconsistency in the quality of beds across different rooms with some guests enjoying a restful sleep while others felt the sleeping arrangements could be improved.
Cleanliness
The hotel's rooms were described as spacious, clean and beautifully maintained with clean linens and soft, luxurious beds. The common areas and overall property were similarly well-kept, contributing to a welcoming environment. Many guests highlighted the cleanliness of the room's and the facility as a whole, noting the attentive daily cleaning service.
Despite the overwhelming positive remarks about cleanliness, some reviews mentioned certain areas needing renovation, such as outdated bathrooms and stuffy carpets. However, these comments were relatively few compared to the glowing reports of overall hygiene and room maintenance.
The friendliness and hospitality of the management and staff further enhanced the guest experience, contributing to a sense of privacy, security and comfort. The hotel’s cleanliness, combined with the professional and welcoming staff, made it a pleasant stay for visitors.
Staff
Guests appreciate the prompt and efficient responses to their requests with several mentioning that the staff handle problems effectively. The overall service, described as exceptional, professional and responsive, contributes significantly to the positive experiences at the hotel. Special thanks are extended to staff members who provided birthday surprises, highlighting the thoughtful and personalized attention given to guests.
However, not all experiences are uniformly positive. A few reviews mention issues with unwelcoming reception staff and instances of less friendly interactions. Despite these occasional setbacks, the general consensus remains highly favorable with staff consistently described as amazing, going the extra mile and ensuring that nothing is too much trouble.
In addition to the standout service, the cleanliness of the rooms and facilities, such as the spotless reception area, further enhances the comfortable and welcoming atmosphere at the Manhattan Hotel.
Wi-Fi
Spa
Gym
Family
However, some reviews note a few shortcomings, such as the absence of a fridge in the rooms and the lack of a separate area within family rooms to provide privacy between parents and kids. Despite these minor drawbacks, the overall experience for families appears positive with facilities that cater well to the needs of children, making it a viable option for family travel.
3 Star
However, the property appears to have an outdated feel, reminiscent of the 1950s and some facilities are in need of modernization. Particularly, there are mentions of an outdated bathroom and a rusty shower curtain, which could be safety concerns. Despite these drawbacks, the hotel remains a clean and budget-friendly option for many travelers, although improvements could enhance its overall appeal.
Business
The hotel's environment is very clean and welcoming, contributing to a positive stay. The room checking process is straightforward, helping guests settle in quickly. Staff members are noted to be helpful and professional, providing attentive service and accommodating special requests like early check-in. Additionally, the room service and housekeeping are regarded as excellent.
For business activities, the hotel boasts exquisite and beautifully decorated conference rooms, which are well-organized and professional, making them perfect for meetings and events. The free shuttle service is another appreciated amenity, enhancing the overall convenience.
In summary, the Manhattan Hotel stands out as a great choice for business travelers due to its central location, excellent services and professional atmosphere.
Accessible
No, Manhattan Hotel doesn't have any pool.
Yes, a spa is available at Manhattan Hotel.
No, Manhattan Hotel doesn't allow dogs.
No, parking facilities aren't available at Manhattan Hotel.
Yes, Manhattan Hotel has a gym.
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