Macdonald Tickled Trout Hotel

Preston 53.76520900, -2.64123600 , Preston New Rd, Samlesbury (Show on Map)
6.9
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsLocated just a minute off the M6 at junction 31, the Macdonald Tickled Trout Hotel benefits from an incredibly convenient, picturesque and serene setting by the River Ribble. Its strategic positioning makes it a favored stopover for travelers and business visitors alike with easy access to key areas in the North West and nearby nature reserves. Guests consistently appreciate the ease of access and the attractive surrounding scenery, along with the well-kept appearance and friendly, helpful staff.

The hotel's breakfast receives predominantly positive feedback with guests praising the quality and variety of the buffet options, including freshly made coffee and delicious items like hash browns and scrambled eggs. The staff's welcoming and attentive nature enhances the breakfast experience, even during busy times. Although occasional dissatisfaction is noted regarding replenishment and pricing, the overall sentiment leans toward a favorable breakfast experience.

Dinner at the hotel garners mixed reviews. While many guests enjoy the quality and preparation of the food, including standout dishes like fish and chips and pizzas, there are recurrent mentions of a limited and overpriced menu, slow service and occasional issues with food quality. The riverside dining setting and the friendly staff add charm, but consistency and better value for money remain areas for improvement.

Room reviews reflect a mix of satisfaction and areas needing attention. Guests frequently commend the spaciousness, comfort and scenic views from the rooms. Comfortable beds and features like walk-in showers enhance the experience. However, dated decor, cleanliness issues and maintenance concerns detract from an otherwise pleasant stay, highlighting the need for refurbishment and better upkeep.

Cleanliness at the hotel also receives mixed reviews. While many guests praise the tidiness and cleanliness of their rooms and communal areas, inconsistent housekeeping practices lead to reports of dust, mould and neglected areas. Improved and more consistent cleaning routines are necessary to elevate the guest experience.

The staff at the Macdonald Tickled Trout Hotel are often described as friendly, helpful and polite, particularly the reception staff who provide efficient and welcoming service. Dining and bar staff also receive commendations for their friendliness. However, there are occasional remarks about slow service and unmotivated staff, indicating the need for consistent service quality across all departments.

WiFi connectivity at the hotel varies with some guests noting a strong and reliable connection, while others experience slow and patchy service, especially at night or in certain areas. Enhanced internet service is necessary to ensure a seamless experience for all guests.

Parking is a strong point for the hotel with ample, secure and free parking spaces available, including EV chargers. Despite occasional congestion and the lack of specific disabled parking spaces, the overall feedback is positive, underscoring the convenience and security of the parking facilities.

For families, the hotel offers comfortable and large family rooms, a welcoming attitude towards children and family-friendly staff, making it an appealing choice for those traveling with young ones. While there are some points for improvement regarding room space and refurbishment, the hotel's convenience and family-oriented environment generally result in positive feedback.

Lastly, the beds at the Macdonald Tickled Trout Hotel receive mixed opinions. Many guests highlight the comfort and size of the beds, describing them as massive and super comfortable. However, some guests report discomfort with hard or uneven mattresses and flat pillows. Despite these varying opinions, a significant number of guests find the beds and rooms clean and well-kept.

Overall, while the Macdonald Tickled Trout Hotel has notable strengths in its location, breakfast quality, staff friendliness and parking convenience, areas such as dinner service, room upkeep, cleanliness consistency, WiFi reliability and bed comfort highlight opportunities for improvement to enhance the guest experience.
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Macdonald Tickled Trout Hotel offers picturesque river views. It provides a comfortable stay for a reasonable price.

Hotel with EV Charging Stations

Hotel near Golf Courses

Family Friendly Hotel

Hotel with Parking

EV charging stations  


Room Types
Guest Reviews
6.9
Rated
Location
Nestled just a minute off the M6 at junction 31, the Macdonald Tickled Trout Hotel offers an enviable location that's incredibly convenient for travelers. Positioned perfectly for breaking up long journeys, whether heading up to Scotland or venturing south, the hotel's proximity to the motorway makes it an ideal stopover. Despite being close to the M6, the setting is surprisingly pleasant and quiet with many guests appreciating the picturesque views of the River Ribble from their rooms.

The location also proves to be quite strategic for business travelers, providing easy access to Preston, Blackburn and other key areas in the North West. For those attending events or visiting nearby nature reserves like Brockholes, the hotel serves as a handy and comfortable base. Additionally, its location offers the convenience of nearby fuel stations and the benefit of less than a minute's drive to the motorway, making onward travel hassle-free.

Guests frequently praise the general ease of access to the motorway, the surrounding attractive scenery and the overall serene riverside location. The setting is beautifully complemented by the hotel's well-kept appearance and friendly, helpful staff. Whether for business or leisure, the Macdonald Tickled Trout Hotel stands out for its prime location and the convenience it affords to those passing through or exploring the region.

Breakfast
The breakfast experience at the Macdonald Tickled Trout Hotel receives predominantly positive feedback with many guests praising the quality of food and a varied selection. Reviews frequently highlight a well-cooked, plentiful buffet breakfast with options including both continental and cooked dishes. Standout elements such as freshly made coffee, delicious breakfast items like hash browns and scrambled eggs and a good selection of fruits, yogurts and pastries contribute to a highly regarded morning meal.

Staff are often mentioned as welcoming and attentive, making efforts to accommodate guests even during busy times. The breakfast room itself is described as clean with well-spaced tables, although it occasionally gets crowded. There are mentions of a fantastic breakfast experience with some guests noting the substantial and well-organized nature of the offerings.

However, some dissatisfaction is noted with the breakfast service. There are occasional reports of food running out or not being replenished promptly, limited vegetarian options and instances of cold or undercooked items. Additionally, breakfast prices are often considered high by guests with mentions of the £22 cost for a cooked breakfast being particularly noted.

Despite these issues, the overall sentiment tends to favor the breakfast experience, attributing positive remarks to both the quality and range of food available, alongside friendly and helpful service.

Dinner
The dining experience at the Macdonald Tickled Trout Hotel features a mix of positive and negative aspects with several guests highlighting the quality of food and service. Many guests found the meals to be good, well-prepared and enjoyable overall with delicious fish and chips, amazing pizza and lovely cheeseboards standing out. The restaurant offers regional and international cuisine and the riverside dining setting adds a pleasant touch.

However, a recurring theme in the reviews is the limited and often overpriced menu with some guests noting that several dishes were not available during their visit. The cost of dinner and drinks is frequently mentioned as being on the higher side, which detracts from the overall value for money. Service speed and quality also varied with some experiencing long waits and slow service, while others appreciated the helpful and friendly staff.

There have been instances where the restaurant's operation hours were found to be inconvenient with early closures and lack of prior notification leading to disappointment. Additionally, some guests reported issues with food quality, such as cold plates, reheated main courses and instances of poor-quality steak.

While the hotel boasts a charming location by the river and excellent dining premises, consistency in food quality and service, as well as better value for money, are areas that could be improved to enhance the overall dining experience for guests.

Rooms
The rooms at the Macdonald Tickled Trout Hotel offer a mix of experiences with guests consistently praising their spaciousness and comfort. Many rooms provide lovely views of the river, which guests seem to appreciate. Comfortable beds and large room sizes are frequently highlighted, suggesting that the hotel provides ample space and restful sleep for its guests. Some have appreciated features like walk-in showers and well-furnished spaces, which add to the overall comfort.

However, the hotel does face some recurring criticisms. A common issue noted is the dated decor and furnishings, which many guests feel need updating. The cleanliness of the rooms is another area of concern with multiple reviews mentioning dusty and dirty conditions, missing towels and occasional unpleasant odors. Small bathrooms and inadequate lighting are further points raised by guests, as well as difficulty adjusting room temperatures, leading to rooms being too hot or cold.

In summary, while the Macdonald Tickled Trout Hotel’s rooms are generally spacious and comfortable with scenic views, there are significant issues with cleanliness, maintenance and dated decor that detract from the overall experience. A refurbishment could address these concerns and improve guest satisfaction.

Beds
The beds at the Macdonald Tickled Trout Hotel have received mixed reviews from guests with a significant number reporting a comfortable and pleasant sleeping experience. Many visitors highlighted the comfort and ample size of the beds, describing them as massive, enormous and very comfortable. Some even mentioned the beds being super comfortable with good quality linen and clean bedding.

However, there were also recurring comments about the beds being hard or uncomfortable with some guests mentioning mattresses that were either too firm or had a sag in the middle. A few noted the discomfort of having only one soft pillow per person, while others found the pillows to be flat and unsupportive.

Despite these varying opinions, a considerable number of guests consistently described the beds and rooms as clean, well-kept and comfortable. For those who appreciated spacious and well-prepared beds, Macdonald Tickled Trout Hotel provided a satisfactory experience.

Cleanliness
The 'Macdonald Tickled Trout Hotel' has received mixed reviews regarding cleanliness with a notable number of guests praising the clean and comfortable rooms as well as well-kept communal areas. Many guests highlighted that their rooms were particularly clean, describing them as tidy despite the hotel’s somewhat dated decor. Clean towels, bed sheets and facilities have been frequently mentioned as maintaining good standards with the bathroom cleanliness also receiving commendation from several visitors.

However, the reviews also bring attention to several areas needing significant improvements. Guests reported numerous cleanliness issues such as dusty rooms, dirty carpets, mould in bathrooms and cobwebs, indicating inconsistent housekeeping practices. Specific critiques included dirty windows, stained towels and bed linens and neglected areas behind furniture and fixtures. Bathrooms, in particular, seemed to frequently require deeper cleaning and maintenance.

The hotel's overall cleanliness has been described as quite poor by some guests, mentioning filthy floors, unclean public areas and a general need for better upkeep. Other issues like unemptied bins, sticky windows and stained carpets highlight a slip in attention to detail. Some guests noted the hygiene standards in the restaurant were particularly low, pointing to dirty dishes and surfaces.

In summary, while there are notable commendations for clean and comfortable accommodations at the 'Macdonald Tickled Trout Hotel,’ the feedback indicates the need for more consistent and thorough cleaning routines to address the frequent issues of dust, mould and general upkeep to ensure a more satisfying stay for all guests.

Staff
The Macdonald Tickled Trout Hotel presents a mixed ensemble of staff experiences according to guest reviews. While the majority of comments highlight the staff's positive attributes such as being friendly, helpful, polite and accommodating, there are occasional remarks indicating less satisfactory encounters. The reception staff in particular have been praised for their efficiency and welcoming nature with several guests noting exceptional service and attentiveness.

Dining and bar staff also received commendations for their friendliness and hard work, especially during busy periods. However, some reviews mentioned that certain staff appeared unmotivated or uninterested, impacting overall guest satisfaction. Instances of slow service and abrupt behavior were noted alongside acknowledgments of professionalism from other team members.

Overall, the consistent theme in guest feedback underscores a predominantly positive and courteous staff, though with areas necessitating improvement and consistency in service quality across all departments.

Wi-Fi
The Macdonald Tickled Trout Hotel offers a varied experience when it comes to WiFi connectivity. Many guests noted that the WiFi was available and generally strong in certain areas. Receptionists were praised for assisting guests in connecting their laptops to the internet. For some, there were no issues and the internet worked well, contributing to a smooth stay.

On the flip side, a significant number of reviews highlighted areas for improvement, describing the WiFi as substandard, slow and patchy. Guests encountered difficulties accessing the internet, sometimes requiring personal information to connect. Notably, some had no WiFi in their rooms or found the service to be extremely slow at night.

Overall, while there are positive remarks about the WiFi's availability and strong performance in certain areas, there is a consistent call for the hotel to enhance its internet service to ensure a seamless experience for all guests.

Parking
Macdonald Tickled Trout Hotel offers a convenient parking experience for guests, emphasizing ample and free parking spaces. The hotel provides a secure car park with barrier entry, ensuring that vehicles are well-protected. The availability of EV chargers caters to electric vehicle owners. Numerous reviews highlight the ease of parking and accessibility, even for larger groups, although some mention that the car park can become congested during the week. Despite this, the overall feedback points to good, free and plentiful parking, making it suitable for families and travelers looking for a hassle-free stay. The hotel's location, just a short drive from the city center, adds to the convenience, allowing for quick and easy access to the motorway. However, it's important to note that there are no specific disabled parking spaces and some guests found the carpark a bit tight. Nonetheless, the positive aspects of the parking facilities at Macdonald Tickled Trout Hotel overshadow these minor inconveniences, ensuring a secure and spacious environment for vehicle parking.

Family
The reviews of the Macdonald Tickled Trout Hotel reveal a variety of perspectives on its family-friendliness. For families, the hotel offers numerous appealing features such as comfortable and large family rooms. Some guests mentioned that family suites with extra beds are available, providing ample space for family groups. The welcoming attitude towards children stands out, ensuring kids are entertained during their stay. Highlighted positive aspects include the family-oriented environment with family-friendly staff contributing to a smooth experience, especially for those traveling with young children or attending family events.

Additionally, the hotel's location is convenient with easy access off the north motorway, making it an excellent stop for long journeys with children. The communal areas, such as the foyer and the breakfast/bar area, are perfect for meeting with family and friends. There is also a lovely, large clean family area specifically noted for its suitability for families.

However, some reviews indicate areas for improvement. For instance, certain family rooms were described as not spacious or needing refurbishment and there were isolated incidents of rude staff. Furthermore, there were comments about rooms lacking coat racks and not being entirely suitable for families.

Despite some negative feedback, many guests appreciated the hotel's family-friendly amenities and found it a good location for meeting with family or attending events. Overall, the Macdonald Tickled Trout Hotel tends to cater well to families with an emphasis on comfort and convenience.

4 Star
The Macdonald Tickled Trout Hotel receives mixed reviews, highlighting both positive experiences and areas needing improvement. Guests frequently commend the hotel for good value for money and friendly, helpful staff who contribute to a pleasant stay. Many appreciated the hotel's convenient location, making it an ideal stopover for business travelers. The rooms overlooking the river and the hearty breakfast were notable highlights that added to the positive impressions.

However, several reviews indicate that the hotel falls short of the four-star rating it advertises. Comments describe the property as dated and in need of urgent refurbishment. While the hotel maintains traditional four-star qualities such as clean, fresh and modern furnishings, overall, it seems run down and not up to the standards expected of a four-star establishment. Some guests likened it to other McDonald hotels, suggesting that it did not meet the high-end expectations typically associated with the brand.

Positive remarks were made about the lovely suite and the classic British hotel decor. Still, dissatisfaction with the restaurant service and the cost of drinks detracted from the overall experience. In summary, while the Macdonald Tickled Trout Hotel has its charms and can offer a satisfactory stay, it appears to underdeliver when compared to the typical standards of a four-star hotel, especially one under the McDonald brand.


No, Macdonald Tickled Trout Hotel doesn't have any pool.

No, a spa isn't available at Macdonald Tickled Trout Hotel.

No, Macdonald Tickled Trout Hotel doesn't allow dogs.

Yes, parking facilities are available at Macdonald Tickled Trout Hotel.

No, Macdonald Tickled Trout Hotel doesn't have a gym.

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