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Summary of reviewsHoliday Inn Express Preston South by IHG, offers a convenient and comfortable choice for travelers, enhanced by its superb location with easy motorway access, particularly to the M6. This makes it an ideal stopover for those traveling between Scotland and the South of England or heading to Manchester Airport. The advantage of ample on-site parking and peaceful surroundings also contributes to a restful and practical stay.
The breakfast experience at the hotel is generally positive, noted for its ample variety and value for money with many guests appreciating the selection of cooked items, cereals, pastries, yogurts and fruits. Despite occasional comments about the need for more hot item variety and timely replenishment, the breakfast setup usually receives praise for its inclusiveness and convenience.
Dining options, particularly dinner, seem limited with pizza being the most frequently available item and the restaurant sometimes closed, resulting in guests resorting to local delivery services. However, the breakfast is often highlighted as satisfactory and good value.
Rooms at the hotel are consistently described as spacious, clean and modern with comfortable beds and well-equipped bathrooms. Some minor issues such as dim lighting or temperature control problems do arise, but these do not overshadow the general comfort and cleanliness praised by most guests. Especially notable are the family-friendly accommodations, providing ample space and convenience for those traveling with children.
Cleanliness is a strong point for the hotel with many guests finding the rooms and common areas spotlessly clean and well-maintained. This is complemented by the friendly and professional staff who are often praised for their exceptional service, problem-solving skills and efficiency in check-in and check-out processes.
The availability of free Wi-Fi is appreciated by many, although some report inconsistent connections in certain areas of the hotel. The parking facilities also receive positive remarks with ample and monitored spaces and the addition of EV charging stations enhancing convenience.
Families find the hotel particularly accommodating with spacious rooms, the provision of extra beds or cots and a welcoming atmosphere. The location’s convenience and the general value for money make it a favored choice for family gatherings and visits to nearby relatives.
Although the beds generally receive positive feedback for their comfort, some guests mention that sofa beds and certain mattresses could use improvement. Despite these minor drawbacks, the overall value and service align well with the hotel's three-star rating, providing a comfortable and reliable option for travelers seeking practical accommodations with good value for money. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes dogs and provides convenient accommodation for guests travelling with pets. Note that this hotel is in Atlanta.
Hotel with Parking
This hotel excels with its parking facilities, providing over 100 free car parking spaces located directly outside the main entrance. It further enhances convenience with 15 Tesla EV superchargers available for guests.
3-Star Hotel
This hotel is a reliable choice with very good reviews. As part of the Holiday Inn Express brand, it offers consistent quality and essential amenities for a comfortable stay.
Hotel near Golf Courses
Family Friendly Hotel
Accessible Hotel
Room Types
Standard Room with Free Hot BreakfastThis room features free Wi-Fi, a 26-inch LCD TV and an en suite bathroom.
The bed type will be allocated upon arrival and cannot be guaranteed.
Standard Double Room with Single Sofa Bed and Free Hot BreakfastFully refurbished, contemporary-style room with 1 double bed and 1 sofa bed. It includes free Wi-Fi, a safe and a 26-inch LCD TV with DVD player, tea and coffee making facilities and an en suite bathroom with power shower.
This room type is located on the ground floor only.
Standard Double Room with Free Hot BreakfastContemporary style room featuring free Wi-Fi, a 26-inch LCD TV and an en suite bathroom.
Standard Double Room with Free Hot Breakfast - AccessibleContemporary style room featuring free Wi-Fi, a 26-inch LCD TV and an en suite bathroom.
These room also offer visual alarms and alerts.
Standard Twin Room with Free Hot BreakfastContemporary style room featuring free Wi-Fi, a 26-inch LCD TV and an en suite bathroom.
Guest Reviews
8.1
Very Good
Location
Holiday Inn Express Preston South by IHG, boasts a superb location with easy motorway access, making it an ideal choice for travelers. The hotel's proximity to the M6 stands out as a key benefit, ensuring that guests find the hotel easily and can quickly resume their journeys. This advantageous location is particularly appreciated by those breaking up long drives between destinations like Scotland and the South of England, as well as those traveling to Manchester Airport.
Despite the occasional challenge in signage, the hotel is well-positioned for a variety of needs, including work commitments, visiting family and exploring nearby cities. Guests frequently highlight the convenience for travel, both for short stopovers and extended stays, complemented by the ample parking available on-site.
The peaceful surroundings, combined with ease of access from the motorway, contribute to a relaxing atmosphere. Families, in particular, value the spacious and quiet rooms and the on-site facilities support comfortable lodging. The hotel’s central location also proves convenient for local shopping and short drives into Preston.
Overall, Holiday Inn Express Preston South provides a practical and comfortable base, enhanced by friendly staff, a satisfying breakfast and value-for-money pricing. Whether on a north-south route or simply needing a convenient, restful stop, the hotel's strategic location makes it a standout choice for varied travel needs.
Breakfast
Based on numerous guest reviews, the breakfast experience at the Holiday Inn Express Preston South by IHG, appears to be largely positive with a few critical notes. Guests have often described the breakfast as excellent, great and very good with many appreciating the ample choice and variety available at the buffet. The value for money is frequently noted, especially given that the breakfast is complimentary for guests.
The selection of food often receives praise with specific mentions of diverse options including cooked items, cereals, pastries, yogurts and fruits. There are particular highlights such as the hot chocolate for kids and gluten-free bread, adding to the inclusiveness of the offerings. The buffet-style service is generally well-received for its plentiful and well-stocked nature.
However, a segment of guests mentioned areas for improvement. Some reviews pointed out a need for more variety in hot items and vegetarian options. Issues were raised about the quality and temperature of certain cooked items like sausages, eggs and bacon. Some guests experienced delays in food replenishment during peak times and there were mentions of missing items like mushrooms, tomatoes and fried eggs.
Despite these occasional drawbacks, positive remarks about the helpful and friendly staff, clean facilities and the overall convenience of the breakfast setup suggest that most guests find the breakfast experience satisfying and fitting for a good start to their day.
Dinner
The dinner experience at the Holiday Inn Express Preston South by IHG, appears to be quite limited and inconsistent. Many guests found the meal options to be basic with pizza being the predominant, if not the only, choice available in the evening. Several reviews mentioned that the restaurant was often closed, leading to a reliance on local delivery and takeaway services. This limited menu left vegetarians and those seeking more variety dissatisfied.
On the plus side, some guests noted that the pizza was good and a few even praised the quality of their evening meals when they were available. The dining area itself was described as spacious and clean, despite some remarks about a lack of atmosphere and occasional cleanliness issues on the dining room floor. Additionally, the breakfast was typically well-received with multiple mentions of it being good value for money and featuring a standard selection of items.
However, the overall sentiment points to a need for more varied and consistently available dinner options, as well as clearer communication regarding what is available, especially during weekends or when the chef is unavailable. The limited menu and occasional poor quality of food detracted from the dining experience for many guests.
Rooms
The guest reviews for Holiday Inn Express Preston South by IHG, largely highlight the hotel's rooms as being spacious, clean and comfortable. Many guests appreciated the generous room sizes, describing them as large or even larger than expected with ample desk space and modern bathroom amenities. Cleanliness was frequently noted with numerous mentions of rooms being spotlessly clean, tidy and well-maintained. The bathrooms were similarly praised for their cleanliness and modern fittings, including large showers and heated vanity mirrors.
Comfort was another strong point with guests often complimenting the beds and overall room comfort. Many found the rooms to be quiet and conducive to a good night's sleep. The hotel’s facilities, such as family-friendly accommodations and easy access to the motorway, were also positively received.
However, some guests pointed out minor issues, such as dim lighting, occasional maintenance needs like scuffed walls or outdated decor and temperature control problems in some rooms. Despite these occasional drawbacks, the general feedback suggests that the Holiday Inn Express Preston South offers a comfortable, spacious and clean environment with modern conveniences that cater well to both short and extended stays.
Beds
The guest reviews of Holiday Inn Express Preston South by IHG, reveal mixed feedback about the beds. Many guests found the beds comfortable and praised their coziness and clean conditions. Phrases such as "comfortable bed," "comfy bed," "comfy large bed," and "comfortable beds" were frequently mentioned, indicating satisfaction with the primary sleeping arrangements, especially noting the beds’ good size and comfort.
However, several guests expressed dissatisfaction, particularly with the sofa beds. Words like "uncomfortable," "flimsy," and "lumpy" were commonly used to describe the sofa beds, suggesting they need improvement. Some guests also noted that the mattresses were too soft or in poor condition with phrases such as "mattress very very soft," "soft beds," and "mattress needed replacing." This softness was sometimes perceived as excessive, leading to discomfort.
Issues with the size of the beds were also highlighted with mentions of "small bed" and "double bed wasn't big enough." Additionally, there were occasional remarks regarding the quality of the mattresses and pillows with terms like "poor mattress condition" and "mediocre pillows" indicating subpar quality in some rooms.
Overall, while the main beds at the hotel generally receive positive feedback for their comfort and cleanliness, the sofa beds and some mattresses could benefit from updates to enhance the guest experience.
Cleanliness
Holiday Inn Express Preston South has garnered considerable praise for its level of cleanliness with many guests highlighting the immaculate state of their accommodations. Common sentiments include descriptors such as "spotlessly clean," "very clean," and "clean and comfortable," applied liberally across numerous reviews.
Rooms are frequently described as not only clean but also spacious and well-maintained, contributing to a pleasant and comfortable stay. Specific notes about the cleanliness of common areas, such as the reception and the dining room, as well as modern, clean bathrooms, further illustrate the hotel’s commitment to hygiene. Many guests found the bedding and furnishings to be well-kept and the overall environment fresh and tidy.
However, it should be noted that the consistency of cleaning standards has occasionally come into question. Some reviews mention instances of dusty rooms, dirty carpets and neglected bathrooms, indicating that while the general cleanliness is very good, there can be room for improvement. These less favorable comments suggest that a more rigorous and frequent deep cleaning could be beneficial.
Despite some isolated criticisms, the hotel appears to succeed in providing a clean, comfortable and modern lodging experience, earning high marks from the majority of visitors. The friendly staff and well-maintained facilities contribute to an overall positive impression, offering a convenient and hygienic option for travelers.
Staff
Guests have consistently praised the staff at Holiday Inn Express Preston South, highlighting their exceptional customer service and professionalism. Reviewers described the staff as welcoming, friendly, helpful and accommodating. The reception staff, in particular, were often mentioned for their politeness, efficiency and ability to make guests feel welcome. Guests appreciated the staff's problem-solving skills and their willingness to go above and beyond to ensure a pleasant stay. Several guests noted the efficient check-in and check-out processes and the prompt service throughout their visit. Overall, the staff’s warm and hospitable attitude significantly contributed to a positive and enjoyable experience at the hotel.
Wi-Fi
The Wi-Fi experience at the Holiday Inn Express Preston South by IHG, draws a mixed bag of reactions from guests. Many appreciate the free Wi-Fi included in the room charge and available across all hotel areas with several guests noting the reliable connection and good speeds. For those needing to work online, the setup seems generally accommodating and consistent in the rooms. However, coverage can be a concern, particularly around the dining area and some other specific locations like the lift areas. Several guests reported experiencing poor internet connections, slow speeds and occasional inability to connect, suggesting that Wi-Fi quality might not always be dependable. Despite these issues, the hotel's amicable staff often leave a favorable impression, contributing to an overall welcoming atmosphere.
Parking
Holiday Inn Express Preston South offers ample and free parking, making it a convenient choice for guests traveling by car. The parking facilities are well-maintained and monitored, providing peace of mind. There are plenty of parking spaces available, including disabled parking. The parking system is efficient with clear regulations and easy access.
However, some guests have encountered issues related to parking tickets from Parkingeye, but these are usually resolved promptly. It is essential for guests to register their vehicles to avoid fines. Additionally, the hotel provides EV charging stations, enhancing its appeal for those with electric vehicles. Despite some tight parking spaces due to ongoing building work, the overall parking experience remains positive with easy and convenient access. The availability of free parking adds to the overall satisfaction, making stays stress-free and enjoyable.
Family
The Holiday Inn Express Preston South by IHG, emerges as a favored choice for families seeking a comfortable and accommodating stay. Reviews highlight its spacious and clean family rooms, designed to cater to the needs of guests of various ages. Parents particularly appreciate the provision of cots for babies and extra beds for older children, making room arrangements flexible and convenient.
Families traveling with kids, even as young as six months, find the hotel well-suited to their needs. The family-friendly atmosphere is often praised with ample space in rooms for children to play and unwind. Guests also note the value for money, especially when considering the comfortable accommodations provided for different family sizes.
The hotel's close proximity to nearby family members and its suitability for family gatherings make it a popular choice for reunions and visits. While occasionally noting limited menu options due to unforeseen circumstances, the presence of options like pizza and takeaway alternatives add to the convenience.
Overall, the positive experiences shared by families, ranging from young toddlers to pre-teens, reflect a genuinely accommodating environment that meets the diverse needs of multi-generational travelers.
3 Star
The Holiday Inn Express Preston South by IHG, is accurately described as a three-star establishment, offering an experience that aligns well with its rating. Guests have found it to be ideal for a three-star hotel, meeting the usual high standards typical of Holiday Inn properties. The hotel provides basic yet comfortable accommodations with rooms and facilities that meet the expectations associated with its rating.
Reception and staff services align with a three-star level, ensuring a consistent and adequate experience for guests. Cleanliness is noted, contributing to a pleasant stay overall. While the breakfast is described as fair, it still falls within the acceptable range for a hotel of this caliber.
Value for money is a strong point with the pricing being regarded as reasonable for the standard offered. The location is convenient, enhancing the overall ease of stay. Although the hotel offers a standard experience without any particular standout features, it delivers dependable service and quality, making it a good, affordable option for those seeking standard three-star accommodations.
Accessible
Holiday Inn Express Preston South ensures a highly accessible environment for guests with disabilities. The hotel is conveniently located with excellent access off the motorway, making it easy to find for all travelers. The entrance and common areas are designed to be wheelchair-friendly and the reception area is particularly easy for those with mobility challenges.
Guests consistently note the ample space available for disabled drivers and the availability of disabled parking facilities, though some reviews suggest that the number of spaces could be increased. The hotel offers rooms specifically designed for disabled access, including those located close to the entrance for added convenience. The lift in the hotel is straightforward to use, enhancing the accessibility of all floors.
Family-friendly and accommodating, the hotel takes special care to ensure that all accessibility needs are met, including those of the elderly and children. The dining area is reportedly easy to access, contributing to a stress-free stay.
However, a few areas could use improvement, such as the cleanliness of the disabled toilets and the safety features of the disabled shower. Despite these minor issues, the friendly staff and overall accessible facilities generally make travel easier and more comfortable for guests with disabilities.
Dog Friendly
Holiday Inn Express Preston South by IHG, has earned overwhelmingly positive feedback for its dog-friendly accommodations. Guests consistently highlight the hotel's welcoming environment for dogs with staff described as both pet-friendly and accommodating. The facilities cater well to canine companions, including access to dog-friendly areas such as a nearby park and even provisions for dogs in common spaces. The hotel permits dogs in the bar area and pet-friendly rooms can be equipped with dog beds upon request.
Travelers with pets appreciate the thoughtful services and amenities offered, making the hotel an ideal choice for those journeying with their furry friends. With a hospitable atmosphere that ensures dogs feel at home, the hotel stands out as a great option for pet owners. While a couple of reviews mention the issue of dogs barking in the evening and morning, the overall sentiment remains strongly positive, touting the hotel's dedication to accommodating guests with pets.
No, Holiday Inn Express Preston South by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Preston South by IHG.
Yes, Holiday Inn Express Preston South by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Preston South by IHG.
No, Holiday Inn Express Preston South by IHG doesn't have a gym.