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Summary of reviewsHotel Moderno receives high acclaim for its serene and picturesque location above Lake Maggiore. The charming Art Nouveau hotel is nestled amidst green mountains and nature, providing a quiet retreat for hikers and mountain bikers who appreciate direct access to trails and outdoor activities. Guests frequently praise the stunning views from the hotel's balconies and windows, describing them as a picturesque backdrop that enhances the overall tranquility and beauty of the environment. The hotel’s central position within Premeno allows for convenient access to amenities without the need for a car.
The breakfast service at Hotel Moderno generally receives positive feedback. Guests appreciate the varied and plentiful selection, including fresh bread, pastries, homemade cakes, salami and cheese. The inclusion of both sweet and savory items often meets the culinary preferences of a diverse range of guests, providing a satisfying start to their days. Nonetheless, some reviewers suggest improvements such as the addition of fresh fruit and more substantial warm options like eggs.
Dinner service at the hotel is also well-regarded, particularly for its affordability and the quality of meals paired with good wines. The friendly and accommodating staff are often praised for their efforts in meeting guests' dining preferences. However, opinions on the consistency of the food quality vary, as some guests found the dinners to be less satisfactory and limited in variety.
The rooms at Hotel Moderno maintain a reputation for cleanliness and comfort. Many guests appreciate the spaciousness and charm of the accommodations, despite some rooms being on the smaller side. Essential amenities like air conditioning in the upper rooms and the availability of balconies and large windows are highlights. The pet-friendly policy adds to the appeal, especially for dog owners. However, minor issues such as outdated furnishings and the need for bathroom renovations are occasionally mentioned.
Cleanliness throughout the hotel consistently earns high marks. Guest reviews frequently note the pristine condition of rooms and the overall structure, contributing to the inviting yet vintage atmosphere. Despite the occasional sign of wear, the hotel's quiet and cozy environment is generally well-received.
The staff at Hotel Moderno are repeatedly praised for their friendliness, helpfulness and attentiveness. The reception team, in particular, stands out for their professionalism and thoughtful service, ensuring a welcoming and pleasant stay for guests. While there are isolated comments about stressed or uncoordinated staff, the overall impression is one of exceptional customer service.
Parking is convenient with numerous free spots available nearby and directly in front of the hotel. While the on-site parking spaces can sometimes be limited, the availability of shared parking in the area generally ensures guests can find a place for their vehicles. For motorcyclists, the hotel provides a dedicated garage with elevator access.
Beds at the hotel receive mixed reviews. While many guests find them comfortable and in good condition, there are recurring mentions of the mattresses and pillows being too firm for some, causing back pain and discomfort. Taller guests also found the beds less accommodating. Despite these issues, comfort remains a commonly noted positive aspect.
Overall, Hotel Moderno emerges as a charming, well-situated retreat offering good value for money, exceptional cleanliness and a friendly staff, making it a favored choice for those seeking a quiet and scenic getaway.
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