Red Roof Inn Prattville
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Summary of reviewsRed Roof Inn Prattville offers a conveniently located stopover for travelers, particularly those en route to Florida, positioned just off the freeway in a safe neighborhood. Its strategic location provides guests with easy access to popular attractions and a variety of dining options within walking distance, such as Hooters, Bass Pro Shop, and Dairy Queen. The staff is generally praised for their friendliness and helpfulness, especially during check-in and check-out, contributing to a welcoming atmosphere.
However, the breakfast service receives mixed feedback, with some guests appreciating the continental breakfast and friendly hosts, while others find it lacking in variety and freshness, opting for alternative options.
Room quality at the inn varies significantly. Positive feedback highlights the comfortable and quiet environment, with clean and well-kept rooms. Nonetheless, many guests express concerns about cleanliness and maintenance, noting issues like dirty floors, moldy bathrooms, and unpleasant odors. These reports underline a need for improvements in cleaning standards and upkeep.
The staff experience is similarly mixed, with many guests encountering friendly and accommodating service, though some note incidences of unprofessional behavior, pointing to inconsistency in hospitality.
Overall, while the Red Roof Inn Prattville boasts a favorable location and some positive staff interactions, there is room for improvement in service consistency, breakfast offerings, and particularly cleanliness and maintenance practices.
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However, the breakfast service receives mixed feedback, with some guests appreciating the continental breakfast and friendly hosts, while others find it lacking in variety and freshness, opting for alternative options.
Room quality at the inn varies significantly. Positive feedback highlights the comfortable and quiet environment, with clean and well-kept rooms. Nonetheless, many guests express concerns about cleanliness and maintenance, noting issues like dirty floors, moldy bathrooms, and unpleasant odors. These reports underline a need for improvements in cleaning standards and upkeep.
The staff experience is similarly mixed, with many guests encountering friendly and accommodating service, though some note incidences of unprofessional behavior, pointing to inconsistency in hospitality.
Overall, while the Red Roof Inn Prattville boasts a favorable location and some positive staff interactions, there is room for improvement in service consistency, breakfast offerings, and particularly cleanliness and maintenance practices.
Motel with Parking
Red Roof Inn provides free parking. As a budget-friendly option, it offers essential amenities and convenient parking.
Dog Friendly Motel
Accessible Motel
Guest Reviews
Located just off the freeway, Red Roof Inn Prattville offers a prime spot for travelers seeking a convenient overnight stop on their way to Florida. Its strategic placement not only provides easy access to the major highway but also situates guests in a safe neighborhood. The locality of the hotel is complemented by a range of nearby attractions and amenities, including a variety of dining options within walking distance. Visitors can indulge in local flavors at nearby restaurants or enjoy a short jaunt to popular spots like the Bass Pro Shop and Dairy Queen. An added perk for some guests is the proximity to Hooters, right next door, making it a breeze to pop in for a meal or a drink. With friendly staff to assist and a location that satisfies both practical needs and leisurely interests, Red Roof Inn Prattville proves to be a suitable choice for those prioritizing ease of access and surrounding conveniences.
The breakfast experience at Red Roof Inn Prattville receives mixed feedback from guests. Positive remarks highlight the continental breakfast as good and note the adequacy with a variety of choices. Comments also commend the nice demeanor of the breakfast host. However, some guests express dissatisfaction with the offerings, describing them as minimal, carb-heavy, and lacking freshness. Additionally, certain guests prefer alternatives, choosing not to partake in the breakfast. Overall, while some find the breakfast service acceptable, there are notable areas for improvement.
Red Roof Inn Prattville offers varying experiences for its guests when it comes to room quality. Some visitors appreciated the comfort and quietness of their rooms, with a few highlighting a clean and nicely kept space along with comfortable beds. However, there are significant concerns raised about cleanliness and maintenance. Several guests encountered rooms that were dirty or even nasty, mentioning leftover dirty washcloths, underwear, and towels left behind. The rooms were noted to sometimes smell funny and feel damp, with evident signs of needed updates, like peeling caulking and mold, particularly in bathrooms. Additionally, guests reported discrepancies compared to online pictures, and some rooms were inadequately stocked with essentials like toilet paper and Kleenex. These aspects suggest a need for consistent improvements to meet expectations for cleanliness and comfort.
The Red Roof Inn Prattville has been subjected to numerous critiques centered around its cleanliness standards. Common concerns from guests include dirty and unkempt rooms, with specific issues like floors that appear as though they've not been cleaned, and bathrooms that are reportedly filthy, exhibiting mold and rust, among other issues. Particularly troubling are reports of uncleaned towels, dirty washcloths left by previous guests, hair and trash in bathtubs, and an overwhelmingly strong cleaning odor. Some rooms were noted for having a musty smell, and there were mentions of neglected maintenance issues such as moldy ceilings, walls with holes, and shredded and rusty bathroom fittings. Adding to the discomfort, guests also reported encounters with bugs and ants. Overall, these reviews suggest fundamental shortcomings in the hotel's cleaning protocols and maintenance efforts, painting a picture of a property that appears to be in decline.
The staff at Red Roof Inn Prattville receives mixed reviews from guests, highlighting both positive and negative experiences. Many guests appreciated the friendly and helpful nature of the desk staff, particularly during check-in and check-out procedures, which were noted as smooth. The owner was also commended for being particularly friendly, contributing to a welcoming atmosphere. However, there were some instances where guests felt the staff were unfriendly and, at times, rude. One specific mention was of an older lady at the front desk who was described as unprofessional and unhelpful. While most staff were considered friendly by guests, there were occasional variations in the level of service, suggesting an inconsistent experience with hospitality at the inn.
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Cleanliness
Staff
No, Red Roof Inn Prattville doesn't have any pool.
No, a spa isn't available at Red Roof Inn Prattville.
Yes, Red Roof Inn Prattville welcomes dogs.
Yes, parking facilities are available at Red Roof Inn Prattville.
No, Red Roof Inn Prattville doesn't have a gym.
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