Courtyard by Marriott Basel

Pratteln 47.52474000, 7.68158400 , Hardstrasse 55 (Show on Map)
8.1
Very Good


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Summary of reviewsCourtyard by Marriott Basel offers a serene setting just outside the bustling center of Basel, making it an ideal retreat for both business travelers and families. The hotel enjoys a prime location with easy access to major highways and is conveniently close to downtown Basel via a short train ride. A standout feature is its direct connection to the Aquabasilea water park, which is particularly appealing to families with children. Guests consistently praise the spacious, modern rooms and ample parking options, ensuring a pleasant and convenient stay in this quiet yet well-connected area. Cleanliness, friendly staff, and overall comfort are frequently highlighted, contributing to an exceptional visitor experience.

Breakfast at the hotel receives generally positive feedback, with a buffet described as great and phenomenal. The vast, varied selection caters to different tastes and is complemented by accommodating and friendly staff, enhancing the overall breakfast experience. While some guests find the breakfast pricey, the overall sentiment views it as good value for money, especially considering the full American-style offerings.

The hotel's restaurant provides a mixed dining experience, featuring great food quality and a pleasant environment that many find appealing. Although some guests mention high prices relative to the dish quality and limited choices, the adjacent spa and adventure pool facilities contribute positively to the overall stay.

Visitors are impressed with the hotel's generously sized, spotless rooms that offer genuine comfort. The accommodations are modern and soundproof, providing a quiet and restful stay. The quality of the beds receives frequent commendations for comfort, contributing to a great night’s sleep. The staff are consistently described as friendly and attentive, with particularly high praise for the reception team. Their warm welcome and professionalism add significantly to the overall pleasant experience of staying at the hotel.

Travelers should note the additional cost of parking, as reviews highlight this expense, which guests find significant given the hotel's location. Despite this, the secure and convenient parking setup is appreciated.

Families find Courtyard by Marriott Basel to be highly suitable, with direct access to Aquabasilea offering exciting experiences for children. The spacious rooms equipped with fridges and kitchenettes cater to families’ needs. The hotel staff's friendliness and helpfulness further enhance the family-friendly environment.

Overall, Courtyard by Marriott Basel is an excellent choice for both business travelers and families. It provides clean and comfortable accommodations, modern amenities, and a hospitable atmosphere that ensures guests have a memorable stay.
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Hotel Taking Steps Towards Sustainability
Located in Pratteln in Basel-Landschaft, this hotel is listed as sustainable and actively works with the Swisstainable program.

Family Friendly Hotel
This hotel is located near Aquabasilea, a large water park, which is a great attraction for families with children. The hotel itself offers comfortable accommodations suitable for families.

Hotel with Swimming Pool
The Courtyard by Marriott Basel offers a swimming pool.

  Indoor Pool    Pool Lap Lanes    Outdoor Pool  


Business Hotel
The hotel provides 675 square meters of conference space, including 6 modular meeting rooms equipped with high-end technology. It also features a business center and free Wi-Fi for business travelers.

Hotel with EV Charging Stations
A reliable international chain hotel providing EV charging for guests. Combines the trusted Marriott experience with convenient charging facilities.

Hotel with Outdoor Pool
This hotel is tagged as having an outdoor pool.

Hotel with Indoor Pool
This hotel offers direct access to the Aquabasilea water park at a surcharge, which features an extensive indoor vitality pool, a leisure pool, and numerous water slides. The connection to a large indoor waterpark provides a wide range of aquatic activities and wellness options.

Hotel for Honeymoon

Hotel with Spa

Dog Friendly Hotel

Romantic Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

4-Star Hotel

Hotel with Pool Lap Lanes

Room Types
Quality room, Guest room, 1 King Room featuring a large desk, an ergonomic chair, a flat-screen TV and complimentary tea/coffee. The room comes with a fridge and a safety deposit box.

Superior room, Larger Guest room, 1 King, Sofa bed Spacious room with a kitchenette and a separate sofa bed.

Quality Twin, Guest room, 2 Twin/Single Bed(s) The twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

Guest Reviews
8.1
Very Good
Location
Nestled in a serene area just outside the bustling center of Basel, 'Courtyard by Marriott Basel' offers an ideal retreat for both business travelers and families alike. The hotel boasts a prime location with convenient access to major highways and is just a short train ride from downtown Basel, making it perfect for those on a stopover or planning a day trip to explore the city. What sets this hotel apart is its direct connection to the Aquabasilea water park, providing a delightful oasis of relaxation and fun, especially appealing for families with children. Guests appreciate the spacious, modern rooms and the added convenience of ample parking options. Whether visiting for work in the nearby Kaiseraugst area or simply exploring the region, the proximity to both the SPA and public transport makes it an excellent choice. Cleanliness, friendly staff, and overall comfort further enhance the visitor experience, ensuring a pleasant and convenient stay in this quiet yet well-connected location.

Breakfast
The breakfast experience at Courtyard by Marriott Basel generally receives positive feedback from guests. The breakfast buffet is often described as great, phenomenal, and boasting a vast, varied selection that caters to different tastes, with both savory and sweet options available. The accommodating and friendly staff contribute to the pleasant ambiance, enhancing the breakfast experience. Guests commend the quality and abundance of food offered, with some praising the breakfast as being among the best, and considering it a delight.

While there are occasional mentions of the breakfast being somewhat ordinary and a bit expensive, the overall sentiment remains favorable. The breakfast is often seen as good value for money, especially considering the full American-style buffet offered. Complaints are few, focusing on aspects like the breakfast being overpriced for the offerings and minor issues like the availability of fresh bread and juices. However, these drawbacks are often overshadowed by the positives, such as the hotel's convenient location and the overall enjoyment of the breakfast when complemented by sunny weather.

Dinner
The restaurant at Courtyard by Marriott Basel offers a dining experience that has garnered mixed feedback from its guests. On the positive side, many patrons have praised the great quality of food and the appealing dining environment. Those who enjoyed their meals described the restaurant as very nice and good, with some even deeming it perfect and worthy of a 4-star rating. Diners appreciated having several menus to choose from, providing options for a pleasant meal.

However, some reviews indicated that the value for money could be improved, as the restaurant's prices seemed steep relative to the quality of the dishes served. Guests mentioned feeling that the quality did not fully justify the cost, with some expressing disappointment over limited choice and lackluster taste. The restaurant's menu might have been limited due to the pandemic, which perhaps affected the overall dining experience. Despite these concerns, those who visited also enjoyed the added convenience of nearby spa, massage, and adventure pool facilities, enhancing their overall stay.

Rooms
Visitors to Courtyard by Marriott Basel commend the hotel for its generously sized, spotless rooms that offer genuine comfort. Time and again, guests highlight the spaciousness of the accommodations, which easily cater to families by providing connecting rooms and even options with small kitchenettes for an in-room dining experience. The rooms are described as modern and soundproof, ensuring a quiet and restful stay despite its location away from the bustling center of Basel.

Guests repeatedly mention the quality of the beds, noting them as large, comfortable, and supportive, which contributes to a good night's sleep. While some mention that the room decor could use a refresh, the overall cleanliness and functional furnishings leave a positive impression. The hotel’s cleanliness extends to every aspect, effectively complemented by the courteous and helpful staff.

Overall, the hotel provides a welcoming and spacious atmosphere, with large, clean, and comfortable spaces that stand out among European standards. Whether staying as a family or for business, guests find the rooms well-equipped and elegantly designed, meeting both their expectations and needs comfortably.

Beds
Visitors to the Courtyard by Marriott Basel generally find the beds to be a highlight of their stay. Guests frequently describe the beds as comfortable, cozy, and inviting, with several guests emphasizing their large size. Descriptors like "great," "wonderful," and "super" frequently appear, suggesting that the hotel prioritizes guest comfort. From the feedback, it seems the hotel offers a unique mix of luxury and practicality, illustrated by the mention of champagne service at check-in. However, there are a few concerns that travelers should note: some guests felt that the beds were too short, pillows were too thick, and the mattress firmness was not to everyone's liking. Despite these minor issues, the overall impression of the bedding experience remains positive, contributing to a comfortable and restful stay.

Cleanliness
Courtyard by Marriott Basel stands out for its exceptional cleanliness, consistently impressing guests with its pristine and well-maintained environment. The hotel’s rooms are described as clean and modern, offering a comfortable and welcoming atmosphere that aligns with its upscale reputation. Guests frequently highlight the spotless facilities and spacious accommodations, which contribute to a relaxing stay. The beds are noted for their comfort, ensuring a restful night's sleep. Despite one isolated incident, the overall hygiene and attention to detail in cleaning are highly praised, with bathrooms mostly receiving commendations for their upkeep. Visitors appreciate the friendly and helpful staff, which complements the clean and comfortable surroundings. This hotel's commitment to delivering top-class experiences makes it a reliable choice for travelers seeking a clean, modern, and upscale stay in Basel.

Staff
Nestled just outside Basel, Courtyard by Marriott Basel stands out for its remarkable hospitality, where the staff consistently receive rave reviews for their friendliness and attentiveness. Guests frequently highlight the warm welcome and helpful nature of the staff, starting from the reception to the restaurant and bar teams. The personnel exhibit a high level of professionalism, delivering excellent service and advice, which adds to the overall pleasant experience of staying at the hotel.

The receptionists, in particular, have been applauded for their kindness and efficiency, making the check-in and check-out processes smooth and hassle-free. There are honorable mentions for individuals like Heiko and Samira for their outstanding contributions and super-friendly demeanor. Visitors appreciate how the staff, at times, go above and beyond to accommodate special requests, which enhances the hotel’s attractiveness despite any minor shortcomings.

Moreover, the team is noted for being flexible and approachable, readily available to assist guests and provide useful tips about the local area. While there is a mention of language skills that could be improved, the overall impression of the staff remains extraordinarily positive, with comments praising their efforts to ensure guests have an enjoyable stay.

Overall, the friendly and professional atmosphere created by the staff at Courtyard by Marriott Basel leaves a lasting impression on guests, often becoming a highlight of their stay and making the visit worthwhile.

Parking
While visiting the Courtyard by Marriott Basel, travelers can expect a modern and comfortable stay, but should be prepared for the additional cost of parking. The hotel offers a convenient, covered parking garage that guests have found to be pleasant, providing ease of access for those with vehicles. However, guests have frequently noted the significant expense associated with parking, which is not included in the standard room rate. Reviews consistently highlight this cost as being on the higher side, with fees ranging from 24 to 35 Swiss francs per night for parking, which some perceive as excessive considering the hotel's location. While the secure and convenient setup of the parking facility is appreciated, the recurrent concern is that the rate is not clearly advertised upfront. For guests planning a multi-day stay, these additional charges can add up, and it may be beneficial to factor this into the overall budgeting for your trip.

Family
The Courtyard by Marriott Basel presents itself as a prime destination for families seeking enjoyable getaways. Its direct access to Aquabasilea offers an exciting experience for children, making it a favored choice for family trips. The hotel provides convenient amenities such as spacious rooms equipped with fridges and small kitchenettes, catering well to the needs of those traveling with kids. Families will appreciate the clean and comfortable accommodations, alongside a kids menu available at the on-site restaurants.

Although some guests noted the absence of high chairs, the overall family-friendly environment is praised. The hotel staff are highlighted for their friendliness and helpfulness, contributing to a pleasant and smooth experience for families. For those on a journey, discounted entry to the adjacent water park adds value to the stay, with many noting it's really worth it.

The location benefits not only families but also business travelers, offering amenities such as Tesla charging stations. Additionally, the wellness center next door complements the hotel’s offerings, allowing for relaxation and rejuvenation. Overall, this hotel is described as an excellent choice for family stays, meeting expectations and ensuring that both parents and children find their visit enjoyable and memorable.


Yes, Courtyard by Marriott Basel has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes, Outdoor Pool.

Yes, a spa is available at Courtyard by Marriott Basel.

Yes, Courtyard by Marriott Basel welcomes dogs.

Yes, parking facilities are available at Courtyard by Marriott Basel.

No, Courtyard by Marriott Basel doesn't have a gym.

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