Hotel Krystal

Prague 50.09387500, 14.34131300 , José Martího 2/407 (Show on Map)
7.8
Good


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Summary of reviewsHotel Krystal enjoys a prime location with excellent convenience for travelers, benefiting from proximate metro, tram and bus stations that provide seamless access to Prague's city center and key attractions. The hotel's close proximity to Václav Havel Airport with direct transport links is particularly praised, offering an efficient and hassle-free experience for guests. Despite being slightly outside the city center, the excellent connectivity compensates well, making popular city destinations easily reachable and the nearby tranquil surroundings add to its appeal.

The breakfast at Hotel Krystal generally meets or exceeds guest expectations with a wide variety of fresh and abundant options, including local and classic dishes. Starting early at 6:45 a.m., it accommodates early departures. Though some reviews mention limited selections and repetitive menus, most guests find the breakfast satisfying and a solid start to their day, especially for the price.

Dinner experiences at the hotel receive mixed reviews. While the traditional Czech dishes and reasonable prices are appreciated, the limited menu and inconsistent operating hours can be a drawback. The cozy and friendly restaurant atmosphere pleases many, though there are occasional remarks about overcooked dishes and the need for more professional service. Overall, the dining experience is considered basic but affordable, suitable for those not seeking a varied culinary adventure.

Rooms at Hotel Krystal are noted for their cleanliness and spaciousness. Many guests appreciate the modern furnishings and practical layouts, especially in the recently renovated superior rooms. The presence of balconies with pleasing views is a bonus. Despite minor critiques about older elements and the lack of air conditioning, the rooms offer comfort, functionality and quietness, suitable for both short and extended stays.

The hotel's dedication to cleanliness is consistently highlighted. Guests praise the daily room cleaning and spotless bathrooms. The commitment extends to common areas, ensuring a well-maintained, clean and inviting environment that contributes to a comfortable stay.

Staff at Hotel Krystal receive high praise for their friendliness and professionalism. Reception personnel, in particular, are noted for their welcoming and helpful nature, providing seamless assistance in English. The attentive service from all staff members enhances the overall guest experience, ensuring a smooth and enjoyable stay.

Wi-Fi service at the hotel is an area of concern. Guests frequently report weak signals or no connection in rooms with a more reliable connection available only in common areas like the lobby. Despite occasional positive remarks, the consensus is dissatisfaction with the Wi-Fi coverage and reliability.

Parking options at Hotel Krystal cater to different needs and budgets with paid secure garage parking and free options available during weekends. The parking environment is well-maintained and guests find it safe and convenient, though some note minor issues with disorganization.

Family travelers find Hotel Krystal very accommodating with spacious family rooms and amenities like baby cots. The friendly staff enhance the experience, ensuring comfort and convenience. The breakfast variety is a hit with kids, although some reviews suggest improvements for children’s activities.

The beds at Hotel Krystal receive mixed feedback. While many guests find the beds comfortable with clean sheets and quality mattresses, others encounter firmness and discomfort. Despite these varied experiences, most guests find the beds adequate for a good night's sleep.

As a three-star establishment, Hotel Krystal offers simple and affordable accommodation with a retro charm. The hotel is clean and well-kept, providing basic but adequate amenities. Guests appreciate the value for money, especially the excellent location and friendly staff.

Overall, Hotel Krystal presents a reliable choice for travelers seeking convenience, practicality and affordability. With its strategic location, cleanliness and friendly staff, it caters to a wide range of preferences, making it a top option for a stay in Prague.
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Family Friendly Hotel

Dog Friendly Hotel

Hotel with Parking

3-Star Hotel

Room Types
Single Room Offering a panoramic view of Prague, this room features a balcony, seating area, fridge and a TV.

Double or Twin Room Offering a panoramic view of Prague, this room features a balcony, seating area, fridge and a TV.

Triple Room Boasting a balcony with city views, this triple room also offers a wardrobe and a flat-screen TV. The unit has 2 beds.

Guest Reviews
7.8
Good
Location
Hotel Krystal boasts a prime location, making it an excellent choice for travelers seeking convenience. Situated near the metro, tram and bus stations, the hotel provides outstanding access to public transportation, facilitating swift and easy commutes to Prague's city center and various attractions.

The proximity to Václav Havel Airport is particularly notable with many reviewers highlighting the effortless connections via metro or bus. Specifically, the Veleslavín metro station, a mere five-minute walk away, directly links guests to the airport and downtown Prague, ensuring a hassle-free travel experience. Additionally, the hotel stands close to bus line 119, a direct route to the airport, which is highly praised for its efficiency.

Despite being slightly outside the city center, the hotel's excellent transportation links compensate for its peripheral location, enabling guests to reach popular city destinations in approximately 15 minutes by metro or tram. Moreover, the tranquil surroundings around the hotel, including a nearby nature park, offer a pleasant respite from the bustling city center.

Overall, Hotel Krystal's strategic placement between the airport and Prague's key attractions, combined with its seamless public transport connections, makes it a top choice for those visiting Prague, whether for a brief stay or an extended city exploration.

Breakfast
Hotel Krystal offers a breakfast experience that caters to a wide range of preferences with many guests praising the quality and variety available. Most reviews highlight a satisfying selection with abundant and fresh options, including classic Czech dishes, meats, cheeses, cereals, yogurts and a variety of breads and pastries. The buffet is consistently replenished and the morning staff are noted for their helpfulness.

Though the breakfast is simplistic for some, it generally meets or even exceeds expectations, particularly considering the price point. The early breakfast time, starting at 6:45 a.m., is a convenience many guests appreciate, especially those with early departures. There are occasional criticisms regarding limited selections, repetitive menus and issues with food and beverage quality, such as powdered eggs and below-par coffee.

Overall, breakfast at Hotel Krystal tends to please most guests, combining a rich assortment with practical service, making it a solid start to the day in a comfortable and clean setting.

Dinner
Guests of Hotel Krystal have mixed experiences with the dinner offerings at the hotel's restaurant. Many appreciated the traditional Czech dishes and overall good quality of food, noting the reasonable prices. The cozy pub-like area and small traditional restaurant received praise for creating a relaxed and friendly atmosphere, ideal for unwinding with friends over a meal or drink.

However, there were several criticisms about the restaurant's limited menu options and inconsistent operating hours with some guests finding it closed unexpectedly. While the food generally got positive remarks, there were instances of overcooked or overly salty dishes and some guests were dissatisfied with the taste and quality, particularly during evening meals. Service could also be hit or miss with reports of rude behavior from the staff.

The restaurant ambience reflects a sense of nostalgia, which could appeal to fans of retro vibes but may disappoint those seeking a more modern dining experience. Despite these drawbacks, the affordability and convenience of the on-site dining facilities were appreciated by many, though some found better dining alternatives within walking distance.

Overall, the dining experience at Hotel Krystal seems satisfactory for guests looking for basic, traditional fare at a fair price, but those desiring a more varied or high-quality culinary experience might need to venture outside the hotel.

Rooms
Hotel Krystal offers a range of rooms that satisfy various needs with a general consensus highlighting their cleanliness and spaciousness. Many guests have appreciated the recently renovated rooms, noting modern furnishings and practical layouts. Superior rooms were particularly praised for their comfort and upgraded amenities compared to the standard ones. The presence of balconies with pleasing views added to the overall positive experience, especially those on higher floors offering panoramic cityscapes.

The rooms are described as well-equipped, featuring essential amenities such as fridges, TVs and hairdryers, contributing to a pleasant and convenient stay. Bathrooms, often mentioned as modern and clean, contribute further to the comfort.

Despite a few remarks on older elements and the lack of air conditioning, the general sentiment remains positive. Guests found the rooms to be quiet, comfortable and functional with many finding them suitable for extended stays or brief overnight visits. The presence of comfortable beds and ample storage space were additional perks.

Overall, Hotel Krystal's rooms meet the expectations of cleanliness and functionality, offering a variety of room types to cater to different preferences and budgets, making it a reliable accommodation option in Prague.

Beds
Visitors to Hotel Krystal have varied experiences with the beds, reflecting a mix of comfort levels across the accommodations. Numerous guests mentioned the beds as comfortable, highlighting the clean rooms and high-quality mattresses. Phrases like "super comfortable bed" and "luxury mattresses" crop up repeatedly, suggesting that many found their sleeping arrangements to be quite satisfactory. Additionally, the presence of comfortable armchairs in the rooms adds to the overall coziness.

However, some guests encountered firm or hard mattresses, which were less to their liking with comments about beds being "extremely hard" and causing discomfort. There were mentions of beds that squeaked or moved apart with slight movement, particularly the double beds which could prove inconvenient for couples. Some found the mattresses either too hard or too soft, highlighting the variance in preferences.

Despite these critiques, the cleanliness of the sheets and the amenities provided in the rooms, like small refrigerators, contributed positively to the stay. Overall, many guests felt the beds were adequate if not luxurious, resulting in a mixed but somewhat positive overall impression regarding sleeping comfort at Hotel Krystal.

Cleanliness
Hotel Krystal boasts an impressive record in terms of cleanliness, a feature consistently highlighted in guest reviews. Many guests have praised the rooms for being clean, tidy and well-maintained. The hotel environment itself is described as clean and comfortable, offering a high standard of hygiene. The rooms are not only clean but also spacious and modern with some being recently refurbished to enhance comfort.

Guests have noted that rooms are cleaned daily, ensuring a fresh and inviting space each day. The bathrooms, in particular, are frequently mentioned for their spotless cleanliness with some guests highlighting sparkling conditions.

The hotel's commitment to cleanliness extends beyond the rooms. Common areas, including corridors and public spaces, also receive high marks for being well-kept and organized, contributing to an overall clean and pristine environment.

Despite a few reviews mentioning minor issues with cleanliness, the general consensus among guests is overwhelmingly positive, making Hotel Krystal a reliable choice for travelers who prioritize a clean and hygienic stay. The staff's effort in maintaining this cleanliness standard is consistently recognized, ensuring guests feel comfortable and well-cared for throughout their stay.

Staff
The staff at Hotel Krystal is frequently praised for their friendliness and professionalism. Reviews highlight that the reception personnel are particularly welcoming, helpful and capable of providing assistance in English. Guests consistently note the courteous and attentive service provided by all staff members, whether it's at the front desk, in the restaurant or from housekeeping.

Positive feedback is abundant with comments about the staff being accommodating, responsive and ready to assist with any questions or needs. Waiters and housekeepers are also mentioned for their pleasant and supportive demeanor. Guests appreciate the personnel's ability to handle requests promptly and efficiently, contributing to a smooth and enjoyable stay.

Moreover, the 24-hour front desk, flexible check-in times and willingness to arrange amenities like early breakfasts or transportation are additional commendations, highlighting a strong commitment to customer service. Despite a few remarks about some staff members needing to be more enthusiastic or professional, the general consensus is that the hotel's team is friendly, approachable and dedicated to ensuring a positive experience for guests.

Wi-Fi
Hotel Krystal's Wi-Fi service has sparked a variety of guest opinions with many guests highlighting significant areas of concern. Reviews commonly noted the weak Wi-Fi signal, especially on the top floors and many reported having no internet connection in their rooms at all. Some guests mentioned that Wi-Fi service is only available in common areas like the lobby and even there, the connection is described as slow and unreliable. Despite these issues, a few reviews pointed out that the available Wi-Fi in the lobby did offer a stable and fast connection. Overall, while occasional positive experiences were mentioned, the consensus leans heavily towards dissatisfaction with the hotel's Wi-Fi coverage and reliability.

Parking
Hotel Krystal offers a variety of parking options for its guests. There is paid parking available both in a secured garage and in front of the hotel for a reasonable fee, generally around €10 per day. The parking in the garage is praised for being safe and spacious, making it convenient for guests looking for secure parking solutions.

For those aiming to save a bit, free parking is available in front of the hotel during weekends, which many guests found to be a helpful and cost-effective option. Additionally, there are plenty of parking spots around the hotel, ensuring that guests seldom face difficulty finding a spot.

Despite some comments about the parking being a bit disorganized or expensive, the overall sentiment suggests that there is ample and varied parking available, catering to different needs and budgets. The hotel parking environment is described as well-maintained, safe and secure, contributing to a positive guest experience.

Parking is a straightforward affair with easy access and a large parking lot available for use. Guests can choose between off-road parking, a paid garage and free weekend options, making Hotel Krystal a flexible choice for those traveling by car.

Family
Hotel Krystal appears to be a highly favored destination for family travelers. Numerous reviews highlight its family-friendly atmosphere and amenities, making it suitable for family holidays and vacations. Guests find the hotel staff to be exceptionally friendly and accommodating, particularly towards families, enhancing their stay further.

The rooms at Hotel Krystal are noted for their spaciousness with options like large family rooms and even provisions for baby cots. This spaciousness extends to the dining areas, which are described as perfect for family gatherings. The breakfast selection is also praised, especially by kids, who enjoy the variety available.

Families feel comfortable and well-catered for with thoughtful touches like the availability of an extra bed for older children, who can stay for free. The hotel’s supportive front desk staff enhances the overall experience by helping with taxi arrangements and wake-up calls.

While there are overwhelmingly positive remarks, some reviews note a lack of children's activities and suggest that certain amenities for kids could be improved. However, for families looking for a convenient and comfortable stay, Hotel Krystal continues to be a top choice.

3 Star
Hotel Krystal provides a practical choice for those seeking simple and affordable three-star accommodation. The property exudes a retro charm reminiscent of the 80s and 90s with old-fashioned room decor and an older facility overall. Despite the dated interior and exterior, the hotel is maintained clean and well-kept.

Guests note that the value for money at Hotel Krystal is commendable with reasonable pricing and satisfactory service. The amenities are basic but adequate for the price range, typical of a three-star hotel. The hotel's hospitality and staff are often highlighted as exceptional, enhancing the overall experience.

Although the building could benefit from some updates and renovations, the hotel's location and affordability make it a suitable option for short city trips. Breakfast offerings are considered standard but sufficient, aligning with the expectations of a three-star establishment. For a functional and no-frills stay, Hotel Krystal meets the requirements at an advantageous price point.

Dog Friendly
Hotel Krystal stands out as a highly accommodating destination for travelers with dogs. The hotel goes to great lengths to ensure a welcoming environment for pets, clearly indicated by phrases such as dog-friendly and pet-friendly mentioned frequently in reviews. Guests appreciate that their dogs are accepted with prior notice and the hotel accommodates them reasonably, although there is an additional fee of 10 euros per day for dogs.

Visitors are allowed to take their dogs on walks and explore the surroundings without issue. The availability of a field nearby where dogs can run freely is a notable highlight, making it perfect for families traveling with pets. While the hotel does provide some pet supplies, it seems there is room for improvement, as one guest pointed out the absence of water bowls despite the charge for accommodating dogs.

The hotel's relaxed attitude towards dogs even extends to the common areas, evidenced by mentions of dogs walking around the reception. However, guests' experiences with noise from neighboring rooms indicate that guidelines on pet rules upon arrival might need reinforcement to ensure a pleasant stay for all.

Overall, Hotel Krystal is a commendable choice for guests traveling with dogs, striking a balance between pet-friendliness and comfort for both pets and their owners.


No, Hotel Krystal doesn't have any pool.

No, a spa isn't available at Hotel Krystal.

Yes, Hotel Krystal welcomes dogs.

Yes, parking facilities are available at Hotel Krystal.

No, Hotel Krystal doesn't have a gym.

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