EA Hotel Crystal Palace
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Summary of reviewsThe 'EA Hotel Crystal Palace' in Prague garners positive reviews, particularly regarding its location, breakfast offerings and staff service, making it a strong contender for both leisure and business travelers.
Guests consistently praise the hotel's strategic location, which places it within a comfortable walking distance of major city attractions such as the old town and Wenceslas Square. Nestled on a quiet street yet close to public transportation like the metro and tram lines, the hotel provides a peaceful stay while offering easy access to restaurants, shops and bars.
The breakfast at EA Hotel Crystal Palace is highly commended for its variety and quality, featuring a wide selection of fresh and delicious dishes that cater to various dietary preferences, including gluten-free options. The breakfast environment, accentuated by a glass ceiling, is pleasant and the diligent staff ensure the area is kept clean and well-stocked.
The hotel rooms receive mixed feedback. Positive reviews highlight spacious, comfortable and well-equipped rooms with modern amenities like hairdryers, refrigerators and TVs. Cleanliness is generally praised with fresh bedding and towels provided daily, though some reviews note issues with cleanliness, particularly with carpets and occasional mildew in bathrooms.
Staff performance is largely seen as a highpoint with many guests noting their friendliness, helpfulness and professionalism. Reception staff are often lauded for their politeness and multilingual abilities, contributing to a welcoming atmosphere.
Wi-Fi service at the hotel tends to vary with some guests experiencing stable and fast connections, while others face weak signals and frequent dropouts.
Parking facilities are secure and convenient, though they come at an additional cost and sometimes face availability issues. Family travelers find the hotel suitable with family rooms and amenities like high chairs provided for children.
The hotel's close proximity to nightlife is appreciated by guests, offering easy access to pubs, restaurants and nightclubs while maintaining a quiet environment for rest.
Beds also receive mixed reviews. Some guests find them comfortable and appreciate the clean bedding, while others report discomfort due to worn-out mattresses and overused pillows.
Overall, while EA Hotel Crystal Palace provides a convenient location, solid breakfast and friendly staff, it faces challenges in maintaining consistent room quality, Wi-Fi performance and living up to its four-star rating. Nevertheless, for many visitors, the positives outweigh the negatives, making it a noteworthy option for experiencing Prague.
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Guests consistently praise the hotel's strategic location, which places it within a comfortable walking distance of major city attractions such as the old town and Wenceslas Square. Nestled on a quiet street yet close to public transportation like the metro and tram lines, the hotel provides a peaceful stay while offering easy access to restaurants, shops and bars.
The breakfast at EA Hotel Crystal Palace is highly commended for its variety and quality, featuring a wide selection of fresh and delicious dishes that cater to various dietary preferences, including gluten-free options. The breakfast environment, accentuated by a glass ceiling, is pleasant and the diligent staff ensure the area is kept clean and well-stocked.
The hotel rooms receive mixed feedback. Positive reviews highlight spacious, comfortable and well-equipped rooms with modern amenities like hairdryers, refrigerators and TVs. Cleanliness is generally praised with fresh bedding and towels provided daily, though some reviews note issues with cleanliness, particularly with carpets and occasional mildew in bathrooms.
Staff performance is largely seen as a highpoint with many guests noting their friendliness, helpfulness and professionalism. Reception staff are often lauded for their politeness and multilingual abilities, contributing to a welcoming atmosphere.
Wi-Fi service at the hotel tends to vary with some guests experiencing stable and fast connections, while others face weak signals and frequent dropouts.
Parking facilities are secure and convenient, though they come at an additional cost and sometimes face availability issues. Family travelers find the hotel suitable with family rooms and amenities like high chairs provided for children.
The hotel's close proximity to nightlife is appreciated by guests, offering easy access to pubs, restaurants and nightclubs while maintaining a quiet environment for rest.
Beds also receive mixed reviews. Some guests find them comfortable and appreciate the clean bedding, while others report discomfort due to worn-out mattresses and overused pillows.
Overall, while EA Hotel Crystal Palace provides a convenient location, solid breakfast and friendly staff, it faces challenges in maintaining consistent room quality, Wi-Fi performance and living up to its four-star rating. Nevertheless, for many visitors, the positives outweigh the negatives, making it a noteworthy option for experiencing Prague.
Hotel with Free Wi-Fi
EA Hotel Crystal Palace offers complimentary Wi-Fi access throughout the premises. The hotel is located in the city center.
Hotel with Parking
EA Hotel Crystal Palace offers an underground parking garage with easy access. Public parking is conveniently located just in front of the hotel as an alternative.
EV charging stations
4-Star Hotel
This hotel is appreciated for its comfortable rooms, excellent service, and convenient location. It offers a pleasant and relaxing stay for its guests.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Guest Reviews
The 'EA Hotel Crystal Palace' boasts a strategic and highly praised location in Prague. Visitors commend its proximity to key city attractions with many major landmarks, the old town and Wenceslas Square all within comfortable walking distances, typically around 10-15 minutes. The hotel's central yet quiet street ensures a peaceful stay while being amidst the bustling heart of the city. Guests appreciate its convenience, being close to public transportation such as metro and tram lines, which further eases city exploration. Restaurants, shops and various bars are readily accessible, enhancing the overall convenience and appeal. The combination of calm surroundings and central perks make it an excellent base for both leisure and business travelers aiming to experience Prague's rich cultural tapestry without the noise and bustle typically associated with city centers. The hotel's commendable breakfast selection and clean accommodations complement its ideal location, adding to the overall positive guest experience.
Guests of EA Hotel Crystal Palace frequently commend the hotel for its breakfast offerings, emphasizing the variety and abundance available. The buffet-style breakfast is stocked with a wide selection of dishes, including fruits, cheeses, cereals, pastries, eggs, scrambled eggs, cold cuts and yogurt. Many found the food to be delicious, fresh and of high quality. The breakfast also caters to diverse dietary preferences with options for "omnivores" and vegetarians and even gluten-free pastries upon request.
The extensive selection pleased many guests, featuring both standard breakfast items and local Czech dishes. While some found the selection to be at par with or better than that found in comparable accommodations, there were a few mentions of limited variety and lacking options in certain segments, such as pastries and drinks. However, positive remarks on the taste and freshness of the offerings were consistent.
The breakfast environment is described as pleasant with a notable glass ceiling in the dining area. Guests appreciated the diligent staff who ensured the buffet was consistently replenished and the area kept clean.
Despite a few minor criticisms regarding coffee quality and congestion in the breakfast room, the overall consensus is that the breakfast at EA Hotel Crystal Palace significantly enriches the guest experience, making it an integral highlight of their stay.
The EA Hotel Crystal Palace offers a mixed bag of experiences for its guests, particularly when it comes to the rooms. Positive feedback highlights the spacious, comfortable and well-equipped nature of many rooms, including clean bathrooms and comfortable beds. Some rooms update with modern, practical designs and equipped with essentials like hairdryers, refrigerators and TVs. These rooms often match the photos provided and are soundproofed, making them suitable for both work and relaxation.
However, many guests report a range of issues. Some rooms are notably small, dark and worn out with old furniture and carpets that aren't always clean. There are mentions of insufficient lighting, noisy environments, non-functional appliances like air conditioners and heaters, as well as mildew in bathrooms. Some rooms fail to meet a standard expected of a 4-star hotel with outdated designs and maintenance issues like broken fixtures or doors. Furthermore, inconsistent cleaning standards and room conditions lead to dissatisfaction with dusty surfaces and occasional poor room preparation.
In summary, while the hotel does provide some cozy, well-furnished and comfortable rooms, inconsistency in room conditions and maintenance issues are noticeable drawbacks for potential visitors.
The feedback on the beds at EA Hotel Crystal Palace presents a mixed picture. On the positive side, several guests described the beds as comfortable with clean and fresh bedding. Some remarked on the spaciousness and overall comfort, noting firmer beds and soft pillows as highlights. Beds were generally made neatly, contributing to a tidy room appearance.
However, numerous guests also reported significant issues. Many commented on worn-out mattresses and uncomfortable beds with some mentioning that the beds were too hard or had thin and narrow mattresses. Pillows frequently received critique for being too soft, clumpy or overused. There were also grievances about receiving two small beds instead of a requested double bed and instances of beds and pillows needing updates.
Additional concerns included smelly bedsheets, edges of mattresses being dirty and the overall old condition of the beds and room furnishings. Broken bedside lamps and an insufficient number of blankets and pillows further detracted from the experience. Overall, while some guests found the beds satisfactory, a substantial number reported discomfort and the need for significant improvements.
EA Hotel Crystal Palace is praised for its cleanliness by several guests. Most reviews highlight the clean rooms with fresh bedding and towels provided daily. The general areas of the hotel, including the dining room, are noted to be clean and well-maintained. Many visitors appreciated the neat and tidy environment, considering it a significant positive aspect.
However, there are several accounts of cleanliness issues, particularly concerning the carpets. Dirty carpets, stained floors and dust were common complaints. Some rooms were found to have mildew in showers, dirty walls and cobwebs. Housekeeping services were inconsistent with reports of rooms not being cleaned for several days and specific areas missed during cleaning sessions. Despite these drawbacks, some guests still considered the overall cleanliness to be adequate, especially when compared to the price and amenities offered.
The reviews of the staff at 'EA Hotel Crystal Palace' present a mixed yet predominantly positive picture. Guests frequently commend the staff for being friendly, helpful and professional. Many highlight the great service and the willingness of the team to assist with requests, including the attentive housekeeping and breakfast room staff who maintain a clean and well-stocked dining area.
Politeness and multilingual capabilities, particularly at the reception, are also noted, contributing to a welcoming atmosphere. Specific mentions of smiling, accommodating and supportive staff foster an overall pleasant experience with some guests appreciating the local tips provided by the front desk.
However, several reviews indicate areas needing improvement. Issues such as unavailability of reception staff, poor communication skills, particularly in English and Czech and occasional disorganization can affect the guest experience. Instances of unprofessional and rude behavior by some staff members, including poor reception service, are mentioned. Despite these drawbacks, the general sentiment leans towards a positive impression of the staff's effort and demeanor.
Overall, while there are moments of service lapses, the majority of interactions with the hotel's staff appear to be positive with most guests finding them friendly, attentive and ready to help.
The Wi-Fi experience at EA Hotel Crystal Palace seems to vary widely among guests. Some guests commend the Wi-Fi for being very good with stable connections and fast speeds, even within the rooms. The internet is described as sufficient for a range of activities with a solid signal and consistent performance.
However, other reviews highlight several challenges. Some guests struggled with basic internet tasks due to poor connectivity, noting issues like weak signals, frequent dropouts and no Wi-Fi in certain rooms or areas such as the cafeteria. For some, the Wi-Fi seemed to work inconsistently with the quality sometimes described as average or weak.
Overall, Wi-Fi at EA Hotel Crystal Palace can offer a stable and fast connection for many, but there are notable inconsistencies that can impact the online experience for others.
EA Hotel Crystal Palace offers various parking options, which is a valuable feature for guests traveling by car. The hotel provides an underground parking garage that is convenient and has easy access. Despite its availability, parking comes at an additional cost, often around 20 to 24 euros per day, which some guests find expensive. It is advisable to reserve a spot, as parking availability can be limited and there have been instances where reserved spots were not honored.
Guests appreciate the security and convenience of the private underground parking, though some have experienced inconveniences like crowded conditions or issues related to roadworks near the garage. The parking facilities are generally well-maintained, although there have been occasional maintenance issues such as water leakage in the garage.
For those seeking an alternative, a multi-level parking lot is located near the hotel. However, these additional parking options could also be scarce, particularly during peak times. Motorcyclists should note that parking for motorcycles is charged separately and may not always be available.
Overall, the parking experience at EA Hotel Crystal Palace is mixed; while the facility is appreciated for its convenience and safety, the costs and occasional issues with availability and reservation need consideration.
The EA Hotel Crystal Palace is a family-friendly destination that's received positive remarks for its suitability for families and family vacations. The hotel offers family rooms and even provides amenities like high chairs for children, ensuring a comfortable stay for the little ones. Despite some issues with booking and cancellation policies, guests have highlighted the hotel as a good choice for a family stay with adequate accommodation for children.
Families have appreciated the hotel's effort to cater to their needs with some noting that family suites were available and that the breakfast area offers a kids menu. Children seemed to enjoy their stay, contributing to the overall family-friendly atmosphere of the hotel. Given these features, EA Hotel Crystal Palace comes across as a well-regarded option for families seeking a comfortable and accommodating hotel experience.
The EA Hotel Crystal Palace boasts a prime location close to the vibrant nightlife that surrounds this side street near the lively city center. Guests appreciate the abundance of pubs and restaurants within walking distance, including charming small pubs and a fantastic Irish pub. For those looking to explore further, the hotel's positioning offers easy access to various nightlife areas, including nightclubs and strip clubs. Despite this, the hotel maintains a calm and quiet environment with no loud music disturbing guests at night. Visitors can enjoy seamless access to the excitement of the city while retreating to serene and quiet rooms. The area also features public drinks stalls and even hookah options for a diverse experience. However, some noted a few drawbacks like half-demolished houses nearby, dark hallways and insufficient lighting in the rooms. Overall, the hotel is an excellent base for those seeking both the excitement of Prague's nightlife and a peaceful place to rest.
EA Hotel Crystal Palace has received mixed reviews regarding its classification as a four-star hotel. Many guests expressed disappointment, noting that the hotel does not meet the expected standards of a four-star rating. Issues such as dirty rooms, poor service and check-in problems were frequently mentioned, indicating a general dissatisfaction with management and facilities. Some guests felt that the hotel should be downgraded to a three-star rating at best with one review suggesting it was more comparable to a 2.5- to 3-star hotel.
Despite these criticisms, there were a few positive aspects highlighted in the reviews. Guests did appreciate the spacious rooms and enjoyed the breakfast, which was deemed appropriate for the four-star price. The hotel's prime location was also acknowledged, as some rooms offered views of the courtyard or had terraces.
Overall, EA Hotel Crystal Palace appears to struggle with maintaining the high standards associated with a four-star rating, leaving guests expecting more in terms of cleanliness, amenities and overall service.
EA Hotel Crystal Palace is well-regarded by business travelers for offering clean rooms with functional amenities such as AC and sufficient Wi-Fi. The location is particularly convenient for work, making it a preferred choice for those needing to stay near their business engagements. Guests appreciate the dedicated working spaces in the rooms, such as desks with chairs, which are suitable for both work and relaxation. However, the hotel lacks dedicated business areas like meeting or conference rooms and could benefit from more power outlets and improved lighting. Despite some long waiting times at reception, the hotel’s overall service meets the needs of business travelers with many opting to rebook for future stays.
EA Hotel Crystal Palace presents itself as a convenient option for guests with disabilities. The hotel's infrastructure includes an elevator with access to all floors, making it easier for guests who use wheelchairs or have mobility issues to navigate the premises. Located centrally, the hotel is well-connected to public transportation with trams and metros nearby, ensuring good access for guests needing to get around the city.
The hotel offers several facilities that are accessible from the outside and features ramps to accommodate those who require them. Special accommodations such as disabled-friendly rooms are available, meeting various accessibility requirements.
However, there are some limitations, notably that the breakfast room is not wheelchair accessible. Despite this, the location, ease of movement within the hotel and the availability of services like a taxi to the airport and free Wi-Fi contribute positively to a comfortable stay for guests with disabilities.
The EA Hotel Crystal Palace offers a quaint romantic atmosphere that many guests find charming and conducive for couples. Its serene setting, complemented by picturesque moonrises in the nearby park, adds to the romantic appeal. Certain amenities, such as the romantic bathtub, further enhance the experience, making it suitable for honeymooners and those seeking a couple's retreat. However, some features of the hotel, like twin beds and the dated furniture, may not align perfectly with everyone's idea of romance. While the hotel's ambiance generally succeeds in creating a romantic mood, a few maintenance issues, including rusted bathtubs, might detract from the overall experience. Nonetheless, the hotel remains a favorable choice for couples looking for a romantic getaway.
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Location
Breakfast
The extensive selection pleased many guests, featuring both standard breakfast items and local Czech dishes. While some found the selection to be at par with or better than that found in comparable accommodations, there were a few mentions of limited variety and lacking options in certain segments, such as pastries and drinks. However, positive remarks on the taste and freshness of the offerings were consistent.
The breakfast environment is described as pleasant with a notable glass ceiling in the dining area. Guests appreciated the diligent staff who ensured the buffet was consistently replenished and the area kept clean.
Despite a few minor criticisms regarding coffee quality and congestion in the breakfast room, the overall consensus is that the breakfast at EA Hotel Crystal Palace significantly enriches the guest experience, making it an integral highlight of their stay.
Rooms
However, many guests report a range of issues. Some rooms are notably small, dark and worn out with old furniture and carpets that aren't always clean. There are mentions of insufficient lighting, noisy environments, non-functional appliances like air conditioners and heaters, as well as mildew in bathrooms. Some rooms fail to meet a standard expected of a 4-star hotel with outdated designs and maintenance issues like broken fixtures or doors. Furthermore, inconsistent cleaning standards and room conditions lead to dissatisfaction with dusty surfaces and occasional poor room preparation.
In summary, while the hotel does provide some cozy, well-furnished and comfortable rooms, inconsistency in room conditions and maintenance issues are noticeable drawbacks for potential visitors.
Beds
However, numerous guests also reported significant issues. Many commented on worn-out mattresses and uncomfortable beds with some mentioning that the beds were too hard or had thin and narrow mattresses. Pillows frequently received critique for being too soft, clumpy or overused. There were also grievances about receiving two small beds instead of a requested double bed and instances of beds and pillows needing updates.
Additional concerns included smelly bedsheets, edges of mattresses being dirty and the overall old condition of the beds and room furnishings. Broken bedside lamps and an insufficient number of blankets and pillows further detracted from the experience. Overall, while some guests found the beds satisfactory, a substantial number reported discomfort and the need for significant improvements.
Cleanliness
However, there are several accounts of cleanliness issues, particularly concerning the carpets. Dirty carpets, stained floors and dust were common complaints. Some rooms were found to have mildew in showers, dirty walls and cobwebs. Housekeeping services were inconsistent with reports of rooms not being cleaned for several days and specific areas missed during cleaning sessions. Despite these drawbacks, some guests still considered the overall cleanliness to be adequate, especially when compared to the price and amenities offered.
Staff
Politeness and multilingual capabilities, particularly at the reception, are also noted, contributing to a welcoming atmosphere. Specific mentions of smiling, accommodating and supportive staff foster an overall pleasant experience with some guests appreciating the local tips provided by the front desk.
However, several reviews indicate areas needing improvement. Issues such as unavailability of reception staff, poor communication skills, particularly in English and Czech and occasional disorganization can affect the guest experience. Instances of unprofessional and rude behavior by some staff members, including poor reception service, are mentioned. Despite these drawbacks, the general sentiment leans towards a positive impression of the staff's effort and demeanor.
Overall, while there are moments of service lapses, the majority of interactions with the hotel's staff appear to be positive with most guests finding them friendly, attentive and ready to help.
Wi-Fi
However, other reviews highlight several challenges. Some guests struggled with basic internet tasks due to poor connectivity, noting issues like weak signals, frequent dropouts and no Wi-Fi in certain rooms or areas such as the cafeteria. For some, the Wi-Fi seemed to work inconsistently with the quality sometimes described as average or weak.
Overall, Wi-Fi at EA Hotel Crystal Palace can offer a stable and fast connection for many, but there are notable inconsistencies that can impact the online experience for others.
Parking
Guests appreciate the security and convenience of the private underground parking, though some have experienced inconveniences like crowded conditions or issues related to roadworks near the garage. The parking facilities are generally well-maintained, although there have been occasional maintenance issues such as water leakage in the garage.
For those seeking an alternative, a multi-level parking lot is located near the hotel. However, these additional parking options could also be scarce, particularly during peak times. Motorcyclists should note that parking for motorcycles is charged separately and may not always be available.
Overall, the parking experience at EA Hotel Crystal Palace is mixed; while the facility is appreciated for its convenience and safety, the costs and occasional issues with availability and reservation need consideration.
Family
Families have appreciated the hotel's effort to cater to their needs with some noting that family suites were available and that the breakfast area offers a kids menu. Children seemed to enjoy their stay, contributing to the overall family-friendly atmosphere of the hotel. Given these features, EA Hotel Crystal Palace comes across as a well-regarded option for families seeking a comfortable and accommodating hotel experience.
Nightlife
4 Star
Despite these criticisms, there were a few positive aspects highlighted in the reviews. Guests did appreciate the spacious rooms and enjoyed the breakfast, which was deemed appropriate for the four-star price. The hotel's prime location was also acknowledged, as some rooms offered views of the courtyard or had terraces.
Overall, EA Hotel Crystal Palace appears to struggle with maintaining the high standards associated with a four-star rating, leaving guests expecting more in terms of cleanliness, amenities and overall service.
Business
Accessible
The hotel offers several facilities that are accessible from the outside and features ramps to accommodate those who require them. Special accommodations such as disabled-friendly rooms are available, meeting various accessibility requirements.
However, there are some limitations, notably that the breakfast room is not wheelchair accessible. Despite this, the location, ease of movement within the hotel and the availability of services like a taxi to the airport and free Wi-Fi contribute positively to a comfortable stay for guests with disabilities.
Romantic
No, EA Hotel Crystal Palace doesn't have any pool.
No, a spa isn't available at EA Hotel Crystal Palace.
Yes, EA Hotel Crystal Palace welcomes dogs.
Yes, parking facilities are available at EA Hotel Crystal Palace.
No, EA Hotel Crystal Palace doesn't have a gym.
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