AXA Hotel
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Summary of reviewsAXA Hotel in Prague receives high praise for its strategic and central location, making it an ideal base for exploring the city's attractions. Guests appreciate the hotel's proximity to landmarks such as the historic Old Town, Powder Tower and Palladium Shopping Mall, as well as its accessibility to public transport, including tram stops, metro stations and the main bus station Florenc. The quiet yet central setting offers a peaceful retreat with plenty of nearby amenities, ensuring a hassle-free and enjoyable stay.
The hotel's breakfast offerings are generally well-received, noted for its extensive and varied buffet that caters to different tastes. Guests laud the inclusion of breakfast in the room price, describing the food as delicious and of high quality. However, there are areas for improvement, such as the availability of fresh fruits and vegetables and coffee quality. Despite occasional crowding and limited vegetarian options, the overall breakfast experience is positive.
Rooms at AXA Hotel are frequently mentioned for their spaciousness and cleanliness, providing a comfortable and functional environment for guests. The minimalist design includes essential amenities like small fridges and kettles and while some furnishings may appear basic, the rooms are soundproof and quiet. Cleanliness is consistently praised with daily housekeeping maintaining high standards. Minor issues such as the need for better temperature control and additional room amenities are noted but do not significantly detract from the overall comfort.
The staff at AXA Hotel play a crucial role in enhancing the guest experience. Known for their friendliness, attentiveness and multilingual capabilities, the receptionists and cleaning staff are frequently highlighted for their exceptional service. The team is efficient and accommodating, contributing to a welcoming and pleasant atmosphere.
The hotel's wellness facilities, including a spa, sauna and gym, receive mixed feedback. While the spa and gym are appreciated for their cleanliness and modern equipment, extra fees and limited access times can be inconvenient. Guests find the gym to be well-equipped, catering to serious fitness enthusiasts, while the pool, despite being a paid amenity, is valued by those who choose to use it.
For families, AXA Hotel provides a family-friendly atmosphere with spacious rooms and amenities catering to parents and children. The central location and access to historical sites make it a convenient choice for family trips. Positive remarks highlight the availability of cribs, bedding and other child-friendly services, contributing to a comfortable stay for families.
In summary, AXA Hotel in Prague is praised for its excellent location, friendly staff, spacious and clean rooms and valuable amenities, making it a practical and pleasant option for a wide range of travelers, including families. While there are some areas for improvement, such as breakfast variety and wellness facility accessibility, the overall experience is positive and welcoming.
Categories
The hotel's breakfast offerings are generally well-received, noted for its extensive and varied buffet that caters to different tastes. Guests laud the inclusion of breakfast in the room price, describing the food as delicious and of high quality. However, there are areas for improvement, such as the availability of fresh fruits and vegetables and coffee quality. Despite occasional crowding and limited vegetarian options, the overall breakfast experience is positive.
Rooms at AXA Hotel are frequently mentioned for their spaciousness and cleanliness, providing a comfortable and functional environment for guests. The minimalist design includes essential amenities like small fridges and kettles and while some furnishings may appear basic, the rooms are soundproof and quiet. Cleanliness is consistently praised with daily housekeeping maintaining high standards. Minor issues such as the need for better temperature control and additional room amenities are noted but do not significantly detract from the overall comfort.
The staff at AXA Hotel play a crucial role in enhancing the guest experience. Known for their friendliness, attentiveness and multilingual capabilities, the receptionists and cleaning staff are frequently highlighted for their exceptional service. The team is efficient and accommodating, contributing to a welcoming and pleasant atmosphere.
The hotel's wellness facilities, including a spa, sauna and gym, receive mixed feedback. While the spa and gym are appreciated for their cleanliness and modern equipment, extra fees and limited access times can be inconvenient. Guests find the gym to be well-equipped, catering to serious fitness enthusiasts, while the pool, despite being a paid amenity, is valued by those who choose to use it.
For families, AXA Hotel provides a family-friendly atmosphere with spacious rooms and amenities catering to parents and children. The central location and access to historical sites make it a convenient choice for family trips. Positive remarks highlight the availability of cribs, bedding and other child-friendly services, contributing to a comfortable stay for families.
In summary, AXA Hotel in Prague is praised for its excellent location, friendly staff, spacious and clean rooms and valuable amenities, making it a practical and pleasant option for a wide range of travelers, including families. While there are some areas for improvement, such as breakfast variety and wellness facility accessibility, the overall experience is positive and welcoming.
Accessible Hotel
AXA Hotel is listed among accessible accommodations in Prague. It provides features to ensure ease of access and comfort for guests with mobility challenges.
Hotel with Gym
The AXAGYM fitness center within the hotel is a large, public-facing facility spanning nearly 500 m2. It offers over 70 machines, dedicated cardio and aerobic zones, and experienced coaches, providing a comprehensive workout experience.
Hotel with Pool Lap Lanes
Features a swimming pool suitable for swimming. Axa Hotel is known to have a swimming pool for their gym.
Hotel with Indoor Pool
AXA Hotel features an impressive 25-meter heated indoor pool, which is considered one of the finest in Prague's city center. The facility also includes a sauna and solarium for guest relaxation.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool Pool Lap Lanes
Business Hotel
3-Star Hotel
Guest Reviews
AXA Hotel enjoys a remarkably favorable location in Prague, allowing visitors to explore the city's attractions with ease. The hotel's central positioning means that the historic Old Town, Powder Tower and Palladium Shopping Mall are just minutes away by foot. Conveniently close to public transport, including tram stops, metro stations and the main bus station Florenc, guests can navigate the city effortlessly. The quiet yet central setting provides a peaceful retreat while keeping Prague's vibrant heart within arm's reach. The vicinity is well-served by amenities like supermarkets, restaurants, bars and even a kebab shop, making everyday necessities easily accessible. From sightseeing to shopping, the strategic location of AXA Hotel promises a hassle-free and enjoyable stay in Prague.
Breakfast at AXA Hotel receives varied feedback from guests, yet it shines in several key aspects. Many visitors appreciate the extensive and generous breakfast buffet, often describing it as hearty, rich and varied with plenty to satisfy diverse tastes. There's a notable selection of both sweet and savory dishes, including homemade cakes, various spreads, cheeses, cold cuts, scrambled eggs, sausages and bacon.
The inclusion of breakfast in the room price is frequently mentioned as a significant advantage, offering good value for money. Some reviews highlight the abundance and quality of the food with terms like "delicious," "tasty," and "very good" frequently used. The availability of vegan options is also a plus point for some guests.
However, there are criticisms around the breakfast experience as well. The lack of fresh fruits and vegetables is a common complaint, along with limited selections in certain areas, particularly for vegetarians. The coffee quality and availability of hot dishes receive mixed remarks and the breakfast room can become overcrowded and chaotic during peak times, causing long waits.
Despite these criticisms, the overall sentiment towards breakfast at AXA Hotel leans positive, appealing to a wide range of tastes and offering a satisfactory start to the day for most visitors.
AXA Hotel offers a mixed dining experience with a few highlights and some areas for improvement. The dinner is generally considered good by guests who have enjoyed it, although there seems to be limited availability, as some commenters noted that the hotel’s bar and restaurant were closed, leading to no possibility of dinner or lunch on site. Guests are still able to enjoy a comfortable and savory breakfast, despite the lack of vegan options and limited sweets with only a few pieces of chocolate cake available to satisfy a sweet tooth.
Fortunately, the hotel's location compensates for these dining limitations. With plenty of nearby restaurants, snacks and shopping options available, including Lidl and other convenient spots, guests can easily find alternative dining experiences outside the hotel. Overall, while AXA Hotel may not excel in all areas of its dining offerings, its strategic location provides ample opportunities to explore a variety of good restaurants in the vicinity.
The rooms at AXA Hotel generally garner positive feedback for their spaciousness and cleanliness, making them comfortable for guests. Many reviews highlight the large size of the rooms, which are often described as bright, quiet and soundproof. The minimalist design, while functional, is noted to provide essential amenities such as small fridges, kettles and in some cases, air conditioning. The vintage and stylish decor in some rooms adds a pleasant ambiance, although the overall furnishings are described as basic and sometimes scattered.
The cleanliness of the rooms is frequently praised with daily housekeeping ensuring that spaces remain tidy and well-maintained. Bathrooms, though sometimes in need of minor updates, are spacious and clean with sufficient showers and bathtubs. However, guests pointed out that room amenities could be improved, mentioning the lack of wardrobes, hangers and in some instances, air conditioning and extra mirrors.
Noise levels vary with some rooms facing courtyards for a quieter stay and others experiencing noise from the main road or nearby fitness areas. Moreover, rooms are reported to be quite warm, occasionally lacking proper ventilation or air conditioning, which poses an issue during heatwaves.
In summary, AXA Hotel provides a comfortable and clean environment with spacious rooms that meet essential needs and offer a pleasant stay. However, the minimalistic and sometimes outdated furnishing, as well as noise and temperature control issues, are areas that could benefit from enhancements.
At AXA Hotel, guests can expect a variety of bed options, from twin beds to large and spacious king beds. The general consensus is that the beds are incredibly comfortable and conducive to a good night's sleep, often described as comfy, cozy and supportive. Beds are noted to be soft, but not overly so with numerous mentions of the mattresses being comfortable and firm enough for a restful sleep.
Guests appreciate the cleanliness and freshness of the bed linens with many commenting on the beds being meticulously maintained and clean. Some reviews highlighted specific instances of excellent bedding quality, which contributed to an overall great sleep experience.
However, the comfort varies slightly depending on specific preferences. While many found the beds to be perfect, some pointed out that the pillows were too soft or uncomfortable. Others noted that the bed arrangements, such as two singles pushed together or the presence of low or narrow beds, might not be ideal for everyone. There were also mentions of the mattresses showing signs of wear or being too soft for some.
For those needing extra amenities, it's worth noting that issues like unavailability of extra blankets or the absence of a double bed sheet on double beds were pointed out, suggesting the hotel could improve on these small but essential details.
Overall, AXA Hotel earns high marks for its comfortable and well-maintained beds, offering guests a restful retreat at the end of their day.
AXA Hotel is consistently praised for its high standards of cleanliness, making it a reliable choice for travelers seeking a tidy and well-kept environment. Guests have consistently highlighted that the hotel is very clean, both in private rooms and public spaces. Rooms are described as clean, spacious and well-maintained with many mentioning that they are cleaned daily with fresh towels provided regularly. Reviewers have noted the effectiveness of the daily cleaning service, the cleanliness of the bathrooms and the overall impeccable hygiene of the facility.
The accommodations are not only clean but also cozy organized and functional with some guests benefiting from rooms that are both spacious and comfortable. The staff responsible for cleaning have been mentioned positively with some reviews appreciating their friendliness and dedication to maintaining high cleanliness standards.
Despite a few mentions of minor issues like occasional spiders, the overwhelming consensus is that AXA Hotel excels in cleanliness, making it a commendable choice for those who value a spotless stay. Its clean environment, coupled with a good location, makes it a practical and pleasant option for travelers.
The AXA Hotel boasts a commendable level of service, largely attributed to its consistently friendly and attentive staff. Guests frequently highlight the helpful and accommodating nature of the receptionists, particularly mentioning individuals like Alexander, Adam and Viktor for their exceptional service. The front desk team is noted for their warm welcome, efficiency and readiness to assist with any queries, often speaking multiple languages, including English and German.
Numerous reviews point out the professionalism and politeness of the hotel staff, mentioning their willingness to help with everything from providing local information and planning itineraries to managing early check-ins and special requests like organizing bouquets of flowers. This level of dedication and care creates an inviting and pleasant atmosphere for guests.
Despite the overwhelmingly positive feedback, a few reviews mention occasional encounters with inattentive or untrained staff, indicating room for improvement in consistency. However, these instances seem to be exceptions rather than the rule.
Overall, the AXA Hotel is praised for its friendly and supportive staff with guests appreciating their efforts to make stays comfortable and enjoyable. The courteous and approachable demeanor of the team, coupled with their efficient service, leaves a lasting positive impression on visitors.
Guests at AXA Hotel have expressed mixed experiences regarding the hotel's Wi-Fi service. While some reviews highlight that the Wi-Fi speed was solid and the connection quality was decent, others found the Internet to be inconsistent and at times, weak or completely inaccessible. A few mentioned that the hotel's free in-room Wi-Fi was available but often faced challenges such as fluctuating signals and limited access in some rooms and areas.
Overall, the Wi-Fi experience seemed to vary significantly among guests. Some enjoyed a perfectly working internet connection and considered it good enough for their needs, while others faced issues like poor reception, slow speeds during peak hours and difficulties accessing the connection on certain devices. Despite these challenges, the availability of free Wi-Fi and occasional good coverage offered some convenience to guests during their stay.
The AXA Hotel offers a spa experience that has been both appreciated and critiqued by its guests. The wellness facilities feature a swimming pool and a sauna, providing a relaxing environment for visitors. The sauna, which is connected to an adjacent fitness club and the small basement pool, have been highlighted as notable amenities. The wellness area offers various services, including massage, making it a good place to unwind.
Guests have found excellent value for money with transactions for spa services being straightforward. While the spa and swimming pool require an extra fee, discounts for the sauna are available to hotel guests, making them more affordable. The wellness facilities, described as very good and clean, contribute to a satisfying experience.
However, it should be noted that access to the spa is not included with the hotel booking and guests must pay separately to use the pool and sauna. The spa is also occasionally closed and some guests have mentioned that the facilities, while acceptable, could be better. Overall, for those willing to pay the additional fees, the AXA Hotel's spa provides a comfortable and pleasant experience.
AXA Hotel offers a well-equipped gym that garners positive feedback from its guests. The fitness studio is noted for its spaciousness and modern equipment. Many guests appreciate that the gym access is included in the room rate or available with a small surcharge, adding to the overall convenience. The facility is described as functional and one of the best hotel gyms with various equipment including barbells and running tracks, making it suitable for serious fitness enthusiasts.
However, there are a few concerns regarding noise from the fitness area in the mornings and the occasional loud gym music. Despite some guests facing issues with locker rooms and paying extra for access, the general sentiment is favorable with many highlighting the gym as a valuable amenity of the hotel. The presence of additional sports facilities, such as a sauna and pool, further enhances the fitness offerings at AXA Hotel, making it a solid choice for those prioritizing gym access during their stay.
'AXA Hotel' offers a mixed experience with its swimming pool facilities. Many guests appreciated the indoor, professional 25-meter pool, noting that it was clean and provided a great opportunity for morning exercise or unwinding. The pool and sauna facilities received positive feedback for being affordable and useful for a relaxing experience, while some guests commented on the pool being suitable for serious swimming given its straight lanes.
However, certain drawbacks were highlighted, such as the pool incurring an extra fee, which was not always communicated clearly. Access to the pool is subject to additional charges, often payable in cash only and this inconvenience was noted by several guests who were caught off guard by the hidden costs. Additionally, the hours of accessibility were limited, leading to some disappointment.
Some reviews mentioned that the pool was smaller than expected with occasional issues such as the water being too cold or the area itself needing renovation. The atmosphere at the pool was sometimes described as unpleasant due to unhelpful or rude staff and the lack of air conditioning in surrounding areas did not go unnoticed.
Despite these concerns, those who had direct access through certain bookings or chose to pay the fee generally found the pool to be a valued amenity during their stay.
AXA Hotel in Prague has garnered appreciation for its suitability for family stays. Guests frequently mention its family-friendly atmosphere and services, highlighting spacious and comfortable family rooms that accommodate the needs of parents and children alike. The hotel's location close to historical sites and shops adds convenience for family explorations, making it an excellent base for family trips.
Positive remarks emphasize the hotel’s amenities for children, including an excellent pool and the provision of a crib, bedding and high chair for younger guests. Families have enjoyed early check-in options, ensuring a smooth start to their stay. The staff are described as super friendly and always ready to assist, enhancing the overall family-friendly experience.
Couples with children, families checking in with kids and multi-member families have all appreciated the hotel’s accommodations. However, there are occasional mentions of family-specific issues, such as the absence of restrooms in certain family rooms and isolated concerns about nearby inappropriate products. Despite these, the general consensus recommends AXA Hotel for its spacious accommodations, family-centric amenities and helpful staff, making it a reliable choice for a family vacation in Prague.
Located in a central area, AXA Hotel immerses guests in the vibrant nightlife of Prague. Its proximity to the historic center and numerous nightlife spots makes it an ideal choice for those looking to experience the city's lively atmosphere. Within a short walk, visitors will find an array of bars, restaurants, pubs and even a casino, enhancing their stay with endless entertainment options. While the street noise might be an issue for some, the convenience of having nightlife-related establishments close by outweighs this minor drawback. The hotel's surroundings are known for attracting youth-oriented activities, friends gatherings, stag parties and large fun events, contributing to a bustling and exciting ambiance. For music, concerts, shopping and more, the AXA Hotel stands out as a gateway to enjoying Prague's energetic nightlife.
AXA Hotel offers a straightforward and functional experience that aligns well with its three-star rating. Guests appreciate the hotel's accessibility, making it a convenient choice for tourists. The quality-to-price ratio is frequently highlighted as a strong point, deeming it a great value for a budget-friendly stay. Although the furniture has a retro 70s look and the amenities are modest, the hotel meets the standards typically expected from a three-star establishment.
Cleanliness and a good location are recurring positives in reviews, making it a sensible option for those exploring the area. The rooms offer extended cooling options, though they lack air conditioning and rely on fans. The breakfast, while basic and sometimes noted for odd communication, is seen as reasonable for the hotel's category.
Guests agree that AXA Hotel is not a luxurious retreat but fulfills the needs of travelers looking for decent accommodations at a good price. The competent staff further enhances the experience, contributing to the overall satisfactory service of this hotel.
The AXA Hotel emerges as a well-maintained option that caters effectively to business travelers. Recognized for its good value for money and business-friendly management, it offers several facilities that are highly suitable for work-related stays. The hotel provides adequate meeting rooms and conference facilities, alongside rooms equipped with working desks, enhancing its functionality for business trips.
Guests appreciate the reliable wifi and comfortable environment, which are essential for maintaining productivity during their stay. Another highlighted feature is the modernism heritage decor, adding a unique touch to the business-oriented atmosphere of the hotel. Although some areas, like the small bathroom corners and dated air conditioning, suggest room for improvement, the overall business amenities and accommodations meet the expectations.
With options for corporate stays and well-organized business functions, the AXA Hotel is perceived as an adaptable and value-for-money choice for business travelers.
AXA Hotel in Prague is a standout option for travelers seeking accessible accommodations. The hotel's prime location ensures that public transportation, including tram and metro stations, is conveniently nearby. Visitors praise the easy access to the city center and various attractions, making it a great base for exploring the area. Communication before arrival is noted as being particularly good, ensuring a smooth check-in process.
Elevators service all floors, contributing significantly to the hotel's accessibility. Guests report accessible entrances and facilities with rooms specifically designed to be wheelchair-friendly. However, some caution that common areas and washrooms have limited accessibility features and some stairs and hallways might pose a challenge. Despite these minor setbacks, the hotel's proximity to public transportation and city attractions, combined with its overall accessibility-friendly facilities, make it a commendable choice for travelers with disabilities.
The indoor pool at AXA Hotel has drawn a variety of comments from guests, most of which acknowledge its impressive size and suitability for exercise. Many appreciate the large, clean swimming area and commend it as a great facility for those looking to maintain their fitness routine during their stay. The pool's 25 meters make it apt for proper swimming, contributing to its positive reception.
However, it's important to note that access to the pool generally requires an additional fee, which some guests found inconvenient. The pool is accessible to the public for a small charge and those who did not book directly through the hotel's website may have to pay extra. Despite this, there are mentions of the hotel offering a one-time free use.
The indoor pool’s water can be on the colder side and the area sometimes gets crowded, limiting the availability of loungers. In addition, some guests believe the pool area could benefit from some renovation.
The pool is operated externally in the basement and a few reviewers mention smaller basement pools, which are heated and more frequently utilized. Despite the mixed feedback about crowding and additional costs, the indoor pool at AXA Hotel is largely seen as a substantial amenity for both fitness enthusiasts and casual swimmers. Free gym facilities further complement the hotel's appeal to those looking to stay active.
The AXA Hotel offers a cozy and romantic atmosphere, making it an excellent choice for honeymooners looking for a memorable getaway. While the hotel does not have a specific honeymoon suite or honeymoon-specific features, it compensates with its charming setting and dedicated honeymoon packages available for couples. The friendly staff adds a welcoming touch, ensuring that guests feel well taken care of during their short vacation. Overall, the hotel is recognized for creating a romantic setting ideal for a honeymoon-worthy experience.
AXA Hotel is noted for being very dog-friendly, allowing pets to accompany guests in various areas of the hotel, including the dining room. Despite its accommodating policy toward dogs, the hotel lacks specific amenities for pets, such as bowls. While dogs are welcome and permitted in the hotel, additional features specifically catering to pets are not provided. Reviews consistently highlight the welcoming atmosphere for dogs, making it a suitable choice for pet owners. However, the absence of dedicated dog-friendly amenities is a notable gap in the otherwise positive dog-friendly experience at the hotel.
Location Show Map
Location
Breakfast
The inclusion of breakfast in the room price is frequently mentioned as a significant advantage, offering good value for money. Some reviews highlight the abundance and quality of the food with terms like "delicious," "tasty," and "very good" frequently used. The availability of vegan options is also a plus point for some guests.
However, there are criticisms around the breakfast experience as well. The lack of fresh fruits and vegetables is a common complaint, along with limited selections in certain areas, particularly for vegetarians. The coffee quality and availability of hot dishes receive mixed remarks and the breakfast room can become overcrowded and chaotic during peak times, causing long waits.
Despite these criticisms, the overall sentiment towards breakfast at AXA Hotel leans positive, appealing to a wide range of tastes and offering a satisfactory start to the day for most visitors.
Dinner
Fortunately, the hotel's location compensates for these dining limitations. With plenty of nearby restaurants, snacks and shopping options available, including Lidl and other convenient spots, guests can easily find alternative dining experiences outside the hotel. Overall, while AXA Hotel may not excel in all areas of its dining offerings, its strategic location provides ample opportunities to explore a variety of good restaurants in the vicinity.
Rooms
The cleanliness of the rooms is frequently praised with daily housekeeping ensuring that spaces remain tidy and well-maintained. Bathrooms, though sometimes in need of minor updates, are spacious and clean with sufficient showers and bathtubs. However, guests pointed out that room amenities could be improved, mentioning the lack of wardrobes, hangers and in some instances, air conditioning and extra mirrors.
Noise levels vary with some rooms facing courtyards for a quieter stay and others experiencing noise from the main road or nearby fitness areas. Moreover, rooms are reported to be quite warm, occasionally lacking proper ventilation or air conditioning, which poses an issue during heatwaves.
In summary, AXA Hotel provides a comfortable and clean environment with spacious rooms that meet essential needs and offer a pleasant stay. However, the minimalistic and sometimes outdated furnishing, as well as noise and temperature control issues, are areas that could benefit from enhancements.
Beds
Guests appreciate the cleanliness and freshness of the bed linens with many commenting on the beds being meticulously maintained and clean. Some reviews highlighted specific instances of excellent bedding quality, which contributed to an overall great sleep experience.
However, the comfort varies slightly depending on specific preferences. While many found the beds to be perfect, some pointed out that the pillows were too soft or uncomfortable. Others noted that the bed arrangements, such as two singles pushed together or the presence of low or narrow beds, might not be ideal for everyone. There were also mentions of the mattresses showing signs of wear or being too soft for some.
For those needing extra amenities, it's worth noting that issues like unavailability of extra blankets or the absence of a double bed sheet on double beds were pointed out, suggesting the hotel could improve on these small but essential details.
Overall, AXA Hotel earns high marks for its comfortable and well-maintained beds, offering guests a restful retreat at the end of their day.
Cleanliness
The accommodations are not only clean but also cozy organized and functional with some guests benefiting from rooms that are both spacious and comfortable. The staff responsible for cleaning have been mentioned positively with some reviews appreciating their friendliness and dedication to maintaining high cleanliness standards.
Despite a few mentions of minor issues like occasional spiders, the overwhelming consensus is that AXA Hotel excels in cleanliness, making it a commendable choice for those who value a spotless stay. Its clean environment, coupled with a good location, makes it a practical and pleasant option for travelers.
Staff
Numerous reviews point out the professionalism and politeness of the hotel staff, mentioning their willingness to help with everything from providing local information and planning itineraries to managing early check-ins and special requests like organizing bouquets of flowers. This level of dedication and care creates an inviting and pleasant atmosphere for guests.
Despite the overwhelmingly positive feedback, a few reviews mention occasional encounters with inattentive or untrained staff, indicating room for improvement in consistency. However, these instances seem to be exceptions rather than the rule.
Overall, the AXA Hotel is praised for its friendly and supportive staff with guests appreciating their efforts to make stays comfortable and enjoyable. The courteous and approachable demeanor of the team, coupled with their efficient service, leaves a lasting positive impression on visitors.
Wi-Fi
Overall, the Wi-Fi experience seemed to vary significantly among guests. Some enjoyed a perfectly working internet connection and considered it good enough for their needs, while others faced issues like poor reception, slow speeds during peak hours and difficulties accessing the connection on certain devices. Despite these challenges, the availability of free Wi-Fi and occasional good coverage offered some convenience to guests during their stay.
Spa
Guests have found excellent value for money with transactions for spa services being straightforward. While the spa and swimming pool require an extra fee, discounts for the sauna are available to hotel guests, making them more affordable. The wellness facilities, described as very good and clean, contribute to a satisfying experience.
However, it should be noted that access to the spa is not included with the hotel booking and guests must pay separately to use the pool and sauna. The spa is also occasionally closed and some guests have mentioned that the facilities, while acceptable, could be better. Overall, for those willing to pay the additional fees, the AXA Hotel's spa provides a comfortable and pleasant experience.
Gym
However, there are a few concerns regarding noise from the fitness area in the mornings and the occasional loud gym music. Despite some guests facing issues with locker rooms and paying extra for access, the general sentiment is favorable with many highlighting the gym as a valuable amenity of the hotel. The presence of additional sports facilities, such as a sauna and pool, further enhances the fitness offerings at AXA Hotel, making it a solid choice for those prioritizing gym access during their stay.
Pool
However, certain drawbacks were highlighted, such as the pool incurring an extra fee, which was not always communicated clearly. Access to the pool is subject to additional charges, often payable in cash only and this inconvenience was noted by several guests who were caught off guard by the hidden costs. Additionally, the hours of accessibility were limited, leading to some disappointment.
Some reviews mentioned that the pool was smaller than expected with occasional issues such as the water being too cold or the area itself needing renovation. The atmosphere at the pool was sometimes described as unpleasant due to unhelpful or rude staff and the lack of air conditioning in surrounding areas did not go unnoticed.
Despite these concerns, those who had direct access through certain bookings or chose to pay the fee generally found the pool to be a valued amenity during their stay.
Family
Positive remarks emphasize the hotel’s amenities for children, including an excellent pool and the provision of a crib, bedding and high chair for younger guests. Families have enjoyed early check-in options, ensuring a smooth start to their stay. The staff are described as super friendly and always ready to assist, enhancing the overall family-friendly experience.
Couples with children, families checking in with kids and multi-member families have all appreciated the hotel’s accommodations. However, there are occasional mentions of family-specific issues, such as the absence of restrooms in certain family rooms and isolated concerns about nearby inappropriate products. Despite these, the general consensus recommends AXA Hotel for its spacious accommodations, family-centric amenities and helpful staff, making it a reliable choice for a family vacation in Prague.
Nightlife
3 Star
Cleanliness and a good location are recurring positives in reviews, making it a sensible option for those exploring the area. The rooms offer extended cooling options, though they lack air conditioning and rely on fans. The breakfast, while basic and sometimes noted for odd communication, is seen as reasonable for the hotel's category.
Guests agree that AXA Hotel is not a luxurious retreat but fulfills the needs of travelers looking for decent accommodations at a good price. The competent staff further enhances the experience, contributing to the overall satisfactory service of this hotel.
Business
Guests appreciate the reliable wifi and comfortable environment, which are essential for maintaining productivity during their stay. Another highlighted feature is the modernism heritage decor, adding a unique touch to the business-oriented atmosphere of the hotel. Although some areas, like the small bathroom corners and dated air conditioning, suggest room for improvement, the overall business amenities and accommodations meet the expectations.
With options for corporate stays and well-organized business functions, the AXA Hotel is perceived as an adaptable and value-for-money choice for business travelers.
Accessible
Elevators service all floors, contributing significantly to the hotel's accessibility. Guests report accessible entrances and facilities with rooms specifically designed to be wheelchair-friendly. However, some caution that common areas and washrooms have limited accessibility features and some stairs and hallways might pose a challenge. Despite these minor setbacks, the hotel's proximity to public transportation and city attractions, combined with its overall accessibility-friendly facilities, make it a commendable choice for travelers with disabilities.
Indoor Pool
However, it's important to note that access to the pool generally requires an additional fee, which some guests found inconvenient. The pool is accessible to the public for a small charge and those who did not book directly through the hotel's website may have to pay extra. Despite this, there are mentions of the hotel offering a one-time free use.
The indoor pool’s water can be on the colder side and the area sometimes gets crowded, limiting the availability of loungers. In addition, some guests believe the pool area could benefit from some renovation.
The pool is operated externally in the basement and a few reviewers mention smaller basement pools, which are heated and more frequently utilized. Despite the mixed feedback about crowding and additional costs, the indoor pool at AXA Hotel is largely seen as a substantial amenity for both fitness enthusiasts and casual swimmers. Free gym facilities further complement the hotel's appeal to those looking to stay active.
Honeymoon
Dog Friendly
Yes, AXA Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
Yes, a spa is available at AXA Hotel.
Yes, AXA Hotel welcomes dogs.
No, parking facilities aren't available at AXA Hotel.
Yes, AXA Hotel has a gym.
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