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Summary of reviewsPiajo Relax Hotel has received favorable reviews across various key aspects, making it a popular choice for those seeking a serene retreat near Bergamo. Its location is particularly praised for its stunning, tranquil setting on a small hill above Nembro, offering breathtaking views of the surrounding countryside and cityscape. The greenery and nature that envelop the hotel contribute to its idyllic charm. While the seclusion calls for a car to conveniently access the hotel, its proximity to Bergamo and the airport maintains its appeal.
The breakfast experience at Piajo Relax Hotel is highly acclaimed, featuring a rich and abundant selection that caters to a variety of tastes. The offerings are frequently described as delicious and well-presented with high-quality coffee adding to the appeal. However, some guests desire more variety and fresh vegetables and there are occasional mentions of additional charges for specific items like fried eggs or omelets.
Dining at the hotel, particularly at the Aroma restaurant, is considered a highlight by many guests. The restaurant earns accolades for its high-quality, fresh and unique dishes, paired with a pleasant atmosphere and attentive staff. Despite the few mentions of small portions and higher prices, the overall dining experience is deemed exceptional and memorable.
The rooms are generally well-received for their comfort, modern decor and cleanliness. Many guests appreciate the luxurious amenities, such as whirlpool bathtubs and balconies with stunning views. However, there are minor criticisms regarding some outdated rooms, insufficient lighting and occasional maintenance issues. The hotel's pristine cleanliness extends throughout its premises, including the spa, common areas and accommodations, contributing to its high standards and overall guest satisfaction.
Staff members at Piajo Relax Hotel are frequently commended for their professionalism, friendliness and helpfulness. Their courteous and enthusiastic approach significantly enhances the guest experience, although there are occasional mentions of inconsistent service and communication issues among a few staff members.
While the WiFi service is a point of contention with some guests experiencing unreliable connectivity, particularly in rooms, it does meet basic internet needs when functional. The spa facilities, on the other hand, are widely praised for their luxury, cleanliness and effective treatments. Despite some concerns about additional costs and limited access times, the spa remains a standout feature for its relaxing and high-quality experience.
The gym adds value to the stay with its well-maintained, albeit basic, facilities. Guests appreciate the fitness area but note the limited operating hours and lack of ventilation as areas for improvement.
The pool area receives positive feedback for its clean, well-kept and aesthetically pleasing environment with both indoor and outdoor heated pools enhancing the relaxation experience. However, the additional charges for pool access and occasional overcrowding are noted as potential drawbacks.
Parking at Piajo Relax Hotel is generally convenient and ample with free, easily accessible spaces. Some challenges arise during events, but overall, the parking facilities are appreciated.
In summary, Piajo Relax Hotel offers a serene and picturesque escape with luxurious amenities, high-quality dining and professional staff. While there are minor areas for improvement, the overall guest experience is highly positive, making it a recommended destination for relaxation and retreat.
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