Eurostars i-hotel Madrid
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Summary of reviewsEurostars i-hotel Madrid offers a tranquil and well-connected location, particularly suited for business travelers and those with specific needs like visiting nearby hospitals or attending events at venues such as the Kinépolis cinema complex. Located in Ciudad de la Imagen, it provides easy access to public transport, including a metro and light rail station, ensuring a quick 20-minute commute to Madrid’s city center. Its proximity to the M40 highway, dining options and a shopping center, coupled with free parking, enhances its appeal despite its somewhat isolated setting.
The breakfast at Eurostars i-hotel Madrid is a standout feature, receiving high praise for its variety, quality and the attentive service by staff, especially Mercedes. Guests enjoy the substantial buffet selection, which includes healthy options and specific items like scrambled eggs and natural orange juice. While a few found it pricey or had minor complaints about certain items, the overall consensus is positive.
The dinner services, however, elicit mixed feelings. While some find the cafeteria's meals acceptable, others criticize the restaurant for its limited menu, small portions and high prices. Operational issues, such as early closures and unavailability on weekends, add to the inconvenience, especially given the hotel's remote location.
Room reviews are generally favorable with guests appreciating the spacious, clean and comfortable accommodations. The large, bright rooms come well-equipped, contributing to a restful stay. However, outdated furniture, air conditioning issues and occasional lapses in cleanliness are noted as areas needing improvement.
Cleanliness throughout the hotel is often applauded, though some deterioration in exterior areas and maintenance lapses are mentioned. Despite these issues, the friendly and efficient cleaning staff maintain a generally clean environment, adding to the hotel’s appeal.
The staff at Eurostars i-hotel Madrid receive high marks for their friendliness and professionalism, significantly enhancing the guest experience. Specific individuals, like Inés at the front desk, are frequently commended for their exceptional service. Despite occasional instances of less friendly service, guests appreciate the overall supportive and welcoming attitude of the staff.
WiFi service is another appreciated amenity, described as free, accessible and reliable by many guests, although some report occasional connectivity issues.
Families find Eurostars i-hotel Madrid to be a comfortable and practical choice, thanks to spacious rooms and inclusive facilities like the excellent breakfast accommodating dietary restrictions. The hotel’s proximity to an amusement park and the availability of private parking further bolster its family-friendly credentials.
The comfort of the beds garners mixed reviews; many guests praise the beds for their comfort, contributing to a pleasant stay, while others point out issues with mattresses and pillows. However, the overall consensus leans positive.
As a four-star hotel, Eurostars i-hotel Madrid struggles to meet certain expectations. Despite commendable aspects like breakfast and attentive service, guests often feel the facilities and maintenance fall short of four-star standards.
Eurostars i-hotel Madrid stands out as a suitable option for business travelers with its strategic location near business parks, excellent conference facilities, professional staff and a conducive environment for work. Despite its few shortcomings, it offers a generally positive experience, particularly for those with specific needs or business orientations.
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The breakfast at Eurostars i-hotel Madrid is a standout feature, receiving high praise for its variety, quality and the attentive service by staff, especially Mercedes. Guests enjoy the substantial buffet selection, which includes healthy options and specific items like scrambled eggs and natural orange juice. While a few found it pricey or had minor complaints about certain items, the overall consensus is positive.
The dinner services, however, elicit mixed feelings. While some find the cafeteria's meals acceptable, others criticize the restaurant for its limited menu, small portions and high prices. Operational issues, such as early closures and unavailability on weekends, add to the inconvenience, especially given the hotel's remote location.
Room reviews are generally favorable with guests appreciating the spacious, clean and comfortable accommodations. The large, bright rooms come well-equipped, contributing to a restful stay. However, outdated furniture, air conditioning issues and occasional lapses in cleanliness are noted as areas needing improvement.
Cleanliness throughout the hotel is often applauded, though some deterioration in exterior areas and maintenance lapses are mentioned. Despite these issues, the friendly and efficient cleaning staff maintain a generally clean environment, adding to the hotel’s appeal.
The staff at Eurostars i-hotel Madrid receive high marks for their friendliness and professionalism, significantly enhancing the guest experience. Specific individuals, like Inés at the front desk, are frequently commended for their exceptional service. Despite occasional instances of less friendly service, guests appreciate the overall supportive and welcoming attitude of the staff.
WiFi service is another appreciated amenity, described as free, accessible and reliable by many guests, although some report occasional connectivity issues.
Families find Eurostars i-hotel Madrid to be a comfortable and practical choice, thanks to spacious rooms and inclusive facilities like the excellent breakfast accommodating dietary restrictions. The hotel’s proximity to an amusement park and the availability of private parking further bolster its family-friendly credentials.
The comfort of the beds garners mixed reviews; many guests praise the beds for their comfort, contributing to a pleasant stay, while others point out issues with mattresses and pillows. However, the overall consensus leans positive.
As a four-star hotel, Eurostars i-hotel Madrid struggles to meet certain expectations. Despite commendable aspects like breakfast and attentive service, guests often feel the facilities and maintenance fall short of four-star standards.
Eurostars i-hotel Madrid stands out as a suitable option for business travelers with its strategic location near business parks, excellent conference facilities, professional staff and a conducive environment for work. Despite its few shortcomings, it offers a generally positive experience, particularly for those with specific needs or business orientations.
Hotel with Tennis Courts
Provides access to tennis courts, making it a suitable option for guests looking to engage in sports and recreation. The availability of these facilities adds to the hotel's overall appeal.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
Eurostars i-hotel Madrid boasts a location that offers both tranquility and convenience for specific needs. Situated in Ciudad de la Imagen, the hotel is especially ideal for business travelers or those attending events at nearby venues such as the Kinépolis cinema complex. Guests appreciate the peacefulness of the area, making it suitable for work without distractions.
Public transportation is accessible with a metro and light rail station within walking distance, providing a direct link to Madrid's city center in about 20 minutes. The M40 highway is also nearby, ensuring easy car access to central Madrid, Warner Parks and other destinations.
For those with specific needs, such as visiting Quiron hospital or attending a wedding in Boadilla del Monte, the hotel's location proves advantageous. Its proximity to the UPM campus, Monteprincipe Campus and the Majadahonda area also make it a practical choice for certain visitors.
While some guests note that the hotel is far from central Madrid and located in an industrial or somewhat isolated area, it remains well-connected by public transport and roads. The quiet location is often highlighted as a positive aspect, providing a restful retreat from the hustle and bustle of the city.
Despite being on the outskirts, the hotel is within a short drive or walk to various dining options, including fast food restaurants and a nearby shopping center. Free parking and good value for money further enhance its appeal.
In summary, Eurostars i-hotel Madrid's location is ideal for those looking for a quiet, well-connected base for business or specific purposes, even though it is a bit removed from the center of Madrid.
At Eurostars i-hotel Madrid, the breakfast experience receives an overwhelmingly positive reception from guests, although it's not without its occasional imperfections. Many travelers praise the breakfast buffet as complete, varied and delicious. Guests particularly appreciate the wide selection of foods available and some even highlight the healthy options. The attention and professionalism of the breakfast room staff, especially mentioning Mercedes, contribute significantly to the pleasant experience.
The buffet breakfast is frequently described as amazing and exceptional with many guests considering it one of the best features of the hotel. They note it offers a substantial variety, ensuring a hearty start to the day. The scrambled eggs, natural orange juice and the reasonable quantity of choices are among the specific items that guests enjoy. The peaceful atmosphere and the complimentary parking are additional perks that enhance the breakfast experience.
However, there are a few criticisms to be aware of. Some guests find the breakfast a bit pricey with limited hot food options and occasional issues such as watery coffee and broken coffee machines. The quality of certain items like the fruit and pastries has also been remarked as lacking by some reviewers. Additionally, a few guests noted that the breakfast schedule could be more accommodating with late opening times and ended service earlier than preferred.
Overall, despite some areas for improvement, the breakfast at Eurostars i-hotel Madrid appears to be a well-received component of the guest experience, particularly due to its variety, quality and the friendly staff.
Guests of the Eurostars i-hotel Madrid have mixed feelings about the dining options available at the hotel. While some found the meals in the cafeteria to be very good and acceptable, there were numerous concerns about the restaurant's limited menu and the small portions of food. The food at the restaurant was also described as very bad by some with high prices that did not justify the quality.
The restaurant and bar services appear to have operational issues, often closing early and not being available on weekends. This left many guests without dining options at the hotel during these times and with the hotel's somewhat isolated location, finding alternative dining options nearby was challenging. The lack of consistent availability of the cafeteria and restaurant seemed to inconvenience several visitors.
Despite these drawbacks, the restaurant’s remaining open hours, especially until 11 PM during weekdays, was appreciated by some. Overall, while the dining options have potential, improvements in availability and variety could greatly enhance the guest experience.
The rooms at Eurostars i-hotel Madrid receive high praise for their spaciousness and comfort. Many guests appreciate the ample space, highlighting the large and bright rooms as a significant positive. The rooms are often described as clean, modern and well-equipped with functional bathrooms and convenient design elements, such as thoughtful window coverings instead of blackout curtains. Travelers find the beds to be very comfortable, which adds to the overall restful experience. The hotel's location is noted to provide tranquility, complemented by beautiful views for some rooms.
However, there are areas that need improvement. A number of reviews mention outdated furniture and the overall need for room maintenance and renovation. Issues with air conditioning are frequently cited with some guests reporting uncomfortably low temperatures or noisy units. Cleanliness is generally good, although there have been occasional lapses reported, such as rooms with a lingering smell of smoke or insufficient towels.
Overall, the spacious and comfortable rooms, along with good facilities and cleanliness standards, stand out as the strong points of Eurostars i-hotel Madrid, making it a decent choice for travelers, albeit with some room for modernization and better maintenance.
Eurostars i-hotel Madrid receives mixed reviews when it comes to the comfort of its beds. Many guests highlight the comfort of the beds, describing them as very comfortable, super comfortable and even superb. Some reviews note that the hotel features large and cozy beds, contributing to an overall pleasant stay. The rooms themselves are often praised for being clean, well-maintained and peaceful with comfortable and soft bedding.
However, not all feedback is positive. Some guests mention issues with the mattresses and pillows, describing them as uncomfortable, old and even horrible in certain cases. Specific complaints include mattresses being sunk, deformed or creaking. The comfort of extra beds also comes under criticism, as they are frequently highlighted as particularly uncomfortable.
Despite the mixed opinions, the general consensus leans toward a positive experience, emphasizing the comfortable bedding and the overall coziness of the hotel environment.
Eurostars i-Hotel Madrid generally receives high marks for cleanliness with numerous guests noting that the rooms and facilities are very clean and well-maintained. Guests often find their rooms clean, comfortable and spacious, contributing to an overall positive experience. The cleaning staff consistently strive to keep the rooms in excellent condition and everything appears to be cleaned in detail.
However, some reviews point out that the hotel's exterior and certain facilities show signs of wear and need refreshing. Issues such as rust on metal elements, outdated bathrooms and the facade's poor condition were mentioned. Some guests also reported specific cleanliness lapses like dirty sheets, a hair on the bed and rooms that require more thorough cleaning. While common areas sometimes missed the mark, the hotel's cleanliness is frequently highlighted with many considering it to provide good value for its level of cleanliness.
Despite some areas needing improvement, including better maintenance and more frequent dusting, the hotel's overall clean environment and the friendly and efficient cleaning staff stand out. The free parking and practical amenities add to the convenience, making it a solid choice for travelers prioritizing a clean and comfortable stay.
Guests of Eurostars i-hotel Madrid have collectively praised the hotel's staff for their friendliness, attentiveness and professionalism. Reviewers consistently highlight the positive and helpful attitudes of the reception and restaurant personnel. Many guests were particularly impressed with the warm, personable service they received during their stay, noting the staff's willingness to go above and beyond to address their needs and provide excellent customer care.
While the majority of feedback reflects a highly supportive and welcoming staff, there were occasional criticisms of less friendly service during breakfast or sporadic unresponsiveness. Despite these few critiques, the emphasis remains predominantly on the staff's exemplary behavior with many guests appreciating the efficiency, knowledge and courteous demeanor of the employees.
The attentive nature of the staff is frequently mentioned, from the friendly reception team to the cleaning and dining room personnel. Guests also commend specific individuals, such as Inés at the front desk and Mercedes at the breakfast buffet, for their exceptional service. Overall, the staff's dedication to creating a pleasant atmosphere contributes significantly to the positive experiences reported by many visitors.
The WiFi experience at Eurostars i-hotel Madrid showcases a mixed set of reviews but demonstrates several positive aspects. Guests have praised the WiFi for being free of charge with many noting its excellent connection and reliability. The ease of access and good coverage throughout the hotel have been highlighted as positive points, making it convenient for guests to stay connected. Some reviews mentioned acceptable speeds and even described the free WiFi as phenomenal. However, there were also reports of intermittent connectivity issues with some guests experiencing no WiFi access for 24 hours or finding the connection weak and slow at times. Overall, while the WiFi service at Eurostars i-hotel Madrid is commendable for being free and generally reliable, occasional disruptions may occur.
Eurostars i-hotel Madrid is highly regarded for its family-friendly atmosphere, making it an ideal option for those traveling with children. Reviewers frequently mention the spacious and comfortable rooms that can easily accommodate families, ensuring a restful stay. One standout aspect is the hotel's excellent breakfast, which includes options for guests with celiac disease, making it inclusive for families with dietary restrictions.
The facility's overall comfort and the availability of private parking further enhance its convenience for family visits. Located near an amusement park, the hotel provides easy access to fun activities for kids. Families appreciate the good location for their trips, as it allows for both leisure and comfort.
While there are a few concerns about maintenance, the majority of the feedback highlights the hotel's suitability for family stays, from sharing rooms with young children to the provision of family beds. Overall, Eurostars i-hotel Madrid offers a reliable and pleasant experience for families looking to enjoy Madrid.
Eurostars i-hotel Madrid seems to be struggling to meet the expectations that come with a four-star rating. A number of guests have pointed out that the hotel appears neglected and in need of better maintenance. The general sentiment is that the facilities don't quite live up to the standards one would expect from a hotel of this caliber. Despite being marketed as a four-star establishment, many visitors feel it falls short with some stating that it seems more like a three-star venue at best.
On a more positive note, aspects such as the breakfast and overall attention have been highlighted positively, suggesting that certain services still uphold a decent standard. The quality-price ratio has also been seen as reasonable by some, though this is overshadowed by the recurring issues concerning the hotel's upkeep and overall condition.
In summary, while there are commendable aspects to Eurostars i-hotel Madrid, it appears that there is significant room for improvement, especially in terms of maintenance and general upkeep, to truly reflect a four-star experience.
Eurostars i-hotel Madrid stands out as a highly suitable option for business travelers, particularly those with activities centered around the Ciudad de Imagen and nearby business parks. Its strategic location close to the Madrid Business Park and financial districts makes it ideal for work-related stays. The hotel boasts excellent facilities for conferences and meetings, featuring dedicated spaces that cater specifically to business needs.
The professional staff enhances the overall experience, ensuring smooth operations for any business event. Guests appreciate the large, well-equipped rooms, which provide a comfortable stay and the hotel maintains a quiet, clean and functional environment conducive to work. Additionally, easy access to Wi-Fi and parking further supports the convenience for business guests.
While the hotel might appear a little abandoned, it remains effective for its purpose. The coffee shop serves as an informal meeting spot and the overall setup is designed to meet the demands of business travelers. In summary, Eurostars i-hotel Madrid offers a well-positioned, comfortable and efficient setting for anyone visiting Madrid on business.
Eurostars i-hotel Madrid scores well for its accessibility with guests noting the location as being particularly well connected both by road and by metro. The hotel rooms include facilities for guests with disabilities with one guest mentioning the availability of a correct room with under shower transfer. General accessibility within the hotel is noted, albeit with some reservations about its current state. There are mentions of the hotel showing signs of age and requiring updates and maintenance, but these concerns are somewhat offset by positive experiences with accommodating and compensatory gestures from the staff, such as upgrades to suites. The reception area is noted to be quite small, which may affect the initial impression. Overall, Eurostars i-hotel Madrid provides a commendable level of accessibility, complemented by a helpful staff, though it might benefit from some updates and maintenance.
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Location
Public transportation is accessible with a metro and light rail station within walking distance, providing a direct link to Madrid's city center in about 20 minutes. The M40 highway is also nearby, ensuring easy car access to central Madrid, Warner Parks and other destinations.
For those with specific needs, such as visiting Quiron hospital or attending a wedding in Boadilla del Monte, the hotel's location proves advantageous. Its proximity to the UPM campus, Monteprincipe Campus and the Majadahonda area also make it a practical choice for certain visitors.
While some guests note that the hotel is far from central Madrid and located in an industrial or somewhat isolated area, it remains well-connected by public transport and roads. The quiet location is often highlighted as a positive aspect, providing a restful retreat from the hustle and bustle of the city.
Despite being on the outskirts, the hotel is within a short drive or walk to various dining options, including fast food restaurants and a nearby shopping center. Free parking and good value for money further enhance its appeal.
In summary, Eurostars i-hotel Madrid's location is ideal for those looking for a quiet, well-connected base for business or specific purposes, even though it is a bit removed from the center of Madrid.
Breakfast
The buffet breakfast is frequently described as amazing and exceptional with many guests considering it one of the best features of the hotel. They note it offers a substantial variety, ensuring a hearty start to the day. The scrambled eggs, natural orange juice and the reasonable quantity of choices are among the specific items that guests enjoy. The peaceful atmosphere and the complimentary parking are additional perks that enhance the breakfast experience.
However, there are a few criticisms to be aware of. Some guests find the breakfast a bit pricey with limited hot food options and occasional issues such as watery coffee and broken coffee machines. The quality of certain items like the fruit and pastries has also been remarked as lacking by some reviewers. Additionally, a few guests noted that the breakfast schedule could be more accommodating with late opening times and ended service earlier than preferred.
Overall, despite some areas for improvement, the breakfast at Eurostars i-hotel Madrid appears to be a well-received component of the guest experience, particularly due to its variety, quality and the friendly staff.
Dinner
The restaurant and bar services appear to have operational issues, often closing early and not being available on weekends. This left many guests without dining options at the hotel during these times and with the hotel's somewhat isolated location, finding alternative dining options nearby was challenging. The lack of consistent availability of the cafeteria and restaurant seemed to inconvenience several visitors.
Despite these drawbacks, the restaurant’s remaining open hours, especially until 11 PM during weekdays, was appreciated by some. Overall, while the dining options have potential, improvements in availability and variety could greatly enhance the guest experience.
Rooms
However, there are areas that need improvement. A number of reviews mention outdated furniture and the overall need for room maintenance and renovation. Issues with air conditioning are frequently cited with some guests reporting uncomfortably low temperatures or noisy units. Cleanliness is generally good, although there have been occasional lapses reported, such as rooms with a lingering smell of smoke or insufficient towels.
Overall, the spacious and comfortable rooms, along with good facilities and cleanliness standards, stand out as the strong points of Eurostars i-hotel Madrid, making it a decent choice for travelers, albeit with some room for modernization and better maintenance.
Beds
However, not all feedback is positive. Some guests mention issues with the mattresses and pillows, describing them as uncomfortable, old and even horrible in certain cases. Specific complaints include mattresses being sunk, deformed or creaking. The comfort of extra beds also comes under criticism, as they are frequently highlighted as particularly uncomfortable.
Despite the mixed opinions, the general consensus leans toward a positive experience, emphasizing the comfortable bedding and the overall coziness of the hotel environment.
Cleanliness
However, some reviews point out that the hotel's exterior and certain facilities show signs of wear and need refreshing. Issues such as rust on metal elements, outdated bathrooms and the facade's poor condition were mentioned. Some guests also reported specific cleanliness lapses like dirty sheets, a hair on the bed and rooms that require more thorough cleaning. While common areas sometimes missed the mark, the hotel's cleanliness is frequently highlighted with many considering it to provide good value for its level of cleanliness.
Despite some areas needing improvement, including better maintenance and more frequent dusting, the hotel's overall clean environment and the friendly and efficient cleaning staff stand out. The free parking and practical amenities add to the convenience, making it a solid choice for travelers prioritizing a clean and comfortable stay.
Staff
While the majority of feedback reflects a highly supportive and welcoming staff, there were occasional criticisms of less friendly service during breakfast or sporadic unresponsiveness. Despite these few critiques, the emphasis remains predominantly on the staff's exemplary behavior with many guests appreciating the efficiency, knowledge and courteous demeanor of the employees.
The attentive nature of the staff is frequently mentioned, from the friendly reception team to the cleaning and dining room personnel. Guests also commend specific individuals, such as Inés at the front desk and Mercedes at the breakfast buffet, for their exceptional service. Overall, the staff's dedication to creating a pleasant atmosphere contributes significantly to the positive experiences reported by many visitors.
Wi-Fi
Family
The facility's overall comfort and the availability of private parking further enhance its convenience for family visits. Located near an amusement park, the hotel provides easy access to fun activities for kids. Families appreciate the good location for their trips, as it allows for both leisure and comfort.
While there are a few concerns about maintenance, the majority of the feedback highlights the hotel's suitability for family stays, from sharing rooms with young children to the provision of family beds. Overall, Eurostars i-hotel Madrid offers a reliable and pleasant experience for families looking to enjoy Madrid.
4 Star
On a more positive note, aspects such as the breakfast and overall attention have been highlighted positively, suggesting that certain services still uphold a decent standard. The quality-price ratio has also been seen as reasonable by some, though this is overshadowed by the recurring issues concerning the hotel's upkeep and overall condition.
In summary, while there are commendable aspects to Eurostars i-hotel Madrid, it appears that there is significant room for improvement, especially in terms of maintenance and general upkeep, to truly reflect a four-star experience.
Business
The professional staff enhances the overall experience, ensuring smooth operations for any business event. Guests appreciate the large, well-equipped rooms, which provide a comfortable stay and the hotel maintains a quiet, clean and functional environment conducive to work. Additionally, easy access to Wi-Fi and parking further supports the convenience for business guests.
While the hotel might appear a little abandoned, it remains effective for its purpose. The coffee shop serves as an informal meeting spot and the overall setup is designed to meet the demands of business travelers. In summary, Eurostars i-hotel Madrid offers a well-positioned, comfortable and efficient setting for anyone visiting Madrid on business.
Accessible
No, Eurostars i-hotel Madrid doesn't have any pool.
No, a spa isn't available at Eurostars i-hotel Madrid.
No, Eurostars i-hotel Madrid doesn't allow dogs.
No, parking facilities aren't available at Eurostars i-hotel Madrid.
No, Eurostars i-hotel Madrid doesn't have a gym.
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