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Summary of reviewsPlatinum Residence Boutique reaps praise from its guests for several commendable aspects, establishing its reputation as a desirable choice for both leisure and business travelers.
One of the standout features is its prime location, which balances convenience and tranquility. Set in a beautifully restored building near the city center, it offers easy access to major attractions, key transport hubs and the serene escape of a nearby park. The facility’s proximity to business centers and the stadium further enhances its allure for diverse visitors.
Breakfast at Platinum Residence Boutique is highly favored, often described as delicious, varied and creatively presented. Guests particularly appreciate the fresh dishes like omelettes and beef tartare, complemented by excellent coffee in a delightful, plant-filled venue. The pleasant and professional breakfast staff further elevate the start to the day. Similarly, the dinner experience excels with many guests praising the high-quality, beautifully presented meals available at reasonable prices.
The hotel’s rooms receive much accolade for their elegant decor, spaciousness and comfort. Despite some minor critiques regarding smaller rooms and occasional street noise, most guests are impressed by the modern amenities, clean environment and soundproof interiors that promise a restful stay. The bathrooms, albeit occasionally noted as less functional, are appreciated for their design and large showers.
Cleanliness is another strong point with guests consistently commending the spotless rooms and common areas. The diligent housekeeping ensures everything remains fresh and well-maintained, contributing to a hygienic and pleasant atmosphere.
The staff at Platinum Residence Boutique stands out for their friendliness, professionalism and accommodation. Whether at the front desk or in the restaurant, the personnel’s dedication to guest comfort significantly enhances the overall experience. Guests frequently highlight the warm and supportive service with notable mentions of exceptional staff members like Natalia.
While the free WiFi generally meets guests’ needs with good speed and coverage, the gym receives mixed feedback for its limited size and equipment. Parking, though available and safe, poses some challenges due to limited spaces and additional fees.
Families find the hotel inviting and convenient with spacious rooms and family-friendly amenities such as cribs and high chairs. The nearby park with a playground further adds to its appeal for those traveling with children.
The beds at Platinum Residence Boutique are largely comfortable, featuring firm mattresses that many guests find ideal for a good night’s sleep. While some note preferences for softer bedding and occasional issues with maintenance, the overall feedback is positive.
For business travelers, the hotel stands out with its convenient location, clean facilities and professional service, making it an excellent choice for conferences and work-related stays. The amenities and air conditioning contribute to a productive environment.
Overall, Platinum Residence Boutique successfully combines comfort, elegance and a high standard of service, making it a recommended choice for a refined and enjoyable stay. Show more
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Categories
Family Friendly Hotel
The hotel offers family-friendly amenities, including child care services. It provides comfortable accommodations suitable for families.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Parking
Offers parking to guests. As a boutique hotel, it combines personalized service with the convenience of on-site parking.
EV charging stations
Hotel with EV Charging Stations
According to the source data, this hotel is equipped with an EV charging station, offering guests the convenience of on-site charging.
4-Star Hotel
This boutique residence offers stylish accommodations and personalized service. It is known for its comfortable rooms and attention to detail.
Hotel where Extra Health & Safety Measures Have Been Taken
Offers apartment-style accommodations, potentially reducing contact with other guests. Boutique status suggests attention to detail in cleanliness. Likely implements enhanced cleaning protocols in rooms.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Polska Organizacja Turystyczna- Obiekt bezpieczny Higienicznie
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? No
Answers last updated by Platinum Residence Boutique
Comfort Double RoomExtra spacious room decorated with warm colours and soft fabric. A free bottle of mineral water is offered.
Single RoomProviding free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned single room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a safe deposit box as well as city views. The unit offers 1 bed.
Deluxe Double RoomThese rooms are larger, elegant and feature a balcony, a minibar, bathrobes, slippers as well as tea/coffee facilities.
Superior Double RoomThese rooms are larger and consist of 2 rooms, a living room and a bedroom with sofa bed. They feature a balcony, a minibar, bathrobes, slippers as well as tea/coffee facilities.
Standard Double RoomThese rooms feature slippers as well as tea/coffee facilities.
Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a safe deposit box as well as city views. The unit has 1 bed.
Guest Reviews
8.7
Very Good
Location
Platinum Residence Boutique enjoys a prime location that satisfies the diverse needs of its guests. Its proximity to the city center makes it an excellent choice for those seeking a blend of convenience and tranquility. The hotel stands in a beautifully restored building, adding a touch of charm to its surroundings. Guests appreciate its peaceful setting, despite being close to major attractions, restaurants and shops.
The nearby city park offers a serene escape and provides easy access to public transportation, making excursions around the city hassle-free. Many visitors find the short distance to key transport hubs like Poznań Główny train station and the airport particularly advantageous. The hotel's close vicinity to the stadium is ideal for sports enthusiasts looking for luxury accommodations.
Whether it's for business or leisure, the location caters to various needs, from attending events to exploring the old town. With bus and tram stops nearby, reaching different parts of Poznan is straightforward and even a simple stroll from the train station can lead you to the hotel. The combination of a central yet calm environment makes Platinum Residence Boutique a convenient and restful choice for travelers.
Breakfast
Platinum Residence Boutique has garnered highly favorable reviews for its breakfast offerings, creating an inviting start to the day for its guests. Most reviews praise the breakfast for being delicious with frequent mentions of a rich, varied and creatively presented spread. Guests appreciated the excellent and diverse options available, often highlighting the inclusion of freshly prepared dishes like pastes, smoothies, omelettes and the hotel's signature beef tartare. The coffee was noted to complement the meal perfectly and the aesthetically pleasing breakfast venue, described as orangery-like with abundant plant life, further enhanced the dining experience.
The service at breakfast was consistently lauded with the staff being described as pleasant, professional and attentive. Reviews commended the breakfast for being well-organized and aesthetically presented, adding that the fresh, high-quality products were elegantly served. Despite a few minor critiques such as the scrambled eggs needing to be warmer or the breakfast timing being a bit short for some, the overall consensus remains overwhelmingly positive. The ambiance, paired with the delightful and varied breakfast menu, leaves a lasting impression on guests, many of whom regard the breakfast at Platinum Residence Boutique as an unmissable part of their stay.
Dinner
The dining experience at Platinum Residence Boutique has garnered exceptional praise from its guests, consistently highlighting the high quality and deliciousness of the food offered. The restaurant is especially noted for its elegant atmosphere and beautifully presented dishes. Many guests commend the cuisine for both lunch and breakfast with several remarks on the restaurant being very good and offering a range of tasty, gourmet-quality meals. Specific dishes like the best beef tartare ever had have received standout mentions.
The restaurant's offerings are very well-regarded with guests describing the food as delicious, very tasty and of very high quality. The prices are considered reasonable and a 10% discount for hotel guests adds to the dining appeal. Despite the limitation of the restaurant closing early on Sundays, it remains a top choice for its delectable dishes and the overall dining experience it provides.
Rooms
Nestled in the heart of the city, Platinum Residence Boutique offers an appealing blend of comfort and style that has guests returning with praise. The hotel impresses with its tastefully decorated and elegantly furnished rooms, which are often described as very spacious and comfortable. Modern amenities and well-equipped facilities like air conditioning, magnetic card entry and a generous provision of water, coffee and tea make for a convenient and pleasant stay.
Although some rooms are on the smaller side, the majority of the guests appreciate the cozy and clean environment. Family rooms, in particular, receive compliments for their comfort and generous space. The bathrooms, featuring large showers, are noted for their modern and practical design, although some found them less functional.
Soundproofing could be improved for street-facing rooms, but many reviews highlight the peace and quiet that characterize the interiors. The occasional issues with cleanliness and wear and tear are outweighed by the overall high standards maintained in most rooms, ensuring a comfortable sleep on a long bed.
Guests repeatedly emphasize the exceptional service from friendly staff and the excellent breakfast with plenty on offer. With its great location, Platinum Residence Boutique is a highly recommended choice for a stay marked by both comfort and elegance.
Beds
Platinum Residence Boutique boasts comfortable beds that many guests have found to be ideal for a good night’s sleep. With numerous mentions of very comfortable mattresses and relaxing beds, visitors can expect cozy and adequate sleeping arrangements. The quality of the beds is often highlighted with guests noting new and firm mattresses that meet high standards. Despite some reports of hard mattresses and beds, preferences vary and many found the beds to be just right for their needs.
While most guests experienced comfortable double and single beds, there were a few concerns. The beds, although largely comfortable, are sometimes described as hard and the hotel makes use of two separate mattresses for double beds, which can create a gap in the middle. Additionally, the sofa bed was noted to be uncomfortable for sleeping.
Some reviewers mentioned issues with bedding such as stained sheets and pillowcases with holes, suggesting that maintenance could be improved. A few also commented on the small size of the rooms and beds with some finding the 80cm width too small.
Overall, while there are a few areas for improvement, the bed comfort at Platinum Residence Boutique receives commendation from many guests who appreciate the cozy and restful experience.
Cleanliness
Platinum Residence Boutique receives high praise for its cleanliness with numerous guests commending the facility for its spotless and well-maintained rooms and common areas. The rooms are frequently described as very clean, neat and tidy, contributing to an overall aesthetic and comfortable stay. Guests also appreciate the daily towel changes and attentive housekeeping that ensures everything remains fresh and presentable. Despite a few mentions of stained bedding, small room sizes and an occasional dirty carpet, the reviews consistently highlight the hotel's exceptional cleanliness, often noting the pleasant smell and very high hygiene standards. The cleanliness of the bathrooms, likened to that of a laboratory, further underscores the hotel's commitment to maintaining a pristine environment for its guests.
Staff
At Platinum Residence Boutique, the outstanding staff consistently receives high praise from guests. The hotel prides itself on employing friendly, polite and accommodating personnel who go out of their way to ensure a pleasant stay for all visitors. Guests frequently highlight the warm and smiling service, noting that the staff's dedication significantly enhances their overall experience.
The professional and attentive service extends beyond the front desk to all areas, including the restaurant, where the quality of service is commended as highly professional. Many describe the staff as accommodating, always ready to assist with a friendly and helpful attitude. This approach not only caters to the guests' comfort but also maintains a well-functioning hotel environment.
Specific individuals, such as the receptionist Natalia, are mentioned for their exceptional customer service, reflecting the hotel's commitment to hiring personnel who are approachable and informative. Whether interacting with cleaners or front desk staff, guests repeatedly note the team's effort to provide a welcoming and supportive atmosphere throughout their stay.
Despite an isolated mention of less-than-friendly service at the front desk, the overwhelming sentiment revolves around the staff's friendliness, professionalism and willingness to go above and beyond. This level of service undoubtedly contributes to making guests' visits enjoyable and memorable.
Wi-Fi
At Platinum Residence Boutique, guests have predominantly positive experiences with the hotel's WiFi. Many reviews highlight the good, fast and high-speed internet available, particularly noting strong coverage on the 1st floor. The internet speed and performance generally meet guests' needs, contributing to a pleasant stay. While there are mentions of slow connections and bad links, these seem to be isolated incidents. Overall, the WiFi at the hotel is satisfactory with fair bandwidth and good compatibility, enhancing the comfort and convenience for most visitors.
Gym
The gym at Platinum Residence Boutique is accessible around the clock, allowing guests the convenience of working out at any time. However, the fitness room has received criticism for its limited size and equipment. Several guests pointed out that the gym is very small with some even describing it as poorly equipped or almost non-existent. For travelers who prioritize a well-equipped fitness center, this might be a noteworthy consideration when booking.
Parking
Platinum Residence Boutique offers various parking options, including limited hotel parking and nearby paid parking spots. Guests appreciated the safety of parking their cars and availability of spaces within a 50-meter radius. However, securing a parking spot can be challenging, particularly during busy periods and reservations are often necessary. Several guests noted the additional fees for parking, which some felt should be included in the room rate, citing the costs as quite high. Despite the convenience of hotel parking, its limited availability and tight spaces have been points of concern. For those willing to explore options beyond the hotel, parking across the street and on side streets is available but limited, adding to the challenge of finding a spot.
Family
Platinum Residence Boutique excels in creating an inviting atmosphere for families, providing a family-friendly experience with its comfortable and spacious rooms. Guests appreciate the separate room with a sofa bed, ideal for families, alongside the superior rooms recommended for those with children. The inclusion of amenities such as baby strollers, cribs and high chairs enhances convenience for parents, ensuring a hassle-free stay.
Customer service at the hotel is consistently praised, highlighted by the staff's pleasant, friendly and highly attentive nature. Guests feel warmly welcomed and note the personalized service, which adds to the overall positive family-style ambiance. Furthermore, the hotel's proximity to a large park with a playground is a significant perk, offering children an enjoyable outdoor activity nearby.
While some reviews suggest the hotel might not be suitable for all families, the general consensus indicates that Platinum Residence Boutique provides excellent family services, creating a high-level, comfortable experience that many find favorable for a stay with children.
4 Star
Platinum Residence Boutique boasts comfortable and well-decorated spacious rooms that guests find both cozy and graceful. The atmospheric setting adds to the overall appeal. While the hotel offers plenty of high-quality amenities and services, some aspects like the towels have been noted as not meeting the expectations of a 4-star establishment. However, the price is considered very good for a 4-star hotel, indicating a solid value for the level of comfort provided. Overall, the hotel delivers on superior room quality and an inviting atmosphere, though slight improvements are desired in certain areas to fully align with four-star standards.
Business
Platinum Residence Boutique stands out as a prime choice for business travelers, offering a convenient location well-suited for professional needs. Guests consistently highlight the hotel's great facilities and commend its overall cleanliness. The meeting space provided is highly appreciated, making it an ideal venue for conferences and business lunches. The hotel's proximity to business facilities adds to its appeal, ensuring a smooth and efficient stay. Professional service and effective air conditioning further contribute to a comfortable and productive environment. Overall, it receives strong recommendations for its amenities and suitability for business trips.
Boutique-Style
Platinum Residence Boutique is often lauded as a charming and cozy boutique hotel, featuring beautiful and unique rooms. Guests appreciate the modern and elegant decor with many highlighting the artistic touch of Szymon Brodziak's photographs that adorn the walls. The hotel is described as small and atmospheric, enhancing its intimate and exclusive feel. Reviews frequently mention the highly attentive staff and the well-designed, pleasant environment of this interesting modernist villa. Consisting of two beautifully furnished buildings, the establishment successfully delivers a delightful boutique experience.
Dog Friendly
Platinum Residence Boutique stands out as a pet-friendly destination, emphasizing their welcoming attitude towards both cats and dogs. Guests have praised the hotel’s accommodating policies, noting the ease and possibility of bringing a dog along. The acceptance of pets is highlighted as a significant advantage with several guests appreciating the hotel’s inclusive approach. A particularly noteworthy aspect is the thoughtful provision of a water bowl, ready in the room for dogs, underlining the hotel's commitment to making pets feel at home. All in all, Platinum Residence Boutique offers a genuinely dog-friendly experience, ensuring that pets are not just allowed but warmly received.
No, Platinum Residence Boutique doesn't have any pool.
No, a spa isn't available at Platinum Residence Boutique.
Yes, Platinum Residence Boutique welcomes dogs.
Yes, parking facilities are available at Platinum Residence Boutique.